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Sugar Creek Auto Center LLC
741 Dulles Ave, Stafford, TX 77477, United States
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Sugar Creek Auto Center LLC
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Tr
Review №1

While getting my oil changed in early July by a different auto shop, a variety of vehicle maintenance issues were flagged. Rather than just going back to that same place, I figured while I was out of town later that month, I would leave the car with a friend - Mr. Edwin Lazo over at Sugar Creek Auto - to get their professional opinion.Whenever their multi-point inspection was finished, I received a link via text with a tour of my vehicle and their findings! Using an easy to interpret traffic light color-coded key, I was able to view photos of the car parts that were flagged. Not only did they show me those photos, but it went on to explain the importance and function of the part itself, what is at risk whenever the part is malfunctioning or not performing at its best - all in simple little video snippets that would make a toddler understand!The problem I ran into was now having two different inspections with different maintenance suggestions and not knowing which report to rely upon. Not to keep me confused for long, Edwin was available to help sort out those differences both over the phone and via text (whichever one I was best accessible with at the moment), as well as help echo the prioritization of the suggested repairs.Putting my trust into the hands of Sugar Creek Auto, I decided to have them hold onto my car and make the repairs as suggested. Despite needing a few parts to ship in from out of state to make the repairs, to my surprise, they loaned me a vehicle to use while my car was in the shop - no additional fee! When my vehicle was ready for pickup - again with the surprises - they had it washed and polished, too!Through their clear communication and problem solving processes, as well as their generosity shown for an average customer like myself, to say that Im grateful for them taking care of me in full is an understatement. Looking forward to having yall take care of my familys vehicle needs in the future!Thank you, Sugar Creek Auto!

Tr
Review №2

Hands down best service and quality. I have been looking for a place like Sugar Creek Auto for some time now and they have got a new client for life. Flo and Nick are exceptionally good when it comes to CS and repairs. I brought my truck in with a damaged rear differential and transmission that would hardly drive on my 2017 F150 4x4 V8. The team made it happen and the truck drives like new. Much thanks to you guys over there!

Ky
Review №3

I own a Volkswagen and very picky about who works on my car. I am very satisfied about the service I received. They send photos from the inspection, so you know what they’re talking about. They give you recommendations for repairs on the report. I received my car back in a timely manner. Overall I am very pleased and HIGHLY recommend.

Jo
Review №4

Great place great mechanics. Friendly courteous staff! I would definitely recommend my friends to have their car fixed here.

Th
Review №5

Friendly and reliable service as always. I unequivocally recommend Sugar Creek Automotive!

Re
Review №6

We use Sugar Creek Auto for repairs for the transportation bus at my senior community. After several pleasant conversations with the technicians here, I decided to take my car to them for my inspection and oil change and they did not disappoint! They squeezed me in last minute on a Saturday which means a lot to me since I never know what my work schedule will be. They got me in and out in an hour and also made some recommendations. Unlike other shops, the technician at Sugar Creek Auto showed me exactly why he was making the recommendations and I knew it was something that needed to be done and not just a way for him to increase my bill. He was thoughtful and patient with me and I will definitely be a repeat customer! Thank you!

Ti
Review №7

I have owned cars and trucks for over 40 years, so I have had over 40 years of experience dealing with auto repair shops, both dealer and stand-alone. For the most part, I have found them to be unreliable money-grubbers. I can thankfully say that Sugar Creek Auto is the complete antithesis of such classification.I am in the process of getting the truck in the attached photo back onto the road as a daily driver, so workmanship, responsibility, honesty, and cost are very important to me. I have found Nick Dixon and his crew to be the finest examples of all of these characteristics; I really do not think that their commitment to these characteristics can be matched in the local auto maintenance market.If you are looking for a shop to do work, or even if you are not but are at all curious to know how the great ones approach their work, you owe yourself and your finances a trip to Sugar Creek Auto. With the way that they currently operate I believe that it will not be possible for you to come away disappointed by your experience.

Ka
Review №8

Flo is Such a sweetheart! I met her a year ago when I needed gas & a State Inspection sticker. She was warm & engaging and had Excellent customer service Star power! I remembered how nice she was and went back this year to get my Inspection sticker! I had an appointment, was in & out in No time Flat. No delays or issues! Thanks Sugar Creek Auto! You guys are Awesome!

Ma
Review №9

After finding this location on Google I went for a consultation and they quoted me $2500 to fix my heater. My AC was working fine it would just not get hot. So I dropped the car off and they had it for two weeks. When I picked up the car heater was not hot but it was warm. They told me I needed to run the engine some more and it would get warmer. A week later I turn on my AC and now it’s throwing water at me so I took it back to the shop and they told me they had to clean out the drain. Now my car has no AC or heat. $2500 just wasted. I should have taken it to The dealership. I was trying to support a local small business before a big dealership but it backfired. Please be careful if you decide to use them in the future.

Pa
Review №10

I’ve been a customer of Sugar Creek Auto for the lifetime of my car. The guys there have always taken care of my every need for a reasonable price, and this time was no different. I usually deal with Nick, but this time Edwin took care of everything. He was able to get my car towed to the shop and started up no problem, and even replaced my battery under warranty. He was also kind enough to break in the battery and do my state inspection that was due that week. The whole thing only cost me $200—much less than I had anticipated. Upon picking up my car, he was able to give me good advice on getting the most from my aging vehicle and some tips on the new car I was planning on replacing it with. All in all, it was a great experience and in line with every other experience I have had there over the years. Kudos to Edwin this time around!

Mi
Review №11

Great services at a fair price. Staff are friendly and helpful. They always go above what you would expect. My battery died on a Saturday and they sent a person to trickle charge the battery and then install one. I asked them to review systems that may need repair and they did so without charge. They provide service you can trust.

Br
Review №12

I just called to get a quote on a tune up on a simple vehicle and the lady couldnt give q price she said that they need a lot more information on my vehicle... I gave the year, make, model and engine size... doesnt seem like a mechanic shop that has much experience.. I wouldnt/ didnt come to this shop...

Ko
Review №13

I am based in Austin and was investigating a used car purchase in Houston. Nick and his team performed a pre-purchase inspection. The price was very reasonable, he was extremely thorough with pictures and details. He followed it all up with a phone call, email with information, and a text to the report. Could not ask for any better service!! Would use his services on a regular basis if based in Houston. Highly recommend!!

St
Review №14

Just moved to the area, they were super helpful in helping me through the inspection and other service needed. Very knowledgeable and friendly people. Glad I found them!

Ka
Review №15

Went here to have my tire plugged and a break light switched out, great customer service. However, I asked how much to replace a break light on my truck that I had my own light and I was informed free of charge, but at check out the service person took it upon himself to use the store product and so I was charged $20 for a service that I didnt ask for. I paid and said things happen, but had he asked before hand to make sure things would have worked out perfectly...still I will try them again. Second Chances.

An
Review №16

Excellent mechanical advice by phone

Ky
Review №17

Fantastic place! Clean, friendly, and professional. Highly recommend if you want a comfortable and positive experience.

Ry
Review №18

Excellent experience. Very thorough shop. I recommend Sugar Creek Auto.

Ri
Review №19

When I spoke to Nick on the phone he was Friendly and very good about explaining the details I asked for regarding the service I needed to have performed. When I arrived for my appointment, they were very friendly and got me right in. The Facility was very organized and had a comfortable waiting area. The shop seem to be clean and organized. When the service was completed, The service tech (Julio ) brought my vehicle out and explained to me the details of what was done.

Ja
Review №20

I own a business and we bring all of our service vehicles here as well as my personal vehicle. They have consistently taken great care of us by giving us detailed reports of any issues found with the vehicles and let us know what is absolutely necessary vs. what can wait until the next service. They are never pushy and they do great quality work. I would highly recommend Sugar Creek Auto to anyone looking for an honest repair shop that does the job right.

He
Review №21

Every visit I always get the best service with reasonable prices! Everything is always explained to me in laymans terms so I fully understand whats going on with my vehicle. Love this place! Only auto shop Ive ever been to that allows me to be fully engaged with the services and where every experience has been pleasant! Great and honest, wonderful people!

Na
Review №22

On my last visit, as usual, I received great service from a professional and friendly staff. They always give me details of my current car problems and answer all my questions. At times I have even been shown the actual problem on my car which helps me to understand. Ive been a happy customer for almost 10 years. You will find a very clean, comfortable atmosphere, great mechanics, reasonable prices, and honest owners who are pleasant. All these good things in one place is hard to find these days so I will continue to take my car the Sugar Creek Auto.

Sh
Review №23

Need repairs? A tow? Tires? A battery? We have had a busy month with our automobiles. They are always available with honest reasonable pricing to get you back on the road ASAP.

va
Review №24

Appointment basis during COVID 19. Call and schedule. Came In for inspection. Was in and out in 20 minutes. Quick service.

Al
Review №25

This is the best auto repair shop I have used in a long time. They are very friendly and make you feel like you are important to them. I would recommend them to anyone who wants an honest place!!

Ea
Review №26

I dont trust anyone but Nick and Flo with my vehicles. I always get honest answers and great service!

ib
Review №27

I had a mirror that needed to be replaced. Nick handled it lightning quick. He did the research, told me what price I was looking at, had the part picked up and had it installed on the spot. While I waited Flo and Chad shot the breeze with me and made me feel right at home. Competence, unbelievable efficiency, fair pricing and outstanding service - Without a doubt, five stars all the way!

Me
Review №28

If youre looking for a business with personable, great service then you will find it here! They care about their customers and will give their honest opinions along with the best recommendation that they can in regards to what would be best for your vehicle. I have been getting my car serviced by them for some years now, per my fathers recommendation, and have not been let down or disappointed. I highly recommend them to anyone in the area looking for a great place to take their vehicle.

Au
Review №29

Awesome experience! Saved me so much money compared to the dealership with better service. Highly recommended! I’ll be back if I ever have to.

Ca
Review №30

I arrived today around 3:30p.m. for a state inspection. I did not have an appointment yet, I was taken care of immediately. I appreciate the staff for taking care of me.

Sa
Review №31

My family has been coming to Sugar Creek Auto for well over 10 years. We have always experienced fantastic and professional service from this awesome team here. Theyre honest and very knowledgeable. Were big road trippers so weve cycled through a variety of vehicles throughout the years. We couldnt have experienced the country the way we have without Nick and his team behind us taking care of everything along the way!

pa
Review №32

REAL RATING - PLEASE READ - Not an honorable shop – beware! Other posts must be from the owner!Okay, I have a nice, will kept Pontiac G8. I went here to get my car inspected. The shop manager, Chad, came out to speak with me upon competition of the inspection - - - with a quote for new tires. He handed me the unsolicited quote and explained that I would need my tires replaced soon. The quoted “out the door” price was reasonable (they included a swap out the best used tire for the spare tire) - and I was aware the tires were needing to be replaced, so I made an appointment.On the day of the appointment, I again reminded the service tech to attend to the spare tire.They mounted and balanced the four tires and proceeded to give me the invoice……which was $17.11 more than what was originally quoted. They also failed to swap the tire with the spare. I mentioned these facts to Chad and he took my car in the back to get the spare swapped (he also took my money). They used the worst of the tires for the spare (of course, they sell the used tires to the secondary market). When I called Chad on this he took me to the back and showed me the tire they removed from the spare rim and he showed me the other tires they removed. This act pissed him off………..I left the shop and went home to collect the original written quote (I should have taken it with me to the shop). I also checked the pressure in the tires, which were EXTREMELY over pressure – 50 psi.I returned back to the shop where the OWNER greeted me in the driveway. I explained the tires were over-inflated and that I was over charged. He gave me all sorts of excuses why the bill was $17.11 more than the quote, claimed that I was unreasonable. He was quite aggressive and immature with his tone. He ultimately agreed to refund me the money (claiming that I was “pulling one over on him”) and adjust the pressure in my tires. He gave me the cash, fixed my tire pressure issue, then told me to never return to his business again. I dont like getting one price and then charged another. Nice way to do business????????? BTW, Chad stayed inside during the conversation because, and I quote from the owner, he is to pissed to deal with you.Seriously, how does this place stay in business?Later I noticed that I also had one scared rim from the amateur instillation of the tires. Wish I would have taken a picture of all the rims before the instillation.Typical auto shop BS..................Stay away, you have been warned!!!!!!!!

Ri
Review №33

I have been taking my vehicles to these guys for over 10 years, since they were at their old building. Honest folks doing great work. Fair competitive pricing. Beautiful state of the art building with the best equipment. Comfortable waiting area with tvs and a work station. Snacks and fuel if youd like. Nick and Flo are the best.

Sa
Review №34

These guys are hands down the best in the Sugar Land/Stafford area! We had an issue with a used vehicle that we bought and these guys went to bat for us. They diagnosed and quoted what it would take to fix the vehicle, spoke to the dealership on our behalf, and then got the work completed ASAP. They are friendly, efficient, and very knowledgeable. We wont take our business anywhere else!

Ts
Review №35

In this day and age, its nice to run into an auto repair shop that truly takes care of customers. Weve taken our SUV and a car on several occasions and its always a pleasant experience. They went beyond the an otherwise regular routine of an oil change and looked at our vehicles and suggested ways to take care of them for a long term as oppose to just quick fixes. Would definitely highly recommend this shop!

Ja
Review №36

Sugar Creek Auto rocks! I have taken my car in on several occasions and each time they have accurately diagnosed the problem and corrected it. The staff is pleasant and accommodating. The company is honest and do their best to satisfy their customers. Their pricing is fair. I highly recommend them.

Sy
Review №37

Very friendly and professional

To
Review №38

I absolutely love Sugar Creek Auto. I am so glad they are in our community. There staff is friendly, fair and honest. They treat my family with dignity and respect. If something isnt right, they will suggest a repair(s), however never pressuring me to get the work done. They set the expectation when I walk in the door and I walk out the door with my expectations exceeded. Thank you Sugar Creek Auto.Todd Breton

Br
Review №39

I have been using Sugar Creek Auto for a couple of years now. They have always given me amazing, trust worthy service. They have a cool way of sending pictures of what they see, so we can be better informed of whats needed to be done. I will be a life long customer and will always recommend family and friends

Ma
Review №40

This is the second time I’ve been here and have been treated with great concern about my vehicle both times. Everyone here is very friendly offering you in full detail everything you need to know about your vehicle. Highly recommended! Great Job!

Fe
Review №41

Sugar Creek Auto is the place to go for honest and dependable car repairs. I am a single woman who knows nothing about cars or how much repairs should cost, but I trust them completely. They have never let me down and will even give me a ride to work while my car is being repaired!

Dw
Review №42

Nick and Flo are hands down the BEST in the auto business!There is no where else I take my vehicles to have anything done to them. Great atmosphere and very friendly. Staff is very professional as well. I consider them good friends and honest business owners. Great Job and keep up the good work!!!

Ad
Review №43

This place is awesome very kind and courteous.I have a classic truck. I went to many places around town. All of them said we do not work on my type of truck they do not have a mechanic that knows about this vehicle . Another words nobody knew how to work on a carbonated classic engine, a basic v8 350 stock motor a Chevy C10. These guys did. They not only fixed all the problems it had that i brought it in for but they gave my great solid advice for future ways i can take it to the next level. I found my mechanic. They say in life have a great doctor, have a great lawyer and a great trustworthy mechanic. Now have I have a great mechanic . THANK YOU GUYS FOR DOING A TERRIFIC JOB AND SENDING BACK ON THE ROAD.

Sh
Review №44

Professional service. Clean and friendly. Great price.

Ch
Review №45

Great service here....Ive brought my vehicle to Sugar Creek for years now and have never had any issues whatsoever. No matter what the issue, be it big or small, they have always been able to take care of it, giving sound advice and at a great price. I have dealt with many automotive service centers since moving to Houston, and I have not found one like Sugar Creek, and have made that my home for all my automotive repair and maintenance, and you should too!

St
Review №46

This is an honest place that cares about its customers and does quality work. if you have something that isnt worth fixing theyll tell you that rather than fix it and take your money. I really like the people there.

T
Review №47

A few years ago, we were in need of a new mechanic as our old one was moving away. When we found ourselves dealing with car problems, we asked around and a friend recommended Sugar Creek Auto. We were very impressed with the shop, it’s mechanics, their thorough explanation of the services our car needed and decided to give them a try.....five years later THIS is our mechanic. Our family consists of four licensed drivers, and four cars being driven every day which means we’re going to need a good mechanic. With Sugar Creek Auto, we have zero concerns with the work done on our cars, the honesty the owners have in explaining what repairs our car needs, or the thoroughness of their mechanics. Whether it’s an oil change, a brake job, computer repairs, or somewhere in-between, when we’ve had car troubles, without hesitation we’ve reached out to Nick, Chad or Flo, for help. After five years, we have zero complaints and zero hesitations about considering Sugar Creek Auto our mechanic of choice or referring them to a friend.

Ni
Review №48

Hands down the best mechanics and business owners Ive ever brought my car to. Professional, friendly, and honest. My family has been coming here now for years because we are treated like family here. Thanks Nick, Chad, and everyone else there that make it a pleasant experience!

De
Review №49

Family owned Auto Service for a fair price. They do great work and are honest, reliable and fast. Make an APPT or simply walk in. Full services offered from Oil Changes to Major Engine Repair.

Da
Review №50

I have been a customer at Sugar Creek Auto for years. The owners are super awesome, Flo and Nick are both very nice. The staff is fast and courteous and they always give a heads up if your vehicle needs any extra services without the hard sales pitch. Highly recommended location.

Mo
Review №51

These guys are awesome. As a single woman I hate taking my vehicle to a shop because they always seem to try and take advantage. But kudos to Chad and the staff were excellent. With no BS!

Al
Review №52

I Would not trust my car here. After speaking with the overweight gentleman at the counter and seeing how he is with some clients, I can definitely tell he takes a few of the nice older suburban people around the area for a show and ride as a mechanic. After reading a few of the negative reviews Im happy to have went elsewhere

La
Review №53

I always get the best service at Sugar Creek Auto Repair. I completely trust Nick, Flo and the staff to give me a fair assesment and price to repair my vehicle. Having an older car requires more maintenance so I have been there several times and have been very pleased with the outcome! Last repair took several days and they gave me a loaner car to drive while mine was in the shop...very nice! I highly recommend them for all of your auto needs and any questions you might have - just call them. They are very friendly and outgoing folks!!

Ch
Review №54

Excellent customer service and very good prices. Had a screw in my tire repaired for $12.50 in less than 20 min. I will definitely be back in the future.

Sa
Review №55

Worst place ever, stay as far away from this place as possible... they are very unprofessional. They prejudge you by the car you drive if you drive luxury you get 5 star treatment if you drive a Honda the most the way to you is the total. I left there with my tires basically done and no one told me that... instead they gave the lady before a whole 5 minute summary of her vehicle. I hate to say it but I think it may have been a skin color issue. Never support them! And I heard when you leave a bad review the owner calls you and curses you out... I wish he would call me, I will report him to Mayor and Mobil Corporate. This place needs to be shut down.

Ma
Review №56

I am blessed to have this workshop next to me... honest, kind, professional people. They only fix problems if it exist no fake problems or unnecessary work will be done here. They stand behind their work and do not have any inspection/diagnostic fees etc...The way I was treated by Chad and his staff was amazing...I will go back to them over and over again. I recommend this place for all of your auto needs without any reservations.

Ke
Review №57

I was a few miles over my service interval today and called Sugar Creek Auto for an appointment. Nick was gracious enough to squeeze me in at noon, same day. Chad, John & DJ, always cheerful guys, greeted me at the door when I arrived. Nick grabbed my keys to get the service started and Flo gave me a big hug (shes always glad to see me). Antonio completed the work in less than an hour, I paid a more-than-reasonable price for the service, and I was gone.This is why our whole family now gets vehicle service performed at Sugar Creek Auto: we prefer great, cheerful, professional service rather than the more impersonal atttitudes at the dealerships. And that is why Im not sure how some folks give Sugar Creek Auto less than a five (5) star review. They are the best--great folks and super service!

Do
Review №58

We have loved this auto shop for over a decade. When we moved into our house we discovered them and have never strayed elsewhere- high level of integrity and an honest quote every time.

le
Review №59

The caring folks at Sugar Creek Auto made it safe for me to drive my car again. The whole process was a pleasant and affordable experience. They are the best at car maintenance and customer service, a true blessing.

M
Review №60

I recently had to find a new mechanic after a years-long relationship with my old one. I wasnt super excited about this. I went to Sugar Creek Auto and couldnt have been happier with my experience. Nick and Flo were both very friendly and helpful. Nick was extremely thorough in his explanations of the work my vehicle needed. I felt as if the time it took to get my vehicle completely diagnosed and repaired was exceptional. I also was charged very competitive, reasonable prices for the work I had done (my sons car needed a new ECM). I will absolutely bring my cars back to Sugar Creek Auto without any hesitation and would recommend this shop to anyone needing a good, reliable mechanic!

Ar
Review №61

Great, reliable and friendly staff. Called at 5pm and spoke to chad about a oil change, he advised me to be there by 5:30, when got there, they pulled in my car and I was out by 6pm.

Fe
Review №62

I trust Sugar Creek Auto and wont take my car anywhere else. They are honest and will always give an estimate before starting the repairs.

El
Review №63

Wow! This place seriously enjoys the benefits of being outside of a nice suburban neighborhood. They pull the benefits of OVERCHARGING seniors in comparison to other auto repairs quoted for the same job without expecting them to do their research and just openly hand them their money for whatever problems they come up with. My mother has went here for a long while and I was astonished to find out their pricing differences after I compared them after having suspicions on how high their fixes were. I am upset that they had EVER received any money from her. I wish that money could have went to an animal shelter or something rather than the greedy owner! Be ashamed of yourself! To everyone, please compare quotes before paying to do expensive fixes on your vehicle! They may not turn out to actually be expensive.

Su
Review №64

Wouldnt trust my automobiles to any other place! Great people - fabulous mechanics... Dont try to CONVINCE you to have unnecessary work done.

bu
Review №65

They can fix any electrical problem, am liking place very much.

bi
Review №66

I got flyer says Includes new disc, brake pads or shoes for 49.95 per axle. It sounds too good to be true. I called the store. I was told new disc is not included. For 49.95, they will use very bad part and skip a lot of steps. If they use better parts and new disc, it would be 400 per axle. That is exactly 8 times of their advertised price, which is not acceptable.I have never been there. From their flyer and the phone call, I dont believe this company can be trusted.

Jo
Review №67

Our family have appreciated the quality of workmanship and honesty offered by Sugar Creek Auto for 10 years. Regardless of your vehicle type, age or make you will not find a more consistent service facility that you can trust to tell you the truth about your need for repairs or cost to do so. Free coffee and Wi-Fi as you wait or loaner cars are available when you cant. They will treat you like family so be prepared to like it!

Li
Review №68

What wonderful service and expertise. I have a work van that needed to get back on the road SOON and they worked hard to find the parts (not easy on an old van) and get them installed as soon as possible. The electrical system was a mess, and they got it back in working order. I would highly recommend their service!

Fe
Review №69

Always looking out for their clients and doing the best to help awesome people

CH
Review №70

Just plain and simple. Honesty

Pa
Review №71

They wouldnt return my text messages seeking service I needed to have done to my car.

Ci
Review №72

I feel totally robbed from this mechanic! I paid over $1,000 for a problem that should have cost less than $100.00 to fix. The markup on parts is ridiculous. Worse, they tell you they have to run tests prior to fixing which costs about $200 before even picking up a tool. If you know nothing about cars, DO NOT go to Sugar Creek Auto, they will certainly take advantage of your ignorance.

Do
Review №73

Nick and Flo and their team at Sugar Creek Auto Performance are our go to shop for all our vehicle repair and maintenance issues. They are fast, fair and always give a detailed explanation of the whys and wherefores of the suggested repairs. They did an exceptional job refurbishing our first generation 300c last year, rebuilding and upgrading the transmission, replacing the rack and pinion assembly, various sensor systems, a/c, etc. They were even able to replace an exterior door handle and straighten a sprung hood hinge (I never had to go near the dealer!). It drives like new again. I told them once that I was always amazed at what they could and would do to ensure customer satisfaction. If youve been disappointed with your repair shop, you wont be with SCAP. Give them a try!

An
Review №74

I get regular maintenance and have had some small repairs done at Sugar Creek Auto, and I have always received great service at a great price and customer service that goes the extra mile. I cannot recommend them highly enough.

Jo
Review №75

Went for flat tire repair. Was quick and did good job.

Da
Review №76

In addition to providing trusted service to my vehicles, Sugar Creek Auto is my preferred location to inspect my motorcycles for registration. No muss, no fuss, no BS, they quickly get me on my way while ensuring my motorcycle is operating properly.

Ke
Review №77

Nick always takes care of us and is trustworthy.Customers for 20 years or so. Staff are knowledgeable, reliable and friendly and always do a good job.

mi
Review №78

Last I went there one of the mechanics got offended I called him out on breaking a part, trying to get away with charging an extra hundred dollars for a 20$ fix and then using leverage on some prior troubleshooting to one of our cars when that troubleshooting was completely obvious after I did the fix myself.  So the offended kid decided to literally throw my tire out the front door after being confronted that he was being negligent breaking the valve. Funny how the owner is now claiming that my behavior was vile and I was extremely aggressive when you know very well that your subordinate was out of line when he had his own tantrum throwing my tire out. I believe you are the one with a masked anger problem. Explain how the person covered in tattoos that works for you grabbed my tire and literally threw it out 5 feet outside of door when I disagreed with how they broke a valve. Im sure that is something you are pretending did not happen with your response to this comment. Im appalled and disgusted by how far from the truth the owners response was to me.

Hi
Review №79

Great place and hospitality, been here a few times to get alignment on my vehicles. Nick, explain to me, the procedure, or any issues, he can come across. To help me better understand the situation,

Li
Review №80

I trust Sugar Creek Auto with all my auto needs. Ive been taking my vehicles there for maintenance for two years now. Nick and Flo are great and my husband and I trust them!

La
Review №81

We have used Sugar Creek Auto for 15 years- they are honest, friendly and professional- Nick and Flo will take good care of you- I give Sugar Creek Auto my highest recommendation for all your auto repair needs

je
Review №82

This is absolutely the best place to take your car. Nick & his crew have been taking care of my car forever. If you want it fixed right this is the place to go.

Ja
Review №83

Great service and easy to trust. Been going here for many years and often recommend/ refer them

Ji
Review №84

Went for an AC diagnostics. They told me 35 dollars for the AC check then later called me to let me know they need another 130 dollars to do an electric check for the AC. Other stores told me 98 dollars for the full AC diagnostics. They just need to be straight on their pricing!

Ly
Review №85

As always, the owners, staff and technicians at Sugar Creek Auto Performance are truly professionals. They have the latest in knowledge and technology to service or repair your vehicle whether its domestic or foreign.

Ma
Review №86

Outstanding customer service and the service on my car was completed promptly. Overall great experience and I highly recommend Sugar Creek Auto.

Da
Review №87

Horrible customer service, was trying to get gas very rude and gas was very expensive, repair quote is outrageous... and they don’t allow you to use restroom, (Because it says NOT for Public ) I would never go to that place ever ..

Ro
Review №88

Excellent work, great prices and great staff!

Th
Review №89

Great Service by Honest Folks. I have taken all my vehicles here as well as referred several people as well and will continue to do so.

Ro
Review №90

Very respectful service man and great help

Ja
Review №91

Courteous and upfront along with great service

da
Review №92

Long time customer! Has proven reliable when giving time estimates and does a great job not only on maintenance, but repairs as well.

La
Review №93

State Inspections, vehicle repairs and great people!!

Af
Review №94

They advertised alignment for 49$, but when i took my car to get alignment done, very rude guy at the counter will ask you if you wanna make appointment, i said ok, he says tomorrow afternoon, false advertisement, they dont want to do the work where they are not making much, there was no customer waiting when i went in, and its monday 2pm,i would not recommend this place to anyone, and will never go back there again.

Ju
Review №95

Their hours are remarkably inconvenient, but they know their stuff.

He
Review №96

Very efficient and good service

Vi
Review №97

Great service.

An
Review №98

Fast & efficient!!!

Ti
Review №99

Very unprofessional service

Ji
Review №100

I just came to State Inspection, but the boss is very kind and the price is very reasonable. It only took 25 US dollars and took about half an hour to complete. I recommend everyone to refer to it.

Information
50 Photos
100 Comments
4.3 Rating
  • Address:741 Dulles Ave, Stafford, TX 77477, United States
  • Site:http://sugarcreekauto.com/
  • Phone:+1 281-208-9100
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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