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Pella Windows & Doors of State College
164 Rolling Ridge Dr, State College, PA 16801, United States
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Pella Windows & Doors of State College
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Ja
Review №1

Jeff was very knowledgeable and walked us through the whole process of designing our doors. Looking forward to working with him as we get a new front door and sliding door. Great experience!

Am
Review №2

I bought windows and doors and couple of years ago and I have been super happy with the quality! The installers were amazing and did outstanding work! The sales team is fantastic in that they are thorough and help you pick whats best for your home and budget! They have also helped me very quickly with some things even after years of installation! Jeff from Pella of State College was able to come out & take care of my window/door questions. Highly recommend!

Wi
Review №3

Jeff from Pella of State College came out to look at our living room window, he was very professional, very detailed & informative. He made several suggestions as to how we could change the window design so our small living room would seem to feel larger. We purchased an Architect Bow window with a custom stained interior. Jeff was not pushy, did not rush us in making our decision & respected our time. We are excited to see the finished project. Highly recommend Pella of State College.Don & Rich installed our new Bay Window last week & WOW, the entire room is so bright & the new window looks fantastic. Don & Rich are great, they made sure the floors were covered, the entire room was covered & after the new bay window was installed, there was not a speck of dirt or dust anywhere. If anyone is looking to replace or add a new window or door, call Jeff at Pella of State College & ask for Don & Rich to install them for you, you will not be disappointed.

Lo
Review №4

We had the privilege of working with Jeff Stainbrook - he was very polite, knowledgeable and had our best interest throughout the entire process. After having several window companies out to our house - I wouldn’t recommend anyone but Pella (and Jeff), I can’t say enough good!

Ma
Review №5

Jeff came to provide a free in-home consultation. He was professional and knowledgeable about front door, exterior doors and windows. He has the client’s situation in mind and he was very honest in his assessment. If I ever have any issues, he will be my first call. Highly recommend him. Above and beyond!

Ma
Review №6

From start to finish, it was a pleasure to work with Jeff, Don, and their team. They were very helpful with assisting us in identifying our need and intended outcome, and guided us through the process of what would be the best fit. I never felt undersold or over-promised through out the entire process. They were great about answering our (many) questions, and really made the effort to make the over all experience incredible. We are now preparing and planning to schedule another project with Jeff and his team. We recognize they provide quality, care, and value in all they do. Thank you!

AA
Review №7

I just purchased new windows from Jeff Stainbrook of Pella Windows. Jeff presented me with many options for new windows and talked me through the whole process. All information was laid out in black in white with no detail left out. Warranty is top notch and when he left I felt like all questions were answered and felt very comfortable with my decision of going with Pella for my new windows. Thanks Jeff.

A
Review №8

Top shelf service and products. Pella representative Jeff Stainbrook was wonderful, no pushy hard sell tactics, very pleasant, very informative and all questions answered.Completely pleased with the windows installed, and the patio door installation we are getting done I have no doubt will be excellent. I highly recommend Pella, without reservation.

Ca
Review №9

Jeff Stainbrook was a blessing - highly recommend this window company!

Je
Review №10

Pella Sales Rep. Jeff Stainbrook, was informative and we learned more than we could have imagined about exterior doors, installation, and security. There was no pressure to purchase but rather a conversation about aesthetics, our needs and interests. We highly recommend Jeff to those interested in an honest summary of what may work best for your home.

Ka
Review №11

We are installing new windows in the front rooms of our home. Jeff Stainbrook from Pella Windows visited us for an estimate which I expected to take about a half hour for him to measure and get details. As it turned out, Jeff spent about 90 minutes with us explaining the options and the process. He was patient, informative, knowledgeable, and interesting. I would recommend Pella in State College to anyone considering window replacement.

Ri
Review №12

Jeff stopped by today and gave us some great information to work with. His prices were fair and spent the time to explain everything about the process.

Ke
Review №13

Jeff was a fantastic consultant that took the time to explain the benefits of a single window replacement vs. replacing all of the windows in the house. I really appreciated the time he took to help me end up making the best cost effective decision I could for a single window that needed a glass repair.

Ch
Review №14

Pella is the best for high quality windows with a lifetime warranty. They are completely professional and have excellent follow through. Having worked with two other replacement windows companies trying to lower the cost, in the end we come back to Pella for quality and how they respect one’s time and business. I highly recommend them.

Ju
Review №15

We have selected Pella (State College, PA) for four different projects on our house over the last 10+ years. On our latest project (replacing a bank of windows with a patio door), Jeff Stainbrook has been fabulous to work with. He listened to what we wanted, offered suggestions that improved upon our vision of the project, and has always been cheerful and enjoyable to be around.

Ad
Review №16

Their windows are roughly 4 times the cost of other companies. Apparently there are a lot of wealthy gullible people in state college.I also wanted to clarify that the professionalism displayed by the salesman was top notch and I felt he was extremely knowledgeable about windows. I have no doubt that the installers would do an exemplary job. This One star review only reflects the value. If you pay roughly 4 times the cost for a window with the same U factor it’s highly unlikely you are going to recoup your investment. I received two other bids from companies with windows with similar or even lower U factors for 1/4 of the cost. One company quoted a window their most expensive for $905 a window for a 0.17 U factor triple pane, foam filled krypton gas filled window (their most expensive) which was still 2/3 the price of Pella quote for a double hung argon gas with a U factor of 0.29. Also the competitors window I quoted has a lifetime warranty from a national company.So in summary if cost is no factor at all and you are looking for the best window at any price then I would go with Pella.But if dollar per energy savings means anything at all to you don’t waste your time with Pella.Also I will add that the sales rep upon seeing my previous one star review called me and asked me to change my review star rating. This alone would make me suspect of any other google reviews as it’s likely that other critical reviewers were pressured to alter or remove their reviews

T
Review №17

Jeff was professional and very thorough. He explained all options clearly and took his time to make sure we understood all options.

St
Review №18

Had an estimate with Jeff S. He was amazing and wonderful not pushy at all. Very knowledgeable I would recommend anyone in the area that needs Doors to give them a call and schedule your appointment.Even my 4 dogs enjoyed his company and professionalism.

Je
Review №19

Darlene was very helpful with my door questions, I needed help with my Pella door. Very helpful!

Di
Review №20

Aug. 8, 2021--Jesse delivered our window & door, he was nice and willing to carry the heavy items wherever I wanted. . .very pleasant guy. Aug. 10th, Don, & his team Rich & Russ came early & went right to work non stop. They work together really well, and are all perfectionists. Don over sees that everything is to his expectations as the owner of the Co. plus he too works hard. His knowledge of how things should be done and look is above and beyond . However, both Rich & Russ work hard, and do a great job. We love the kitchen window that Jeff helped me decide on that would be a nice change for us, and it brightened up our kitchen area. The new back door is perfect, and the workmanship couldnt be better in how everything looks and works.I would recommend Don to anyone to have work done at their homes along with his team.The delivery of the two items took awhile but Rachel the Office Mgr. was very good with me keeping me informed as to how close we were getting to having the items here and done on our home. No matter when I called she was very supportive.We are happy we went to Pella in State College, we can tell they cared about us, and making sure we are happy w/the outcome of of the window & door. Plus, you can call them anytime w/questions or concerns. (It took longer for delivery because of the back up with thetrucking industry). It was worth the wait :)This was March 3, 2021--I was very impressed with Jeffs presentation. I never thought at this stage of our life we would spend that much money for a back door and one kitchen window. However, Jeff taught me a lot about the difference between re-placement windows, and in this time of our lives, we know well be getting good quality. Jeff did not pressure sale, he didnt rush the apt., and he never said a bad word about another company. Jeff said they should be ready to be scheduled sometime in May. We like that he has been honest, and will be available anytime I have a question or an issue. He also was very helpful helping us to pick the right items for our home. We look forward to meeting Don who will be doing the work.Bill & diana

Mi
Review №21

Submitted a request for an estimate appointment using their website and never heard from them.

su
Review №22

I worked with Jeff Stainbrook twice now and he is very friendly, professional and great to work with. I recommend Jeff and the entire Pella team out of State College PA. Fantastic Group !!!We are now replacing all of our windows and patio door and can’t wait for the install to see the new look.

Jo
Review №23

I was quite impressed with Jeff Stainbrook. I consulted with him about my current Pella door. He is extremely well informed and caring. He explained and showed me how the door works. He answered all my questions, and evaluated the current state of my Pella door (and cleaned the working parts!). He told me what to look for and do in order to maintain the door going forward, the signs to look for that might mean the rollers need to be replaced, and so on. I feel much better about my door, and I am totally impressed with this consultation.- Jack

Ho
Review №24

We recently had a sliding glass door replaced. Jeff Stainbrook was very prompt at getting back to us (a rarity these days!) and helpful with choosing the correct door for us. Don Miller helped install it. Installers were polite and very considerate of keeping the space around where they were working clean. They cleaned up after done and made sure everything looked great! There was a small mix up with the type of door handle we wanted vs what was delivered on the door, but Jeff responded quickly and scheduled to come change it out within a few day.

Yv
Review №25

Made an appointment with Jeff from Pella Windows State College to come and look at windows at our home. Scheduled on Saturday and He was here the following Monday, Was efficient, knowledgeable and courteous! Would strongly recommend Pella windows and installation!!

Q
Review №26

Jeff, the manager of Pella Window & Doors of State College store, and his crews, Dan, et al delivered a large-size window to our home last week and installed it right after the delivery. They did a very careful job of installing the window (lots of work) because it is a large-size, heavy window. Trims were also installed nicely and matched with existing trims in style. After finishing installation, they also painted trims to ensure that the color of the new trim is the same as that of trims of other windows. They did the job very professionally. We are extremely happy with their service and work. Highly recommend Jeff, Dan, and Pella Windows & Doors to you if you need to install windows.

Sh
Review №27

Jeff came to our home to give us an estimate on three new doors. He was extremely professional, knowledgeable, and helpful.

Fr
Review №28

Several years ago we had Pella of State College replace all of the main windows, a patio door, and a porch door in our 35 year old house. The installation was outstanding, as was the follow up on some minor issues. After several years of use the windows and door still look and work like new. These also resulted in a noticeable reduction in our heating bill. We are very happy that we went with Pella!

br
Review №29

Jeff & Don were great in helping me design my new door & windows. Don has installed for us in the past & we are very excited to have Pella finish our last phase of windows for our home. Excellent quality, professionalism & the best value for your home.

Mi
Review №30

Jeff was honest and informative. He took the time to educate us on their windows and didnt beat around the bush with sales tactics. While we didnt go with Pella as they were out of our price range, I can tell that had we done so, they would have been fantastic to work with.

go
Review №31

Jeff was very professional and courteous in presenting and providing options for our window replacement project. The Pella windows are top quality with multiple options. Jeff was willing to present multiple options and listen to our preferences in styles and finishes.We chose Pella based on Jeffs recommendations of Pella products and choices available. Replacing the windows and front door in our home with Pella windows and door is a financial investment for the future.

Ke
Review №32

I have been working with Darlene, Jeff & Rachel on our virtual home expo and they have been great. They respond immediately and are very professional.

Le
Review №33

Jeff Stainbrook of Pella in State College, PA recently installed two doors for us. Their concern and attention was perfect. The doors look great and were exactly what we wanted. Donn Miller and his crew did a great job and were very courteous and considerate. It was a good experience for us

Di
Review №34

Glenn and Rachel both gave excellent service in the selection of windows for a new house. Knowledgeable and responsive to our needs.

Li
Review №35

We asked for a window replacement estimate on our cabin. The salesman, Jeff was professional, knowledgeable & did NOT trash any other products. This is important to us. We like the Pella product & warrantees they provide.

Pe
Review №36

Thank you Jeff Stainbrook for my nice Pella windows! Thank you to Don Miller & Crew for doing such a good job installing them! They were all here when they said & cleaned up after everyday. Everyone was so nice to my fur babies & I really appreciate that... I can tell the difference in every room-its warmer! I would refer ALL to anyone!

Bo
Review №37

Dependable and respectful of me and my property. Definitely went beyond their duties re: installing the windows.Great appreciation! Thank you

Ma
Review №38

Very impressive branch of Pella! Had a broken window and Jeff helped me out, took his time, and offered all the advice I needed. Very friendly and professional. Will return and highly recommend.

Pa
Review №39

I cant express adequately how happy I am with the assistance I got from Jeff Stainbrook in servicing my Pella window with the shade that stopped working. He came out to my home and checked out the problem and returned the next day and fixed it so it functions like new. He was very careful with masking and gave good advice and product information regarding some other windows I anticipate replacing. The local Pella folks, Jeff Stainbrook and Dan Miller really know their business and do excellent service. Nice people.I also want to say that the front door that they replaced for me is wonderful and was done very quickly and neatly. Dark green on the outside and matching my wood trim on the interior and they removed and reinstalled the storm door (also a Pella) while performing the new door install. Everything functions smoothly. The door seals excellently.Work done by the local Pella representatives (Jeff Stainbrook and Dan Miller) is high quality and I would and will hire them again for future projects.

Ri
Review №40

Sales Rep: Jeff Stainbrook*This is NOT a product review, I did not buy windows from Pella; this is a review on the performance of the Sales Rep and why I did not buy Pella.EDIT: I changed my 5 star review to a 2 star review after sitting on it, I was told during the visit that Pella only offers the 350 series, despite other series being advertised on their website and Lowes showcasing numerous series in store recently.From what I was told, the reason other series werent offered was because, they are made straight from the shop and shipped out, theyre so in demand that they stopped making the other series and they only make the 350 series. (Despite me mentioning the advertisements on the website.) I dont work for Pella, so I couldnt possibly know if that was true or not, now that I know it most likely isnt, Im changing my review score. You can see that I didnt pull this out of thin air by reading my full review, which I have stated this problem. Im just going into more detail now.I was then offered contractor windows for only $3,000 less in total.3 stars removed, because this is poor business practice and series 150 or 250 would have sufficed for just an upgrade from 1934 windows that werent problematic. Regardless it still would havd brought in a decent profit for Pella.Jeff Stainbrook was thorough with answering questions and explaining what would be done, hes friendly and he showed up on time, even if he doesnt show up on time be mindful that he takes the time with you, no rush at all.What was offered is their top teired windows 350 series (which are one of the best on the market based on his consumer report graph) and contractor windows, in my opinion, all of the other series should be offered if the Pella website is going to showcase them, but that isnt reflected in my rating, because there may be circumstances that I may not know about. (I changed my rating to reflect this.)I did not go foward with Pella, because triple pane, foam insulated windows are a bit excessive for my needs, budget, location of the house (you dont want to over spend if you happen to sell your house later, because you may be at a huge loss.)Again this review is not a review on the product itself, but the performance of the sales rep and why I didnt buy from Pella.- Ridge.

Ma
Review №41

Absolutely SATISFIED. 100%!!! Our new Pella windows are everything we have wanted. They have given OUR HOME a better look, a better feel, and I have been noticing myself looking outside a lot more just to admire them! I never thought I would ever be this excited about getting new windows but, it was worth EVERYTHING. I HIGHLY recommend Pella. JOB WELL DONE!!

De
Review №42

Great quality and professional people. Knowing that I am able to get the style and look I want, makes me (AND THE WIFE!!) very, very happy. We love the new look this gives our home. Architect series is the way to go. absolutely beautiful!

Ry
Review №43

Amazing company! Jeff was very knowledgable and extremely helpful in helping us choose the right products. He really took the time to explain the process and he knows his stuff! He was not pushy at all and helped us every step of the way.The windows and doors are exceptional quality. Our installers, Don and Rich were the best part of the whole process. We heard how great they were from previous customers. Their work was outstanding from beginning to end and made us feel so at ease that we were getting the absolute best of the best. They were respectful, clean, super friendly and are the best at what they do! They went above and beyond. I could not thank them enough.If you are thinking about whether or not to choose Pella, DO IT, you will be glad you did. Many times when you choose a company to do work, there is something that goes wrong or a level of anxiety that everything will go well. Not once from the beginning of this process did I have a worry. Top notch company!!! Five Star People!!!

Ke
Review №44

Jeff was absolutely a sales professional. Answered all of my questions and showed me options to save money. Very nice meeting today with Jeff and plan to go forward with him for the order.

Ca
Review №45

Excellent service, knowledgeable and professional! Great customer service - Jeff is the perfect model representative for your company. We are extremely satisfied with his service. Give him a pay raise!

Be
Review №46

Price to install has been quoted as $60 one time and $244 another. Suspect that they wanted to include other unnessory upgrades

Br
Review №47

I wasnt going to give a review until the follow up call I received. We had a salesman and manager come to the house. They measured showed us colors and 2 sliding patio doors from a brochure. This is a replacement door same size as our current door. We were quoted $8500 for the top of the line and $7000 for the lessor quality door. We were told this door is the best door made, no other manufacturer makes a door this good. They never told one feature it has that makes it better than the competitor. During the follow up call I told the salesperson that we decided to go a different direction because of the price and was not given any better features of the Pella door during their visit. He got rude and said well you didnt give us enough time. WHAT!!! your were in our house for 45 minutes and now your going to blame the customer for you terrible salesmanship??? If your going to try and sell a $8500 door please be good at your job and dont blame the customer for you lack of knowledge or effort which ever it might be.

Ji
Review №48

My appointment was quick and informative and the install couldn’t have been smoother. My new windows look great and the installer went over all of them in detail to make sure I was 100% happy and he cleaned everything up perfectly after so you couldn’t tell I just had a construction project. Highly recommend Pella!

El
Review №49

Jeff was knowledgeable, friendly and professional. He made an appointment for a free quote at a time that worked for my schedule. He gave honest and customized feedback and recommendations for what we needed in our home. He was organized and business-oriented but also personable and easy to chat with. I would definitely recommend Jeff and Pella to anyone!!!

Ti
Review №50

Jeff came to our home today and educated us on a wood sliding door and a three panel lifestyle In swing French door with blinds. He was very knowledgeable and we are so satisfied that we purchased. I cant wait for our new doors.

Ma
Review №51

Jeff was very prompt in addressing my issue with my sliding screen door. It is 25 years old and still working well, but for a dog mishap. He also did a small repair to the sliding glass door. Very helpful and pleasant. I would recommend Jeff and Pella windows.

El
Review №52

We had our new Pella Architect Series windows installed and with the cold temperatures, we sure have noticed a BIG difference in the warmth inside our home. We love the fact that these new windows fold in for cleaning and the company pre-painted the interiors of the windows at the factory to match our existing trim throughout our house. The curb appeal from the exterior of the property also makes our home look lovely as well. The installers were efficient, tidy and cleaned up. The salesman promised us wed be happy with our windows and we are thrilled with the outcome. Thank you Pella on a job VERY well done!

Ta
Review №53

Love my new doors ! Gave my home the finishing touch..

Lo
Review №54

Sales rep was courteous and knowledgeable. Installation team, led by Don, is fantastic. Windows installed expertly without fuss. New windows look great. Love the roll-up screens.

Sh
Review №55

My wife and I were extremely happy with the installation of our new Pella doors. Jeff, the sales representative, was extremely helpful and patient with our decision making process. He brought literature and samples of materials to our house. The installation team was friendly, efficient, thoughtful, professional, and hardworking. We were thrilled with the end result. Our house received a significant face lift. Each time we go through the front or garage door is a moment of truth, and each time we see and use the new doors is a great feeling. I highly recommend Pella products and service to improve the quality of your home. Even as Im writing this review I am enjoying the light coming in through the glass of our new front door. :-)

La
Review №56

Great experience from beginning to end. Great install team.

Da
Review №57

Great process from start to finish. The sales rep explained the process in detail - so we had no surprises. The installation crew was AWESOME. I really think our living space was cleaner after they left than when they arrived. The quality of the Pella Window is fantastic. Our electric bill definitely reduced once the windows were installed (1964 home with electric base board heat).Would highly recommend Pella to anybody looking for new windows. Quality Product - Great Service - Good Price.

Me
Review №58

When I first met with Jeff, I was considering several different options, and he provided all the information I needed. But I wanted to take some time to decide. He didn’t pressure me to decide quickly, and I ended with a configuration that differed from all the initial ideas. I had been told by other companies that installation would be tricky and require changing the entryway. But Don did a fabulous job with the installation, and the new front door with storm door looks amazing.

Vi
Review №59

I have always been impressed with the quality of the products but possibly more important is the skill of their installers -- so happy to hear that the installer who did significant work previously in my house will be back for this current installation

Ch
Review №60

My experience is not complete yet. However getting an appointment and meeting with the salesperson was a good experience. He made excellent suggestions for my consideration. Delivery is imminent with installation to follow shortly. I look forward to a completed product.

Sc
Review №61

Jeff at Pella made the selection process easy and we enjoyed his presentation at the house! Very excited about rebuilding our window sills and looking forward to the new front door. Especially cant wait for roll-down window screens!

An
Review №62

Couldnt be happier with the product and service I received. Sales / measuring visit was low-key, they didnt try to sell me a more expensive product, and they didnt talk down to me. Installation day was as painless as possible; everyone showed up on time, worked efficiently and politely, and when they saw that my sliding door wasnt working right, they insisted on fixing it on the spot at no charge. Highly recommended in every possible way.

Mo
Review №63

I absolutely love my new Pella doors. Not only are they aesthetically pleasing in the room, they have kept us warmer in the cold winter days/nights. The entire experience from the in-home consultation through installation has been pleasant! I would definitely recommend this team to anyone in the market.

Ap
Review №64

We had a wonderful experience with Pella from the customer service and information provided to the installation and completion. A top notch team!

Nu
Review №65

Jeff came out to give a no pressure estimate. Very informative and professional. I can’t speak for the windows, but the service was great.

Ra
Review №66

Nice and easy appointment. No high pressure sales like some of the other companies. Install was great and I really like my new patio door.Thanks Jeff & Pella

A
Review №67

We have several Pella doors and a window in our home prior to this latest purshase. The quality, the process of ordering, and the timely delivery of the product and installation is undeniably the best. It is a wonderful product and we are very pleased with everything.

Bi
Review №68

Theyre great to work with -- very professional and very friendly. Highly recommended!

Do
Review №69

Recently had Pella out to quote new windows and patio door. Jeff Stainbrook was extremely knowledgeable about windows and the installation process. Jeff was also very helpful with any questions we had. I am very satisified with the in home demonstration and look forward to having our new Pella windows installed.Update 4/11/19Windows and sliding door have been installed. We are very happy with the installation process and I cant say enough about the high quality work that Don Miller and his team do. I would certainly go with Pella for any future projects.

Am
Review №70

Quality windows and doors with excellent, reliable service from consultation through installation.

Do
Review №71

I am writing as an architect who has been in practice for over 42 years.Pella has consistently provided expert service from sales through installation. They provide all support needed to select the best product for any particular application. As a company, they are continually improving upon their products and introducing innovative features. They provide high quality products at reasonable prices. Installlation work is performed by experienced craftsmen who give careful attention to detail and show respect for every work site.It has been a pleasure working with Glen Davis, of sales, here in State College. Glen is knowledgeable, responsive, and pursues to completion every aspect of the procurement and installation process.I have, and will continue to use Pella windows and doors for my own personal projects. I highly reccommend them.Paul Shaffer, AIA

Ch
Review №72

So far so good! Just ordered our new patio door. Jeff was so helpful in explaining the entire process. Looking forward to installation. To be continued!

Ca
Review №73

Pella State College - Representative, Jeff Stainbrook, and installers Don Miller and Richard Laird, were great! I am extremely happy with my new doors and look forward to using them for many years. I would recommend Pella of State College to anyone that is looking to replace their windows or doors. Make sure you ask for Jeff Stainbrook for your home improvement project. C.Kennedy, State College, PA

Ka
Review №74

Very professional. Jeff took the time to investigate the problem with my windows. He explained the issues and has proposed a remedy. Worth checking Pella windows out for a professional assessment.

De
Review №75

Jeff, Don, Rich and Fran make quite a team. Top notch service from start to finish. Thank you for helping us make our home more beautiful!

Ro
Review №76

We met with Jeff Stainbrook at Pella Windows State College, once in our home and once in their office. The man is very professional and explains in detail their products and how they will install them. Cant get better than that.

Ja
Review №77

This is our 2nd job we are considering Pella for because we were very satisfied with the patio door they installed a couple years ago. This review is for the free in home estimate appointment we had. Jeff was the guy they sent, and what can I say? He was friendly, knowledgable and extremely helpful. He wasnt pushy at all and seemed to have a good sense for helping us think through what we were looking for and ensuring that we were choosing the right options for our home. He even fixed a minor problem we were having with our patio screen door, saving us time and hassle of figuring it out ourselves.UPDATE: We got the 2 windows and 2 doors installed a couple months ago and were very satisfied with the work and the product. Absolutely would consider Pella again for the next project.

Da
Review №78

Great and informative meeting to review options with Jeff from Pella!

Br
Review №79

Great service. Great product. Hard to argue with any company that delivers on every one of their promises. Never thought windows and doors would be that big of a deal. I was sooooo wrong.

Aa
Review №80

Review Part 1: Selection and DesignWe started by visiting the Pella showroom where Rachel was very friendly and knowledgeable about all product lines. She walked us through various models and features, answered questions, and helped us prepare for our appointment with Jeff Stainbrook later that day. Rachel was so nice and informative. She took her time and there was no hard sell.Jeff was running late and called in advance to let us know. Once he arrived, we got down to the business of discussing what we wanted, measuring windows and doors, and designing some changes to the existing window plan. We are replacing all windows, our front door, and sliding door in the Master bedroom. Jeff Stainbrook was awesome. He was calm, friendly, and detailed. Jeff took all the time we needed to work out all details (3 hours) even though we started at 5pm on Friday evening, and there was no hard sell. Jeff had some excellent ideas for a couple of design changes. He worked them up on his laptop and we loved the ideas! This meeting included lots of samples of both color options and actual frames and in-window blind mechanisms (were getting these on 3 windows). Once the walk through and design discussions were completed, Jeff worked out the complete contract, reviewed it with us, and we signed on the dotted line.Not only do we know were going to get top of the line, high quality windows and doors, but having now worked with Rachel and Jeff, we are also certain we are working with high quality people! Thanks to Rachel and Jeff for getting our project off the ground. We are very pleased with the process so far.I will add Part 2 (installation) when the job is done later this summer.Part 2: I installationI had to wait on this until things were completed. Installation was absolutely the most professional work we have ever had done. Installers Don and Rich were on time every day. Installation was scheduled for 6 days and it took exactly 6 days. There was no time wasted. The insallers were very experienced and could handle any situation encountered when tearing out the old windows and putting in the new ones. They were friendly and task focused. Don has a great sense of humor. We were very comfortable having them in and out if the house for several days for this big job. Everything looks great and everything was cleaned up after the job.Most importantly, on the final walk through Jeff noticed some damage to the newly installed sliding glass door that must have occurred in transit (not during installation). While somewhat minor, it was more than cosmetic. Jeff consulted with Pella and they agreed to replace it. So we had to wait a few weeks for a new door but Don and Rich completed installation today, and took care of 2 minor issues we noticed.I think this says it all about Pella. They are truly professional and want the customer to be completely satisfied. We are completely satisfied. The quality product and the quality people are the best in the business. You get what you pay for and Pella is worth every penny! We cant say enough good things about this company.Thank you Jeff, Don, and Rich. Thank you Pella!

Da
Review №81

The salesman was knowledgeable and professional.

Ke
Review №82

We were pleased with the service and knowledge from Jeff, the Pella representative. He was able to provide us with information about the products available.

Da
Review №83

Jeff Stainbrook, the sales representative, installed our replacement window for our double hung window. The installation of our window went very smoothly and Jeff completed it in short order!

Bi
Review №84

From start to finish Pella did an outstanding job. I highly recommend them

Ma
Review №85

Outstanding sales/ demonstration experience..Jeff Stainbrook and Michael Weisberg were prompt, professional and informative...by far the best experience I have ever had with house construction and window needs. My highest recommendation...

Ri
Review №86

Beautiful! Lots of open areas and paths to explore not to mention a huge lake to enjoy.

Fr
Review №87

Jeff was very knowledgeable about the Pella products.

Ki
Review №88

Great sales presentation. Cannot wait for my windows to be installed later this summer.

De
Review №89

Very professional, no presure conversation about product and installation procedure

Pe
Review №90

Excellent company to deal with!

Da
Review №91

Couldnt be happier with our experience!

Information
34 Photos
91 Comments
4.9 Rating
  • Address:164 Rolling Ridge Dr, State College, PA 16801, United States
  • Site:https://pellabranch.com/pittsburgh/showrooms/pella-window-and-door-showroom-of-state-college/?utm_medium=organic&utm_source=gmb&utm_campaign=State%20College
  • Phone:+1 814-238-1902
Categories
  • Door supplier
  • Door shop
  • Window installation service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–1PM
  • Thursday:10AM–2PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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