Wonderful store! Clean, organized and great employees! I was a little disappointed because they were low on Fall supplies. I guess thats to be expected since everyone is trying to make their Fall reefs.😏

I like Michaels but Im sad that they did away with their bridal section. I used to get a lot of things there for weddings. Taking a star away.. its not the same as it used to be. I still shop there. But not as much

Friendly knowledgeable staff, clean store, will visit again soon!

Prices are not that great. Clerance items should be marked down more. Store is clean and employees are nice.

Fantastic customer service. Have done curbside pick up and its always ready and correct. Also used the framing services and they are very nice and polite.

Great selection. Deals and prices. Many things on sale. GREAT friendly service and staff was knowledgeable on items I needed and quickly helped. One even seen me struggling to carry my stuff and brought me a buggy!

Had the materials I needed at the best price with really courteous staff

Manager very helpful while ordering custom frame. Love this store.

Love this store!! I could spend hours exploring/shopping in this store! It’s a decent sized store with a little bit of everything for everyone!! You can buy all your necessary: supplies, kits, “how-2’s”, etc. for just about anything & everything you can think of/need, for just about any craft, art, hobby, project, or diy tutorial that your working on... I would definitely recommend Michael’s to others!!

Merchandise levels were really low. Looks like they were going out of business. I hope not.

I like Michaels too dang much. I always spend too much money Everytime I go. Great store thank you!! 🥰

They always have what I need and I love the sales that

Everything I could ever need for crafting and some of the nicest staff 😊

Pretty nice place. First time ever being in a Michaels. Didnt have the coloring books i was searching for, but they had a lot of things that I am most definitely interested in returning and purchasing at a later date.

Great variety of things.

Pretty much anything a crafter needs...just have to buy clearance to save $$$

Would not give any military discount and did not even ask about our rewards membership

Im always in and out of Michaels for craft, photography, and art supplies. Staff is always pleasant. Only issue is the selection differs from store to store.

Clean, easy shopping. Help when you need it. Friendly atmosphere.

Only got 2 stars because I only visited for specific items that I saw advertised there and the didnt have knowledge of any of them..over all the normal selection looked ok..just not what I came for

Great places for items you cant find in many other stores. Price is a little high on some items, but they are of very good quality.👌

Great selection of paints, and crafting items.

One of my favorite places!!

My wife loves this place for its crafting merchandise. When I drive her here I get two days of fly fishing on Mountain Trout Streams. Pretty good deal for me.😀

Very clean and very nice service there

Great selection of items. Super helpful staff!

Its kinda small compared to the only other one Ive been in but fine otherwise.

I truly love going to Michaels. They have most things for crafting. I enjoy crocheting and so does my daughter in-law. They offer a loyalty program. The last time I was there I bought a half dozen picture frames. The store is easy to locate from the road. The employees are so nice and helpful. If you like to do crafts then you should really check out Michaels

Went here with my wife and daughter to get supplies for craft projects. Great variety for any idea you may have. Nice store

Despite being very understaffed, the person there was very helpful. They have a wide variety of items if you can find them.

They did not have what I needed chinese knot cord.

Its Michaels...enough said.

My favorite store

Wonderful people theyre very helpful and they were troopers and they got everything that we needed and even called other stores to find what we were looking for

I walked through the store for about 45 minutes before a clerk came around to ask if I needed any help.

Manager very rude regarding mask wearing. Threatened to call police even though it was explained there was a medical exemption. Will not go back.

Not alot as far as sales selection was also lacking they really need to improve on things

Enjoyed browsing the store.

Nice clean place, people are friendly

As an artist, Michaels is a craft haven for me. I can spend hours upon hours in that store. Lol

Easy ordered online and scooped it quick

EDITED: Changed to 3 stars from 1 star because store manager emailed and made the situation right.....VERY DISAPPOINTING CUSTOMER SERVICE!! I drove 1.5 hours to this store to purchase Siser Vinyl. $24 spent on a roll of glitter vinyl, that when I returned home had been sliced so a portion of this vinyl had to be separated from the roll. I called the store and was told that there was absolutely nothing that could be done except return the product. I explained that I could email a copy of my receipt and a picture of the damaged roll. As I stated, it is 1.5 hours each way - so I would not only have the time investment but also the cost of the gas would be more than the product. I wasnt even asking for a refund because part of the roll was still usable - I was told that there might be a way to get a 10% coupon mailed to me. I was perfectly fine with that... Today I received a call that they were not able to mail that coupon - so you mean to tell me that Michaels cannot afford a stamp and an envelope in order to keep a customer! I will never return to this store, if this is how they treat their customers! Word of mouth negative advertising will go a very long way!

Great staff!

I ordered something online to pick-up in store. It usually takes no longer than 1 hour for your order to be ready. My order has taken more than 2 hours. They can’t find my order and I’m still waiting. This “order online and pick-up in store” should be more organized! 👎👎👎

Lots of jewelry making supplies.

I know the manager of the store. She cares about her customers and it reflects in her staff.

Great service, products and cleanliness of store.

Great place to shop for all/most of your craft needs. They have plenty of nice and helpful employees. My favorite is Mia she is always so nice and friendly!

Always neat well stocked and organized.

Great craft store for the person that like to decorate with their own ideas

Clean, huge variety of all kinds of goodies 😍

Pretty small for a Michaels so not great selection.

Friendly staff

This is one of the smaller Michaels, which is located in Statesville. I feel like the choices arent as good of a variety as in theyre bigger stores but I suppose thats to be expected. One thing it does have in common with its bigger stores is the lack of cashiers and how long it takes to get the heck out of there!

Nice and clean

Staff was very helpful

Love Michaels. Great customer service. I was there the other night and Lizzie was a big help, and very friendly.

Employees are so kind & Helpful

No one really offered to help lime at most other Michaels

Everything you need for crafts

It is a good craft store to shop at.

I really enjoy being shopping at Michaels. I really appreciate all of the good comments and attention the staff gives my dog. ;-)

Great customer service!

Manager was very helpful.

Good savings when you order onlone

Found many new spring items! I am definitely going back for items to decorate my house with.

I shop there regularly and they are always very helpful. A very nice young lady helped me locate several locations for what I was looking for today.

Clean, organized very easy to find what we are looking for... needs more product.

Had a terrible experience being followed through this store by an associate named George. After ten minutes of being followed I finally decided to ask George if he needed help finding something. Granted I have a tattoo on one arm and generally spend entirely too much time in craft stores looking at things I don’t need, I will not return or recommend anyone else shops at this location.

I love Michaels, but I find our local store has less variety than bigger towns.

I love Statesvilles Michaels!I love all the employees! George is my family’s favorite employee he’s always right there to help! I seen a bad review about him and think that person must be a guilty of trying to steal! Only a guilty person would every think a helpful associate is following them around! It’s there job to make sure everyone is helped! In a small store like Statesville it’s easy to run into the same associate multiple times! I appreciate being able to always find someone to help! I have lots of tattoos and George has even complimented them! My husband loves George so much he walks around the store calling George’s name! Thank you so much Statesville Michaels team for always being so amazing!

Great place

Helpful and friendly workers

I love going here for all of my arts and crafts. The staff are all friendly and will help if you need assistance.

Staff was SO nice and helpful to me! Best experience Ive ever had in a Micheals store!

Good for people that craft and want to accent their homes.

I just love shopping here everybody us friendly and willing to help.

Love our Michaels, great place for crafts

Good deals if it is on sale. decent coupons sent out.

This place needs some work..... Some of the managers are NOT friendly. One in particular is younger, rude and could use some coatching on customer service! On the other hand there is one manager ( a blonde) who is ALWAYS very helpful and informative and is always my GO TO person if I even have to go in there. ( I honestly rather go to hobby lobby.) Also the way you have to exit the store is RIDICULOUS! You have to excuse yourself and squeeze through the people that are waiting to check out just to exit!! Yes everyone look at me, the person who didnt buy anything because you dont have what Im looking for. * Waves hand* Last thing is they know how to trick you out of your money! Look at your receipts! Says the amount you paid but then under it says return amount and its ALWAYS a few dollars cheaper, WITHOUT using coupons??? I litterly bought something went to my car to realize it was the incorrect thing, walked right back in to return it and they tried to give me less than what I JUST paid for it!?? How in the world does that work??? So I just took it and left I didnt feel like arguing.

Great service!

What can I say, I love Michaels!!!

Love, love, love Micaels!! Great place to find all of your diy stuff @ a good price

Love it i feel like i have an job lol

Love the store very organized

Great service

Always great deals !! Lots of coupons too

Beautiful, clean, friendly and just all around lovely!!!

Staff helped me find everything i needed.

Best store for scraping

Awesome crafting supply store

Lots to choose from

Great store and awesome people

Good selection, always stocked.

Great place to shop !

Not big enough for my needs. Limited sekections

Smaller than other Michaels Ive been to, not as good of a selection as other Michaels stores but still nice.

Arts and crafts galore! I could get lost in this store!

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Has most everything craft wise