Enjoyed going to this Target store. It was very clean a spacious and the associates were very friendly and helpful. Although I didnt find what I was looking for, I know what supply shortages, one can expect to not always find what one is seeking. I am looking forward to win the stores have the kind of stock levels that they are used to providing for their guests.
Very friendly customer service and neat and organized. Other Targets in the area are a hot mess… this one has kept it together. Keep up the good work y’all!
My favorite store.. convenient close to my house and always the availablity of products I need. Or don’t need!! They always have something that catches my eye and I was looking for!!
Almost every time I ask for help, I get a smile and excelent service. Even when the associate is busy with another customer, they will tell me that they will be right with me and with that, I will wait patiently for them because is they are with me and another customer asks a question, I do not want them to shortcut me to help another.
Awesome customer service! We were looking for AirPods and we needed assistance. Had an associate in toys help us and while he was going back to get the AirPods another associate walked by and asked if we needed help. We explained that we were waiting and he went to assist the other associate. He came back with our merchandise and walked us up front to check out. Another associate provided direction on putting the merchandise behind the counter and then the associate on the cash register asked another person to help us check out so it would reduce our wait time. This was so seamless and it really made our day! Well done!
It is always a pleasant experience there, once in awhile you get a nasty cashier, but today, she was very nice and friendly. Store is always clean. Reason it wasnt a 10, is you dont always have in stock what I am looking for, either your out or stopped carrying it.
So I stopped into my neighborhood Target to do some shopping. After I found everything I needed, an associate asked me if I was all set and said she could finilaze my transaction at this makeshift stand that Target has to speed up the checkout process. I normally like to go through the self checkout, because I dont like to interact with cashiers with nasty attitudes, but Sammy was AMAZING. Her customer service is top notch and I want to thank her for making my shopping experience so pleasant.
Great products, great prices. And today, great customer service from Martin in the TV Department at the Sterling Heights store. And my cashier (dont know her name) who introduced me to the manager so that I could compliment your staff.
The friendliest place! Every single worker I encountered went out of their way to be friendly and make shopping easy!
The employees are always so nice, the store is clean, and overall is a good experience!
The Store Is Super Clean the Employees are Very Friendly .
Target usually has what I’m looking for and it’s easy to find and enjoyable to shop. Shopping in the app makes it easier to grab just what I’m looking for, put it in my cart, and check out. Pick up is easy because the drive up area is very easier identified and labeled, I don’t even have to roll down my window for verification.
I called to get a BTS album and the worker that answered sorry if I’m spelling this wrong but his name was Donnie and he was very polite and very helpful. There was no specific BTS album that I asked for in stock at the time but the worker was very nice about it. Definitely coming back to this target again.
The cashier I had on this visit was very rude. She went out of her way for the guest ahead of me but when I came through with my gift cards, her demeanor changed. She told me not to be so sensitive about a comment she made to me about using a earned gift card from the purchase made today. She belittled me in front of other guests by telling me she is sorry I’m so sensitive. I just can’t believe your employees are allowed to speak to guests in this manner. Absolutely appalling. She didn’t even care that I walked away, she still had to have the last word. Target customer service has hit a all-time low. She needs more training on when to let something go. To continue yelling a guest who is walking away without saying a word is downright disrespectful. I told her the comments about the gift card was rude in my opinion. Her opinion about about me being too sensitive was offensive considering I’m paying to have her belittle me. Note to self: Use Self-Check out. UScan.
Competitive prices, the store is always well stocked and clean!
Darcy and Hala were so helpful!! They both went above and beyond to help me find a product. Thank you both and the Target team :) One of the many reasons why I love Target!!
Friendly staff.. sale prices easy to spot and the Target Circle app is wonderful!
Always clean, well stocked and friendly
Everything was stocked on the shelves and employees were very helpful.
Attractive items. Great place to find anything.
Sub par experience from the top down every single time I visit. The most recent visit left me waiting in the car while they shopped my three pick ups again because the “lost the bags”. How does that happen? Well this resulted in a long wait time and missing items in a drive up order only to find out once I got home not only were the missing but I was also charged for them. I only go here for convenience in location and that’s it. I’m going to take the extra time to drive a few miles more to a different store going forward.
Great selection of products and great prices. The drive thru service is great for contactless pickup. Just a great store overall.
Target is always clean, a great variety of items to choose from and there is always someone available to assist you.
Good store but very busy.
I spoke with a team lead her name was Darcey. She was very rude about my transaction. Didnt offer any help to the solution. Then hung up on me. I shop at Target alot. Unfortunately I will no longer shop at this location.
Very well organized. Easy to order and traack. Quick service for drive-up. Pleasant delivery people. A+++++ Service. Other stores need to learn from Target.
Good store, nice staff
No where on there site or in the app does it say they dont price match the week of black Friday. Black Friday is over with starting tomorrow. Then they say we dont start price matching till next Friday. A waste of time and travel. What good is the chat if they dont honor what they say in chat.
Poor customer service and product selection
Always find interesting things there. Love getting the extra 5% off. I was glad that the cashier still interacted with us even with the plexiglass between us. Very clean store & all employees I saw did have masks on. I felt very comfortable there.
Felt safe and secure while shopping there. The item that I wanted wasnt available for curbside pickup, so I had to go in the store. Someone was right at the door cleaning off and offering the cleaned carts to customers. They were cleaning the self-checkouts after each customer, too. Love it.
The Customer Service that I received was amazing!
Clean, friendly and efficient.
So many employees are not wearing masks and only self check was available on Sunday am.The girl helping in self checkout was not wearing a mask and did not practice any signs of social distancing.so disappointed in this store. I let the manager last time I witnessed this while there and he did nothing to improve this. Shame on this manager and employees
This y had anything everything I wanted needed
I went there today and I was checked out by Fred at the register. I had the best service from him. Very helpful and polite. Thank you
Long lines. Self-service payout is more hassle than just lining up for a cashier, for some reason.
This Target is my fav store. The Associates are always nice, helpful and pleasant. The store is adequately stocked and always clean.
Friendliness off staff. Cleanliness of store.
Easy and fast service. CS was excellent!
It was prompt and efficient for me. It was a lifesaver in a pinch. The employees greeted me with a smile and promptly got my order together. I WAS VERY IMPRESSED BECAUSE IT WAS THE NIGHT BEFORE CHRISTMAS EVE!
I had a return for a non-functioning item. they went out of their way to help me
The store is always stocked and employees are always very friendly
Very friendly staff on a busy day. Working in customer service during these times cannot be easy and the staff at the Sterling Heights store are great. Thank you for your help.
Bought a $50 USB-C charger and cable When I opened it, the charger was missing. When I brought it back to the store after work the next day, the Returns manager Halla refused to give my money back, saying I had not called them right away about the issue and she had to talk with the store manager. When I asked for a more detailed explanation she grew irritated and discourteous and would not answer my questions.This store is putting out incomplete merchandise on the sales floor and giving their customers grief for wanting to be made whole.The entire store looks shabby and unkempt. I have no desire to shop at this location again.
Its fun to walk around here and just look at clothing for a decent amount of time. The electronics area is annoying to navigate. Not the best variety of items and kinda higher priced compared to other places, but building layout is good and the starbucks here is pretty good. Targets color scheme makes the place feel brighter than it actually is so im not dead tired walking around here
I placed an online order and went to pick it up and it was quick and easy and i was extremely happy with the service
Extremely unhelpful staff and inaccurate inventory. Terrible store
Because of location and generally quality of product. Was easy to look up on line and go to the store to pick-up order. Loved it.
I bought a FiFA20 game PS4 on the March, 31 at 7:26 I went home to try the game didn’t work it’s says unrecognized disk I went to buy another one it says the same thing and my PS4 disk is not working anymore it’s damaged. Today April, 28 At 3:30pm I went to return it the manger tells me we can’t return open box game but she didn’t tell me at the first day when I bought it she told me after month. Why would she lie or the target company ? Now my PS4 isn’t reading any disk anymore it’s damage...! My advice to you all don’t buy any games from target anymore isn’t good company and they are lied to me...!
Reasonable prices, easy to order on line, easy returns if necessary
I am generally pleased with my purchases from Target and I frequently Target on a regular basis
You are always changing things. Cool items come into your store all the time. Nice people that work there are almost always ready to help you with a smile.
Customer service - Customer Service - CUSTOMER SERVICE with a :-) ! Unfortunately, the earrings I bought, not associated with the online order, will be returned because when I put them on, the post broke.
The target employee who brought out my items were quick and friendly. They did a great job!
Picking up an online order from a registry with Target was quick and efficient! Very friendly service from employee that I picked up my online order from! She was so helpful and kind. Will definitely use this service again!
Very fast and friendly service
Worst place to shop worst comstuer service I will never come back to this store I’ll take my business somewhere else I will be calling your manger
Polite and helpful workers. Store is easy to navigate and always organized.
I come to this Target very often. The store is very clean and very organize. Bathroom is always clean. Good customer service the workers are always willing to help you.
Very neat stores, quick in and out
Everything about target has always been fantastic.I recently had a return issue that was of no fault of the store on Metro Parkway in Sterling Heights and one of the managers, Enel, went above and beyond to make it right. He was absolutely fantastic and is truly the reason I am such a loyal Target customer.
Nice
Target Sterling Heights is my favorite store due to the amazing team members.Fred in Customer Service is amazing ...he made my day in this extremely difficult time.
Because of the level of customer service that I received from the gentleman that brought my purchases out to my car.
Always clean, organized.
Great lady at the cash register always friendly and welcoming.
Blonde leader in Guest Service, wish I would of caught her name!! She was soooo helpful!
Very helpful target. A worker named Meriam helped me they didn’t have the product in store but she hadCalled multiple locations for me and a location had it. Thank you Meriam. She deserves a raise. Very well respected girl.
Quick service and great customer service.
I was notified quickly of order readiness and I picked it up with no issues with fast and courteous service
It had no Juniors section. If it was just an item that they didnt carry that other targets did, no sweat. But every other target Ive ever been to has had a juniors section. I cant believe theyre missing an entire department. The store was also pretty small in general. At least compared to other targets.
I love this location. This location is one of the only ones with a cafe and a starbucks inside of it. My friend and I were amazed by all of the deals going on! They had their own section for sporting gear as well, awesome! This bullseyes playground was huge as well. The store was very clean as well as nice employees! The store was very well stocked as long as very easy to move through.
This Target store has such a friendly staff and they are so helpful. The store is well stocked compared to other Targets. The cafe is clean with quick, friendly service. The restrooms are spotless which is what one wants when bringing small children.
The staff is friendly and welcoming/attentive.
Great price and great quality of service.
Toy aisles were a disaster. While not very surprising, the Target off of Van Dyke was spotless in comparison the day I went. Considering I went on a Tuesday afternoon and not a Saturday, I was surprised by the damage.Staff had also put out street dated amiibos. I was very excited, and consequently very sad to find ones that didnt come out for a few more days out on the floor. I went to go find a price checker, when an employee saw that I was clearly looking for something. I told her that I wanted to see if these were actually for sale or not, she grabbed her scanner and realized they were not supposed to be out. Im glad she was able to help with that rather than finding out at the check out register. Im sad that she had to put them away until they come out though.
Always find what I need. Today I found lots of clearance items. Also, great deals on Cartwheel. Plus I get an additional 5% using my Red Card. Who doesnt love Target?
I placed an order for pickup and they gave the order to someone else. When I call them they say they are very busy to look at it. I am now charged for the item. The item is a television how can the store give the item to someone else without looking at the id?
I have never had such a pleasant experience as I did at Target tonight! The best service I have ever had. I will continue to shop at Target and highly recommend them to family and friends!
This store has the absolute best staff within its CVS/Target Pharmacy. All members of the pharmacy team are compassionate, and knowledgeable. They truly care about their patients.
The ordering process an pick up process was easy
Your employees are dedicated and careful for the customers in this difficult time. You have grocery such as milk, oranges, meat, fruits and vegetables.
Its Target, how can it not have all the stars? This is one of the Targets I love going to (to be honest there are some in the area that arent 5 stars). Its big, newer and has a lot of product.
Very quick, friendly and convenient service.
Online availability is terribly inaccurate, and sale items are withheld until sale ends.
The aisles were all blocked with stock, but no employee in attendance. No cashiers instead only self checkout for my $140.O0 purchase. I left the store and four employees were outside smoking. In most markets shelves are stocked overnight. Obviously Target is not sure what kind of store it should be.
The girl was really nice & helpful.
Fast and courteous
As you cannot return Target-branded sparkling water cans to anywhere but Target stores, I sorted out their cans for return and saved them up for a rainy day errand. Target does not have bottle return machines; you have to give the cans to an employee. I had a few bags of ONLY Target-branded cans with me that were ready to return and they told me I could not return more than $5 worth PER DAY. (Funny how Target had no issues letting me purchase more than that in their brand of cans per day). At least when stores have the machines I can return all cans and save the slips of paper to space out the returned money.I will NEVER purchase Target-branded sparking water again. So embarrassing!
You suck so bad its disgusting
I think their prices are good. However, sometimes the lines are too long.
The lady I was on the phone with was very nice
Not as big as Troy but always has a good selection of sizes in womens clothing, which can be hard to find OTG. Though they are never busy (which is really nice) there are never have more than 2 lanes open, so you always have a 5 min wait. Starbucks in here is fast and reasonably good but now there is a real Starbucks just across the parking lot.
Plan on a long walk from parking lot. Weird design for parking. Never seem anything lile it. Store is never crowded and employees are great!
The target was well organized, clean, and the employees are very polite.
The manger Tom here is very professional & helpful
Very clean, new, and large Target. Their Pharmacy staff is so nice and friendly! I always feel like a welcome guest at this target!
Target pickup is very quick and convenient. Especially for me being a mom of an 8 month old!