Someone named Shawn did a great job helping me. In todays world where it is hard to find good help, I would do what you can to keep him around. I will be back. Others should give them a try as well. Good experience.
Nobody was at the front entrance,busy apparently. One of the guys in the sales office, younger black hair, saw me and helped me. Only needed a few 4x4s. Smart kid
So some employee Taylor helped me and I usually dont do this but I was astonished at the smell of alcohol and the rudeness. I came into the store to try to buy a couple of treated 2x and first off he could not even talk straight he kept forgetting my order. Then when he finally was going to grab my lumber I watched him sit on the phone laughing at some videos showing people then decided to take a phone call for 20 min before even starting on my load I am very disappointed and will not be back. ever........
Wasn’t going to post this, but people should know. Mason was extremely rude and unprofessional. No clue what he is talking about. Horrific customer service skills. Won’t be back
Chase was awesome. Very friendly and his product knowledge was great! Give that guy a raise!
Excellent knowledgeable staff.
Purchased 80, 16 2x4(s) 2 great 84 lumber team members loaded them with a forklift w/safety 1st and foremost and professionally. Great guys; thanks 84 lumber.Easy access to counter walkup/handicap also w/front door handicap parking too.Outside lot has great mobility for the diy and large trucks like the one I was using on this occasion.Large stock on hand for ready to meet your building needs. Try 84 lumber out today;Note: package deals are best way to purchase, [almost] all your needs are included in 1 simple deal.
I am building a deck and was going to purchase everything from 84 lumber. They told us it would take 2 days to get a quote because they had to send our deck dimensions to corporate for a quote on a composite deck... Well, its been 2 months and numerous phone calls and every time they tell us they will call us back they NEVER do. I assume they just dont want business. Not only has this location gave us the run around but we also went to a different 84 lumber in the area and they did the same thing to us after we told them our experience with this place. Lost our business...
Edit to my post TYLER!!! Thank you for you great customer service and seeing the problem at hand and fixing it!May 21st I called this store and spoke to Manny. Seemed very legit. WAS I WRONG! There was a miscommunication is what I needed and ended up leaving me charged twice for lumber. I was promised by Manny that ALL OF THE MONEY ON THE FIRST charge would be refunded. Here we are June 8th and I had to call the store now 3 times, spoke to a Zach which has no clue what is going on at all, to get some of what I should of been refunded. Now I get the excuse so they can over charge me for lumber that a deliver fee has been added to my order of $154!!! who would pay $154 for delivery. I know I would not of every agreed to this I have a truck i would of went and picked it up myself for that!!! EVERY place I called for quotes has delivery fees any where from $30 - $50 which is expected. Also what I was told! Also Zachs math doesnt add up. I was charged a little over $696 (which should of ALL been refunded) plus another 599.68 totaling 1295.68. Total charge with their over charged deliver fee is 753.68. If my calculator is right I should of been refunded at least $542 please tell me why I am only getting $531 back. Maybe Zach has a good reason for this also.
Not bad though
Rude
Good well stocked and knowledgeable store.
Quality materials at a good price
Very helpful!
Helpful