It has been a great experience working with Erica Salazar at Hughes Supply in Statesville. Her expertise and personal attention allowed me to find the perfect bath fixtures for my new addition. I have relied on Hughes and their beautiful showroom and professional staff for several years while doing remodel projects at my homeplace in Troutman. I will continue to look forward to working with them for my future building projects; and, I highly recommend Hughes to anyone who wants top notch service and the best products at affordable prices.
For a quote, I dropped off a list of Kohler bathroom fixtures at the City Counter. In only a few hours, I was very pleased to receive the best quote compared to other suppliers. Our appreciation to Erica Salazar- Showroom Manager
Erica Salazar in the showroom is awesome! We had a problem and she solved it in an hour. We have never had such prompt service anywhere.
I was extremely stressed out about our remodel but Erica made it so easy! It didnt matter that I was completely clueless because she walked me through my options and explained why some features would be helpful. She asked questions to better understand what we wanted and needed. Erica also made sure I had all the pieces that I needed so that when the installation time came, everything went perfectly.
These guys really are the best! I get an education every time I visit the store. Great selection of bathroom and kitchen faucets, sinks and more. Knowledgeable and friendly staff always willing to help!
Awesome customer service. Thank you
Great, helpful, folks! They had exactly what I was looking for, at an excelent price. Will definitely be a long term customer.
Erica S. was so helpful and extremely friendly. I got what I was looking for in just minutes. Thanks Erica
Love, love, love my new bathroom! Erica Salazar was so helpful in picking out fixtures; now I have a bathroom that is sleek and elegant - exactly what I hoped for!
Erica did a great job of repeatedly researching a replacement piece for a broken shower faucet, recommended a plumber and helped me select an alternative faucet. Excellent service!
Great theyre really helpful Doug was very attentive. Thanks guys I will be back
Judy helped me to select bath tubs, sinks, toilets, and faucets for my new home. She was so patient as I changed items out and then back. I highly recommend Hughes Supply for your plumbing supplies.
Outstanding trustworthy Folks !Older man with white hair is very knowledgeable ! I am not a plumber, but if I was, I would get my parts and advice here !
Beautiful showroom with a great selection and helpful, knowledgeable staff.But I was taken aback at the unprofessional, petty response to a minor conflict involving a neighboring Hughes location. Perhaps there’s a history of bad blood between the two but your mutual customers don’t need to hear your whining about them being like middle school kids who never learn blah, blah, blah. I quietly decided to take my business elsewhere and will continue to do so.
They treat you like family
Great place to work
Horrible customer service at the parts counter was rushed out the door 15 minutes before the store closed