The staff is amazing!! They go up and above to make the customer happy and find what the customer is looking for

Very helpful sales and service. Great selection of watches. I dont know much about jewelry, I rely on the experienced sales team for help. They listen to what I need and always help me find exactly what I am looking for.

I got my engagement ring from Kay’s almost 3 years ago and ran into A LOT of issues with it. I almost didn’t go back to Kay’s (Steubenville location) until Caron helped me find a ring I love and won’t have issues with! She is absolutely amazing and because of her I got another ring from Kay’s and will continue to do business with as long as she is there with her great customer service and honesty! Thank you Caron!

My wife loved the ring I picked out. I shopped and cane the next day to buy it but someone already nabbed it!! They ordered me another and got it engraved and resized and we love it. No buyers remorse here!

Great customer service. Very knowledgeable about the merchandise and not pushy. I would definitely go back to this store.

I had been wanting to get a few missing diamonds replaced in an old ring and the process was easy. Can’t wait until I get them back! 🤗

When it comes to mens watches Cory is the go to. He has always been helpful with my citizen eco drives.

They were really helpful and pointed things out within my price range.

I go to Kays for the majority of gifts I buy and I have never been disappointed! Misty and Travis have helped me so often and have always gone above and beyond! Everyone in the Steubenville store has helped me at one point and they have all been wonderful! I love our Kays!!

Shiny beautiful things available to pamper that special lady . Helpful staff.