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CVS
2301 North Locust St, Sterling, IL 61081, United States
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CVS
Comments
Ga
Review №1

Rude people blame it on being understaffed dont worry Walgreens is taking care of the prescription

J
Review №2

I have always had a great experience at this store.

Er
Review №3

The people working in the pharmacy are ALWAYS rude to you! Definitely do not recommend. They yell at you for having questions. LMAO. Go somewhere else!! Every time its the same thing. Finally switched to a different pharmacy.

Ad
Review №4

I switched to CVS to save a few bucks.....that was a huge mistake. The workers are rude, slow, and very unorganized. They were always out of my medication and nobody was proactive enough to think maybe they should order more and stock it. That would allow them to keep a customer, but, they dont care about that. Ill stick with Sterling Walgreens!! The staff is amazing there and they actually care and not treat customers like they are bothering them!! No wonder brick and mortar stores are going out of business. If you dont make an effort to stand out, why would anyone continue to do business there. The Sterling CVS will be the next store to disappear from our area!!

Ro
Review №5

There is one pharmacy technician who has been completely rude every time I pick up a rx. I have never run into such a rude unhappy upset employee. Nobody corrects her in the pharmacy and she is allowed to treat customers in this manner. I turned her in 5 months ago to the store manager but I see she is still rude to customers (especially male customers)

Da
Review №6

Bunch of gossiping losers

Ta
Review №7

This store is full of idiots

Hi
Review №8

This place is a complete joke

Ch
Review №9

Slow register employees. They are mostly rude. Why does it take so long to checkout each person. Manager acted like he didn’t want to be there and was very unprofessional.

Da
Review №10

Store is clean and bright, hours are good for a later night sickness. Easy access with a large parking lot. Only draw back are the prices. Generic over the counter is as high as most places name brands.

Ca
Review №11

Pharmacy customers BEWARE!!!Staff autofilled the wrong prescription, and they wont correct their error. I wound up paying for both the WRONG PRESCRIPTION and the right one...AND I HAVE TO TAKE CARE OF DISPOSING OF THE WRONG MEDS.And according to the staff members i spoke to...it was MY FAULT for not notifying them that I was no longer taking a medication or asking what they refilled and double checking their work.The bottom line is this WASNT MY MISTAKE, WHY SHOULD I PAY FOR IT? I consider this the worst kind of customer service.If youre interested in the details...I have 2 prescriptions that are set for autofill on a monthly basis, so I wasnt surprised when I got the notice that 2 prescriptions were ready for pickup. The clerk, confirmed that I was picking up 2 prescriptions, but didnt name them,and placed the paper rx bags in a larger plastic bag. The amount due wasnt out of line with my normal charge, so there wasnt any indication that they had filled the wrong prescription...until I got home and went to put away my meds.My Dr had given me a new prescription 6 weeks earlier that I only filled once and did not set up for autofill. I had adverse side effects with that med and had no intention of refilling EVER. They refilled that prescription, instead of one of my normal auto refills.This experience has me fuming and ready to change pharmacies.

Ja
Review №12

Store not very clean. Over the last several years the customer service has also gotten worse. Used to use CVS exclusively, but not any more.

Tr
Review №13

Just because

Ba
Review №14

Informative and Friendly service

Information
1 Photos
14 Comments
2.2 Rating
  • Address:2301 North Locust St, Sterling, IL 61081, United States
  • Site:https://cvs.com/store-locator/cvs-pharmacy-address/2301+North+Locust+Street-Sterling-IL-61081/storeid=8663?WT.mc_id=LS_GOOGLE_FS_8663
  • Phone:+1 815-626-9031
Categories
  • Convenience store
  • Drug store
  • Cosmetics store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:9AM–6PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Online care:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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