Definitely on my places to avoid list from now on, company policy forklift cant go outside of building, so they force employees to manually lift gun safe into back of pickup truck, at least they realized they couldnt do it before anybody got hurt, I got a refund
I went there for some rain gear. The employees were rude. They gave me wrong info or wouldnt respond at all when I tried to speak to them. The rain gear that I finally found was very expensive compared to other places Ive checked and they didnt have any fluorescent.
Honestly thought about placing four stars because the location is hard to get in or out of, however the area built up around them and it isn’t their fault city planning failed. The store is clean, staff are helpful, and I have not had a poor experience. We have gotten shoes, sports equipment, and ammunition here on a regular basis. Just be wary of busy times as the intersection is completely inundated at rush hour or around holidays.
Friendly helpful staff. Store is easy to get around in and find what you need. Have a wide range of outdoor equipment and prices are great. They dont always post their sale prices on every single item. Ive get there at times prepared to spend x amount of dollars and spent 1/2 that amount.
Really good quality name brand shoes, for a good price, found exactly what I was looking for, gigantic store, huge quality selection 👍
I really enjoyed the place, but went.on weekend and it was extremely busy. I will go again during the week.
They make it easy to purchase a gun online, do paperwork in store, and get your gun the same day!
Nothing not to like about Academy. The store is always clean and well stocked. The selection is varied in every department. No matter what you are looking for they will have something at your price-point or preferences. The gun selection is getting better and prices are fair.
Lots of missing merchindise check your boxes before you leave the parking lot bought a few toys and all the accessorys werent in the box.
Decent selection except for in swimwear. A lot of things could be removed that are carried in the local team sports stores to make room for better variety in other areas. Prices are often lower elsewhere. The staff is always so nice but the unholy horrible smell near the bathrooms keeps me away from the shoe area. Air freshener is not going to help, I dont know what happens in there but it needs a major odor eliminator because it always smells like someone made chilli out of dirty diapers back there. They usually have good inventory in coolers and the gun department.
Absolutely love this store!! Has everything the whole family needs at a affordable price. Excellent return service for those little moments we make a rush to purchase without thinking. The cashiers are friendly, helpful, and awesome!!!
I absolutely love this store everything from store brand to name brand. Only downside is the shoes. Whats going on nothings ever stopped and everythings always out of the most common sizes youd think after this long you figure out youre ordering status with your supplier. Other than that no complaints.
Jasmine in the shoe department was awesome. She helped us find exactly what we wanted.
Fun store with lots of variety for our sports and leisure needs. The BCG brand they offer is pretty good quality and often last as long as our Nike and Under Armour gear. We love that we can find all sports gear all year long, not just what is in season at the moment.
Good place to do business with good staff. Good environment. Parking lot clean . Good place recommend to family friends.
This store has lots of items. I wouldnt use for everything tho. Some good brands and some cheaper ones.
I enjoy this store for quick to the point purchases. If you know what you want, and where to find it, you can be in and out quickly. Service is usually close if you need help, and theres rarely a long wait at check out.
They have very nice shoes that are very affordable. Best in town for shoes; in my opinion
Our go-to place for all the last minutes sports clothing and equipment. Daughter forgot elbow pads for a major volleyball tournament. Of course they had them!
They had what we were looking for, but the guy(David) at the register kept picking his nose. It made me feel like we needed to take the things he handled home to wash before use.
I like Academy Sports, I appreciate the price being lower than most competitors. I buy kayak and fishing equipment there more than any other place. But I wish they would carry more sizes above a 2xl in the clothing and especially the sports team apparel. A 3xl isnt an odd or extreme size but extremely hard to find at Academy. I know many that shop for 3xl team apparel, Academy is missing out on a lot of sales.The 3xl items they do have are the basic logo simple design items. They dont have the fun design or vintage style items they offer in smaller sizes. What a shame.
They were kind enough to help when I asked them everything was awesome even the check out cashier was very funny and good awesome place to shop
Nice store. Well stocked. Great selections in color, style and sizes. Clearance is at back of store for shoes. Handicap parking near door and easily accessible to all areas of merchandise. Helpful associates if desired.
OMG! why didnt I go here sooner. Friendly helpful staff. Great fishing tackle section without the busyness of BP Shops.
Busy, was able to get help in the shoe department which was amazing seeing how it seems you cannot get that in any other stores anymore. Would recommend for some great deals and good shoes, huge selection.
This is a great store. My husband and I were both able to find shoes that we both like.
AWFUL! On 9/19. Ben so he said was working customer service. He took forever with just one person. I said Im going to be late for work it was only one person, my review will reflect this.. He laughed and said my name is Ben then he started talking to a girl behind me about me..Some customer service! Never coming back here.
Clean store and Friendly staff. I was Greeted upon entry and was asked if I needed help while shopping.
I went in to get my arrows cut, comma but they do not do that there. Everything else there went great.
I returned a gift of several shirts in the wrong size with a receipt and requested a gift card so I could exchange for the correct size. They instead returned the amount to the purchasers card and refused to change it. I was told that since I brought a receipt it had to go back to the original card even though I simply wanted to exchange. I advise you to not bring a receipt if you just want a gift card or exchange.
Great selection, good prices, but checking out takes awhile because everyone avoids that one cashier yall know who Im talking about 🤣
I was looking for a good walking shoe. The shoes were all mixed up and hard to find your size and style. Noone came around ro offer any help.
They have just about everything you need in a sporting goods store and the prices are pretty decent
They have nice things I m looking for. Its ok
Academy is one of my favorite fishing stores. They carry 6th sense gear, which is my favorite brand of gear. Although the staff didnt know anything about fishing, they were extremely kind and helpful.
I work in customer service and Im not going to lie....people seem to be a lot worse these days. I just went in to find a pair of pumas Id seen online and had the best service Ive had in a long time. Bri and Dustin went so far above and beyond to try to find what I was looking for that I had to post something. At one point, another young man came over to help look as well (apologies I didnt get his name). He was all smiles and happy to help. At no point did anyone seem irritated or put out and the entire search was their idea. I figured they were all busy and told them not to worry about it, but they moved every stack of boxes and looked behind them as well as going thru the mens to see if they were misplaced. In the end, they didnt have them but the experience was still great because of the employees. Big thank you to all three of you!
Great customer service ..only had 1 bad experience were I was waiting in line for pick up and no other customer was after me ...old lady was rude saying you need to get in line over there when she saw me standing there for more than 5 minutes behind the customer she was done helping ...I looked over and now a line had formed and the nice customer that was waiting on the far end told her no she was here before all of us waiting ...old lady made a rude gesture and said well what do you need ..are you here for pick up ...she had curly light colored hair and slim
They have really good prices compared to bass pro. Not as big of a selection but stop here first.
Academy has a great variety of shoes. I was impressed. Fairly priced also.
There was a line all the way to the back of the store and 3 registers open. Their products are overpriced as well....they gave us $5 off for being in line so long 🤷♀️
They have a lot of really good clothing boots for people who have hard jobs
Good experience shopping so long as you know what you are looking for?? Selection is ok, sometimes hard to locate items. Staff generally friendly and helpful.
Nice store, bit pricey
Its a place I want to have lots of money cuz there are so many things I want. Great store.
We were looking for summer work boots but they didnt have a good selection. So, we should order online and we hate order boots or shoes online.
I was asked if I needed help finding anything. Very polite.
This place has a great selection for a great price. It is my go to for shoes.
Very clean and nice but I definitely couldnt afford anything with my broke self
Big store, lots of options, staff is always at least semi helpful. Of course, it depends on the clerk. Some who say here are the tennis/golf shoes and a few ask how long has your son been playing tennis? Does he have fast or slow footwork, lets find the best ones for him Today was busy and just the first kind of help.
Ive got to admit, my son and I are jokesters. By the fishing section, there was an employee, Im guessing mid 700-800 years old, but hard at it unpacking new fishing rod/reel combos. In front of him a mountain of various kayaks, 100+ easy. We found what I needed, and I thought the ol fella could use a good cheering up. So I had my son ask him if hed point us into the direction of the kayaks....... was worth the smile and petty conversation!
Got myself a punching bag and gear. So happy!
Many exercise items and fishing gear but the rifle and pistol aisles were mostly empty, I did not find the items I sought.I purchased athletic gear and the cashier recommended applying for the Academy Club Card for 15 dollars off the total, which of course, after providing her my drivers license for scanning, she gave me the literature for the credit card that I had inadvertently just applied for.It would have been courteous to inform me first.
Nice store but limited variety on Skechers shoes
Awesome!!! They had many of my favorite Nike brand running shoes on sale....real deals! Was a great day to shop the Academy....
Great place for all of your outdoor needs.
We had a Make-a-wish shopping spree here and they went way above and beyond what we could have asked for. They were extremely friendly, caring, helpful and generous. They had two employees help up around the store to make sure our young man got everything he was looking for. So, make sure to support these guys because not only do they have a great selection, they care about local nonprofits and helping with the kids. Im so impressed. Ill never shop another outdoors store again!
The staff was very helpful and their prices were great
Almost no selections for little girls Athletic shoes. The shelves were almost bare.
Kinda hard to find what ypur looking for in the shoes,they was completely messed up. Not much selection for a small young man.
They have all things sports. Even professional kickballs.
Fun place but it was hard for me to find the bathroom. It was a big place and I needed to peepee sooo bad so I hold it in and went to find the bathroom. I barely found it and went pee in the toilet. They need more bathrooms man.
Rare tennis shoe shopping, they had them and the rest must be on a cargo ship off the California coast. Thank you
This is a good clean location with friendly staff.
Terrible service. And when you get them to pay attention to you, they have no idea whats going on.
Purchase a firearm one line pick it up on a Saturday afternoon there was no one to bore sight the gun really ok on Saturday
Always the best products at competitive prices.
Have a lot but not all brands. Nice people.
Just better than most no problems finding what you need or want. Staff were very helpful.
My Wife needed work boots. We had some other things already. When we were went to look at the boots, it was crowned...To come to our rescue...There was a young lady (Amanda) with a ladder (A lot bigger than her) We explained, we were looking for a size 8. So she carefully took her ladder through the crowd. Got to the top shelf and found some additional sizes, but not a 8. We went to several places that day. (early Christmas shopping) My Wife and I agreed, Amanda was the most helpful clerk of the day. Even not finding the boots we were looking for, she still made it a pleasant shopping experience.
Went in to try out and purchase a recumbent exercise bike. Display models were broken with pedals off of them and consoles not working. Did have a good shopping experience with some clothing and other exercise accessories purchased.
Good store but pricey for items made in China....
Super busy. Fathers day sale was a big hit for them. Always enjoy goin here.
This store is a mess. The shoe isles are a joke. Half the boxes were empty and misorganized. Management needs to find themselves a new job. Wont be back again.
Prices for basics/sports clothes here really over priced. Specialty gear always picked over/average prices... when stocked has good variety...a few deals.
Bought some ammo nobody else had. Nice store
Very friendly workers and helpful. They had very good sales going on and my kids love shopping here to.. It was clean and very nice store
Plain and simple love academy. Its all about sports.
Awesome place for outdoor needs.. friendly staff and great prices
Oh my gosh cant say enough about the young man that sold us our kayak! Wish I remembered his name! We purchased the Kayak the staff was there to load it into our truck while we there checking out! Fast and friendly service!
Bought online, they shipped me 2, was easy returning the second item
I broke my fishing pole while fishing and was able to get in and out really fast and continue my outdoor adventure
A very large selection of sporting goods. I have never seen so many kayaks in one spot.Its worth a look.
Nice we didnt have to check ourself out. Way better customer service than walmart.
They have no tents in summer. Like seriously? Keep your shelves stocked.
Its great it just gives off Im not really supposed to be here vibes
This place is a nightmare of Chinese marketing hype. One of the fitness compression belts has bad velcro that does nothing. Most of their products are rejects sent here because chinese are too smart to buy the trash. I found nothing here made in US. All the bikes suck, and for a place this huge Id hope theyd have one adult trike or quad bike for old people. Nope. Didnt even have adult bikes.
The store is fine, just can never find the shoes in my size
Love golf selection and dreaming in the grill section
The workers were in the gun department were very rude and disrespectful to me and my friends. There is no reason for rudeness in retail.
After buying a few things from Academy we noticed we got charged full price on something that was marked down. Academy workers had fixed it no problem and we went back outside. We noticed our car was locked with the keys inside and both my boyfriend and I’s phone were inside the car. The ever so kind greeter Trevor had already Seen us come in twice now and asked what was wrong. We told him we locked our keys in the car which also had our phones in there. Trevor kindly called triple A for us so we didn’t have to pay Pop a lock. Triple A came very quick and got the car door opened no problem. If it wasn’t for Trevor our day could’ve been way worse due to the fact our phones were in the locked car with our house keys. Trevor deserves a raise!!! He went out of his way to make sure we got our car unlocked. He works at the Academy for in Springfield Mo, and seriously made our day so much better as we walked in even the first time! He was joking with my bf and told him they had chiefs stuff in there when my bf was wearing Dallas Cowboys. He made both of us laugh. We both hope to see him again and repay him in anyway we can. Thank you Trevor, both of us hope you get a raise that you deserve! Goes to show there are still good people out there!
All the employees were nearby till i needed help then they all took off and found some way to be busy in another part of the store i was not happy.
Went in for specific pants for my husbands work. Finally found them. It seemed like everyone was more trying to sell KC Chiefs gear or they were very much onto stocking shelves. All of that was more important than to help 1 disabled person trying to find the pants and since the store only had 1 electric shopping cart, and I never saw someone in that elec cart the whole hour we were inside. 1 is not enough on a weekend. I am having to wear a medical boot on one foot which makes it ruff to navigate around a big store. Should have had more than 1 charged up and available. I had to hobble to the back to the dressing room to the back and back n forth like this until we finally found the pants. Needed some bullets which they were also out of. This wasnt my favorite shopping experience in your store. Sorry to say.
Store is having trouble keeping shelves stocked.