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Level Pro Home Services, Inc.
920 Murphy Rd C, Stafford, TX 77477, United States
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Level Pro Home Services, Inc.
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An
Review №1

BEWARE OF THIS COMPANY – SCAMMERSI hired Level Pro Foundation to do foundation work on my home. Approximately 9 months after the work was done I began to notice cracks in my tile and sheet rock again. The company came to readjust the piers, approximately 9 months later there was additional damage. After multiple calls, the company came out to repair part of the damages, leaving a substantial amount of damages unrepaired.During the second repair, It was discovered that the company never pulled permits for the original work. The owner Randy Rose was double fined by the city for not pulling permits. Randy assured me he would come back out to finish the work once he could get everything straightened out with the city. After multiple calls and emails, Randy has now said I will need to pay him additional money to fix the damages caused by his company.I would also like to add, this company told me that they will only take payment in cash. Lee Preuss said they are able to keep their prices down by taking cash so they don’t have to pay taxes. This company is scamming individuals by not pulling permit and doing sub-par work, they are also scamming the government by not paying taxes.

Ro
Review №2

Great work Level Pro Foundation team! Thanks for the affordable cost in repairing our garage. It became clean, more organized and very pleasing for us. Thumbs up for the job well done. I will personally recommend you to my friends.

Ka
Review №3

Thanks for the time and effort in assisting us about our concerns for our Kitchen area. Level Pro Foundation has a very accommodating and professional team. They eagerly explained to me the process of remodeling and the materials to be used. It was nice doing business with them.

Pa
Review №4

Thank you Level Pro Foundation Repair team for your dedicated services. I am glad to see the quick turn around. My wife was amazed and she doubted that it is our house. It is surely the best foundation repair company in Houston.

As
Review №5

These guys are professionals to the core. It took me several consultations before I eventually accepted to try them out. They will give you all the options but they will never try to close the deal on you. They will consider your budget and give you the best designs for your budget

Do
Review №6

My house was affected badly and I decided to contact Level Pro foundation Repair. They gave me best possible ways to solve the issue and worked skillfully. Now my house looks great. Best foundation repair services in Houston. Well done guys!

Ni
Review №7

They just transformed the building of the company where I work. I was the one that suggested them after going through several of their reviews. My CEO was so impressed that I received a letter of recommendation. Thanks to Level Pro. They did a fantastic job. We only needed to renovate instead of relocating.

Om
Review №8

I wanted a detailed analysis and estimation of foundation repair of my house so that I could put it in-front of insurance company. Level Pro not provided me detailed report but also provided detailed foundation footprint drawings. Thank you for amazing services!

An
Review №9

The crew has consistently shown impeccable workmanship on various projects throughout our home. It is a pleasure to have someone with such a positive energy and great attitude in our home during construction. We are always confident that he will get the job done right in a timely manner. His knowledge of the craft is unsurpassed.We look forward to using his services in the future.

Ja
Review №10

Apart from the fact that they rendered great service, what I also like most in them is the fact that I was carried along all through the project. They explained every decision to me and also explained why it is the best decision. They also took the time to seek my own opinion.

Je
Review №11

Looking at the condition of our house my family was afraid that we need to construct it again. I contacted Level Pro out of desperation and came out satisfied from the results. I will always remain grateful to level pro Foundation Company for repairing the foundations with skill as it has saved our time and great amount of money. I will definitely come back to you. Thank you guys.

Ja
Review №12

What struck me about Level Pro Foundation Repair Inc. is how professional they were. Not only did they make me feel that my needs were a priority, but they also started on time and finished on that. If that wasn’t enough, they did an excellent job–much better than I could have imagined.Their staff was top-notch; they were punctual, professional and they cleaned up after their work every day. I had nothing to worry about. They were also quite courteous and friendly.I gave them what I felt was a difficult project, and they tackled it with ease. There are so many things I could commend them for, but it was their professionalism that will keep me a client for life.

Bo
Review №13

Our house had a big crack on the wall. We had trouble searching for an effective repair company to solve the problem. Thank God! My friend told me about Level Pro Foundation Inc. I hurriedly called them and the result was magnificent. You did a great job, Level Pro!

Ro
Review №14

Not a pleasant experience with this company. Several times I was assured that they would make good on a proposed contract but every time they failed to commit and complete. There was not a reason as to why they did not want to complete the work. I would not recommend this company to anyone. They were dishonest in their commitment to make good on their proposal.

Jo
Review №15

I had many concerns about our house and I am thankful for the accommodating visit of the Level Pro Foundation construction team. All things about the project were discussed well. Our house looks nice and comfy now. Thanks Level Pro Foundation!

Tr
Review №16

TRULY A GREAT GUY TO WORK WITH....We had a FULL remodel, the house had been abandoned for 6yrs, Randy and crew came in leveled it, and did a MAJOR transformation..Very reasonably price, and most of ALL Trustworthy through entire process.* highly recommended

Vi
Review №17

My husband had a difficult time in fixing our garage floor. Luckily, a friend of mine told me about Level Pro Foundation Inc. We were grateful and happy with the result. Now, our garage floor is clean and lay with the best foundations! Thanks a lot, Level Pro!

Kr
Review №18

I could not find any better than Level Pro for block and base foundation repair for my wooden house. I got what was promised and now I can live safely with my family in the same house. They got a professional team and I would like to thank Level pro Team for extra ordinary services.

Je
Review №19

I was terribly worried about the the back wall of my house that was sliding down. I tried to find out most trusted company to help me out solve this issue. I found out Level pro the most reliable company and I was right in consulting them. I was relieved from this issue with the help of their extraordinary experienced team. I will be coming back to level pro without any faltering.

St
Review №20

What they did in my house was retrofitting. They changed all the obsolete fittings with contemporary ones. The best part is that my monthly energy bill dropped by about 21 percent. In less than two years I would have recouped the money spent on retrofitting from the 21 percent drop in energy bill.

Ma
Review №21

Thanks Level Pro Foundation Repair team for finishing the project fast and in good quality. You have wonderful construction service assistance, and I appreciate all your effort to make the project successful. I highly recommend Level Pro Foundation Repair Inc.

Ni
Review №22

My house was in real bad condition and me, my wife and kids could not even think of stepping in without renovating the house. I had heard a lot of level pro foundation and had them called immediately. Even though the team had come to renovate the place almost immediately, I was worried because the house was a disaster and the time renovation would take meant spending a lot of cash in hotels. But, I was in for a big surprise! The work finished a lot before I had anticipated and I was soon living with my family at my own old place.

Mo
Review №23

The work made by Level Pro Foundation Inc. in our office was an amazing one. Level Pro made a big difference in the repair process we need. It made my boss proud of the great work.

Th
Review №24

My house was terrible affected by water and the bases were awfully affected. I called them and they provided various ways to fix the issue. They came with equipments and finished the task in short time. My family is very happy from Level pro services. Thank you!

Ch
Review №25

In being new in North Texas, I am searching for a foundation repair company to repair the damage made by the construction site next to my apartment. I tried the services of Level Pro Foundation Inc. and had a worthy pay. The job was amazing

Ja
Review №26

It was terrible when my wife told me that she cannot live in this house anymore because the foundations were terribly affected. I talked to Level Pro team and they provide many solutions. After we agreed, their team came on time and repaired damaged foundations. My wife is extremely happy. Thank you very much. Highly recommended!

Ye
Review №27

The foundations of my house were terribly affected by rain water so I decided to change the house. One day, I heard about Level Pro foundation Repair Company and contacted them. To be honest I was not sure it can happen until I called them. I was overwhelmed by their way of talking about the foundation repair. I was amazed by the results. Give them a try and you will be feeling amazed by the result like I am feeling right now. Thank you Level pro for extra ordinary job.

Ra
Review №28

We regret not being available for Mr.Rocky Ybarra at the time he was ready for our services. At the time we were very busy and had to reschedule for a week later but apparently he did not or could not wait. We hope he had a good repair with the other company that he hired. Sincerely, Randy Rose for Level Pro.

Ma
Review №29

My parents were a bit worried about the sudden appearance of cracks in their bedroom floor. Fortunately, I had Level Pro to take care of the problem and it was worth it. No more cracks were found. The service of the company is the best.

Ma
Review №30

I am thoroughly impressed by their prowess for repairing houses. And I am going to use level pro foundation repair for my work, time and over again.

Ch
Review №31

What I found when I contracted Level Pro to level my pier and beam foundation was that they lacked the ability to properly estimate the work required and they failed to perform their own Quality Assurance and do the work right the first time. They effectively communicated progress and listened to my concerns and negotiated a price reduction so I could fix the errorsWhen I decided to get my foundation leveled in September 2016, I was sure to get multiple quotes. Many of the quotes came it at what I anticipated the cost to be. Level Pro came in lower and I, being a novice contractor, went with the lowest bid (mistake number 1). My other mistake was to not walk through with Lee Preuss, the foreman, to go over my expectations and make sure we were exactly on the same page. Most of our conversations occurred over the phone (due to my busy schedule, I wasnt able to meet in person for the quote) and I was assured by Lee that he had the experience and this job would be no more difficult than any others.I should note that my house is pier and beam. Due to foundation settlement, one whole side of the house would need to be raised and floor joists needed replacement due to water/rot/termite damage. Also, the clearance between the joist and ground was very limited and all my quotes noted that dirt would need to be removed from under the house to make work go smoothly. This job would be no easy task for any contractor but was possible given enough time and money.I assumed too much and thought that Lee would realize this same fact (that dirt needed to be removed) and include it in the quote. It wasnt until after they started the job that Lee informed me his guys would need more time because they hadnt planned on removing all the dirt.Throughout the leveling process, I monitored the work and talked with Lee to help solve any unforeseen problems. Communication with Lee was one plus of Level Pro, as Lee was sure to keep me updated as to the schedule and work completed.However, I can confidently say as someone with residential construction experience and a degree in civil engineering, that the work that Level Pros crew completed was not good quality. I found joist that were replaced that had not been joined to old joists properly, shims were placed under joists that could potentially fail to provide appropriate bearing in the future (they were off center). Lee stated that termite guards would be placed under all new and replaced material, but after inspection, they were some places without guards.Many of these issue may seem minor, but from my experience in the construction industry, if you see a few things wrong or lacking in quality, there are more than likely other things you dont see that arent right either. All-in-all, either Lee, or his crew, did not provide quality construction and didnt check their work.During the final walk through, I pointed out many of these issues and concerns to Lee. He agreed that what I pointed out was a problem which begs me to wonder, was he not thoroughly checking the work of his crew, or was he pandering to me as the customer when he really did not have the experience to realize that these things were a problem. After asking Lee how many jobs he, as a foreman, was managing, he told me that it was close to 10. I dont remember the exact number, but I know it was more than 5 which is too many jobs for one foreman to be looking over at once!!Im hopeful that Lee was just overwhelmed with work and that is why he failed to notice the issues with my job before I had to point them out. But it is possible that he and his crew lack the experience and grit to provide quality work.I accept blame for not being diligent when reviewing bids for the job and walking through with Lee. I do not think however, that anyone should hire a company that doesnt check their work and take pride in providing the best to their customers the first time through. I also think that as a company, Level Pro is overworking their foreman, which forces them to provide lower quality work to more customers.

br
Review №32

First time write the review great service and very specialty. very recommend this company.

To
Review №33

Beware Level Pro.In September 2014 the City of Missouri City held a public hearing regarding Level Pro and Randy Rose. The City found that “Randy Rose, individually, and dba Level Pro Home Services and Level Pro Foundation Repair engaged in repeated and continuing violations of the Missouri City Code; and that 25 violations of code requirement related solely to foundation repairs were established”.Due to this finding, the City revoked the Building Contractor Registration of Randy Rose, individually, and dba Level Pro Home Services and Level Pro Foundation Repair.If you live in Missouri City, be sure to check with the City regarding permits, inspections, etc.

Ma
Review №34

Best price, best job thank you!

M.
Review №35

Nice

Information
100 Photos
35 Comments
4.6 Rating
  • Address:920 Murphy Rd C, Stafford, TX 77477, United States
  • Site:https://levelprohomeservice.com/
  • Phone:+1 281-397-2299
Categories
  • Kitchen remodeler
  • Dry wall contractor
  • Flooring contractor
  • General contractor
  • Kitchen supply store
  • Painter
  • Roofing contractor
  • Siding contractor
  • Window installation service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Offerings
  • Repair services:Yes
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