Helpful staff, great selection. If you are working with a builder they will give a very competitive price for your infill.
A place that I will buy from. IAN Iis the best. Very knowledgeable about lighting and installation process.
Just went in a not one person said hello or can I help you. Not one!! There were 4 employees and I was the only customer. Never going back.
An incredible selection of indoor and outdoor lighting. My wife and I are replacing some fixtures and we were excited to see the selection they offered. Our sales person, Ian, said the store displays only about 5% of what they have on hand. Go online to see the full inventory. Modern, futuristic, contemporary, lighting systems, designer light switches, under counter lighting, ceiling fans, the list is endless. For several years this is our go-to lighting store. If youre not particularly adept at installing electrical fixtures, they have a list of electricians that can do the job for you!
They are no longer open on Saturday’s which is extremely inconvenient for people who work during the week. Also my wife has a serious health condition that requires extra oxygen which prevents her from being able to wear a mask. When we went into the store on Monday we were immediately asked to have her put on a mask. When we explained to the rude worker upfront that she has a serious health condition and has a legitimate exemption they refused to see it and told us we could not shop there. They just lost a customer for life and will not recommend them ever to other people in my industry.
Rude staff. Their hours of operation are terrible. They are never open on the weekends anymore due to Covid. They would not recognize my health exemption even when I offered to show my paperwork from my specialist, which is illegal! They are the only place in Springfield that isnt open on Saturday now. Harry Cooper has a great selection and is open on the weekends and has much better customer service. I will never give this company my business.
The light house gallery has they best selection of up to date fixtures at great price’s!! Extremely friendly and professional staff that makes you feel right at home ! Extremely knowledgeable! Kasey w customer
The Lighthouse Gallery provides not only a superior product selection, but also exceptional personalized customer service coupled with incredible expertise and knowledge about a vast array of technology and options that are now so readily available that there is no good reason to shop for lighting anywhere else in the greater Springfield area.
My husband and I used The Light House Gallery for our new build. We found beautiful lighting to complement most of the rooms in our home. We stopped by often to view indoor and outdoor lighting and to ask questions. We spoke several times with the owner Debbie and I believe both of her boys. Each time they were extremely friendly and sociable as they offered assistance in finding just the right look, even staying after closing when we arrived late. Debbie also allowed us to do an exchange when one room didnt come together liked we hoped. She never made us feel like exchanging lighting or asking a bunch of questions were an inconvenience. Building can be very stressful and frustrating but, if youre wanting a unique look with an enjoyable, relaxed shopping experience I would definitely recommend them. Grateful for all your help.
Nice place freindly people.
Customer service is great!!! wonderful variety of lights, fans and decor.
Every time we go into this store, we are provided excellent service! :-) If they dont have something on the floor they will find it or something similar for us. Outstanding shopping experience where customer service is alive and well! :-)
Love going into the showroom at Light House Gallery! Its so beautiful and so many options to choose from. Justin was really great a listening to what I was looking to purchase. He hand picked items from catalogs for me to look at that were in the design style I was looking for. Hes very knowledgeable about the inventory they have at the store.
This is one of my favorite stores to look around in. Their showroom is spectacular! Last time I was there there was a back room full of Art Deco lamps and crazy lamps I’ve never seen before. Made me feel like a little kid...yes, their showroom is that awesome!
The Light House Gallery has owners with huge hearts who have a continued relationship with Habitat for Humanity of Springfield!
Nice place to browse but everything is pretty pricey. Also, they do not give military discounts. There are better alternatives to shop at or utilize online.
Highly recommended! They were very helpful and courteous! Spent lots of time with us so that we found the perfect fixture. The wrong light got ordered, and they were on top of getting the error fixed asap. Very pleased with the entire experience and would definitely use them again.
I went into the store and was greeted immediately. Service was provided through the whole process of looking and selecting the appropriate lighting fixtures and fans for my reconstruction project of my home. Very friendly and didnt feel pressured into purchasing what I needed. I highly recommend them for any project.
Very nice high end fixtures. Lots of displays. Staff is friendly.
My experience with Lighthouse Gallery was great! From the very start, it was an easy and comfortable buying experience. I never felt rushed or pushed to buy. Ian and Greg took care of everything and lights were delivered on time. Definitely have my recommendation!
Designer fixtures, almost unbelievably large selection, incredibly friendly staff and a cute office dog to pet! Why would anyone go anywhere else?
I was happy when I found the lights I was looking for a few years ago and even happier now that their service after the sale lived up to their reputation.
Ian assisted me and was very helpful and thorough. He went through several different options and then gave me information to take home. I would recommend this store to anyone needing lamps, lighting, doorbells or anything else in the store’s purview.
Great selection and competitive pricing. Justin was also very knowledgeable and helped me find what I was looking for. And also easy on the eyes.
Ian and Debbie were very helpful and knowledgeable. The selection on the showroom floor was amazing - lots to choose from! Great experience overall.
Beautiful selection of lighting and fans very impressive. Sales people were very helpful
Love this place! Ian was very helpful. So much so, that we decided to order everything we needed from them.
Excellent selection of light fixtures. Their customer service is also great. We had a broken globe for a pendant light that we purchased. We called and they ordered a new one and called us when it arrived. Five stars
I was just in looking for a 4inch downrod that is smaller then a standard size. He said they dont make them in 4inch. He said youll half to cut your 12inch down..he said wait here...went to his desk and pull out a 3 inch downrod that i needed and said i could just have it. it been in there for alongtime. So we dont have any use for it.. he could have charge $4 for it but didnt. Great cumstomer service right there.
Justin took his time to help me pick which lights would be best in three rooms of our house. It was an overall great experience at Light House Gallery.
Love the top quality and great selection. Really appreciate the wonderful help Justin provided.
This is the BEST lighting store in the area. Great selection of the most current and up to date lighting fixtures and the best knowledgeable staff around.
Absolutely beautiful store. The people working are lovely and so helpful. This is a Springfield gem!
Very beautiful light fixtures and very very expensive. I was just picking it up for a job that I work at I wouldnt buy from there if it was the last place to buy lights. Extremely overpriced.
Beautiful lighting options. I think they might have everything
Evan has been extremely helpful in helping me choose the perfect lighting!
This is an awesome store. If they dont have it they can probably order it in for you
Greg was very helpful!! He was very friendly and assisted us in finding just the right lights!!
Disorganized and way too expensive. Most of the employees is didnt have the slightest idea what was going on. Answering questions by sending them to their website when they were in the store to get help. Doesnt make much sense to me that you would send somebody off to your website when they were already in your store. And this was not just one person but multiple people.
Great selection. Service was too notch from Justin.
Good experience, friendly great to work with.
We have used there products when adding unique lighting design features for our home owners and business owners, they have one of the best selections of lighting and sell very durable and beautiful products.
Great selection of lighting. If you cant find it here, it doesnt exist. $-$$$$
Alan Evans was a joy to work with and helped us find and order just what we need.
Needed a lamp repaired, told me the guy only does it on Thursdays, might be this Thursday or next, dropped it off Monday, two Thursdays later called and it still was not done, could be next week they said. Maybe he should work on them more than one day if its going to take three weeks or more. Brought it somewhere else, had it within a day.
They were very helpful and friendly!!
Nice store, good service.
First time there, salesman was helpful.
Very helpful and pleasant.
They are very professional and helpful
Nice lights.... Expensive
Lovely place helpful staff
Excellent selection.
Great selection, great service
Very helpful.
Very helpful people
Great selection.