I had a wonderful experience working with Jennifer. Easy to work with and the quality of workmanship is top notch! Would definitely recommend and will use them again for future projects. Thank you Jennifer and team!
We are extremely happy with the service as well as the quality of craftsmanship provided by Bailey.Jennifer and her staff have won our business time and time again!
Professional and very helpful!!
Wonderful LOCAL business with a long history in the Springfield area, and great customer service!
Bailey Hardwoods was wonderful to work with. They took the time to go through all of their knife profiles, even those that hadnt made it into their book before charging for a new knife set-up to create our crown moulding. They were extremely reasonable and pleasant to do business with. If I ever need any other custom woodwork, I will absolutely call them first.
Wonderful people to work with. We need wood products to add to an existing stairwell and cabinets. They matched the new perfectly.
Bailey Hardwoods changed our unsafe and dated staircase into a toddler safe showpiece. Jennifer was fantastic at helping us find products that worked for our family and were beautiful in our home. Greg, their installer, was a pleasure to have in our home. He even made friends with our dog! After a couple of months we encountered some issues. I contacted Jennifer and she came over with Greg to see how they could help us. Jennifer and Greg talked with us and we all agreed on a fix for the issue. Their service is second to none. We were thrilled with the project when it was finished and very pleased that when we encountered an issue they were willing to fix the problem. I would recommend Bailey Hardwood to anyone looking to repair a stairway or any service they provide. They care about their work and want their customers to be satisfied. Im sure they will do future projects for us.
I highly recommend Bailey Hardwoods!! I ordered a new trash can insert for my kitchen. When it came in it was not was I had ordered. Jennifer went out of her way to order a new one and to make sure that I was satisfied. Good customer satisfaction is the heart of a good company!
Bathroom cabinets built very well as expected and staff delivered project on time and were easy to contact
This company is very enthusiastic about taking your money but when it comes to backing up warranties on anything they sell, look out. I tried to work out an major problem with my solid oak hardwood floor that I paid a premium price for and what I ended up with was nothing but idle promises that produced no results. I would never recommend this unprofessional outfit to anyone!!!
A great place to get top quality woodwork done!
Beautiful crown molding throughout our home!!