I first went to the Dodge Dealership and they didnt have anything I liked. They took me over to the Chevy lot and I found my Tahoe. When I purchased it, it was nice and shiny. A couple weeks later I started noticing that the hood and top had a dry look to it. The dealership had to have known about it because once the wax had wore off it looked horrible. I contacted them. They said, Unfortunately theres nothing we can do about that. I would never have purchased this vehicle if I would have known it looked like this underneath. (Photos) The last was the day I purchased it. You can see how shiny the hood is. The first four is what it looks like now.

I have bought many cars (30+) over the years and John Nguyen, Sales Professional is the most outstanding salesman I have dealt with. This guy is special on how he deals with the customer and his responsiveness to customer needs is fantastic! Go John....!

I never write reviews or care what happens but this experience was bad specially when it happens twice by same team member.I’ve had several issues with there service department in two different occasions. All serviced by Shawn. 1st time working with him was a nightmare and I asked to talk to a manager and no one reach back with me, but let it go. 2nd time around I took the car in and Shawn took the service call, gave him another shot and then again he didn’t surprise me. He gave me an estimate for the repair and told me to leave the car at the shop. Told him I need the car and asked if I can take it and said yes. Told me it will be a few days before he calls to set an appointment. 2 weeks later “I” had to reach out to him and he made a million excuses as to why he didn’t call. Told me he didn’t know where the parts were and will reach out to me by end of day. To no surprise he didn’t call! I had to reach out to him 4 separate times, yes 4 times and every time he made excuses. Even confronted him about it and blew it off. Took two months to get the car fixed. Then he charged me $150 more than the original estimate and he made a different excuse as to why. Called a different Chevy dealership in the area and they said he should only charge you 10% more then the what written estimate says which came out to $65 more not $150. Asked to talk to a manager and again not available. Ask another employee about Shawn and laughed and said you are not the first to complain about him. Beware and ask for someone else when you take your car in for service and stay away from Shawn!!!All of this for the car to not be fixed probably.

Tim was amazing and made the process so easy. He was even able to get me in a car sooner than expected, which was a great surprise. I would highly recommend him and this dealership to anyone looking!

My mom had a battery issue with a 3 month old battery bought from the dealership in Little Rock. She took the car to McLarty Daniel after getting a jump from roadside assitance. The entire service team was extremely helpful and turned the car around quickly. Best customer service experience she has had from a dealership service department ever!

I would definitely recommend seeing Tim Cheney if you are in search for a vehicle.He was very patient and he was just very chill when showing me vehicles. Any questions I had he definitely was able to answer them and even after the sell was made he still let me know that if for whatever reason I needed anything that I could call or text him so I would definitely recommend him.

They are always friendly and efficient. Their service department is top notch.

I had a great experience getting my car fixed. However when I went shopping for a car in 2020 I did not have the best experience.

Went to look for a small suv for my mother in law, the staff were very helpful and very friendly. They let my mother in law take this suv home for the weekend for a test and she is very happy with it.

Had my oil changed, tires rotated and brake inspection. Asked if they could vacuum it out for me and they said yes. They didnt even charge me for doing that. The service manager checked on me since I was waiting and kept me informed on progress. I have always gotten great service and vehicles here.

I asked the service advisor if the tech had filled my washer fluid. He said they should have. His uncertainty is troubling to me. Service Manager Chris told me in the past that if I had concerns that its the advisors job to check to see if the task were done. Not just assume that the tech did it.

Service personnel were friendly and helpful. Our salesman, Tim Cheney, even took me to work. I appreciate the personal service.

BEWARE! Purchased a used vehicle for $10,000. The truck ran fine during inspection but barely made it off the lot (yes it drove 212 miles) before the engine blew. I was told by TWO professional mechanic companies i had it towed to say looked like the engine was “pieced” together and filled with stabilizer just to get it to run long enough to sell it.After reaching out to Mclarty I was told it was a wholesale vehicle and there’s nothing they would or could do about it. Never asked to look at or inspect the truck themselves etc..I didn’t expect the truck to last forever without some kind of problems. But 212 miles before the “patched” engine blew is pretty shady…

The customer service and communication were excellent.

Definitely a great experience I left with a vehicle that I love and a payment that was very fair and not once did I feel the pressure of having to buy Darell Blackburn and Tim Cheney are definitely about customer service so if you are in search for a vehicle definitely check them out highly recommend them!!!!!!!!!!!!!

The General Manager and his Sales group were extremely courteous and helpful. I would like to personally thank them.Paula Justice

Great services, smooth process, up front & to the point. You won’t be disappointed!

AVOID. BAIT AND SWITCH. DISHONEST. Called this place and asked if I could order a Chevy Spark from the factory in light of all of the supply chain issues. Was told by their internet sales team member to come in and ask for the sales manager.When I arrived, I was intercepted by a salesman who flat-out refused to let me speak to the person I was directed to ask for (sales manager) or the internet sales team member. He insisted I am your salesman.Come to find out, they had me waste my time and gas anyway, since all of a sudden the sales manager who checked to see if I could order a Spark from the factory back-tracked and said it was impossible. What changed in that 1 hour and 3 minutes? Rude salesman did offer to sell me a Malibu for about 10K more than I wanted to spend.Got my Spark from Griffith in Neosho, MO. As a cash buyer, I was in and out in 32 minutes.

They really didnt even try to work with me.The salesman was not really engaging with me at all, and honestly I was not feeling it either. I left and they tried to get me to come back and put me in a car I did not want and was not at all interested in. So I went to Bentonville ford the next day and got a car that had all the features I needed and wanted, and then some.Big mistake. Big. Huge

From John our sales guy to his partners we had a great experience. Appreciate the staff and everything the did to make our 2021 corvette dream come true!!

Purchased a used vehicle from the Mclarty Daniel Ford location. During purchase many verbal agreements did not make it to what was on paperwork. I had a trade in, cash to boot and price from web site was not what was on paperwork. This was something I thought may had been a one time experience with this company. I was most definitely WRONG, truck began having motor, transmission and other warranty coverage required issues. I called the location where I had Purchased the vehicle for an appointment. I was then told I had to take it to the Chevy location because it was a chevy vehicle. Mind you I was told at the purchase time, If you use one of our Mclarty Daniel locations for your warranty it will save you $50.00 on your deductible.Long story short, looking for a new car dealership to do business with. I would NOT use this company for anything other than trying to get a better deal some!!! This being said I do NOT look forward to using MCLARTY DANIEL ever AGAIN 😒.P.S. this has been a short part of my OVERALL personal experience.

Great service, excellent salesman, finance guy was very friendly and courteous. But my salesman Harley Jobe was the difference maker. This guy is amazing. Truly knows his business and goes above and beyond to get the deal done. McClarty Daniel has a true asset in this young man. If my wife or myself ever need another vehicle, Harley will be the one we will contact. He’s our guy !!!

Mike did great! Told me everything I needed to know. Sent me pictures of my Tire to show me the hole to confirm it needed a new one. Easy to work with and friendly.

I made purchase over the phone and drove 4 hours to pick up the 2022 Trailblazer. Great salesman and staff.

Shady service manager, we have a 2019 Silverado, with extended warranty which covers bumper to bumper. Service guy was trying to charge my wife for services which are covered through the warranty. I contacted my warranty company, they said they never even talked to him. Shady. Definitely don’t recommend, I won’t be buying anything here again if that’s how they try to make a dollar.

I have never rated a car business online other than 5 stars, but I felt it necessary in this case. I Co-signed for a car for my sister, and since I have received numerous calls and emails from this company asking about my vehicle, wanting me to schedule services, do trade in etc... after being told repeatedly it is my sisters car, and not mine, and to please not call me and make her the primary contact. The sales person harassed me via text for the first 2 weeks after the car was bought about reviewing him. Not only do they continue to call and email me, I also receive junk mail from them at least every week or two- They can’t even take the time to get my name right on the mail! This company has annoyed me for years. I’m finally writing the review they kept asking me for- unfortunately it’s not one they wanted.

I purchased what was said to be a 2014 but its actually one year older. Not one week later the transmission starts going out. Of course they said bec it was a whole sale car and as is their hands are tied. Having trouble with my car again on the 2nd week after putting it into a mechanic shop 5 days after purchasing. Not impressed. 0/10 wouldnt reccomend

Went to get a part there and from the time I walked in I was treated very nicely.almost didnt want to leave from such kindness . definitely will be back

Everyone in the service department is awesome. They always take care of my needs in a timely manner and keep me informed of progress.

We bought a car and the sale itself was quick and easy. After we walked out the doors they would not speak to us. We did not receive the paperwork to tag the car before the tags expired. We live a few hours away and our daughter took this car with her to college. I called about the tags getting ready to expire and asked what to do. They said someone would call me right back. This went on for over a week. When I told them that I wasn’t getting any calls back they assured me they would call back that day. Still nothing. They eventually overnighted my daughter a new 30 day tag but for the wrong make and model. I call back several times and absolutely nothing - no response or anything. They would tell me Tracy, who I had been told was who I had to work with was there and available, but when they got my name they all of a sudden said she was busy and I had to leave a message. In fact the receptionist said she was going to call Tracy over and over until she finally responded but nothing. I was never rude or pushy. Just asked for a new tag to be sent. When I call they say they call me back again they never did. This morning, I called and asked to speak to a manager. They demanded to know my name before they would let me speak to anyone. I was put on hold for a while they got back on and said “we know why you are calling” and then proceeded to tell me they weren’t going to help. I can’t get a hold of corporate and was told corporate didn’t like calls and I was left on hold for 13 minutes before I hung up.Update: Immediately after posting this, Tracy did call me back and told me that no cop would actually look the tags to see if they matched and I should not worry about it and that the tags didn’t really matter and if I believed that any cop would actually look up vins to see if they were right I was wrong. That’s poor customer service and just wrong. I did get the tag paperwork in the mail late last night. The entire point that I was trying to make was that what could have been a very simple fix turned into something that left me wanting to warn other people about this companies business practices and customer service. Telling a customer directly that they knew why they were calling and telling them they wouldn’t help them is not ok. I did in fact call the correct store numerous times and her response denying missing any of my calls is absurd form of just trying to cover her butt.

Grant was great and the whole process was smooth! Thanks guys!

This company is great! We had an excellent service. Mr. Grant helped us a lot with all his experience about cars, and the best thing at the end of the day is that we got a nice car!

The guys at the service department listened to what has been happening with my blazer and took the time to tell me and explain what was wrong. They were thorough so I can trust the repair will get done right

Grant was very patient and upfront with us! Great salesman and overall a genuine guy! Thank you! ❤️

We were very happy with our used car purchase and I was very happy with car salesman Jeremy Wichman’s assistance. We recommend this dealership.

Best car buying experience I’ve ever had. Loved Joe and the gang!

Friendly, professional, clean waiting area abs service center. Hunter is really great to work with.

They got us in right away and had my truck down and wash before the end of the day. Had a wonderful experience.

The $79 done deal is a joke. They said they had 2 but they only one they sold it 2 times. There old junk cars dont make the list. You spend hours of your life wasted to get rude service, and no car.

My husband and I came to this dealership in need of a quick repair. Shawn Curl, the service advisor, was extremely helpful and got us back on the road within a few hrs. Excellent service, much appreciated!

Alfredo was awesome. Even though I knew what I was wanting, he was super nice and let me test drive a few different models. And still helped chase down the one I want! Edit. Even though we werent able to get the vehicle I wanted, Alfredo was still super professional.

John nyugen was easy to deal with and had a terrific personality. He made the car purchase fun!

Friendly salesman named Grant. They made trading in my car super easy and gave me a solid value on it. Easy transaction!

The service department was more than helpful, I was able to get in and out in the exact times they told me it would take to service my vehicle as well as take care of a recall. Shawn Curl, my service advisor, was very polite and informative and made the visit enjoyable

They did not feel the washer fluid makes me think or wonder if they did any of the rest

Matthew Agee provided great info via text and phone calls to assist us in tracking down a vehicle in this limited availability time we are in - managers assisted us and found us the best vehicle for our needs - very positive experience - have been McLarty Daniels customers for decades

Hunter was friendly but I felt like the ball was dropped on the rattle I can hear in my car. As soon as I drove out I heard it. Took my hitch off and still hear the rattle

I always have a good experience with McLarty Daniel Chevrolet. The whole process was as enjoyable as could be expected. I really appreciate their sales team, financial team and service department when issues arise with my purchase.

John did a great job keeping me up to date on my order and walking me through each stage of the processJohn made sure all of the final cost were correct and the out the door price was as we had discussed when I ordered the car so there were no surprises the day I picked up the Vette . Brittany in finance was a pleasure to work with, no pressure, but made sure I was well informed on the options and warranty availability

My salesman Chasity was wonderful! She was patient, helpful and really sweet to my daughter too.

The vehicle we were looking for was already sold and there were no others like it on the lot. Our sales lady Blair put forth the extra effort to locate what we were looking for on another lot. This is the 3rd vehicle we have purchased from your company. Thank you for always providing great service.

Took my truck in for an issue that it was having and they got it fixed and back out the door quicker than I expected. Thanks guys

We have been using this dealership for years! Tim Cheney is our salesperson and we just love him.

I was looking for a Chevy Silverado 2500HD 4x4 Duramax LTZ or High Country. Internet search from OK City to Batesville Ar. with no luck. I am from California and my truck died in Van Buren. Because of the past year (Covid) parts are hard to find and get. My truck could not be repaired until June 25, 2021. Not the dealers fault just the way things are right now everywhere. Found what I wanted on your website. Called and it was out on a test drive so if it was still available they would call me back. I was at my vacation home in Greers Ferry (3 hours from Springdale). Your team called and we did everything over the phone, text, and email. Gave me a great price on trade-in, fair price on new truck (based on all other dealer prices that did not have one) and we got there at 6:15pm (close at 7pm) to sign papers and pick up the truck. Tim Cheney did a great job. Did not rush through the process and explained everything on the truck. It has everything so it took awhile. Brittany Davis was great in the finance section and signing docs. She went through everything and worked out the best extended warranty based on our needs. The whole staff did a great (Outstanding) job.

Your sells staff made it a pleasure to buy a new truck . grant millerschultz is who sold us on this sale . he really knows his stuff . which is hard to find in any dealer . thanks also goes to brittany in finance she and grant made it a pleasure to buy a new truck . on average we buy or trade every other year so we have a lot of experiance over the last forty years . thanks again rich and cindy benn

Great experience. They will work with you on any issues you have and Jeremy was very helpful and honest.

I had a great experience. I shopped around at several different dealerships and actually found a truck I wanted at Fayetteville Auto Park. I was basically treated very poorly by the salesman and sales manager and when I would not agree to their price and wanted to negotiate the price they told me I was wasting their time. Their exact words. I found a truck the I actually liked better anyway at your dealership and was treated with respect and very satisfied with the whole experience of the purchase. I have bought several new vehicles over the years and will be back to McCarthy Daniel for any more vehicles I may buy in the future! Thank You1

I was happy with the deal I got on my car, but later noticed that the car had 750 miles more than advertised and when I asked about it, a sales manager gave me a flimsy excuse. So pay really good attention to the actual miles on the car you’re looking at before buying.

Everyone was so nice and so accommodating. Like, it couldn’t have been any better. Really!

Chris, Grant, and Brittany were outstanding!! They did a wonderful job and made me feel comfortable and was very helpful throughout the process. The only disappointment was the vehicle did not have the rear entertainment system. That would have made the experience perfect. Thank you!!

Made me feel welcomed and important

Fantastic all the way through! Tim was great & I will definitely return in the future!!

Very Professional ! Time was very quick.

They got my truck in, sent me phone # and name so if I needed to check on things or had any questions I knew who to call. My truck is happy with a fresh oil change and its recall checked was ok. Thank you Mike and McClarty Daniel service team

It didn’t took me a minute as i stept out my car an awesome gentleman approached me and asked if he could assist me and that is how you customer service! Excellent customer service very helpful and friendly! Definitely recommend coming here if you are looking for car that you really want they will help you out. I walked out with smile on my face. Manager here is funny and very helpful thank you lord for good people!

I had a really good experience for a first time buyer! Isaiah was very helpful, and was able to offer a car that felt familiar to my last. Id definitely go thru them again in the future.

It was great! Will definitely be back! Isiah did a great job!!

We have enjoyed our experience and will be purchasing all future vehicles from Isiah. He was great and very understanding. We reccomend Isiah Phinney at McLarty Daniel to anyone and everyone!

Quick oil change friendly service!

Super friendly and didnt have to wait long at all. Every interaction with the staff was on point.

My daughter had an oil change and got new wiper blades. Service was fast and everyone was very friendly.

GMC Jimmy was more than awesome. Could not ask for a better experience. Noah the internet rep paired us with the perfect person to get the job done. Jimmy was very understanding listened to our needs and did his best to help us get where we needed to be. WE GOT THERE! The PERFECT CAR! THANK YOU GMC JIMMY!

BEWARE!!! I understand NOT everyone is a bad apple at this dealership, but how my wife and I were spoken to, treated and especially LIED to by Bobby the SM about the car we were trying to buy was uncalled for and absolutely disgusting for such a MAJOR dealership! Im almost certain, the response from the owner will comment below our review here and say we cannot find you in our system, nor have we done business with you in the past BUT at least I can warn the public or anyone looking to do business at this place,... I wouldnt be leaving a bad review if I was happy!

Everyone was super easy to work with! It was fast and efficient!

Isaiah was amazing didnt pressure me at all and got me into exactly what I needed and wanted

Always a pleasure to work with McLarty Daniel Chevrolet team!! We appreciate the helpful and friendly service.

Grant did a great job answering all of my questions and getting me in the perfect ride for me.

Friendly and they go out of their way for you

I ordered floor mats and a roof rack for our new 2021 Tahoe. They were in the very next day. Fast and friendly service. Thank you again.

Very friendly and customer service was great!

Went to Mclarty Daniel Chevy in Springdale. I figured they wouldnt have much of a selection but we went to see a Pilot. (There is a shortage of used cars right now) Omg busted out lights on it, badly drooping headliner and dents that werent shown in photos. The vehicle wouldnt start and once they did get it started the A/C wouldnt get cold at all. Didnt even drive it out of the parking space. Lol they want 7985.00 for it which was WAaaaY over kbb for the shape it was in. Dudes excuse, they probably hadnt looked it over real close...the inside had been detailed.The bigger disappointment was the lack of professionalism. I had made the appt. Earlier in the day. No one acknowledged my daughter and I for a good 5 min. My husband was in the car. Finally when they did they started looking to see who was supposed to help me and some guy that OBVIOUSLY was not a sales person said I will be assisting you today. The person that was supposed to help me I guess was not there or not interested. The guy said I will go out and bring the Pilot up. So he takes his little golf cart out towards the vehicle but stops and started taking to some younger female in tights by another car for like 5 min. Obviously my time wasnt valuable. Finally he goes and heads toward the truck. Comes back telling us oh someone must have left the lights on the battery is dead. BS. Finally goes and gets the jump box and comes back. The three of us climb in and start messing with things. Turns out that the SC DOESNT get cold. In Arkansas in Aug that is bad. They wanted almost 8k for it now mind you its a 2006 we know it could have asthetics issues but busted lights, nope nope nope nope! Dude finally comes back and Im like no thanks. He said you changed your mind and I said nope yall changed my mind and we left. Will never go back.

After 5 days of shopping around, sales representative Tim Cheney found the truck I was wanting. I honestly dont trust car salesman, but Tim was a man of his word. Vehicle shopping can be stressful, but he went above and beyond to help make it a great experience. Excellent dealership!!!!!!

The installed a new seat belt but it was installed wrong and Im having more problems than before to put it on. Now, Ive got to find time to take it to the dealership again and have it installed the correct way.:(

John was the best he work with me and my family and got us what we need

Was very respected here very comfortable.

Love the pick up service. shaun called 3 or 3 time to keep me updated that was awesome

Honest dealer. Feel bad they are dealing with a low inventory which is out of their control

Had the best buying experience at this location than Ive had at any other dealership. We had a little hiccup but Rex the sales manager handled it with the upmost professionalism and made sure I was taken care of and happy.We also just purchased our second vehicle but from the Ford dealership.Would absolutely refer anyone to them. They worked very hard to get me what I wanted and at the payment and interest rate I needed. My salesman was also great. He listened to what I wanted and didnt try showing me anything other than a vehicle that had exactly what I asked for.

Shawn got me in to look at my truck as we were passing through. Quick, courteous service.

Very very friendly courteous sales guy no pressure really helpful Jeremy you rock at your job. Alex the finance manager was by far the best experience ever very professional and just a great guy so glad to have met these guys they made it happen love my 2020 Silverado custom 4x4 thank you to all who were involved in my purchase 😀

Was so excited to get my 5 Year old pickup. Literally 2 weeks after Ive had it the transmission goes out fully and these guys wouldnt do a thing to help. Dont take care of their customers

Great experience best I have had at a dealership. Didnt feel pressured into anything

Tim Cheney really made the car buying process easy and was a great Salesman to work with. Brad Cherry really helped me get my payment where it needed to be and Zach Merrie was able to help me purchase an extended warranty. Overall, the great customer service and professionalism of everyone has been unmatched! I love my new car and will definitely come back when it is time to trade this one in. I highly recommend coming here to buy your vehicle, new or used!!

A $135 diagnostic fee was added to the bill and i wasnt made aware of it. It wouldve been nice to have a phone call regarding this extra charge prior to it being a suprise when i showed up at the dealership. sad. I called back and attempted to get hunter on the phone to discuss but he wasnt available.

My visit was for a oil change .it was friendly and fast, the staff was amazing

So, my car was towed to this dealership because it was the closest. They had to work around their already busy schedule to get my parts ordered and get my car fixed. Since i dont know much about what was wrong with it, i believe its been completely resolved. Mike took great care of my timeframe as best as he could since i was having to uber around while it was getting fixed. He was nice, and sincere and very patient with me. The only thing is, i had to call a few times to ask on an update because i didnt know the car was done for a day already because i didnt get a call. I think if i were more informed of the steps they were taking like they do at my oil change company i would have raved even more about this dealership. It also took 2 days to get the vehicle paperwork ready and i had to pay for another uber when i was told it would be ready in the morning. Im giving a 9 because i wasnt kept in the loop. Im still so grateful mike is personable.

They really dislike you for having a bad credit score, and judge you before they even talk to you. what if i came in with 1000000, these guys are walking jokes for 12hrs

Bought an extended warranty on the truck. The first words in the warranty paperwork work is that All lubricant engine parts are covered followed by a long list of other parts. Long story short I was charged $150 for a diagnostic test which could be done at a local parts store for free. Daniel Mclarty did offer to replace the part for a price tag of $750. I was able to purchase the part for $42 and change the part with only a hour of work.This may sound minor to you but most likely your business comes from laborers and blue color people that may not be able to pay for a repair like that around thanksgiving and Christmas. Especially if it should be covered under a warranty that is being paid for separately.I will not be returning or recommending anyone to do business at this dealership.

We bought out second vehicle today from this location. Tim, our salesperson, was wonderful and very helpful! The selection is great and the prices are really good! Thank you for another great experience!!!

I usually have low expectations at dealerships, but this...geez. Showed up to look at a used truck. The truck was trashed. I was surprised it was being sold at a dealership to be honest. Moved on to the next and the next. Of course, exponentially going up in price. Salesman didn’t understand the different between 2wd and 4wd, tried selling me his personal truck...it gets better. They had a used truck at a partner dealership up the road and wanted to make a deal right then and there. I was tired and hungry so we pushed it to the next day at 1pm. I show up, truck isn’t there and the salesman isn’t answering texts or calls. I talk to a manager and I get the “oh, no one called you? I told _______ to call you”. They’re not bringing the truck down here, you’ll have to go there. What happened to taking care of the customer? I guess we don’t matter, they just want their sale, no matter what it imposes on you. McLarty won’t be getting any of my business, ever.