Very disappointed with our experience at this overrated store. We had bought a few prom dresses previously but very disappointed with my daughter’s wedding dress experience. They were very rude when the dress was tried on for alterations and did not demonstrate good customer service in any way. They made us feel like we were an inconvenience. They were not concerned if she was satisfied with the alterations, did not ask if we were pleased or have anything to say when we picked up her wedding dress. Very disappointing!

We always get the royal treatment! I cant wait to pick up the latest creations next week!!!

Friendly staff and very helpful! If youre looking for a beautiful formal at a great price, look no further. Beautiful accessories and shoes. Alterations are also available, if needed.

Gorgeous, huge selection! If you need a formal dress, it is here!!

From the moment I walked in the door, greeted with a smile even though I didnt have an appointment. Excellent customer services, beautiful gowns and great follow up. While I didnt purchase a gown from Frills. I would definitely recommend Brides to Be to stop by and shop. Shout-out Madison the Manager who is also doing a fabulous job. Thank you for taking the time with me on this journey.

My mother and I came to Frills looking for jewelry for my wedding dress that I had already purchased! Once entering the bridal floor I was blown away by all the wedding gowns they had on display. One immediately caught my eye, however I didnt want to say anything because I knew my mom would want to do whatever would make me happy. After we found the jewelry we liked for my precious wedding dress my mom wanted to look around at all the wedding dresses while we were there. Surprisingly the same dress had caught my mothers eye and she was begging me to come look at it and try it on. I told her this is the one I fell in love with when we first walked in. So I had to try it on. They only had one left of the dress we liked and it was on the mannequin and it wasnt my size. Also my wedding was 2 months away so there wasnt time to order one and have it come in. But we tried it on just for the fun of it, and it fit perfectly!!! It was meant to be and the girls were so nice and great to work with! They really made me feel special even though I already had a dress! I would definitely recommend coming here!

Great owner and a great store!!! Love that he supports other small businesses and also his customers! ❤️

The short kind of stout girl, I think her name is Courtney “helped” me on February 2nd. She proceeded in basically calling me fat by saying “I don’t want to try to zip it up, I’m not calling you fat but..I don’t want to break the dress” I’m not trying to be ugly because there were a lot of sweet girls around helping other girls, one even helped my sister. I just don’t want another teenage girl to be made to feel the way she made me feel.

I went to Frills by Scott on Dec. 30, 2017 in search of my Wedding Gown. I had no clue what I was searching for but my Bridal Consultant, Sandra, listened to everything I was looking for and found me the perfect Allure Gown. I couldn’t ask for better consultants and atmosphere. I will bring my bridesmaids back to find their dresses soon. I totally recommend Frills for all your Bridal needs!

I have bought my junior and senior year prom dresses from Frills by Scott as well as my sorority formal gown. They have always been so helpful and kind, and I can always find the perfect dress through their large selection. I would recommend Frills to anyone who would ask!

Frills is so great to work with! All of the staff is inviting and ready to help you find your dream dress!

Scott at Frills and Fancies is wonderful. He has an amazing eye and is so helpful. He was able to preform last minute alterations on my wedding dress that saved my big day!

Frills has the best selection, and everyone there is so helpful. They always help me find the perfect dress or outfit.

Scott is one of kind. Love him and his shop. Highly pleased with my visit.

Had a great experience!

Love this place. Super nice employees

They had so many dresses to choose from and they had ones that were in my size. The staffs helped me a lot with finding the right dress.

I went to the store the first time looking for a dress for my daughter. The staff was extremely rude and didnt even bother to assist us with trying on dresses. When I asked about trying on a dress for my daughter I was told it was really expensive. I told the girl I did not ask for the price I asked if my daughter could try it on. She continued to have an attitude and continued to talk with the other girls working there. I was fed up and walked out. Its a shame they were so ignorant because I had $1500 cash in my pocket to by a dress for my daughter.

While I felt like I was greeted and helped by teenagers, I was quite pleased with their service. It was the adults that were rude and unattentive. The owner was smoking at the back door as we walked up to the front door and did not even speak. He also sat on a bar stool as we bought a very expensive dress and still did not speak, even to say “thank you”. First and last dress at the overated “Frills”

Amazing Katelyn was extremely helpful and patient and she knows what shes doing I appreciated the fact that she was very carding with my granddaughter she said she didnt want her to get overwhelmed just took her time and helped Kaylee in and out of several dresses and never once got aggravated or rude she is a very special young lady

I drove an hour and a half because I had heard that it was a good dress place. I walked in a the girls that worked there asked me if I needed help I had told them what I was looking for but no one helped me and they ignored me the redish brown haired girl that was working walked past me many times ignoring me. if you want to be treated right DONT go here its a waste of time ! Theres a dress store right down the street with friendly people. Wasted my time very very disapointed

Okay so Im 18 years old and black and i wanted to find a prom dress. Me and my family went in there and first thing i noticed is a lot of white people (not being racist but keep that in mind). So Im like cool no big deal at all however the manager saw me and from the time she said hello she was rude! She gave me one black girl and she was helping me out; however, the girl is being negative about the store the whole time. Like she said i should just go online or go to another store and Im like what in the world! So Im trying on stuff and when i come out customers and employees are stepping all over my dress without saying excuse me. At this point Im ready to go. So i go to my grandma and show her my dresses and she tells me that one of the employees said to my grandma,“ you got the best seat in the house, you can be holding thoses white peoples babies. Now if youre from the south you know black old people used to nanny the rich white peoples kids back in the day. When the employee said that thats what she was referring to and it pissed my whole family off. I took off my dress and and i stormed out and while i was storming out the manager is telling everyone goodbye and have a nice day but immediately when she saw my family she looked away and pretended we were invisible. To make the long story short: The store is unorganized, disrespectful, doesnt have any new dresses for spring, and a little racist! WILL NVER RETURN! Dont go if youre black especially!

Absolutely Love this place & their dresses.

Lovely staff and friendly atmospheres

So I got my wedding dress from them, good selection but alterations was a nightmare, had to go back several times and once it was time to get my dress it still wasn’t right. I had to get a different company to fix my dress.

Wish I could give 0 stars. My aunt and I were looking for a reasonably priced pageant dress for me because I was going to be in a pageant the next weekend. We called the store and asked the young lady if they had any clearance or sale dresses. She said that they did, they were located upstairs. As soon as we arrived, though, we were met with an unpleasant woman whose snobbishness was thinly veiled and quite obvious. She let us know that they has absolutely no clearance dresses, and when we asked her if they had any sale dresses upstairs, she said that they didnt have any dresses upstairs, and that all of their dresses were downstairs. We thought this was strange, but assuming perhaps they were all mixed in, we helped ourselves to the racks. We soon saw that the only dresses remotely pretty were about $700+. I wasnt looking to throw that kind of money away on a dress that I just kind of liked. We were approached a couple of times by unprofessionally dressed girls who seemed sort of reluctant to help us, so we declined their help. After a while, though, we realized there was nothing within our price range on the racks and we asked a young girl if they had any clearance dresses. She was a bit more helpful and said that they did and they were upstairs. Unfortunately, though, we had to be accompanied upstairs by the rude woman who tried to hide the existence of it in the first place. When we arrived upstairs we saw that it was a sort of boutique with clothes and clearance dresses. There were two very nice ladies working up there, but still the rude woman overstayed her welcome and tried pushing ugly dresses on me. I politely declined and eventually I think she understood that we were tired of her presence and she left. I found nothing at all in their dresses, though it isnt likely I wouldve bought one of them anyway. Overall, my experience was terrible. I dont appreciate people looking down their noses at me, especially not when Im a customer in their store. After leaving, I couldnt help but feel incredibly violated. I will never, never return.On a lighter note, though, I did find a gorgeous dress on consignment at Madame Coutures (just down the road) for $200. I would highly recommend Madame Coutures or De Ja Vu (both of which are on the same road), they have much prettier dresses, are reasonably priced, and their workers are super nice and helpful.

Even though I didnt go threw with them there helpful!!!

Great customer care.

Dont waste your time if you are larger than a size 10 or 12 when you are shopping for a Bridal gown. I was so disappointed when I showed up for my appointment. I was led upstairs by a young girl wearing very short shorts which I found very unprofessional !! I was told I could jot down the dress numbers that I wanted to try while I waited on my consultant who would be there in just a few minutes. After browsing the dresses I quickly realized I wouldnt be able to try any of them on. I waited for about 30 minutes on the consultant to show up, keep in mind a bridal appointment is only one hour !!! I finally told the young girl at the counter that I didnt think they had anything I would be able to try on. She just said Ok ! Have a good day ! There was no apology nor did she ask if there was anyway she could help me. I found the whole visit to be very unprofessional and I was very discouraged when I left there as a bride. What is supposed to be one of the happiest times in your life.... Well Frills was the only vendor I have had contact with during this whole process that has left a dark spot on that experience. If you want to have a great experience and feel like you arent being looked down on then go to JAdore in Statesboro. The girls there are so down to earth and make you feel really special no matter what dress size you are. They take their time with you and have a large selection of dresses in every size and style. I will not recommend this store to anyone. If I were the owner I would be very concerned with the customer service my store employees were offering. Without satisfied customers and referrals from those customers a business is nothing !!

Great place for prom gowns!!

Amazing dresses!

AWESOMENESS!!!