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Bed Bath & Beyond
12520 Fountain Lake Cir, Stafford, TX 77477, United States
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Bed Bath & Beyond
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Ke
Review №1

The store is very clean, neat, and organized. I went in there looking to purchase the Emil 360Air fryer, but they were out of stock. I ask a salesman about it who said the store would have more in stock next Thursday. The salesman was friendly and courteous. I shopped around and decided to purchase two queen size pillows, the ones I wanted only had one on the shelf. So I asked a young sales lady that was near the department who checked the inventory stock room, but none were in stock. The salesperson, Abigail asked if I would like to order the pillow, so she assisted in placing the order online and said itwould be at the store in an hour. I came back in a hour and completed the purchase. Abigailwas helpful, friendly, and customer focused who provided excellent customer service.

De
Review №2

The store format has changed since I last visited. It is nice and they have a nice setup. I would have liked to see more variety in bathroom accessories. Overall a nice store. Employees at checkout were very nice.

Ma
Review №3

A must visit store for kitchen, dining, bath & bedroom needs and special touches. Prices are reasonable after the 20% discount when you subscribe at BEYOND+ for $29/year. Ordering online is so convenient with a worry-free return policy. In store look for Munirah, she’ll give you all the help you need with a great smile!

Vi
Review №4

5 stars for the service desk!I was patiently waiting to make a return when a manager offered to help me at one of the registers! There were 3 people in front and I wasnt in a hurry, so I REALLY appreciated the prompt customer service.

LM
Review №5

I came into this location looking for duvet covers. I asked a floor sales associate (Kiki) where they were located, she vaguely pointed in the direction of the back wall. Didnt assist me in no way. As a matter of fact...she walked away. WILL NOT BE COMING INTO THIS LOCATION AGAIN. THE SAD PART IS...THEY WERE NO CUSTOMERS IN THAT ENTIRE SECTION

Ja
Review №6

Very expensive. They give you 20 % discount but pricesare 30% higher than competitor. Home goods have better prices for same brand kitchen items. Otherwise nice people no traffic in store all check out lane was closed. We checked out at online pick up booth. The place is neat and cleaned n nice people but no traffic.

Ja
Review №7

Staff very unfamiliar with store policy and merchandise... Curbside pickup... Sign outside says check in to pick up merchandise by email or app... Checked in thru email and nothing... Went into store and clerk says no you have to do the app... Change your dam sign outside... Never get any of my business again...

Lu
Review №8

They moving store around, they carrying all types of shampoos and conditioner, hair colors, liked a small pharmacy, ➕ all the other unique products that sometimes is hard to find.

Kr
Review №9

Love this place..super otganized and alot of choices.

Ro
Review №10

Some items are incredibly overpriced but others are exactly what I was looking for. Fruit bowl, paper towel dispenser, cheese slicer, ironing board, they have it all and beyond. Ill definitely be back.

Pa
Review №11

Store is very nice and spacious. Everything was easy to find. Checkout was kinda slow but the one cashier was very nice, greeting all customers as we walked up to the counter. Guess I chose a good time to shop.

Ch
Review №12

Beautiful place to buy household items..

Sh
Review №13

The store feels incredibly empty somehow. Or just really unorganized

Mo
Review №14

Love their store. To expensive but whatever

Co
Review №15

Bed Bath & Beyond. Great place to shop for home goods. Good prices. Good selections. Highly Recommend.

Ka
Review №16

Its okay they still high as all get out. Clean and good customer service.

Ju
Review №17

Have very good ideas on decor and everything now

Vi
Review №18

Great shopping experience found some really great deals, great staff and customer service 👍

TH
Review №19

These BBB stores are always well kept. If you need home goods I am sure they have it. Got my stuff and gone . Would return.

Se
Review №20

It’s sad to see how stores like this one are empty of customers.I guess that this is why they’re not up to par with merchandise.Employees were very nice and helpful.

So
Review №21

The lady that was working there, I believe Azra was her name she was making my return so difficult even though I had a receipt the box was as is in sealed condition and never opened.

Ma
Review №22

Not good.I buy suff and after30 to 60 days, it doesnt work and they wont. Replace it..you have to call the office.they suck all of them.target is the best store.

Mi
Review №23

Stephenie was absolutely amazing and so helpful. She was patient and non complacent with my request and findings.She treated me like someone who owns a stake at the store, that was how great she was. So diligent and helpful.Make sure you ask for her when next you stop by the store.

of
Review №24

Bed bath & beyond in the fountains is very clean and organized and the staff very friendly!!!

Ha
Review №25

Lenova smart clock best price in town! sales person was great help

Al
Review №26

Awesome new look great staff! In past hated to go there was not pleasant. Today totally blew my mind!!

Th
Review №27

With over 6 or more employees it took over 15 minutes to finally have someone work the register and check people out??? 2 employees were even on their phones while in plain sight of the line that was forming and no one thought to call someone to work the register. Staff changes or proper training should be put in place to ensure something like this doesnt happen. The experience here was that ridiculous that Im actually leaving a review. (I never write reviews or at least until today. )

Je
Review №28

I was waiting outside. My wife went in and bought some bed sheets and pillow cases. Later we went back to return them for some other brands. I guess some brands have better quality. So be selective. No Hassle return.

Am
Review №29

Order from app and pick up in store. Great coupons always. The lady who works in the store pickup was awesome! Great friendly attitude and funny. Very helpful.

Sp
Review №30

Good price n service

Bo
Review №31

Great place to shop for bathrooms and kitchen fixtures

Gr
Review №32

The cashier, I dont know her name was awesome, pleasant and just plain wonderful. I will return.

Ka
Review №33

I Love bed bath & beyond! They hv Excellent customer service. I was replacing some items that were Pricey, I explained to the mgr my concern that I didnt hv my 20% coupons good for (1) item each. She gv my 20% off my entire purchase. I was soo pleased. Theyre the Bomb!!!

su
Review №34

Curbside pickup was great 👍

St
Review №35

They were in the middle of the store renovation, I could still find what I needed and staff was helpful.

Mi
Review №36

Was looking for a dish drying rack and found what I needed. Staff was friendly and helpful.

jo
Review №37

I went to look for a saucepan pot not too many to choose from. I think there were only three. This why get three star and famous stainless steel brand names are absent. Not like the store in meyerland.

Ju
Review №38

Beautiful, well lit place, with plenty of parking space. Clean eiles, with great precautions for Covid 19 guidelines.Easy to find what your looking for & team members always willing to help, even for price verifications.

Er
Review №39

My favorite place!

Ag
Review №40

Some of the items looked like they were used. I needed a trash can and when I picked up the box it smelled like it had trash in it.

Bo
Review №41

They are expanding to have more items. This place is here to stay. The staff members are outright amazing. Thank you!

No
Review №42

Lots of empty spots, still expensive and i didnt find what i needed. I had to go to Walmart and Home Depot to buy better products and price too.

ca
Review №43

Changed the bath rugs in the master bathroom and they look great with the marble and copper colors. Dont forget to sign up for their coupons for additional savings.

De
Review №44

Wont let you use coupons on sales items. They use too in past. No wonder the store wasnt busy, even on memorial day weekend.Very sad, because I use stock on certain items.

Ca
Review №45

The store was clean and well organized and I found what I was looking for. I took off one star because there were quite a few items I looked at that had no price on them, nor signage re: same. I didnt feel like seeking out a staff person for help, as the only staff I saw in the store were up front at the cash registers and returns desk.

ta
Review №46

They have good stuff but its soooooo over priced!!!! True they do have really nice quality but seriously dude...lower the prices!

To
Review №47

It is such a great store.I was told they are not going.They will remodel !

Hi
Review №48

So messy. Highly priced for nothing. Entrance and exit doors are confusing. I dont like this store but I only go there because its the only one in my neighborhood.

Ma
Review №49

Found everything I was looking for. A bath mate, weighing scale and trash can.

Ja
Review №50

Not happy. Went into stafford store last week found a Hamiton Beach single serve coffee pot, price was right. Only display was on shelf. Asked a sale rep and was told they are out of stock, some would come in in the next few days. They took our information and told us they would e-mail us when they arrived. Recieved the e-mail today. When to store to get item, no one new anything about them, told me none were in stock, didnt know when they would be in. Come back another time.

Ma
Review №51

I went to the store and ordered a wax warmer which got delivered 2 days before the scheduled date (a plus) but then when I opened it and could clearly see it was used. Theres melted wax stuck to the bottom and a drop on the side. I paid full price for a new warmer not a used one.

Ca
Review №52

Good quality selection of kitchen items.Friendly and professional staff.

MA
Review №53

Hi, I found it amazing shopping here. Things are arrange nicely. I loved everything there. The best thing the staff is very good very polite. I ask the staff about the price and she was so kind in answering me she answer me twice politely. Really amazing staff. I was feeling so relax shopping there. Love the shop wud love shopping there .

Bo
Review №54

Very clean nice products

Lu
Review №55

Bed Bath & Beyond got tons of stuff from wall to wall and from floor to ceiling. Impressive. Not! I cant find anything I want to buy. I was looking for chopper with slicer. They had one really bulky. I have no choice but turn to their online store.Speaking of online store, they offer things not found in stores. So, why am I here? I was also looking for a bed cover. I found aisles of bed covers. But they only stock two bags per shelf. The ones that were on sales only has a sign in front of empty shelf. The ones not on sale were BEYOND my budget.Worse part of my shopping experience was missing price tags. Some merchandise has price tags, some dont. I had to search for the shelf that came from and the price sign on the shelf.

Sa
Review №56

I thought y’all went out of business?

To
Review №57

Wide variety of home accessories

re
Review №58

Quality home goods, cutlery, bakeware,home organization needs, affordable, sign up for coupons, that helps 😀

MI
Review №59

Good deals right now!

S
Review №60

Curbside was great

Ch
Review №61

Ordered item online with no ready for pickup notification, after a week. Went to store and shopped for same product

Vi
Review №62

Very helpful staff. Found what I needed

Bo
Review №63

Bed Bath & Beyond home to quality household items. Very nice and neat store with good and courteous representatives.

Ka
Review №64

I bought a $70 makeup mirror 2 months ago that doesnt work. They will not do a return because of covid. I need to return this so it will free up funds on my credit card. I am going to have to do something else like dispute this on my credit card beware no returns

Ca
Review №65

Purchased the best vacuum ever. It was Shark absolutely LOVE it. You never know what you might find.

Co
Review №66

I cant say I recommend a place thats such a mess it appears to be going out of business.Poor clerk training, charged twice for the same item, then had to stand in another line to get a refund.Even management seemed overwhelmed.

Ba
Review №67

A very large selection of products, very friendly and knowledgeable staff

TE
Review №68

I visited the store to look for lower priced beds, to my surprise, the agent I asked said they dont sell beds, and he was kind to search for the address of a nearby store. And, I thanked the agent for the information and walked out. The agent was nice, he took the time to search for the address of nearby store and I gave a four star.

Je
Review №69

This is the only opened store near my home now and hope it wont be closed next year.

Eu
Review №70

Store is very cool. But needs to be kept a little more organized than it is. I can tell the store is not maintained well. Lots of displays were very off. Looked like right after Christmas. And lines are always too long.

Ch
Review №71

Excellent customer service from all the associates here! They helped me order a gift from a registry with zero hassle. The rest of the store is a typical BB&B. Everything was clean, organized, and stocked up. The amount of stuff in these places is mind boggling, so I have no idea how they keep it so neat. Thanks for the help today!

Je
Review №72

Employees not following social distancing. When I told an employee she needed to keep her distance she laughed at me and continued to get within a foot of myself and my mother.

Ru
Review №73

Went in and immediately got asked if I needed help. The young man was super polite but at the moment, I didnt need it. I looked around and found something I loved! And tried to find him again but the only person who was near by was Susan. I work in retail my self and Im just so disappointed in her way of speaking to me. It was rude from the moment she looked at me. I asked for help and she didnt even answer and when she did finally answer she was sarcastic and rude about it. I asked her for help on finding a comforter set and she very rudely said Well, its a duvet, you have to look for it and Im I then asked where I would find the rest of the sheets they had with the bed on display and she said You have to look for them, theres so many!Worst experience Ive had and so unprofessional about it. She simply didnt want to help

Pa
Review №74

It was very messy and cluttered. Could not thorugh the aisles with my handicapped cart.

Ke
Review №75

Its still open, and should remain for the foreseeable future. Staff is attentive and helpful!

Sa
Review №76

Awesomeness

JO
Review №77

I CALLED THIS BED,BATH & BEYOND TO INQUIRE ABOUT A PRODUCT. AN EMPLOYEE SAYS HE WILL GO ON THE FLOOR TO SEE IF THEY HAVE IT AND HE NEEDS TO PUT ME ON HOLD WHILE HE DOES. IM ON HOLD FOR AWHILE AND NOW ANOTHER EMPLOYEE ANSWERS THE PHONE ASKING ME CAN HE HELP ME ALL OVER AGAIN! TOTAL WASTE OF TIME!

Ia
Review №78

Store was clean and the staff were friendly. No issues finding the items I needed and no issues with using my coupon.

Ti
Review №79

Always a good selection at fair prices. Never leave empty handed

El
Review №80

The staff was professional and the store was clean and well organized. Unfortunately, this particular location is one of the smaller Bed, Bath, and Beyond stores and didnt have a wide selection of pillows to choose from. Ill have to visit one of the other stores to find what I am looking for.

Do
Review №81

Could not find what was looking for.

Vi
Review №82

Good deal on dining table covering

Al
Review №83

Overpriced.

M
Review №84

The store was quiet in the morning, the employees were friendly and helped me find what I was looking for. They also honored a couple that expired the day before. Overall a good experience.

Jo
Review №85

Great store for your household needs except for the fact that its hard to find anyone to help when you have questions or need assistance. Tip: sign up for their annual membership for $29 and get 20% off your whole purchase rather than a single item. Works on every purchase you make for the year.

Tr
Review №86

Inventory was depleted in bath.

Da
Review №87

Staff were overwhelmed with a weekday shopping crowd. Shorthanded? I think more shortsighted without a plan. They were too overwhelmed to take stock in what the priorities should be.

Re
Review №88

I went to pick an online order and decided to go shopping. I was so frustrated 4 of the 5 items I had to go look for the price check scanner, no price on the items no price on the shelf. I just ended my shopping.

Fa
Review №89

This was a nice Bed Bath and Beyond with everything we were looking for! The staff at the register were very nice and helpful, too. Will come here again!

Sa
Review №90

Great selection and relatively cheap prices.

He
Review №91

Curbside delivery was easy

Mi
Review №92

Shopping for the flame tip light bulbs. They make your light fixture look like a gas lantern. Great place to shop. Associates were very helpful.

Sa
Review №93

Great spot theyre changing the way they do business and I dont like it ... I like to have a big store with displays and touch and feel the items Im going to buy

Ra
Review №94

In love this store; I went in to get one item and found 3 additional items.

So
Review №95

Love how I can use multiple coupons on the same visit. I have purchased many, many wedding gifts here!Only thing is sometimes its difficult to find staff when I need help.

ke
Review №96

Just replaced a breville kettle 5 min before closing time. I did not know that the return policy has changed recently. cashier was not cooperating (my neighborhood store as far as I know her she is always the same, but was not rude the manager was very helpful and had it replaced. Thanks

Mo
Review №97

Very pricey. nothing found that was a have to have item

Ju
Review №98

Huge inventory and very clean

Ga
Review №99

Good bargains with coupons.

Mu
Review №100

They should go out of business.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:12520 Fountain Lake Cir, Stafford, TX 77477, United States
  • Site:https://stores.bedbathandbeyond.com/Stafford-TX-77477-126?MCID=YT_YEXT
  • Phone:+1 281-240-7001
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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