The service is terrible every time. The staff are rude, unfriendly, and impatient. Just because they are older people serving mostly younger people does not give them the right to be rude and abrasive or have attitude with everyone. They always seem very annoyed and they are not helpful. It doesnt matter what the age gap or situation is, customer service comes with certain expectations and this staff are not even close to meeting them.

HCC .and the book stores remind me of the poor service of the way station zombie employees in the movie Beetlejuice.HCC needs to rethink its philosophy about customer service. With few exceptions, the administration and professors forget students and taxpayers pay their salaries and costs.Shameful!

The time and dates that this bookstore really need to be updated and if the new schedule is only temporary due to summer this need to be stated online instead of having people drive to the store for books to find that its closed!!

Gave me the wrong book lied and said it was the updated version now it’s to late to return

Called the bookstore MULTIPLE times and no answer. When i finally spoke with someone I spoke to Candy, regarding a textbook to see if it was in stock, she told me she didn’t have time to take my Order # and check it. She also reminded me that they close at 1 on Fridays and to hurry over there. Worst service ever.

Expensive and much Drama!