Fast and friendly service. Preferred does an excellent job of making sure they provide top quality work in a fast and efficient manner. I spoke with many other local shops and none could compare to the speed and customer service of Preferred Collision Center. My car was finished before the date the next best shop told me that they could have started work. Russ was always available and answered any questions promptly, and there was never a time that I couldnt make contact with someone in the office. If you want quality work done by amicable people, and you need it done fast; then this is your place to go!
Bubba Fields at Preferred Collision took care of me and my car from start to finish. He kept me informed while trying to get quality parts at a fair price. The shop did a superb job on the auto body work. My car looks brand new! This is a professional, courteous, and top notch operation. Ill never go anywhere else!
Thank you Bubba and Preferred Collision Center for repairing my GA Southern son’s truck in a professional and timely manner. I greatly appreciate your service and communication as I am 4-hours away. Thank you for going above and beyond to get the screw removed from his tire and repaired so when he picked up the truck it was completely ready to go so he could get back to his school work.
Excellent service from a very friendly and knowledgeable staff. They even saved me a few bucks by being able to reuse some parts. That was a very welcomed surprise. Despite a very full schedule they were able to work me in with a very reasonable turnaround time. Paint and body is not necessarily a business that you want to have to visit, but it is great to know that Preferred Collision Center is there when you need them! Thank you!
I cant say enough good and wonderful things about all of the people at PCC. They was Fast, Friendly, Super Helpful and Knowledgeable every step of the way through getting my vehicle back to new condition. I just cant stop smiling. I definitely would recommend them and will use them again.
The team at Preferred Collision was great! They kept me informed of the progress and had my truck back to me in a timely manner and under their original estimate! And my truck looks great!!!
I got into a fender binder in my brand new 2021 Nissan. I went to Preferred Collision to get an estimate. They were so welcoming and understanding that I decided to go with them. I was expecting my car to be ready a week after I dropped it off, it however it was ready much sooner (4 days sooner to be exact). Bubba and Tammy are who I dealt with and they were both incredible. I highly recommend Preferred Collision Center for any of your car repairs and maintenance. Thank you guys so much for fixing my baby.
Bubba Fields was very knowledgeable and professional. He told me they were a week out I dropped my car off on Monday and was picking it up on Wednesday. The price he quoted was dead on and very reasonable. They will have all my business in the future.
Got T-boned in my navigator and was referred to them from day one they were very professional and helpful. Walked me through the entire process answered all my questions. Left me with zero doubts that my vehicle was in good hands. Got my vehicle back on schedule and looks absolutely perfect would recommend this collision center hands down over any other.
Excellent service. Hit a deer and they repaired my truck just like new. Ill definitely go back to them in the future for auto body repairs.
Preferred had a great group of people! They are very professional on the phone and in person. They worked great with me and kept me informed through the whole process after my vehicle was in a wreck. This business has earned my reference and future business .
This place truly goes above and beyond to satisfy all of your car needs! I will definitely go there in the future! They also have top notch communication and are very professional. The work they do is outstanding!!!!!
The service I received was some of the best I’ve ever had! All the staff were very kind and easy to work with. If you are looking for a professional staff with a great work ethic…as well want your vehicle to be restored to original condition, this should be you next stop for all your car care needs!
This company was amazing and did a great job on my car! This was my first time having body damage to my car and they worked with me and were super nice throughout the whole process. I would definitely recommend this business to others. Everyone that I interacted with had great southern hospitality and were a joy. They made my car look like new!
Amazing work and fantastic customer service. Have had to use on a few occasions and it is near impossible to tell where they have performed repair work. The staff is helpful and professional. Highly recommend!
When my daughter had an incident with her car, Russ at Preferred Collision was a lifesaver! He gave us a prompt, reasonable quote and helped us navigate the whole process! We highly recommend Preferred Collision Center!!
After a deer hit our vehicle we decided to let Bubba and the crew fix our truck. They exceeded in the quality of work they did on my truck. I will definitely be back. Thank you all
Great service! They repaired my 2014 Nissan Altima. Even went above and beyond by vacuuming and cleaning the exterior. My car was a mess when I dropped it off and felt new after picking it up. Would definitely recommend!!
We took our truck to preferred collision center after some one hit our truck while it was parked. They were very friendly and knowledgeable! They explained everything they would do from the estimate to me picking up the Hulk. I must say I dropped it off Monday and after lunch on Tuesday it was ready to go! Shocked and amazed at how quickly it was completed, i was blown away when we picked it up! You couldnt tell that it had ever been hit!! So I definitely will be using them to fix some minor repairs with my car when Im ready! I definitely recommend Bubba and the Crew at Preferred Collision Center for all of your Collision needs!!
Best any where - hands down. Used several times over the years.
What An AWESOME experience I had with Preferred Collision Center !! Someone had backed into my car and put a nice dent on the rear driver’s door. I Will truly say that Preferred Collision Center went above and beyond on repairing my car. Also, their customer service was OUTSTANDING from the beginning to the end. Moving forward, I will highly recommend this Collision Center to anyone who needs their vehicle damages repaired. After seeing the finished results of the repair, I must say that they truly put a smile on my face . 😁
I was referred by a friend to Preferred Collision after my Range Rover suffered slight rear fender damage and was slightly broke off. I fully expected to pay over 100 dollars for it to be fixed and was very stressed out upon coming to get a quote. After one look, the experts here took my car around and in less than five minutes my fender was completely repaired with absolutely no charge. These people could have charged me any amount and I would have had no idea and just paid it, yet they treated with respect and fixed the slight cosmetic problem for free. If you are looking for a respectable car center that will do excellent work at low costs you have found your place.
It’s never a good day when you have to take your vehicle in for collision repair but the crew at Preferred is outstanding! Professional, on time, and very knowledgeable. I had some private work done while in for repairs from a deer strike and they did fantastic work on both jobs. Vehicle looks better than it ever has and I have full confidence in the work quality. Do not take your vehicle anywhere else. Period.
Bubba at preferred was very helpful. Always stayed in touch and kept me up to date with what was going on.
I had such a good experience with this body shop. My SUV was hit on the driver side rear door and cause damage to the driver door also.When I seen my vehicle when all the repairs was done. I was extremely impressed. I can not thank this shop enough. I highly recommend them. Everyone is so nice. I will definitely return again for any repairs I have in the future.
I got in a bad wreck in April after someone t-boned me on campus and it turned into a very messy situation. Bubba and everyone at Preferred collision went so far out of their way to help me after my accident. They treated me with the most respect and I can say with great confidence that they were the only people that made my situation better. I recommend preferred to absolutely everyone I know and can confidently trust them with any situation. I seriously cant thank them enough. My car ended up being totaled after a long insurance war and Bubba went out of his way to switch out my wrangler headlights and plates. He treated me like family and it personally meant so much after the stressful few months my accident caused.Again thank yall so much and I wish I could do more in return than just a review :))
These guys are awesome! Very friendly and helpful staff. They fixed a leak in my car and even made sure to clean the inside of it after. Highly recommend!
Bubba is awesome the receptionist had the most pleasant attitude . The Customer Service I received was beyond my expectations. They kept in contact and repaired our vehicle on time. The car looks Fantastic. I’ll never go to any other collision center Preferred Collision is #1
After I purchased my SUV 6 weeks later someone ding my door. I visited 3 shops and I was impressed with Preferred Collision. The customer service and the quality of work was awesome. I highly recommend this wonderful company.
I had the unfortunate experienced of someone hitting my passenger door while at work, leaving a noticeable dent in the door. I contacted my dealership who maintenance my car and they highly recommended Preferred Collision Center in Statesboro, Ga. My initial contact was with Russ of Preferred Collision Center. I was impressed with his Professionalism and great customer service. Since this was the first time having to handle this kind of situation, Russ answer all my questions and walk me through how his organization works with my Insurance Company to handle the repairs. It took about a week to repair my vehicle. Once completed, Russ walk me to me car to ensure I was happy with the repairs. Preferred Collision Did a tremendous job on my car. Never knew there was a dent in the door. It was a pleasure working with Russ and his organization. I give them a 10 for great customer service and professionalism and the fantastic repairs on my car. I would definitely highly recommend them for service.
Russ was fantastic! He stayed in touch through out the process of my car being repaired! I did not have to worry about anything, they took care of it all. Highly recommend if you are looking for great quality work!
The professionalism and customer service provided to me by the team at Preferred Collision Center was exceptional. I would recommend their services to anyone in need of high quality vehicle repair.
Great place to go for any needs you might have, had my door and front replaced and painted in a good time length. Did and amazing job, looks brand new! definitely recommend
I have personally used Preferred Collision Center over the years and each time they exceed my expectations. The Owner, Mr Ken took the time to transport me work and picked me up when my Jeep was ready. Mr Bubba went the EXTRA mile on my last visit to walk me through the steps with my insurance company and was super accommodating, in addition to calling and providing updates. The front office staff is ALWAYS so friendly and a JOY to talk to. I HIGHLY RECOMMEND them for professional, prompt, and detailed service.
They helped me find a low price since my insurance wasn’t going to cover it and I ended up paying half of what my insurance estimated it would have cost! They communicated with me from them ordering my part till the day of my appointment. I was supposed to get it done in about an hour and I ended up being finished in about 20 minutes and the work was absolutely outstanding!
Great experience!! Everyone was so helpful and made sure I was informed throughout the whole process. Would highly recommend.
We got in a smack up in Richmond Hill GA and Preferred Collision was recommended by State Farm. we are in Raleigh, Preferred Collision is in Statesboro so we had to return to the area to get our car back. They did excellent work but were delayed about 2 weeks for a particular ABS part that was back-ordered due to COVID shortages. No problems, they kept us in the loop. When we got the car, there was an ACC sensor problem that cropped up after driving it a while which they fixed quickly, although they had to scramble and get it to a local facility that could do that repair quickly. We appreciated their efforts. Bubba and the crew did excellent work and our car is good as new. Preferred is highly recommended. Family owned and run.
My husband was incredibly pleased with the work and professional service provided this company. Bubba was wonderful to work with and there were no surprises.Highly recommended.
What a great experience! We hit a deer and had damage to the front of our vehicle - our insurance company recommended Preferred Collision Center and they werent wrong! Preferred Collision was great communicating throughout the process and were extremely responsive when I called with questions during the process. They went above and beyond and did a great job on the repair. Ill be coming here for any future auto-body repair needs.
The staff is always nice and courteous. They are always ready to help and inform.
Preferred Collision Center is by far one of the best repair shops we have ever had the pleasure of working with. Having used several body shops in Statesboro over the past 25 years, PCC has been the most courteous customer-focused facility we could trust our vehicles with. From the initial inspection to driving our vehicle off the lot, we have been extremely impressed and satisfied with their thoroughness.Mark and Becky Petkewich
Great service! Great people! Highly recommend!
Preferred collision did an excellent repair job, Very professional and spent time answering all my questions before and after the repair. Called several times to keep me informed and updated while performing the service I felt totally comfortable with them and would highly recommend them, not to Forgot to mention that they detailed my car as if it was off the showroom floor once again. Preferred collision is the best hands Down.IMG_50461.jpg
Got into an accident in my new car and they were so helpful got it done in two weeks and the staff was absolutely amazing! I will definitely refer everyone to go there!
It is rare today that you find a company or service that does just what they promise, by the time that they promise it and meet or exceed your expectations. This is just what our experience was with Preferred Collision Center in Statesboro. We got three estimates from different body shops. One of them acted like they were doing us a favor to provide us an estimate. They even made us come back another day/time just to get an estimate. We had the estimate from Preferred Collision Center within an hour after leaving. Once we decided on them, they kept us informed on the time for the repair and had the car waiting for us when they said they would. Our car looks like new. These folks are the REAL Best in the Boro!
I highly recommend! They were fast and sincere with there concerns for our jeep. You wont be sorry for choosing Preferred Collision for you auto repair needs. Thank you for the nice work done.
The people were very friendly and caring. Everyone that played a part in taking care of our van did a great job and communicated what had been done. Job was completed in a timely manner, and the staff handled everything. They also cleaned the van! Went above and beyond expectations! Would not want another mishap but if I had one I would want Preferred Collision Center handling my vehicle.
Awesome experience. They take a terrible experience and make it better. Attention to detail and work is second to none.
Russ and Mrs. Tammy are the greatest real professional and make you feel at home gets your vehicle back very quickly 🙌👏
Great staff and even better work! I would recommend this company to anyone needing body repair. My car now looks like the day I purchased it!
Excellent work on my bumper in great time as well. I highly recommend!
First class service and first class people. Great doing business with them.
The absolute best experience I have ever had with an auto body shop. From the start Bubba took great care of us and the process couldnt have been any easier. They delivered on their quote and their timeline and the quality of the work was outstanding. Having only been in the area for under a year, its nice to know such a honest, friendly and quality place exist. If needed, will be going back to them again.
I had body work done with Preferred recently after an accident where my Honda SUV was hit from behind. From the initial assessment to dropping off the rental car and getting my vehicle back, the staff at Preferred were nothing but friendly and professional. They answered all my questions, the repairs look great, and they were done in a very timely manner. I would highly recommend doing business with them.
Excellent services with polite and knowledgeable professionals. Took care of dealing with insurance company and made it extremely easy for me. Went above and beyond by calling and/or texting updates as to were they were with the repairs. Ended up completing the work and getting my vehicle back to me earlier than expected. Highly recommend!
Staff was extremely friendly from beginning to end. After fixing my car, they even washed & vacuumed it out for me. The process was very quick. Overall great experience
Excellent service from all the staff. Special thanks to Bubba, he was very Proffesional and answered all of our questions satisfactorily.. he went above and beyond to ensure we were satisfied with the repair on our rav4. I would highly recommend them..
PCC is very welcoming, and professional. I have used PCC multiple times and they have never let me down. They do great work in a timely manner. Customer service at PCC is second to none. I highly recommend.
My experience with preferred collision was so great! They are so helpful and really work with you through everything! Very professional and do a great job! Will use them in the future for sure!
Very friendly, helpful, and timely. Would definitely recommend for most any car needs.
Russ and the staff at preferred were great! They got our state trucks bumper ordered and put on quickly. Great service along the entire process.
I’ve used PCC three times and every time they make the whole process easy, perform the work quickly, and do an excellent job communicating through the whole process. I never had to call because they are calling me with updates. Great group of guys and gals!!!!
Excellent experience, staff was great and easy to talk to. Ordering process was simple. Service timing was great. Pricing was as it should be. They will definitely remain my go to.
My car was in bad shape after a deer accident and I didn’t think it could go back to its original glory. But I was stunned to see it looking better in less than 3 weeks. I got impeccable service, a family-friendly vibe and the best rates since I was paying out of pocket. I recommend this service for any repair needs your car might have!
My daughters 2019 Honda Civic was hit by another car while it was parked. I was concerned about the paint matching when it was repaired. Not only was the paint a perfect match, but the car was ready in 3 days instead of 4. As an added bonus, they even cleaned the interior of the car before we got it back! Quick, friendly, and professional service all around!
Ok rates, helpful, and friendly
Weve taken both of our cars here over the past two years, never disappointed!! Repairs done in a very timely manner and with excellent service. Professional, knowledgeable and personable! Love this crew! Highly recommend!!
Wonderful customer service. Bubba and the team was in contact with me from beginning to the end. Timely repair job and the car looked like new when they finished. All work is guaranteed for life of car. Would recommend.Xavier T
This is the most amazing body shop ever. The owner and the staff go above and beyond to help make the process effortless. They are professionals--from the office, body shop and customer service. The best. Would use them again without even a second thought.
These guys are easy to work with and they do awesome quality repairs. Thankful to have them so convenient to our shop in Brooklet, Coastal Truck and Trailer Equipment, to handle any of ours or our customers needs.
The customer service was excellent and the staff performed high quality work. You cant even tell the vehicle had any damage at all. I highly recommend using Preferred Collision Center for all your automotive body work needs.
Had an accident on a Wednesday and they got my truck that Thursday. Bubba stayed in touch with me the whole time about what was being done to it and when he had to outsource parts that got discontinued that he had to replace with another similar part or parts. Was done literally within a week of them getting it. I am really satisfied with the quality of work that was done other than a few little scratches on the driver side fender called them and they told me to bring it by when I get a chance and they will get it buffed out. Great people and very professional
Great shop for all your car repairs. I have had several vehicles at this location and they have always treated me right and had me back on the road in a very timely manor. Will return if needed.
I’ve taken my Jeep there twice for body work. Communication is great. The work was fast and life time guarantee. Quality work.
I had the pleasure of dealing with Preferred while saving my 18 year old driver, (MYSELF), from an insurance claim due to a very minor accident. From start to finish, each person I dealt with was a joy. We could not have asked for a more pleasurable experience in such an unpleasant situation. The pricing compared to others was extremely reasonable but above all the customer service was impeccable!! I would highly recommend the crew at Preferred Collision. Special shout out to Bubba who kept me calm during the whole ordeal!! You all have my business for life!!
I needed my drivers headlight replaced and they definitely got the job done. They were very professional & friendly & they got the job done in a timely manner. I would recommend them to anyone!
I had my car taken to this shop for repairs. They were fast friendly and were easy to work with. they addressed all my concern. They treated me like family.
Preferred Collision Center worked on both our 2016 f150 and 2019 Buick regal, they kept us updated on the status of both vehicles, they answered any questions we had for them, I would recommend them 200%!
PCC is one of the most customer friendly companies Ive ever dealt with. Not only was the work immaculate and the time it was completed was awesome. Bubba kept in touch with us and informed us of any changes that they found. I would highly recommend them!!!
Preferred Collision Center is our body shop of choice for our fleet of 100+ vehicles. You can expect to receive both first class service and customer service. They will do the job right the first time and almost always beat their estimated completion date. Bubba Fields handles the whole process and ensures the first class experience throughout the process and the rest of the staff is very professional. P.C.C has earned our Business and stays true to their word. Makes the ordeal of dealing with collision a pleasant one.
Preferred collision has my baby looking great .... Great staff perfect customer service and awesome quality !!!!
Promt, friendly service.
Quality out come & speedy turnaround! Recommend for sure! See B. Fields!
Always does great work. Friendly and nice.
On 8/3/2019, our daughter was in a car accident in Statesboro, Ga and we had her car towed to Preferred Collision Center. Ken Daniels and his staff helped us tremendously. They were fantastic to work with, very efficient and provided exceptional customer service! We highly recommend them! Kevin and Christi Ryan
This is a great business. Ken went above and beyond to fix issues that weren’t even caused by him or his employees. They take pride in their work and will do everything in their power to make you happy. I’m definitely a customer for life
PCC is awesome! I got my quote fast. I was greeted by several friendly staff members while I waited on my quote. The price was very reasonable. Bubba called many times to keep us in the loop about parts, prices, timing, etc. I had specific requests and they executed perfectly, actually exceeding my expectations. I hope I dont need collision work in the future :-) but if I do, I know where Ill be taking my business! Thanks Bubba and all the folks at PCC!
Great service!! The staff is super friendly and they take pride and ownership in their work. When I picked my Jeep up today (for body work), it had been detailed on the inside - such a nice touch! The owner actually helped me move my car seats from my father-in-laws truck back into my Jeep - everyone here goes above and beyond to deliver great customer service. Highly recommend!
Highly recommend!!!! PCC was fast and efficient with my vehicle. Staff was extremely helpful. They arranged my tow, coordinated everything with the insurance company, and kept me updated every step. My accident was on June 6th, they picked up my car on the 7th and I got it back from them today (the 16th). If it wasn’t for a delay in getting parts, I would have been able to pick it up within a week of my accident! I had several thousand in front end repairs and they got my car back to me beautiful and in a very timely manner. The work looks amazing and they took very good care of me and my car!
All staff was very friendly. Ken and his team went above and beyond transforming my 8 year old Titan into a completely new truck. Communication was fantastic, I was informed right away as to the status of my vehicle. Quick turn around as well as cost efficient. Highly recommend!
I found all of the staff to be very professional, clean and welcoming. I could tell immediately that they took pride in their work and that they would make my experience a priority. Ken did a great job working with insurance and car rentals so I hardly had to do a thing. My car got done in a timely manner and they even cleaned it for me! I will definitely go back again if I need any work done.
I couldnt have asked for a better experience with these guys! Completely exceptional experience with great customer service. Their body work and paint was flawless I couldnt even recognize my car when I got it back it was so clean and perfect
Honest . They do a good job and wont try to sell you something you dont need.
I cannot say enough great things about this company! My sons Jeep was hit while he was attending Georgia Southern. We live in Atlanta so was a little apprehensive to have it repaired so far away. Justin, Tammy and all the folks here work hard and made sure that all repairs were discussed and let us know they stand behind everything. It wasnt just talk. My son found some minor issues and they bent over backwards to make things right! Thank you for the great work on my sons car and truly outstanding customer service!
Excellent good on fixing my Jeep match paint perfect. Very Very friendly office staff would diffintly recommend them to anyone in need of car repairs.
Hit a deer with my new F150 last October PCC fixed it promptly and even reinstalled some custom lighting I had on the front good as new.Then Someone pulled out in front of my Mom and her new Mercedes in November there was Extreme Damage $28,000 worth but it is good as new now, even the Benz Dealer could not tell it had been wrecked
The guys at PCC are the best in the business. Unfortunately for my wife and I we were both involved in four minor accidents this year. Each time I have taken our vehicles to PCC. They take pride in their work and always put their customers first. Whenever I pick our vehicles up, not only are the repairs flawless, but they are also detailed inside and out. I will not trust my vehicles with anyone other than PCC.
Preferred Collision was so helpful to me and my family. A tree fell on my car and they took great care of my car. They did great work. My insurance gave me the run around about paying for a car rental but Justin worked everything out for me. Preferred Collison not only care about your business but they care about you as a customer! Thank you Preferred Collision and Justin for making a bad situation better!