I made a mistake ordering today in the drive-thru, and the person helping me didnt hesitate to let me reorder (even though they already made my wrongly-ordered drink!). I took my mistaken drink anyway as to not be a pain, but it was incredibly refreshing to know they were willing to help me out without hesitation. Keep it up!
Service has gotten worse. I understand no one wants to work during this pandemic, but at least train the employees a little better. Stopped coming so much because the drinks dont get made right and due to everything being out of stock. Makes dunkin donuts look good.
After months of trying to give this place the benefit of the doubt, Im done. If they arent out of the ingredients for the basic drinks (white mocha, pink drink, or caramel sauce) they are extremely rude. My friend and I are avid cup collectors; anytime we have called or walked in to ask about new cup releases we have either been lied to, snapped at, or ignored. To make matters even worse, I order my drink with light ice, and 9 times out of 10, there is at least an inch of room at the top of my cup. I do not pay $7 for a drink to be 3/4 full.
I go to a lot of different Starbucks locations. This one is my favorite, by far. Fun Baristas. Fast service.
I mean… it’s Starbucks. Either you love it or don’t. 🤓
The people who work here are friendly and helpful. The food and drink are great too.
This particular Starbucks gets the job done. Comfortable seating. They put together good drinks. Not bad for a Starbucks.
Ive never been to a more unorganized store ever. They are always out of something. Wait in line over 10 mins to find out that they are out of something yet again. So disappointed!!
Shaken espresso...green tea frappe...spinach feta wrap...oh my....just when I think I know what Im getting, see the menu. And the choice becomes difficult. They make anything just how ya want it. Great customer service!
My adult daughters love Starbucks... so I treat them when I can. The lemon cake is a refreshing sweet treat too...YUM!
They were out of ingredients for the drink I wanted to order the drive through lady helped me pick a new order very fast.
Not happy with Starbucks as they took away hazelnut, toffee nut and peppermint flavors those were popular and need to come back as I won’t be spending my money there
Friendly and helpful staff. Great Customer Service!
My daughter likes coffee, me not so much but. I did get a Vanilla Bean. Its not something I need everyday! Like most ppl!
Quad Venti Mocha!!! 👊 Great Starbucks, always busy but very efficient!!
Good coffee but pricey. Drive thru was tight.
Always great cold drinks for the summer!
Don’t even bother trying to go to this place during the weekend. Just sat in the drive through for 32 minutes for one drink. When I got up to the window, I watched the workers putting absolutely not urgency into upping their pace of making drinks when the cars are around the entire building.This place used to be so much better just a few months ago... what a disappointment.
Ive had nothing but good experience with Starbucks. The coffee is great the foods great and the staff is outstanding. However, they need to update their website when the hours change. I just drove over 25 minutes to get a coffee only to get there and find out theyre only open from 12:00 to 8:00 now. I understand with everything going on they probably have no choice but it would be nice if they would update the website so people know.
Great staff. My drinks here are pretty spot on each visit.
Finally,young people without brandings!I can remember in 2010,girl got sleeves to cover tatoos!now in downfall of all social values,looks Classy see normal kids
I dont care for it but my daughter likes the iced chia tea latte. So thats that I guess.
I waited in that line for 45 minutes and it doesent normally get quicker than that
Thanks to the guy in the drive-thru this morning for his kindness.
Always a good place to visit. We usually place our order ahead and go in to pick it up to avoid the usually long line at the drive thru. Works out great.
Dont usually go here because they are overpriced, but I got a giftcard for Christmas. They were out of alot of things I asked for on the menu. I then asked if they had another item and she must have been frustrated and just gave me my total. I asked again if they had this item because I wasnt done ordering yet, we hadnt even gotten to drinks yet. She seems really agitated but let me finish ordering. When we got to the window they said they had to remake my drink, which is fine I get it. My drink was only half full and there was a slimey looking substance floating around in it after it removed the half cup full of bubbles. I threw it out as it looked like spit. Yuck. Wont ever be back.
Always friendly batistas. Never messed up an order.
Clean. Friendly staff.
Loved the tea and bread.
Easily one of the busiest Starbucks locations Ive ever been to, but theyre friendly!
Long wait if you go through the drive through. Order on app and go in and pick it up.
Friendly staff, orders quickly prepared.
If I could rate 0 I would... they have messed up my orders one to many times Im so over them and done giving them anymore chances and the wait to get your drink is ridiculous and then when you tell them that your order is wrong the person was rude but its okay Corporate gave me my money back!! 😒 👋 Bye!
Worst Carmel macchiato I have ever bought. My daughter got a iced chocolate latte and it was horrible too.. I live 40 minutes away so I thought I would treat us while we were in town. Did not work out ! They did not even put the extras in we paid for. Will not ever go back to this Starbucks.
Ive never bn to a Starbucks till recently at this local location, im not a coffee drinker or much of anything else they serve, being that im lactose. So ive bn trying things like teas, lemonades or sparkling waters. So far everything has bn very dissapointing and VERY expensive. There has bn a few things ive wanted to try but our location doesnt offer everything that the online menu has. Also tried the breakfast burrito which was very bland and over priced as well. So far ive only liked the cake pops &cheese danish and the ice. Im willing to try some more things because im so curious what all the hype is about. At least the customer service has bn very good so far, i do very much appreciate that part, so thankyou all who serve us.
Very friendly staff and my pup even got a cup
Love the apple caramel spice yummy
Staff is always friendly and my dog loves that they give puppacinos at the window
When Karen is working the drive thru, she always brightens my day!
Awesome
Venti Cafe Mochas are my all time favorite.
Ive never had designer coffee or Lattes, just good cup of coffee is what I prefer.People I stopped with like the place once in awhile. Everyone enjoy what you like.
It looked like any other Starbucks. I couldnt understand half of what the barista said, but Im old so I guess that dont count. And there was a crumb on the table that I sat down to wait for my dragon tea. The tea was good though, and the staff was courteous, so I dont really have a big complaint.
Usually pretty busy, but good coffee and generally friendly atmosphere. The pups also always enjoy their papachinos!
Awesome too long of a line however
Excellent service great beverages
I made a mistake ordering today in the drive-thru, and the person helping me didnt hesitate to let me reorder (even though they already made my wrongly-ordered drink!). I took my mistaken drink anyway as to not be a pain, but it was incredibly refreshing to know they were willing to help me out without hesitation. Keep it up!
Customer service is always amazing! I’d rather pay the extra money for the drinks just for the customer service here.
My daughter loves this place... so I took her their!
The staff at this new Sterling Starbucks did an excellent job with the customers and orders on the first day. Even during the morning rush, I was greeted with a good morning, welcome to Starbucks as I entered the store. I ordered multiple drinks and my order came out perfect. The workers were efficient and friendly, and one even helped me take the trays of drinks out to my car. This Starbucks crew appeared to handle the large crowds and drive-thru lines with ease on this busy opening day. I will definitely be a return customer.
This place is not open to the public.. just drive through
It was clean in the girl behind the counter was very friendly.I got a white mocha with raspberry was very delicious. And my Aunt got a medicine ball and the girl behind the counter called it a cold Buster. It was also very delicious it made my aunt feel much better. I think it was a lemon mint tea, Im not exactly sure sorry I dont remember.
Love our Starbucks.
Great staff, delicious coffee
Another great smaller city Starbucks. Its so good not having to go to a mega-city to find one of these places. Helpful staff, no problem whipping up this custom order.
Spent 18 minutes sitting in drive-thru lane with only 2 cars in front of me. Arrived at order screen only to sit with zero communication, zero hint at how long it might take, zero apology, until I finally decided if the employees were this incompetent that theyd leave a customer waiting, completely unattended for nearly twenty minutes, the chances of my drink being made well were roughly nil, so I just left. If you dont have trained, competent employees, dont open the store until you do!
Best food and coffee.LOVE IT...WORKERS ARE THE BEST
Great drinks and good service
My man and I thoroughly enjoy coming here. Great service. This place is such a great addition to our small city.
I love the coffee house feel, glad we FINALLY have a Starbucks in our rural community. However I suggest everyone join the rewards program to help keep cost reasonable.
Still learning to make all the drinks correctly, wait times a little long sometimes. But worth it all to have all the great choices and delicious products. Try them all!!!
I dont like Starbucks coffee but I do love their plain Latte. This place seems to attract younger customers and not so much seniors. Food and desserts are good but a little pricey.
Very nice and clean seating area. Friendly staff. Excellent service! Great quality.
Nice place inside and out. Good drinks & food. Friendly staff. The only drawback is they don’t have the fresh fruit like some of the busier stores do.
Rude
Snickerdoodle hot chocolate and dragon drink is the best thing ever made.
I was excited to find out that this location was opening when I moved to the area from down South. The interior is nice and the baristas are friendly. However, I find it best to order on the mobile app so you get exactly what you ask for. I tend to customize my orders a LOT. Its just easier, but I do realize that they are a new location with new staff.
Two drive through visits over two days and I will say its well managed or has a very tight staff or both. Always tip in cash for good service.
Pretty good but they do go heavy on the ice so make a note to ask for light ice if you want your moneys worth
I order coffee here every morning and that first drink of coffee tells if it’s going to be a good day or a bad day.. every coffee fien knows this 🤣.. it is always a good morning at this location! The coffee is delicious and fresh and the staff are very friendly and greet me as I walk in the door!! I don’t have phone service in this area and have to rely on WiFi, and when the girls noticed there was a decent sized gap in time between ordering and picking up they decided to wait and pour the coffee as I walk in the door! I feel like they take time to know their customers and go out of the way to provide good service! If I could give you more than five stars I would! Thank you so much for always making my morning good!!
I love Starbucks! Their pink drink is amazing.
Always clean, friendly employees, and 2 bathrooms!! 10 stars
Love the Nitro Cold Brew!!
Coffee is always great, but the barista couldn’t understand why I gave her $23.10 when my total was $13.10. Told her I just wanted a 10 back. She handed me 8 dollars and said that was my change, and kept looking at us like we were stupid. Told us she wasn’t good at math.2.25.18- Headed to Starbucks tonight at 845. Got there at 9. Signs and google say it’s open till 10. They were NOT open. Very disappointed that I drove all the way there for nothing.
Happy to have a Starbucks in our community. Great service and wonderful coffee. Love the menu selection also.
First time I was disappointed in my frappuccino
Good coffee, long lines
Friendly staff and good coffee. A little pricey for me but I like to treat myself every now and then.
What else can be said about Starbucks. Its a household name. I do enjoy going here from time to time.
Something is off with their mocha sauce. The mochas are terrible. Usually when I get a mocha, the syrup remaining in the bottom of the cup is chocolaty and sweet. When I dumped out my mocha from this location, the syrup remaining at the bottom of the cup had no sweetness to it whatsoever. I wonder if it comes pre-made, or if they mix it up on location? Check your mocha sauce Starbucks. Something is wrong with it.
Glad we have one in are area.. Dont have to go an hour away... Friendly drive thru, and nice variety of drinks. Favorite is seasonal ice latters. Would like if they had fresh fruit, and more healthier food choices.
The server was kind enough to add ice to my hot coffee so I could drink it right away it was delishes. There Lemon bread was fresh very refreshing.
Love it here!! Great drinks and friendly service!
I can’t understand how they cannot get their inventory right week after week! They are constantly out of Strawberry refreshers. One of the employees at the drive through is constantly rude as well.
Always greeted warmly. Love this company!
Great atmosphere and coffee. The only problem is that I cant order from the Starbucks app, so I had to wait in a long line. Apparently this Starbucks is nonexistent according to their app.
Super friendly service.
The service here was terrible. The barista was nice enough, but she messed up my order big-time, and from what I understand, that wasnt the first time theyve made major mistakes. Im not impressed with them at all.
Barista with dreadlocks was very rude
The service at Starbucks is pretty good, but the drinks are fantastic, as long as you know what you like. I would reccomend the Dragonfruit Refresher. It even has real dragonfruit in it!
Try the green tea iced tea, its refreshing.
Friendly staff, good service
Best coffee in town love me some Starbucks