Terry Crabb is extremely professional. He showed up on time, was courteous and gave us in-depth knowledge of the company and the products. We know Renewal by Andersen is the company we want to use for our window and door projects. They offer superior products and services.

Very professional crew and installation. Good communications. Andersen is pricey but you get what you pay for.

Poor warranty service. Last excuse was the warranty person is no longer with the company. Well then, why isn’t someone taking care of his correspondence & contacts making sure the service is followed through? They sent someone out to see what we needed. I have not heard if my parts have ever been ordered either! Poor customer service!

Yes, the windows are expensive. The process however almost makes it worth it. On time, measured correctly, cleaned the mess up afterward.

I started my project with Renewal by Anderson right before COVID and everything was just finished a few weeks ago. Brandon was the sales rep and was very friendly and helpful! Because of COVID, this project took much longer than I had anticipated but I was very understanding. The only problem I had was with the lack of communication. I expressed my concern and they became better at letting me know what was happening. Rhonda was also really great to work with! She was the one that scheduled everything with the crew, electrician, and dry wall guy. We had a few communication errors with the electrician but Rhonda helped get everything sorted out and at such a fast response time! Overall, I LOVE my new door and window! They are absolutely beautiful and the crew did such an amazing job! By the time they left, you couldn’t tell anyone had been in or at my house. They left it spotless!

Everything went great. Installers were very professional and friendly. Love the new windows.

Brandon was the rep to come out and give us a quote. He was really friendly and honest, just all around personable. I work customer service myself so I appreciate his patience and making us feel comfortable through this whole new process. The customer service weve got since day one has been amazing. I highly recommend giving these guys a chance if youre on the edge. I looked through so many reviews before giving them a call. I also looked at a couple other places and even doing it ourselves (glad we didnt haha!) Thank you so much for the attention to detail and quality of your work, it is so appreciated. We look forward to doing business again.

Constantly getting junk mail from this company, its really annoying.

Our family just had several windows replaced and were very pleased with the work by Dan and Darrell from Renewal by Anderson of Portland. The team was professional, courteous, punctual, clean, and competent. The replacement was much less of a hassle than wed feared - both quicker and cleaner. The windows are beautiful and we are really enjoying the warmer and quieter living spaces. Wed definitely recommend Renewal by Anderson. - The Sherwood Family. Eugene,, OR

We are incredibly thrilled to have new Anderson windows and a slider installed! We werent able to even open our old, metal windows before and we feel like were in a new home. The installation team, John H. and Uriel were incredibly professional, experienced and thorough. They explained how to care for the windows and slider and were very patient with us. They prepped all surrounding areas and even cleaned up after the job, which is pretty unheard of. If we had more windows to install, I would call to request them. I cant say enough great things about this install team.The entire team at Anderson has been amazing from our sales man, to the coordinator and the measurement contact. The whole experience has been flawless and perfect. I would highly recommend this company and . for your next window or door purchase!

Casey and Dan did a great job replacing my old aluminum patio doors with the high quality Anderson Renewal doors. They were efficient with the two-day installation process. They explained how everything worked and cleaned up impeccably. The entire estimate, purchase and installation process was wonderful. I had to postpone my initial installation date due to illness, and this was no problem at all.

My mother, Patty Crockett, just had a new window and a sliding patio door by Renewal by Andersen installed today and she wanted to thank the installers; Uriel & John H. for the wonderful job that they did. They were so polite and paid great attention to every detail. They did a beautiful job and she is very happy with the work they did.

Andersen Windows has exceeded my familys expectations on all fronts. They were professional and accommodating throughout the entire process. Everything was explained in a way that my husband and I understood. The installation was done with precision and the lifetime warranty just sealed the deal for us. Now we never have to worry about windows again. Nicely done Andersen!

Very professional organization all around. From the initial consultation through the installation. I was very impressed with everything. The installer, Dan, Nick, and Boris were prompt, were very well trained and performed outstanding. I would definitely recommend Renewal by ANDERSON and expect when I replace the remaining windows that I will buy from them.

Just had a new patio door installed. Had a friendly, fast, and efficient team. Uriel and John H. were courteous, cleaned up well, and the new door looks amazing. Always happy to work with Andersen.

Dan and Darrell installed four windows, including one very large window. Despite all the headaches that come with installing in existing homes, they worked diligently and did a great job. Very friendly and quality work. Highly recommended.

We have had the Renewal team to our home twice. Both times the install crew was well versed in the install process, did an excellent job including making sure their work caused minimal dust & cleaning up after. Plus they were on time & moved right along. Great guys! The windows & sliding door we bought are well built & high quality. We have more replacements planned & will be sure to use Anderson next time.

From the initial sales contact through installation they have been great to work with. The sales people and technical measuring people came into our house right before the COVID-19 lock down and were very professional. We had some delays getting material due to COVID but Karen was very responsive and communicated well so we knew what was going on. The install team showed up on time and worked very fast and worked with us as my wife and I both worked from home so had to shuffle around a bit and things worked out well. The installers were great to work with and even our dogs loved them (which is always a good sign of the caliber of people; dogs liked everyone that visited out house for the project BTW). All in all we are very happy with the process and the results; the product is great and reduces our noise from I-5 DRASTICALLY. We can barely see our window screens but its so nice have out heat and cool stay in the house! Thanks team!!

Cant comment on their service, but their ad flyers look like a notification from EWEB or a repair technician that is supposed to be put on a door handle, with wording Were sorry we missed you and handwritten font. Great example of misleading advertising.

Terry and Josh from Renewal By Andersen just finished installing two windows and a sliding patio door. We are impressed, to put it mildly, at the teams thoroughness, professionalism, and skill. It is unusual to contract with a service organization and have them show up on time, with all the required materials and equipment, finish the job in a timely manner, clean up, and complete the job with such skill. We will definitely be ordering more windows from Renewal By Andersen Northwest and we will request that Terry and Josh do the install.

Uriel and John H. from Renewal by Andersen Windows were fantastic, they did a great job, above and beyond what I was expecting, my sisters windows look amazing! I was there to meet the two men and for the first half of installation (before my sister got home from work), then went by to see the windows after they were done. Everything was clean and looked wonderful, I couldnt be happier for her. If I ever need new windows, I will be calling Renewal by Andersen.

I received a free estimate for window replacement by Andersen. We received quotes from several other window replacement companies, but received the best customer service and price point from Andersen.Also, majority of our neighbors and family members have personally worked with Andersen and have recommended them. They started the window installation 2 days after our estimate.Also, what influenced us to go with Andersen was the fact that they went over all our styles and options, and even performed a presentation of the window functionality during the estimate. The windows were heat resistant, double paned, and durable. The installation went very well. Thank you for performing beyond our expectations!

The three men that came to replace 8 of our windows did a great job. They cleaned up after themselves and left everything in good shape. They were all very nice. Windows look great too.

This was the only window estimate I could take seriously, due to the quality of windows, lifetime warranty, and execution of their presentation. Everything was marvelous from start to finish. Installation was executed perfectly as well. This company delivers a superb window installation experience.

Andersen performed way above my expectations and went above and beyond the call of duty for my window replacement. Ive never dealt with a more professional window replacement entity. They are the real deal. Their windows are insured, with a lifetime warranty. Cant ask for better than that!

I had all eleven windows replaced, and every step of the process was smooth and painless as can be expected. Viktor and Valantyn were very quick & professional, and were very understanding of my cats.

Michael Ivan Olge and his guys (Team W1) where polite, professional and efficient. Very impressed with their quality of work and attention to detail.

I’ve been very impressed with the entire window installation process. Andersen was a pleasure to work with and provided exceptional value on these new windows. My husband and I love the windows and love the warranty they have.

Excellent work by Uriel, Jose, Taras and Van Dam! We were initially told to expect the job to last two days, but they did quick work and got five windows installed in one day.Quality work, we highly recommend!

Weve been replacing all the windows in our house. Andersen Windows is fantastic! The consultation went very smoothly, the scheduling was precise, the installation crew (Boris, Nick B., and Vasyi Y.) was very professional and the clean-up was excellent. I highly recommend this company!

The presentation was very professional. We love the our new windows. What a difference they have made to the inside and outside of our home. The living room is warmer as well. We hope to order more windows in the future.

We love our windows! The sales rep was awesome and the installers were fantastic and took great care around our home. Thank you!

The new windows have kept my home considerably cooler this summer from the heat outside. I also appreciate being able to open the windows from either side, or both sides from better ventilation possibilities!

The installation was very professionally done and we are very pleased with our new windows - they look great!

Renewal by Andersen did a great job installing our new patio door. Highly recommended.

I called them to see if they could fix my window. It went to voicemail and it took 2 days to call me back. Then they said my job was too small to do. Going somewhere else

This company sends us unsolicited junk mail. We have asked them to stop multiple times. This is a bad environmental choice and not very neighborly. If/when they honor my request, I will remove this review.

Overpriced