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BoardCo / BoardCo Boats
1015 N 2000 W, Springville, UT 84663, United States
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BoardCo / BoardCo Boats
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Sh
Review №1

I have purchased several boats in my life and I have to say that the experience my family and I have had with BoardCo is second to none. The BoardCo team is top notch, there expertise and knowledge on boats to gear for you and your family is spot on. They will take the time to listen to your needs, wants and desires and help you achieve all of them. I was so happy to see that after we purchased our boat from them the customer service did not stop. I feel like they go the extra step to make sure you are satisfied. Keep up the amazing customer service BoardCo Team!!

St
Review №2

My RI245 did not disappoint. It does create a great wave to ride on. The boat is everything boardco says about it. My experience with Boardco is top notch and they take the time to do it right.

To
Review №3

Great purchase experience. Service when doing warranty work and winterizing was fast and efficient. Recommend them highly. Love centurion boats. FI 23.

Ra
Review №4

We were treated very good by Jonny and everyone else we dealt with during the buying process. I have known Kris and Troy for many years and enjoy dealing with them. The service department has been awesome too in our dealings with them. We couldnt be happier with the boat!

Be
Review №5

It was a crazy year to buy a boat and Boardco made the process smooth and effortless. Berk was very low pressure, while being open about availability and production as a result of the pandemic. I opted for one of the last RI237’s for 2021. The purchase process was simple, and picking up all the toys to go with the boat from the pro shop was great. There is a fair amount of info to absorb with the delivery and they focused on the necessities. I’ve called back a time or two for additional information and they are more than happy to answer all of my questions. I’m a bit of a “do it yourselfer” and Tyler in service has been great. I’ve had a few minor issues and they never hesitate to get me taken care of. I’ve heard a lot of negative stories about dealers and how important that relationship is when buying and owning a boat. I can say that Boardco is top notch and I’m happy to be part of the Boardco family. I really appreciate all they do to educate their customers through social media content. Though I’ve only actually talked to Mitch once, I feel like we’re old friends since I’ve watched so many of his YouTube tutorials 😂

Ta
Review №6

Never had a bad experience in the 20+ years we’ve been customers of board.co. Always end of spending too much in their showroom on bathing suits and fun attire lol. Berk is and always has been amazing and Troy and all the crew have always treated us so good. We’re lifers. Not to mention the amazing boat that we spend hours creating memories in. And… service..A+++++!! Thanks Board.co!

Li
Review №7

Recently went up to Deer Creek with these guys to demo a boat. They were amazing! Berk was super knowledgeable, friendly, and patient--he answered all of our questions perfectly. That Ri230 wave is AMAZING! Super fun crew and have always loved their customer service. BoardCo is hands down the way to go whether you are looking for a boat or a board!

Za
Review №8

It was a pleasant purchasing experience. Berk was a great help, along with the rest of the staff.Best summer purchase!Thanks, Kip Strohecker

Da
Review №9

Absolutely the best vehicle purchasing experience ever! I can’t stress how much I am impressed by not only the sales staff, but their mechanics as well. Do NOT buy a boat anywhere else.

Ch
Review №10

They took great care of us. We had a small issue and they were proactive about solving it. Very pleased with doing business with them

Ka
Review №11

Buyers beware!!! This place is full of lying salesman, they will make all the promises necessary to get you to buy. When its time for them to do service or repairs on the boat good luck! My family and I were in a boating accident in October. I dropped the boat off without my cover as it was left in the houseboat on the far side of Lake powell while our boat and ourselves were towed back to bullfrog. They assured me the boat would be kept inside so the boat wouldnt receive damage from being left out without a cover. Now, 5 months later I am picking up my boat that was supposedly fixed. Its been done since last week but Ive been in California for the last 2 weeks and just got back yesterday . When I get to the boat I see that most of the damages werent even touched, they all tried to blame it on me saying I didnt point out the damages clearly enough to them. Then the fiberglass job on the bottom not finished, boat still has a huge chunk missing out of the bottom!!. When I tell them this they say what?? where? As soon as I point it out they go oh right...well that could have been from anything NO ITS FROM WRECKING MY BOAT WHICH IS WHY YOU WERE PAID 23000 TO FIX THIS!! To top it all off the day the boat was finished, without notifying me they moved the boat outside without a cover even though they knew I was out of town for another week and told them I wouldnt be home til the following Thursday. My boat is filled with snow and ice and the seats are absolutely filthy. I stayed and scrubbed the boat as best I could as their workers passed and made snide comments. When I asked the owner if they sold anything that could help me get the salt and dirt stains out of my seats he told me how badly I treat my boat and said I know for a fact we called you 3 times to tell you the boat was outside and to come pick it up when I swore to him this wasnt the case he stormed back inside and left me to drop the boat back off. Hopefully it gets fixed this time and doesnt take 5 months. This business is an absolute disgrace.UPDATE: After reading my review the owner of this business continues to dispute and justify their actions. Tyler the sales rep told me from the beginning they would store the boat inside. Never once did they call me to tell me otherwise or ask for the boat cover. When the repairs took longer than expected I called numerous times to ask if the boat was being kept inside to which Tyler responded yes each time I inquired. When I went to pick up the boat Tyler said they had only moved it outside a week ago since I didnt come to pick it up right away. Its clear to me that lies are plentiful here at this business instead of responsibility.In regards to stolen property yes my co worker (unbeknownst to me as shown in your video) grabbed the keys to your fork lift and ended up tossing them in near by bushes after your employee called him an F#&$ing idiot and a liar. As soon as you called me and informed me I had him back to your place with the keys within minutes as we were right around the corner trying to salvage my interior that you guys ruined. Once again instead of taking responsibility for horrid care of my boat you are redirecting to actions of others. Take ownership of your business and make things right.

Me
Review №12

Love my new boat! Was very disappointed with the service at Boardco until I was connected to Cody. The day I picked up my boat I found that the trailer was not in the best condition although the boat was great. I was told it would be fixed and the parts would be ordered in and all could be taken care of at the 20 hour service. That did NOT happen. Not sure what is done at the 20 hour service besides an oil change and that costs $500??? Seems like a pretty steep price for just purchasing a boat from Boardco….. After two months Cody finally made the difference and took care of everything that needed done. The younger kids that work there seem to be friendly and always trying to help but the guys who make the decisions in the offices and never show their faces are very frustrating to deal with. I am disappointed in Boardco as a dealership and do not think i I would recommend them. Thank you Cody for stepping up and helping and I do appreciate the younger kids at the desk with their friendly smiles and service.

Go
Review №13

They were great. Got my order done fast. Will buy all my boating supplies from them!

Ty
Review №14

Very quick to respond, knowledgeable, and helpful. Love that I could text them on the weekend and they reach back out Monday rather than me having to remember and take time out of my day to chase someone down over there. Great job!

Ki
Review №15

STAY AWAY FROM THIS BUSINESS!!Troy Mann is the most dishonest, conniving business owner I’ve ever come in contact with. Do NOT trust this family with your boating needs. Don’t trust them with anything!

Da
Review №16

Definitely buy from them. I accidentally placed a order for a wakeboard without bindings. Not only did they cancel the order for me so I can place a new one they did it on a Saturday night at 1130pm! On a holiday weekend! Ill definitely be buying more stuff from them in the future. B.t.w. the board I got with bindings was 560. Amazon wanted 600 fit the board alone!, and another 300 for the bindings. Great deal! Couldnt be happier!

Ta
Review №17

My husband and I came from out of state and stopped by to check this place out and was super impressed!! We are boat/lake lovers and found my dream life jacket. The customer service was top notch and the inventory was incredible👌🏻 Highly recommend!!

B
Review №18

Good customer service and responsive. Quick with advice on wakesurf boards.

Mo
Review №19

Great people and great products. Everyone is super nice and knowledgeable!

Ma
Review №20

Poor customer service. Issue was a poor quality wakeboard bindings/boots. (Company stated bindings fit sizes 7-10.5, yet size 9.5 mens feet kept slipping out of the bindings) Had to pay for returning the bindings for a similar brand that actually worked. Return shipping policy was vague with no instructions and company held part of the refund stating boots were moldy, however I shipped them dry. (Hmmm) Shipping receipt said delivered one day yet they were not unboxed for quite a few days later. I guess this is the customers fault? Would not recommend them or purchase from them again. Suggest shopping another company!A true company with good customer service would never reply like this. The bindings were returned dry to the touch. Your company, based on my shipping received date, did not open the return promptly. A possible reason the molding took place. Also they were wrapped in the same plastic my replacement bindings came in. Maybe if you would provide instructions to not wrap used bindings in plastic and to perforate the box then condensation would not have occurred. Again, the bindings were returned dry to the touch. Your lack of instructions resulted in this outcome and reply. Your company should have known that worn boots might have possibly contained moisture within the boot even though they were packaged dry to the touch. Poor poor customer service. As a Marine Corps veteran I take pride in integrity. Youve done nothing but blame a customer with lack of proper instruction. Never have I dealt with such a rude company where the customer is at fault. I highly do not recommend your firm to anyone. This will only hurt your company by you continuing with your replies. Youve kept part of my money, so youve won the war, but lost the battle. By the way, BoardCo is a dealer for The Hyperlite Store and this makes them look bad as well. Ive voiced my opinion to them as well.

Ke
Review №21

Very difficult to work with this company. Had a trainwreck of a ski purchase and they clearly have no idea what theyre doing. They sent me a ski that had already been returned by another customer that had clearly not been inspected and they didnt even bother to remove the prior shipping label, so they shared another customers name/address/phone number with me, another random customer. For that customer data lack of security alone, I will not be doing business with them. Further, because the ski was obviously damaged I sent it back and they didnt bother to mention that the package was considered oversize and so only accepted by certain FedEx locations. Then after over three weeks and not seeing any refund, I reached out and they simply forgot to do the refund. Then, they did a partial refund and only corrected it to the full amount after I groveled twice more. Ridiculous treatment of a customer - clearly incompetent company.

Br
Review №22

Such a smart and kind team of people at Boardco. They know their stuff and spend time with you to make sure your boat and accessories are dialed in!

je
Review №23

Very poor.Where to start. I wont even get into the lack of communication. Price was negotiated as out the door, a few weeks later we get the sales tax transfer request. ( out the door includes sales tax ). Boardco assured us boats are always wrapped and shipped on a flatbed, instead boat arrives un wrapped at 9pm Sunday night. Boardco estimated shipping at 700, Shipping total over 1300. Boardco swears the boat was detailed. Im happy to provide pictures of the lack of cleaning including previous owners personal information in the glove box. Boardco states we will reimburse the detailing expense once you sign for delivery. No further communication from board co. Have asked for the promised merchandise voucher repeatedly, No response. If boardco wants to grow a pair and honor their commitments they know where to reach me.

Ja
Review №24

A bit expensive for an impeller replacement, but I love the people that work here, I got some great buys and the work they did was quick.

S.
Review №25

Very communicative awesome crew!!!

Ji
Review №26

Fast and friendly service!

He
Review №27

I bought a brand new 2020 Hyperlite Riot Nova through Boardco. I cracked the board on its second ride. I sent them pictures and explained my dilemma. They had a board delivered to me by that following Thursday. Even gets better, they sent the 2021 version of the same board! Kristin was awesome to deal with. I would recommend anybody to this company.

Sh
Review №28

I have waited 4 months since I bought my boat before leaving this review. First they did everything in their power to help me get into the boat I wanted. Mitch guides me through the process of finding that boat with no pressure and an incredible amount of knowledge. If you haven’t seen their videos go to YouTube and check them out. These guys know their stuff. Shortly after I had a couple issues with my boat. They had it all fixed under warranty in less than 48 hours and threw in a free oil change. They also give me a discount on l the gear I buy. Their show room is awesome. They will answer any questions I have via text, email, or call and are the best dealership I’ve ever worked with. Thank you BoardCo.

Ju
Review №29

Boardco is on the ball. I called them to ask the availability of a board, and they got right back to me the very next morning with their direct phone number. I ended up ordering a board from boardco online and they confirmed my order and even sent me some shirts.

gi
Review №30

My family highly recommends Boardco. They made buying a boat easy and fun. It feels like we are part of the Boardco family now and know they have our back if a warranty issue comes up. Berk at Boardco was awesome to deal with and he will help you with your new boat in every way possible. I did not feel this way with my old Malibu dealer in Sparks, Reno. I am beyond excited about this summer! Thank you Boardco!

Em
Review №31

Great variety and selection and even better service! We placed an order for a vest that was sold out and they quickly got in touch to let us know. Customer service was flexible about our replacement and our email correspondence was prompt and friendly. Our order arrived well before the set arrival date during the busiest shipping season of the year - the holidays. We would definitely shop here again and recommend to others.

Ch
Review №32

Went there looking for a beginner surf board on a budget and they were so kind and gave us a great price. Highly recommend them! They made my birthday awesome!

Am
Review №33

These guys are great. Highly recommended if you are in the market for a new or used play boat!!

Me
Review №34

Amazing service!

Ry
Review №35

I want buyers to be aware. We own a 2008 centurion falcon V with 300 hours on it. It has been a great boat in excellent condition. I called up Troy, the owner to see if he could do a trade in and we could purchase a new boat. He said they will be getting some new 2020 and 2021 in two weeks. I said that would be fine. I then asked him if we could bring our boat from South Jordan to have him give me a value for our trade in and also check out why the electrical was out on our bilge, ballasts, lights, blower and horn. He said they had a motor to change out on a new boat on Monday but they would check out what is wrong with ours-probably just a fuse, but probably couldn’t fix it until late Monday or Tuesday. I said no problem because Cory at Utah Water Sports would fix it for us on Wednesday. Each day I have called to see the progress. Each day they say they will get to it and don’t. Thursday rolls around and I speak to Troy about just diagnosing the problem and he says he can’t do it because his business philosophy is to put off all other boats that have need of fixing, even if they have been there awhile, to replace motors of the newly sold boats of 2020. Think of what he just said to me. Is there something wrong with these motors because he said they had 4 motors to replace today on new boats. Here I am ready to trade in and purchase a brand new high end $160,000 boat and he says that to me. Needless to say, I said leave my boat outside your fence and I will come and pick it up go see Cory at Utah Water Sports. These people only look after money. Wrong sales approach!!! Will never ever think of purchasing again from this business, let alone referring anyone to them and the owner Troy.Sincerely, Ryan Willden DDS

J.
Review №36

Have purchased several wakeboards from Boardco and order processing is always prompt, accurate and seamless. Recently had a warranty issue and needed resolution ASAP due to a looming houseboat trip. Called on Monday had a replacement board by Thursday. Communication through the process was exceptional. This is as good as it gets!! I highly recommend BoardCo.com!

Bl
Review №37

Great, took the time to show the boat we were interested in with no pressure.

Se
Review №38

These guys are awesome! We had to travel four hours to get work done on our boat and we will be doing it every time. We called and explained the issues we were having, dropped the boat, and got a call within three days each time. Best customer service by far.

Ja
Review №39

Great great service. Knowledgeable employees. They are nice and answered all my questions so we could make the right choice for a gift for dad. Dad is very very happy with our gift. The kids too. Great selections.

Ka
Review №40

AMAZING!Super easy process of purchasing a slightly used FI23I will definitely be back!

Ni
Review №41

Horrible Customer Service. Had to re-call 3 times and sit on hold for them to tell me that they sold me a wakeboard that was out of stock. I waited 4 days an not an email or anything to notify me of this either. Was interested in some of their other products but now I can say I wont be shopping here again.

W
Review №42

I ordered a hard shell ski boot and paid for expidited shipping to have it here by the weekend. The website said it was in stock and why I went with board co. The following day I get an email saying they dont actually have it. I called and they had no idea what the boot was and asked if there were other boots I liked.May not be a bad place but showing they have something when they dont and then not really knowing much about the products leaves me with 1 star. For what its worth, the Wileys and performance ski people actually ski.

Ja
Review №43

Always great friendly service. Great selection. Great prices. The real deal for boaters. NOT for fisherman.

Er
Review №44

I shop online quite a bit, and this was literally one of the best purchase experiences Ive had. First off, they had a price match guarantee which they honored with literally no hassles. All I had to do was email them and give them the link to the competitors site and they honored it. No tax, free shipping...awesome!However, when I got the board that I ordered, it was damaged. No fault of theirs; the box was in perfect condition and sealed from the HO Sports factory so I could tell that this happened at the factory before it was boxed up. I emailed BoardCo about the damage, wanting to know what they could do about it, and they IMMEDIATELY, SAME DAY, sent out a replacement board so that we wouldnt be without a board for long. And since they didnt have any more of the model that I purchased, they sent me the brand new model at no extra charge(!).BoardCo has earned a customer for life. Not only because of low prices (and price match if theirs isnt the lowest), but because of the terrific customer service and follow up. Would absolutely recommend them to anyone.

Jo
Review №45

Best selection of wake product in UtahAlways friendly staff to help you outThanks BoardCo.

Ry
Review №46

Had a wakeboard warrantied and Kris was very helpful over the phone and via email. Thanks boardco!

St
Review №47

Amazing customer service!! We love BoardCo.

Ja
Review №48

Top notch customer service! Drew and others were fantastic to deal with and helped me with everything I need. Highly recommend this place for all your boating needs!

Pa
Review №49

Boardco has done a great job at creating content for those that want to learn about Centurion Boats online. After watching many of their videos online and doing some homework with industry professionals it was clear to me that a Centurion was in my future. I called the shop and talked to Mitch about the pros and cons of the Ri237 vs Ri257 and any of the important specs I should be considering when looking for a used boat. Knowing that I was not a local to his shop he answered all my questions, gave me lots of his time, and suggested a used boat that they had in inventory that would suit my needs. Ive even sent him other build sheets of boats I have found in Canada to ask him his opinion on the boat and he took the time to respond with his recommendation and in-depth knowledge of the specs. Great people who get the long term customer service perspective of the industry!

St
Review №50

Recently purchased a Ri257. These guys were great to work with! Fair pricing, great service. Took good care of us on all the boards, jackets, and ropes we needed as well.

Je
Review №51

Very dishonest. They said to lock in a boat show discount you need to put a refundable deposit down. Then when I changed my mind they claim they told me it was only refundable for that week. Mitch NEVER SAID THAT EVER. He even claimed he told my brother-in law that......Mitch is a liar - He also tried to require that I pay a larger deposit when I visited his shop - then when I reminded him of the lower amount deposit he was like oh ya thats fine

Da
Review №52

Super friendly staff. Amazing selection. Best family/surf boats on the water #centurion!!!!

JB
Review №53

Was disappointed with customer service. BoardCo failed to ship my product and blamed FedEx. Then was very slow to respond and when they did, seemed more annoyed than concerned about the fact that my order never came. I would avoid ordering on-line from them. In store may be different.

Ja
Review №54

Greatest products and highest quality customer service. These guys are super knowledgeable. And obviously if you order the wrong item or make a return they wont pay for shipping, it wasnt a mistake made by them.

Ga
Review №55

Great deal - Yes. Its good, if you dont need to deal with exchange or return. They do not provide a shipping label, you have to go to the post office and ship yourself. When our item arrived, we received only half of the refund, because someone decides that we sent them used item. They returned in full, after my husband called them again, but who does this headache needs again.

Ja
Review №56

This is by far the most reliable and awesome place I have ever bought wake gear from. Stupid fast shipping and they absolutely took care of me on a warranty issue I had. Thanks so much guys! Ill be back for more stuff!

se
Review №57

Great staff. Great merchandise. Love this place

Be
Review №58

Best Boat Purchase Experience EVER! Jack and co at boardco set me up with my new boat. The service and support start to finish was excellent. These guys represent their brand well and I will be using them again.THANKS Boardco!!!!!

Jo
Review №59

Great store. Huge Board selection. Knowledgeable staff. Very happy. We have bought wake surfboards and a boat from them and definitely recommend.

Br
Review №60

This place is killer! Love these guys

Ky
Review №61

One of the best experience I have ever had. The owners are great. Excellent service.

Ky
Review №62

Best store around. Great customer service.

Ky
Review №63

Exceptional service, and great friendly employees. They have gone way above and beyond for my family. I have purchased a preowned boat and accessories. I highly recommend and will continue to do business.Kyle

Li
Review №64

The staff was particularly helpful with helping me find what I wanted, and they have a great selection of boating accessories.

Th
Review №65

Buyer beware! Their so called free shipping is not free. I ordered stuff worth over $600.00. A vest I ordered must have been a kids size cause the Large fits more like Small. I tried to exchange it and they say I have to pay for the original shipping, which is minimum $15.00! Not to mention, you also have to pay to ship the item back. No other store has such a horrible return/exchange policy. DO NOT shop there or you will be disappointed. I learned my lesson the hard way. Never again!!!

Ci
Review №66

Very helpful nice staff.

Ji
Review №67

Buyer beware! Even though their websites says free shipping they will deduct their shipping costs if you return your item. I paid my own shipping to return an item and then they deducted another $10 from my return to cover their shipping. Sneaky.

KJ
Review №68

They treat their customers very well. The love what they do! Great Company! Great products!

Bo
Review №69

Working with boardco has been great. Customer service has been outstanding. The boardco team have been nice, courteous and very professional. I traveled from out of state to purchase our boat and I will be making the drive again for our upgrade in the future.

J
Review №70

Extremely disappointed with BoardCo. Ordered a wakesurf board online followed by a call to the store to ensure the board was in stock and would be shipped in time for a trip. Was told by the associated he confirmed the board was in stock and would be shipped in plenty of time. Well now 3 days later I get a generic email saying the board was not in stock and they are refunding my order. So not only did they never actually confirm they had it in stock even though I was told he did, its now too late to get one shipped out from somewhere else before I leave for my trip. Would recommend shopping elsewhere.

Za
Review №71

Purchased a Hydrofoil Surf Board and Bindings, spent almost $2,000 on it! Upon transport I lost a small plastic separator on the board. Its just a cheap part on the board I was even willing to buy! They just kept telling me they would check with Liquid Force to see availability of the part. After being put off for over a week by Boardco I called Liquid Force myself and in 5 minutes they have a part on the way for me. I just figured I would contact the company I bought the board from first. Bad idea, as BOARDCO customer service is lacking.

Je
Review №72

I purchased a 2015 Aku Wakesurf board which they ended up not having in stock. They immediately contacted me and offered to send the 2016 model with correct pads at no extra cost. Great customer service and very friendly! Will definitely repurchase from them in the future.

Gr
Review №73

Quick shipping and friendly associates. My new source for all my water sports needs

Mc
Review №74

They not only have supplies for boating they also have a great swimsuit and summer clothing selection!

Jo
Review №75

Bought two surfboards from BoardCo. They both arrived at my house in great condition. I had an issue with screwing in the fins on one board. They didnt fit or something. I called BoardCo about it and the sent me brand new fins and screws for free. Great Customer service! I would definitely recommend BoardCo!

Er
Review №76

The BoardCo. has excellent customer service. I was on vacation and had to order a new wakeboard to replace we jacked up. We overnighted it and I had it in 24 hours. Hands down best customer service Ive experienced this year!!!

An
Review №77

We got a great deal on a wakeboard and kneeboard... great service, too!! Water & beachy clothes are super cute as a bonus!!!

Ja
Review №78

Boardco has an amazing selection of products, awesome owners and incredible customer service

Su
Review №79

The day after Christmas I purchased 2 hats from your liquid force store. I received a confirmation from paypal for the purchase, but never from the actual site. I thought that perhaps you were getting overloaded and that my confirmation email was just delayed especially since it was the day after Christmas. The following two days were the weekend, so when I did not receive a confirmation by Monday, I sent an email to customer service regarding my order.It took them 24 hrs to respond, which is reasonable and they stated that they sent an email (which I never received) regarding my order that one of the hats that I had purchased was not in stock in the size I wanted. After looking at the other size, I sent an email back stating that as long as I could receive the shipment before the weekend I would be okay with receiving the other size otherwise to please cancel my order. Customer service answered saying that they would be sending shipment via 3 day shipping (which I had originally paid for when I had placed my order) and gave me the tracking number.I emailed back the same day (this is Tuesday the 30th) and asked if the shipment would make it before the weekend. Not getting a response, I checked the tracking number later in the evening and it stated that arrival was expected on Jan 6. I immediately emailed customer service to cancel my order and that I had specified that I wanted to receive the shipment BEFORE the weekend.Customer service emailed me back the following day (Wed the 31 which is when I should have originally received my order had they not made a goof in the amount of stock in the first place) and they stated that they had rerouted the package that they had originally sent and had another package ready to ship that I would receive by the weekend.At this moment I was angry. I had to send another email asking if by the weekend they meant on Saturday or Friday. That if it would be Friday, that would be fine, but after Friday, just forget it because I wanted to receive shipment BEFORE the weekend. As an answer to my question I guess, I received a refund email from paypal....Worst customer service ever. First off never contacting me about the issue with stock. I dont believe you sent me the email that you said you did. Second, you should have sent it next day shipping with the mistake you made with the FIRST shipment. Third, you should have just cancelled the order when I asked you to if you did not want to send it next day. Instead you wasted my time and in wasting my time I was unable to find product elsewhere in order to get shipment for when I wanted it.If finding out WHY I needed the shipment before the weekend is so important. Heres why. My youngest son found a couple of gifts from Santa and I was planning on replacing those gifts with the hats. My kids were at their fathers for the week and would be returning on Friday evening. So getting shipment AFTER the weekend would have not made sense.So THANKS. WORST customer service EVER. Never will be shopping with you again and I plan and finding every place I can post this for your customers to see so they know what they are dealing with.

Br
Review №80

Didnt know this place existed. It is like a mini version of marine products in SLC, but a lot closer. Good in store selection of boating products.Update: A ~$200 Hyperlite wakeboard handle turned out to be defective. BoardCo exceeded my expectations and made everything right by offering a full refund. Now that is a store that stands behind the products they sell!

Vi
Review №81

I dropped my boat off on Monday for a right rotation v drive install, prop install, change Velvet Drive fluid, finish a custom ballast build which also included drilling larger holes for above water line stainless thru hulls (I definitely didnt want to attempt this), and some other service. Shane completed the the job in just 2 days! What was great was the fact that Shane would send pics and videos of the progress to my iPhone! I highly recommend M&M Watersports and BoardCo!

Sc
Review №82

Amazing selection and great staff

Ja
Review №83

Terrible to deal with. Bought a boat from them and maitanance wasn’t done, missing and lost parts, issues getting everything finislized. I would NOT buy a boat ever from these guys. Do your homework before you buy from these guys. Owners are shady. Biggest mistake I have made in a long time.

Ry
Review №84

Theyve always been great to work with.

Br
Review №85

My boat had its speakers, stereo, amplifier, and wakeboards stolen from it while stored in their locked yard. None of their boats in the unlocked areas were damaged or robbed, and the fence around the yard hadnt been cut. The customer loses their property, but of the dozen or so brand new boats for sale that belonged to the dealership, not one was damaged? Those stereos and speakers were much nicer than mine. Hmmm. They had no idea it had happened until I went to pick it up, but they werent really surprised - they had some equipment they could sell me....but I had to leave the boat because they didnt have anything in stock. Double hmmm. While I was standing there with the cops, one of the guys there let it slip that a lady claimed her speakers had been stolen a couple of weeks earlier, but they dismissed her as a crank. At least they had a surveillance video of my boat with the speakers on it one day, and not the next. Of course, the cameras dont record in the dark, lol.When I first called to take it in, they wouldnt let me make an appointment - they told me I had to bring it in and get in line, but they didnt tell me their mechanic was out of town - so what should have taken an afternoon took 10 days. I made a mistake assuming it was safe in their yard. Thats on me... my bad.I had already paid for the repairs I originally hired them to do before I found out my boat had been robbed and vandalized. But the things I had taken in to be fixed....werent. Yeah, my ballast pump didnt work, so they charged me $50 to fix a blown fuse, but when I got it on the lake later that afternoon, the pump still didnt work. The ballast that was half full when I took it to them was still half full. After some checking, my buddy and I found the blown fuse. Either they never fixed it, or they just replaced the fuse without figuring out why the fuse had blown. I was so preoccupied with the theft and dealing with the police that I didnt check this before I left. Anyway, there are two explanations: either they are dishonest mechanics or they are bad mechanics.I will never take my boat back there. I dont trust them - I will never buy anything from them, and everyone I talk to will know exactly what my experience has been. No one I know will use this shop without hearing my strenuous objections.

Ja
Review №86

Had a great experience on the water and in the store!

Ja
Review №87

These Dudes Rock, Always in and out services, and treat me like family.

Ju
Review №88

Called to see if they had wakeboards in my size before getting off the highway to check it out. He said “yeah we have a lot” We got out there and NO they did not have any my size. Very disappointed waisted my time. Poor service!

Ju
Review №89

Great gear, and tons of selection.

Pa
Review №90

Great service, honest people.

Ja
Review №91

Awesome service, awesome employees, awesome boards.

Br
Review №92

Shred the gnar, lose the car and go boating

Information
53 Photos
92 Comments
4.2 Rating
  • Address:1015 N 2000 W, Springville, UT 84663, United States
  • Site:http://boardco.com/
  • Phone:+1 888-669-7547
Categories
  • Boat dealer
  • Boat accessories supplier
  • Boat repair shop
  • Clothing store
  • Water ski shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–2PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:10AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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