I get off work at 8:30 pm every night and I have been wanting to try this place for months. BUT, EVERY TIME I GET HERE BETWEEN 8:30-8:45 THEY ARE CLOSED. Their sign and website says they close at 9 but apparently not. They leave early every night and even if I see the girl and guy inside, they cut the sign off and say CLOSED. WELL THANKS. MAYBE FIX YOUR OPENING AND CLOSING TIMES ON YOUR PAGES AND SIGNS. This is the last time Ill ever try going there. Good luck with your future business. Not to much customer service there at all.
Took my 6 year old grandkids to get expensive ice cream. My grandson ordered the bubblegum, but when he got it, he said it tasted bad and didnt want it. When I tasted it, it had a funny aftertaste that I wasnt comfortable with him eating. I took it to the counter and told them it tasted funny. They charged me full price (3.84) for a scoop of chocolate to replace it. Never offered my money back for the bad ice cream or even offered an apology. Just took the bad stuff and walked away. Not going there anymore.
Still the only place in Springfield with having both gluten allergy and lactose intolerance that I can eat homemade ice cream with no problems. Love this place.
I ordered a cake and specifically told them I wanted green icing and that it was for a BOY! I went to pick it up and the icing was pink. I left without a cake and was so disappointed. The order sheet clearly stated GREEN ICING. I won’t be back!
Best ice cream and Popsicles in Springfield. My girls love it!!!
Best ice cream around!
Great ice cream and service. Definitely recommend
When I walk in they know me by name plus they already know what I would like. Great place. Great staff. Amazing products. All handmade, no artificial flavoring and if youre lactose intolerant; they offer ice cream with no dairy.
Wonderful ice cream !! I didnt try the food but will next time. Clean and considering how old the building is they did a good job with it. People were very friendly and helpful. They let you taste test of course. I wish they had a wall menu or a menu at all. Another group of people got their food and I sure would have order if I know they had food it looked fantastic !!
Really poor selection the ice cream did not meet my experience. Not did it come close. Had the mangoniada and had way to much chamoy an no mango flavor.complet let down😭
Simply incredible. Super rich paletas.
The staff was great, answered all my questions. Flavors were amazing. I had coconut and banana. Delicious.
Best ice cream I have ever ate !!! Not overly sweet but very flavorful !
Very good ice cream and so many choices! The vegan in our group appreciated the non-dairy choices!
Tried my first frozen horchata a couple days ago at this bakery. Had driven by a few times but never made the time to stop. Will be making more time in the future. Delicious!!!
So glad we decided to try this place out!! We got ice cream and baked goods and everything was GREAT. Also very reasonably priced. We will be back often.
This place is amazing! Homemade ice creams and other deserts. Very nice owner as well! More people need to hear about this place
It is the greatest ice cream shop ever.
Mexican bakery & ice cream parlor. The ice cream is fantastic. I recommend the horchata for an experience you wont get at BR. Reminds me a bit of rice pudding.
Awesome staff, awesome desserts! My daughter and I are permanent customers after our first experience! 💕
First time there. Delicious ice cream and sugar cookie. Superb .
Owners son was very nice, polite and helpful and it was the best ice cream me and my spouse has ever had.. must try!
Some of the Best Customer Service and the most delicious baked goods and ice cream!We will be back and I do recommend.
Best home made ice creams and popsicles!!!love this place never disappointed and always a huge selection
It was my first time here. It was a lovely treat by my friend.
The ice cream is fabulous! Really different flavors made with fresh ingredients.
Good selection. Youve GOT to get the Galletas Maria ice cream!
The best homade ice cream we have ever had.
Thank God for something new and exciting in this town. Yummy ice cream and yummy bread among other things.
HORRIBLE CUSTOMER SERVICE! We came to order a chamango and they didn’t have a clue what it was. Everything we tried to order they didn’t have. Finally we asked for a different item they did have, which they took forever to make. We continued adding to our order, you’d think they we grateful for our big order....instead, the rude guy at the register rolled his eyes aggravated and turned around slamming the partiton to go make our order. I DO NOT RECOMMEND THIS PLACE AT ALL!!
Very clean place nice workers n awsome ice cream... Would come back many more times...
Great ice cream selection and great service. People need to visit and enjoy!
This place is amazing mostly cuz I know the people there 😁
This is my favorite place to go for cheat day. Best ice cream all around and the cake
First time eating here. The ice cream is home made and amazing.
Great ice cream! Clean facility, awesome service.
Excellent homemade ice cream, friendly staff, and very clean.
Large variety of unique frozen treats.We will be back to try more.
Always friendly service and good product
Everyone needs to try this place, its amazing!
Wonderful people! Great ice cream!
Excellent fruit bars
Love the Avocado Icecream!!
Great pastries, popcicles & icecream.
Decent food icecream
Thought we would give it a chance and order a birthday cake, cake was soggy and not very good. Back to Kroger deli for us. Oh and at 40$ overpriced.
Great Homemade Ice Cream!
Gracious and kind proprietors
Spanish food at its best
Fresh, homemade breads and ice cream.
Delish! Highly recommend!
Best ice cream and popsicles in town!!
Awesome ice cream!!!! A must visit
New and different, a great experience
Delicious and very affordable
Great ice cream
Great variety
Good😊
Friendly, great service
Im there
Delicious!
Good desserts
Great
Great
🍦🍭🍰🍦🎂
Good place
The waters are rich
My fruit was ugly and the person who attended me was not very friendly
BEST ICE CREAM PLACE IN SPRINGFIELD! 🤟🏾 Very good service :) I will go to eat snow every Friday: *
Well miserable with the ice crem test in my 36 years I never met someone so I asked for a test for my 2-year-old boy and he gave me a pittance
It is ridiculous they say that they will open at 9 in the morning and they close at 9 at night and it is a pure lie people arrive and leave because there will not be that time mentioned and the very expensive breads
I love it but whenever we go we cant find the palettes we are looking for, they dont make enough
Why does the business have no phone?
The cakes are not good
Rich ice cream
Two Three .
Rich snow