Everything was fabulous! Paige walked me through everything she was doing before Dr. Hendricks seen me. Everyone was very professional! Dr. Hendricks was awesome as usual! Becca helped me find some amazing frames…A must visit for great eye care!!!
What an awesome experience. Ive been frustrated with other places to the point of never picking out glasses after the exam. This was great. They even guided me with lense selection which took a fraction of the time compared to looking on my own. Great team...thanks Paige and Dr. Hendricks.
My husband has been a customer of All About Eyes for a long time now. I just recently started going there. The ladies at the Springfield location are GREAT!!! They’re fun, professional, & really know how to make you feel welcomed. For years I’ve always just gone wherever I can get a good deal (because let’s face it, glasses are expensive!), but sometimes with cheap glasses you also get cheap service & product. Not only does All About Eyes have great service, but their glasses are pretty high quality & fashionable at decent prices! Laina & Paige were both awesome & made the whole experience wonderful & easy! Definitely will continue going there!
Just left from my 2nd annual visit. Just as the first time, they were friendly, quick and patient. The prices were reasonable. Will be going back for sure.
Everyone in office including my Doctor was wonderful, very friendly and always so helpful.
I would highly recommend All About Eyes in Springfield. The staff were very courteous. It was the best experience I have ever had for an eye exam and fitting. Dr. Hendricks was the best. She was very thorough and patient.
Very poor customer service. Before arrival I called to confirm my mother and I’s appointment and I was immediately informed that there was not an appointment made under our name (clearly gave no effort in checking.) Shortly I received a text message confirming we did in fact have an appointment at this location. As soon as my mother and I walked in we were not greeted. My mother was obnoxiously asked by the receptionist if she had a mask (before greeting). She forgot to put it on before entering but has no problem with wearing one. She asked very rudely. Before my mother could pull her mask out of her purse the receptionist forcibly suggested giving her a mask not giving her the chance to put her personal mask on. Upon entering we were still not greeted. Rebecca Leinweber asked me how could she help and I told her that my mother and I have an appointment. She seemed surprised for some reason that I told her we had an appointment. I responded “Yes” and she escorted me to the back to fill out paperwork. After completing the paperwork during the time my mother received her exam, I proceeded to walk to the front to lock my mothers car doors. It’s raining so their floors were extremely slippery. When turning around to enter the building I fell very hard on my back and hit my knee as well. Literally no one asked me if I was okay until I made eye contact with them. Extremely hurt and in pain no one showed that they cared. Rebecca Leinweber watched me fall while she sat in her chair and while I was still on the floor she turned around to look at me and turned right back around to her desk. The only person that showed very minimal concern was the only guy that worked (not sure of his name). I’m very disappointed by the customer service we received today. This location needs extreme work on their personable skills.
Great Service and Friendly Staff. Got me in quick, in over a week after I called to make an appointment.
Great experience!From the doctor to optician!Everybody was engaged and helpful!Would recommend highly!!
Awful experience for a recheck. Will be calling for a refund..
Went to All about Eyes today because my dog sat on my glasses so the frame was twisted. I was too scared that I would break my frames if I tried to twist them back. CYNDI was great! She was able to twist and with the right amount of pressure bend my frame back to a more comfortable fit. Nice staff very helpful!
It was that time of year again for the family to get their eye exams. With a family of six and five of us needing exams All About Eyes is the place to go. They got us all in on one day with back to back appointments and no need to have us come in on different days like some of the competitors in the area. Our appointments started at 8am and 2 1/2 hours later we were finished. Rebecca had her work cut out helping pick out glasses for two new wearers and three existing wearers. Rebecca really took her time to go over all our options. Dr Hendricks as always was amazing. The other ladies there were helpful and friendly. Thanks again All About Eyes!!!! We will see you next year!
We were in and out in 30 minutes!!!! We knew what we needed and were immediately helped. Laina was very pleasant and had good people skills! Got an awesome pair of glasses at a great price!
Their staff was amazing and their services were fast and effective! I received contacts for the first time and a new pair of glasses. The glasses came in in two days! Morgan helped me from check in to out and was the best throughout the entire process! She was so friendly, informative and kind! I had to learn how to take out and put in contacts for the first time and she sat down with me and taught me the best ways to do this! Very thankful for my experience here and Morgan’s assistance!
I would really like to give them 5 stars, but I had a horrible experience reordering contacts. My order was placed 7/12 through the reminder text message sent from All About Eyes. I requested that the order be shipped to my home and was told it would be 5-7 business days. When the contacts did not arrive after 7 business days, I called the store. The associate was extremely helpful told me there was a minor delay and even provided me with 7 days worth of samples to hold me over. Fast forward another week and the contacts still had not arrived, money had not yet been subtracted from my account, and the tracking number I was issued still did not work. I contacted the customer service number on my receipt, which seemed to be a third party company. (At this point I already had to place another contact order with a different provider and eat the $20 fee for overnight shipping because I desperately needed contacts). The third party company refused to refund my order, even though money had not yet been deducted from my account and the order still had not shipped. Fast forward to today 8/8, the money has been deducted from my account but I still have not received any contacts.....
On 04/16 my husbands glasses broke & our eye place is closed until 05/04. When we called them they suggested another place & here. Called the other place first & they asked if we bought the glasses there. When we said no the person immediately said we wont look at them & hung up. Called All About Eyes next. WOW what a difference. They were very happy to help. Said they would come out to the truck when we pulled up to get his glasses and took them in to find frames that would fit his lenses. Cindi was back out in about 20 minutes with an almost perfect fit. I will be returning here after this Covid 19 pandemic is over to continue with our business there. Thank You so much for all your help even though we didnt get his original glasses with you. With everything going on currently, for a business to step up like this is wonderful & amazing.
Wow, I have been to a lot of vision providers over the years and I am usually not impressed... in fact, I’m usually annoyed by all the up-selling. This place was awesome from start to finish! All the girls up front were nice and friendly, not pushy and annoying. They scheduled me the same day, they listened to me... the Dr also listened to me and she was GREAT! I didn’t have to pay a ridiculous contact lens fitting fee and no hard sells on any upgraded testing. I was in and out with the correct prescription! Unfortunately, the contacts were a little pricey, but that’s pretty much everywhere in town... you have to buy online if you want a deal. No worries, this place gave me a paper script and I was on my way. I don’t recommend eye places, but I’ll recommend this one! I’ll be going back in a few years if they’re still in-network!
Rebecca waited on me and was polite, well dressed and attractive. Rebecca went over my insurance and explained how I could use and save money on my purchase. Rebecca also went over the types of Lens available and what would complement my face. I was very pleased with how fast my glasses were ready.
Great place to go for fast, friendly, service. Morgan had frames picked out before I came out from my exam that were perfect picks. The whole process was quick and easy. My glasses were ready within a few days!
This was my second time getting glasses from All About Eyes, and I was not disappointed. Jessica G. made the shopping experience smooth and fun. She worked with me to ensure I got the best deal which allowed me to buy a second pair of glasses. Their selection is great, and their prices are better than if you purchased directly from the manufacturer. I will add that I have not gotten an exam there. I am set in my ways of visiting a local optometrist for exams, but their prices on glasses are so good, I wouldnt buy anywhere else.
Update: Once I arrived at the store a couple days later to pick up my glasses the staff members were very apologetic, they gave me a discount for my glasses, and informed me that they would look into the situation.————————————————————————Past review: The ophthalmologist is fantastic and my first visit went really well. I called to follow up in regards to my glasses. Ashley picked up the call and left me on hold without even asking for my name or contact information. I spent 55 minutes on hold waiting for an answer that never came. I’m super disappointed and will not return to this location after I pick up my glasses. This whole experience was downright disrespectful, and frankly a waste of my time.
I got an appointment quickly, everything went smoothly and efficiently. Julie Hendricks O. D. was wonderful! All the staff were pleasant and helpful. They made the visit there enjoyable! The prices for exam and glasses were very reasonable. Large selection to choose from. I’d definitely recommend this place to family and friends!
I had such a pleasant experience there with Laina S. She was very prompt in assisting me, knowledgeable about the process from beginning to end, and made me feel confident with my decisions. I would recommend her to anyone. She is the epitome of wonderful customer service and has a niche for hospitality. My hope is that the company will recognize her talents and strive to keep her on their team as she unquestionably will bring customers back into the business.
Doctor very friendly and knowledgeable, front area staff are friendly and professional. Short wait time and better results than I’ve gotten anywhere else. So many options for cute and inexpensive frames!
I have been going to All About Eyes in Springfield for several years now. The staff is friendly, helpful and transparent about the costs. I consistently find styles that I like and it doesnt take very long to get my glasses once theyre ordered. Ive never had a bad experience.
Ashley helped me out and she was so kind and friendly! Definitely made my experience a great one!
I went in on Saturday just expecting to get help adjusting my glasses. Even though they were busy they were welcoming and friendly. The even were able to do a same day appt! Talley and Morgan were awesome. I will continue to come here! Great customer service!
This place is wonderful!!Dr. Hendricks is amazing, very informative with a great personality!Her staff who helped me(Rebecca,Ashley, and Morgan) were so efficient and helpful while being upbeat and friendly as well!! Great place, great choices in eye wear, and great prices that you wont be sorry! Thanks a million!
I was able to get an appointment quickly, and the hours were convenient. Dr. Francis was very thorough and friendly. The selection of frames was great, and the prices were even better! Jeremy was so helpful, and I could tell he really cared about me as a person and not just another patient. Will definitely recommend to friends!
I had heard good things about this place, so decided to try them. they got me in fast. the eye exam was painless and went quick. the doc was friendly also. they have a great selection of frames, so I was able to find my one...my first pair of trifocals! I went in on a Saturday; glasses were ready on Friday. I would definitely use them again. Great customer service also!
Went to have my eyes checked because of light sensitivity in my left eye. Dr. Francis said it was an infection and prescribed me drops. He said I should feel better by the end of the day. I woke up the following day feeling the same. So I went back and he prescribed me some before bed ointment. I told him I had a trip to Ohio the following day, but was reassured I should start feeling better. Today is my last day in Ohio (its been 6 days now) I have dealt with light sensitivity and my eye hurting the entire time. It has completely ruined my vacation and ability to do anything outdoors with my family. Most days I have stayed inside sleeping and hoping it would get better. I highly recommend seeing anyone else in town if you have an eye issue.
Amazing staff and quick service. I moved and needed a new eye doctor after running out of contacts. Jessica not only helped me before I became a patient, but was incredibly helpful picking out my glasses. The staff is incredibly friendly and caring. My appointment was only two days ago and my glasses are already in. They are highly recommended.
Really great experience today! Dr. Hendricks took a long time with me and was very thorough explaining my prescription. The associates were really good as well!
Great service! I stopped in just to see when appointments were available, they were able to do an eye exam right away. Everyone who works here is very courteous and professional. They clearly explained everything and were very helpful with my insurance questions. I was surprised when they asked me what brand of contacts I wanted to use - at other places Ive tried, they seem eager to sell one specific brand, but that was not the case here. I would definitely recommend this place for anyone needing an eye exam or contacts/glasses.
Awesome customer service! Very professional employees who are extremely helpful and patient. The gal helping me made me feel as if I were the only customer in the store and very helpful with helping me pick out new glasses. The doctor seemed very knowledgeable and did a great job. He made sure I did not have any questions, comments or concerns. The prices are comparable to other places and a great selection of frames.
ASHLEY is the best salesperson I have ever worked with at an eye place, and I have been to a few of them in town. This place by far is the best. They have great customer service, get you right in and find you the best deal possible to save you money. Highly recommend them!
This is Pam, not Tom Nevins leaving this post. The girls at All About Eyes in Springfield are the best of the best!!!! They are always pleasant and courteous to work with and never rush you. I have been working with All About Eyes for over 10 years. I first started with All About Eyes in Bloomington, Ill and was very happy when they opened their store here in Springfield.
I called All About Eyes on Friday, May 8th, 2020 and set a new patient appointment for Tuesday the 12th at 11:40am. I arrived early and they were happy to get me in and started. The staff were extremely nice and helpful. Not one employee hesitated to stop and answer any questions I had. Once in with the optometrist, the appointment was very professional and efficient. She was very helpful in explaining each test, why it was needed, what she was looking for and then what she found out. Once completed, the staff did not try to upsell me with options I did not need. In fact, since I was paying out of pocket, they mentioned their discontinued frames rack in case I needed to watch what I was spending.Overall, I gladly rate All About Eyes with 5 stars. Excellent from start to finish.
This place is great! Detailed eye exam followed by great and patient service from Jeremy when selecting my glasses. They also have amazing prices on contact lenses!
Great experience! Staff was super friendly and helpful! Rebecca was so patient with me while I tried on tons of glasses, nervous to pick my first pair! She was honest and helpful with what looked good, while still taking into consideration my wants. Very pleased, will return when the need arises!
I purchased new glasses at All About Eyes. The staff was very friendly and allowed me all the time to look that I wanted with no pressure. I loved the look of the frames that I purchased, but the frames were way too heavy for me. Since I was within the time period that I could change them, I opted for a totally new pair of frames that were much lighter. All About Eyes stood behind their policy and allowed me to change frames with no additional charge. Amazing!Thanks Rebecca and Jessica for being Rock Stars!
Great place for glasses! Only place to go when you need new glasses. Great service and quality. Our new glasses were ready in 3 days! My daughter was trying to find the perfect pair and we both were getting frustrated after trying on a gazillion glasses. Jessica came up and said Try these. These will be perfect for your face. Bam! Done! We loved them!
All About Eyes is phenomenal! The first day I went to All About Eyes, it was a day I was going around to browse for frames one week before I knew I was going to get my prescription and need to buy some. I learned about All About Eyes from an amazing deal on a coupon I got in my mail. When I got there to browse, an employee immediately approached me to introduce herself and ask if I needed help for what I was there for. Even though I did not need help browsing, she still let me know what my insurance would do for me with them to come back in mind with next week. That was wonderful for her to inform a customer about. I found the majority of frames I liked at All About Eyes versus other locations I browsed at beforehand. Once I browsed at All About Eyes, I knew I was done with the need to browse at more locations. So I came back the next week with my prescription and another employee, Jessica, immediately approached me as well to introduce herself, inform me about what my insurance would do for me with them and was there to assist me once I was ready. Jessica did a marvelous job explaining everything about frame lens options. She was more than willing to repeat some information when asked with understanding it was a lot of information that we went over. She also ran the coupon option versus insurance option to make sure she used which option gave me the best deal on everything. She went over the receipt of how everything was deducted with insurance and how it all added up. All About Eyes and all their employees are fantastic at what provide for everyone.
Dr. Francis is personable and knowledgeable. Jessica was very helpful in helping us find an affordable and attractive pair of glasses. She is patient with questions and we felt she truly wanted to be helpful. I and my daughter have both had good experiences at the Springfield store and will be going back next time we need eye wear.
Love this place! Staff is always friendly and helpful. Ashley was amazing helping my teenager pick out his 1st pair of glasses.
I hadnt been to the eye doctor in far too long but finally bit the bullet and made an appointment at All About Eyes. I was greeted by Rachel. She was wonderful and took great care of my initial eye exams. Dr. Francis was prompt, kind and efficient and had my exam finished in less than 15 minutes. From there, Rachel helped me out A TON in finding the right type/style of glasses for my face, my comfort level and my wallet. She was cheerful, funny and made me feel right at home. I am so pleased with the ease of the entire experience and the helpful, friendly and knowledgeable staff. If Id known it would be this easy, id have gone in to see Dr. Francis and Rachel much sooner!
I had a great visit. The staff is very friendly and efficient. I was pleased with how everything went so smooth. No waiting around. The cost was exactly as advertised. A very good place to go if you need any eye care.
I have been a customer for several years and couldn’t ask for a better place to go for eye care. EVERY person is always willing to help - Ashley even left her lunch to help me today. Great staff, great selection, great prices.... trifecta!!!
Moved to Springfield not too long ago so I was looking for a good place to get an eye exam and possibly glasses. The staff here was very friendly. Had ample time to browse the showroom while I waited for the optometrist. Jessica G helped me after I found a set of frames I enjoyed. Process was painless! In and out in under an hour!
I love this location. There is never a problem with Insurance, Dr. Francis takes the time to talk to you and explain everything that is happening with your vision, and the front office staff is AMAZING. Jessica G helped me find my new frames and also took the time to re-fit my old frames so that they would be more comfortable. Its the little things that make this location great.
Great Experience. First time getting an eye exam in 30 years. They explained everything to me and were quite helpful. Told me I could get glasses if I wanted but could get by with a pair of dollar store cheaters for a while. Quick, thorough and honest
I have been going to this location for several years now. The folks who work there have always been courteous and helpful. Today I went in to look at frames & set up my next appointment. Already had idea of frames I wanted. Young lady told me they didnt have in store but she could order them for me to see & would be in by my appointment. Fantastic. Would definitely recommend this store.
Angie, Jeremy and Rachel were fantastic. They helped me choose frames, explained my options and offered friendly prompt customer service. The order came was back in the store in less than a week and once again, the staff was made themselves available to make sure my new glasses fir properly and all was to my satisfaction. Even when I changed my mind about the first pair I had selected, everyone was generous with their time and assistance in making sure I was happy with my final choice. I would recommend the Springfield, IL All About Eyes facility to friends and family.
The staff is so kind and patient! They make your experience quite fun! They also have a big selection of frames, contacts, and sunglasses. Highly recommend!
Very punctual. Very helpful and professional. Good prices and GREAT selections and frames. The staff will work to meet your needs. Very happy and will recommend to anyone needing their services!!
Excellent staff. The Dr was awesome and very friendly. I will definitely recommend them for your eye care!
Walked in and was immediately greeted by an employee. Told Angie what I wanted in a new pair of glasses. The very first frame she showed me was perfect in style, fit and color. We sat down to discuss lens options, insurance, warranty and pricing. She was knowledgeable and thorough. Within minutes I left the store totally satisfied with my order for new glasses.
Great experience! The doctor took his time and did a very thorough job on the exam to make sure that I was getting the correct prescription. The rest of the staff was just as great, really enjoyed my visit and felt like they really wanted to do a good job and not just get me out as quick as they could.
I just have to say Rachel and Jeremy were amazing! I was in the store Saturday with my daughter and she can be difficult she had to get her very first pair of glasses Rachel was so patient and understanding helping my daughter pick what was right for her! I then gave the wrong insurance information and had to go back to the store Monday to fix everything and Jeremy and Rachel were so understanding and didnt make me feel bad about the extra work I caused them! I give them 10 stars!!!!
My husband John and I have been coming to Springfield location of All About Eyes since it opened many years ago. Our experience has been nothing but excellent largely due to Jeremy. His attention to detail and customer service has kept us coming back year after year. Not only All About Eyes meets all our optical needs - but Jeremy also makes us feel like we are valued customers.
My name is Allison and I had an appointment at All About Eyes today. This was such an awesome experience! Everyone who worked there was so nice and helpful. Everyone was really friendly! I would definitely recommend this place if you are needing glasses or contacts.
Was really helpful and found just what I wanted definitely will recommend this to my friends and family.
Called around to see if I could get in for an eye exam and everyone was booked. Called All About Eyes and they got me in right away. Super helpful, considering it was my day off of work and the day after Christmas. Staff was great and I also found two new frames that I love! Will be going again!!
I had a frame crisis and needed some assistance in locating replacement frames that could house my current lenses and every single employee in the store was very helpful and made sure I was able to find the best solution. Angie even fixed another problem with my backup pair quickly and without charge! They got me in for an eye appointment at my convenience and were so kind and professional. I am sold on All About Eyes! If you come to this location you will not be disappointed.
My appointment was right on time... no waiting. The entire staff was helpful; managing my insurance, assisting with new glasses, even coffee! I spent less time and less money than when visiting other local eye care businesses. They earned my repeat business and my referrals.
I went in for an eye exam for contacts and glasses. I got there about half an hour before my appointment. They ended up getting me in 15 minutes early which is awesome. The exam was very quick and easy. The staff was very helpful in helping me decide on a pair of glasses. They also did a very good job explaining all of the billing information and what my insurance would cover. They gave me a pair of temporary contacts to wear until my glasses and contacts come in and sent me on my way. Youve gotta love the free contact solution and case as well. All in all a great and painless experience. I would definitely refer friends and family to All About Eyes.
First time going to All About Eyes. Had not had an eye exam in 2 years so just wanted to have a health check up for my eyes. Was greeted promptly & professionally. The eye doctor was very receptive to discussing my eye health and things I can do to take care of my aging eyes. Cost of the exam was very reasonable. After the exam I had some questions about frames and prescription lenses they sell. Rachael answered all my questions with no sales pressure. I will continue using All About Eyes.
Employee Chavet was so very helpful. I had been to four different places with no luck at all. She was sincere, honest and just all around a very sweet person. Will for sure come back. Appreciate all her help and most of all Patience with me.
These ladies are AWESOME! Being from St Louis I was afraid they would not be able to help me since I am not a local resident nor one of their patients. However, Jessica, Angie, and Rachael fixed me right up with a new contact! I am grateful for their willingness to help me! Super nice, very friendly, and above and beyond their call of duty service!
Jeremy and his team are always top notch. Ive been a customer for many years and have alwaysbeen treated with Professionalism and Great customer service. Customer for life!
Dr. Linder was wonderful!!! Always a great experience at All About Eyes. The staff is always very accommodating and pleasant!
My boyfriend, and i went in to get his exam done, and to purchase glasses . The staff was very friendly, and quick ! They did amazing ! Jessica G helped us with getting the glasses and all after the exam, she did an amazing job, very friendly & efficient! I definitely would recommend this place to friends, and family! :)
Wonderful people. They treat you like a valued customer and a human being. I highly recommend this business
I went in September for contacts after traveling to Macomb for years. Dr Francis is thorough and gave me three sample trials of contacts to get the best vision possible. Rachel is excellent in handling insurance and helping me today pick out a pair of glasses. I have recommended my family members and friends to patronize this excellent eye care business.
The staff was great! Explained every part of the transaction and assisted in saving the most money out of the purchase. Thanks alot Jessica G! I cannot wait for the glasses to come in.
Great selection of frames and super friendly and helpful staff. Jessica was a big help for our shopping trip! Great prices as well and I am looking forward to future purchases here.
I am in Springfield for work which means I am 2.5 to 3 hours away from my local All About Eyes. My glasses broke and the ladies at this store were so very helpful! Helped me with a new pair of glasses and I walked out of the store looking fabulous and able to see! Thank you so very much! I am truely grateful for your help!
Went in today to get glasses and the girls that were in there were amazing. They were so helpful. I have never been in a place where they were so nice and helpful! They got me amazing deals and 2 sets of great glasses!
My family and I have been going to All About Eyes for a few years now and really like the staff and Dr. Francis. He ensures you have the best vision possible with both glasses and contacts. All of the staff are friendly and all of our visits have been great.
I had a wonderful experience at the location in Springfield. I was able to get a same day appointment when most other eye centers were booked until February and the staff was extremely friendly. The doctor seemed to really pay attention during my exam and even double checked my responses to make sure my prescription was going to be as accurate as possible. I highly recommend All About Eyes in Springfield.
Jessica from the Springfield store was amazing and very helpful. She made you feel comfortable and explained everything that was going on and went above and beyond to help fill out insurance papers. Companies need more people like her. She is an asset to this store.
My wife and I are long time, repeat customer. Jeremy, the manager, is terrific, as is all his staff. The service is second to none. I have referred a number of people to All About Eyes and have never gotten anything but the most positive feedback. Simply the best place for eyewear in the area!
The Springfield All About Eyes is FANTASTIC! They were able to confidently answer all of my questions and I was in and out in no time. From the Dr. to the (much needed) assistance in picking out new glasses, all the way to the speed of picking up my new pair, I 100% recommend!
Best experience I have ever had when getting exe exam. Very helpful!
Im very impressed w their service and expertise. I love my new frames and will recommend this place to my family and friends. I also like how I knew right away what the costs will be. No surprise sticker shock like I experienced at another eye clinic. I highly recommend All About Eyes.
This is not my first time at this office. Every time my family goes there the doctor and the rest of the staff are always so kind. They are patient and helpful. I am sorry I do not remember all of their names. Jeremy helped us today. He has a great personality and comes off very genuine. We will definitely be back!
Staff was friendly and helpful. Choosing a new frame always gives me a bit of anxiety, Angela was more than helpful. Helping me whittle it down from a dozen or so frames to my BOGO choices. The doctor was friendly and helpful. Answered my questions thoroughly. I made an appointment for my son to get contacts and they got him in quickly and were extremely patient with him as he poked himself in the eyes for over an hour. 2 days later it only took 10 minutes for him this morning! Their kindness, helping him, helps him have patience with himself as he learns how to use his new contacts.
Great service & nice selection of frames. I didnt get the eye exam there but used my prescription from another location. Jessica G was very helpful and advised what add ons would be best without making it too expensive. Happy with my Ray Ban sunglasses.
This is my second time to purchase eyeglasses from All About Eyes in Springfield. Its their fantastic customer service after the sale that brought me back in again. Always professional and friendly service, and they strive to get the customer the best deal they can offer. Great selection, too!
Rachel W. At the Springfield store was amazing! She had a very friendly, willing to help attitude and was very patient with me! The optometrist was very friendly and patient with my questions as well! So many frames to choose from! Loved the help! Thanks Rachel!
Good deals and a very friendly staff! Jeremy, Angie and Rachel were the people working at the time (I think). They helped me decide between glasses and seemed genuinely interested in making sure I liked my new frames!
The staff are super helpful, glasses and contacts came in very quickly! I had to try a few different contact brands but everyone was super patient and helpful. This is the best place in town!
Rachel was so amazing!!! She was so nice and patient with me in looking at glasses. Made appt on Saturday and in just about a hour I was all done. From check in to exam everyone was great Dr and staff the place and hours worked out great . Rachel is a kind assets to your business! Thank you!
Wonderful experience here when our daughter recently transitioned to contacts. Everyone was so patient with her, especially Rachel. She sat down and explained everything to her and didnt let her give up on getting them in and out. Both optometrists (at the initial eye appt and the follow up) listened to our concerns and did not rush us at our appointment. We will definitely be back!
I absolutely love this place! I called due to getting off work earlier than expected around 12:00 and they got me in at 12:30 without any hesitation! I always feel welcome and they make sure all my questions are answered before I leave. They are quick but don’t make you feel rushed whatsoever. I was even stuck on which pair of glasses to choose from and one of the employees, Jeremy, told me to put them both on and helped me decide which ones looked the best. I’ll recommend this place to everyone! So happy to have found an eye doctor/staff that are so awesome!
Staff & Doctor were all very professional & helpful. Laina S. assisted me & was great!
They were excellent in examining my eyes, and even helping me pick glasses I needed. I would definitely recommend them to anyone needing eye help! The doctor was amazing and it was a great price to have it all done and even got my glasses but one get one!
Very Friendly, efficient & thorough. They spent a significant amount of time with me & made sure I was happy. Pretty good frame selection, too. Highly recommended.
This store is awesome. No high pressure sales, staff (especially Angie) were professional and were genuine in trying to help. They were knowledgeable of insurance coverages, and explained options clearly. I’ll go back again!