I went here because I was concerned about my car battery. The customer service was amazing. They were patient, calm, checked my battery and alternator and gave me good, honest advice and suggestions free of charge! Ill be a return customer!

Steubenville Auto Zone, Awsome Customer service. Lisa I think Defin. New her **it. How refreshing. And shes a girl 🤯

I mean its a auto parts store but has decent customer service

Great service as always. Very helpful.

Really helpful staff. My taillight broke in the middle of the highway, they assisted me to replace it. Manager is really helpful!

The gm Even is the best! This man went above and beyond to help meet and overly surpass my expectations. I came in one evening and Brandon helped me at five minute before closing and stayed on the computer trying to help me find my warranty. Though unsuccessful, he remained diligent. I came in the next afternoon and spoke to even. He did some magic and pulled my receipt right up. Thank you sir! And then even went above and beyond to reduc the price to meet the few bucks I was short. WOW! Came back the next day and tried to spend as much as I could afford. You rock auto zone! Even! And Brandon!

They have everything you need to repair your car

Second only to Napa but still a great place to get what you need.

Quick and easy customer service is great wintersville store is the best with service

Very friendly and helpful.

Friendly atmosphere and very helpful customer service

Them good ppl

Very helpful and polite.

Cashier was in a rush, we were the only 2 customers in the store. He was short with us, had an irritated attitude when we wanted himb to price the part for us. I said never mind ill order it off the internet. So, they lost my business.

Very helpful and professional employees

Fast, Friendly customer service!

Very helpful with my purchase. All associates were attentive to my automotive issue for my purchase.

Got a lisence plate bulb, and the put it in, loved it thank you

Good staff. Clean restroom.

Ok got the right part. Thats always a plus.

Great place to shop automotive

Staff was very helpful

Like always good service

Didnt have the part needed

Stp oil filter part number for Chevy 350 is wrong and I had to make another trip to get a part that did not fit after I already started the oil change. The employees are great the computers just need updated

Very clean store and staff member was very helpful. I had little knowledge of what I was looking for. Pointed out and explained various products, prices and differences. Allowed me to make a choice.

You need to make sure the parts you say you have is in stock

So my husband has been working on the breaks of our car for several days now and because of rotten luck, one thing after the next needed to be replaced. Well we needed new calipers and bought the duralast calipers this morning from the other Autozone in town. When, what do you know, one of the bolts breaks. So I call Autozone in Wintersville to see if they have the replacement bolts. They don’t but told me that Steubenville did which I am so glad they did because I really needed the car to be driveable tomorrow for a very important drs appt. So my very pregnant self called Steubenville Autozone and talked to Brandon. He said he had the part in and I could run in and switch out the broken bolt. I got there and Brandon was able to help me get the replacement bolts with no problem at all. He was an absolute LIFESAVER!!! Very kind, knowledgeable, and helpful especially for a very exhausted customer in my situation. I will absolutely be back. Thank you Brandon!!!

A lot of the workers there are a big help especially women that dont much or need help with a vehicle,very nice and go the extra mile to help even if it is putting something simple on for you and I like that help especially if you dont have that help anywhere else.Thank You for all the help you guys helped me with on my vehicles over the years since opening.

Prices are always a bit high it seems buy I love the car decor as in rims, stickers/decals, plate covers, air freshener, steering wheel and seat covers, gear shifters. That sorta stuff. They do have a wide selection of oil brands though . Everything you might need could probably be there. Hope this helps someone. They have hub caps, windshield wipers, treatments and car washing supplies, ashtrays etc

Always good service

Had parts for my Car on hand. Didnt have to wait a day. The guys where nice

Why get parts anywhere else. This place is best both in store and online pickup. AweSoMe.

Helpful

Great prices and very friendly service.

Had just got off work when I stopped here. I had to use the restroom VERY bad. The guy at the register looked at me UP & DOWN, mumbled something, and when I came out he said that he said no I couldnt use the restroom. Mind you I have plenty of times, when I wasnt in work attire. Definitely felt nothing less than judged and discriminated. I will never visit this place again.

Order parts Saturday, were due in yesterday. They wasnt in. Tried today still not in. Worst experience I ever had. Wont shop there again

Very helpful. Very friendly employees and surprising they had parts for a 30 yr old car

Great customer service didnt wait around for help was greeted immediately very happy and the prices were cheaper than I had anticipated so very pleased to say the least

Good service n good parts

JERRY WAS SO HELPFUL...HAD TO GET OIL AND ANTIFREEZE...

They installed my battery for free! It was about 10 degrees outside. Amazing customer service!

The only place for my family

Quick . And nice to have someone know what they are doing.

Everyone was very helpful and helped me with the parts I needed to find.

Great service. Nice clean store for the snow storm.

Great service the customer service explained everything to me

Not a bad auto zone, they r pretty helpful

Excellent service by Brandon Hubbard

Very disappointed with the service I received here today. I came in for new windshield wipers, a head light and to have my check engine light diagnosed. The man helping me was very rude, we walked out to my car to check the engine light in my Mercedes and he was unable to locate where the hook up was. After a minute or two he gave up and said he wasn’t going to go moving things around to find it so he would move on to the windsheild wipers. He picked up a wiper and said we probably don’t have the attachments for this, mind you I’ve been to this location a few times before to have my wipers changed! I just felt like he was trying to get rid of me the entire time I was there, I drive a Mercedes not a space ship, it’s not that difficult to service. I’ve been coming to this Autozone for years, I’m very brand loyal and I was trying to avoid the recently opened Advanced AutoParts across the street but sadly after my encounter with the disgruntled employee at AutoZone, I drove across the street and received everything I needed- including service with a smile.

Hub Store so most likey to find your part here if Autozone is going to carry without having to order best of luck

It was fast to get my food

Awesome place !!!

Quik service and helpful

They always have what I need.

Very helpful staff

Good prices and friendly workers

Gave me the wrong sized part even though I told them the right information.

The manager and the staff are very helpful

Knowledge of parts and how they are used !

Great prices and quick on shipping

They usually have what you may need.

Love auto zone.

Always friendly service

Get real with the struts. EVERYONE KNOWS THEY HAVE TO BE COMPRESSED TO 23 and under!

Low pricing, excellent service

Get my parts here all the time.

Very helpful and friendly

Service was fast and friendly

Fast courteous service

Awesome customer service!!

Good fast service

Prompt friendly service

Always helpful and polite

Helpful and fast.

Great customer service

Sometimes the staff is rude but they help you when you need something

Went there to pick up auto parts for my car they got whatever you need whatever you searching for if they cant get it for you to get it from the other stores and they deliver

They sell car parts

Nice people

Hours are wrong on google.

Good service

Order and have it next day!

Nice staff

Great experience

Friendly service

Good job

Fast helpful

Great place

Yep