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The UPS Store
117 S Hollywood Blvd, Steubenville, OH 43952, United States
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The UPS Store
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tu
Review №1

Had to have help getting a shipping label printed from my phone, young lady went above an beyond to help me. Great customer service

Jo
Review №2

Really impressed with the wide variety of services. The staff is well trained and professional. I have had nothing but good experiences working with them.

Br
Review №3

Stephanie and her staff have done excellent job on banners and signs for my son’s graduation. Invitations were also printed by them. Quality work and friendly staff.

Mi
Review №4

This ups store offers everything a small business could ask for! Printing shipping and more! Friendly service that really puts an effort in to make sure their customers have all their questions and concerns resolved! 5 star service! I highly appreciate and recommend them!

Br
Review №5

I go in the ups store often and they are always extremely helpful, efficient and friendly. The customer service is outstanding. They have much better prices for printing then local competitors. Also have a great graphic design team.

Ca
Review №6

Okay sure. YOURE RIGHT LADY.

Jo
Review №7

Rude and wont help you with package issues

Da
Review №8

My brother-in-law tried to go in the store with me to use the notary service and was unable to walk to the door because of a medical issue. Kelli went out to the car to confirm his identity and get a signature. We really appreciate that. They were so friendly. Thats great service!

Wh
Review №9

Very nice and friendly employees!!

Me
Review №10

When there is a problem they are NOT customer friendly. The person is rude and is not helpful, if you want good service go somewhere else! My package was delivered to a wrong address and the owner could care less about the loss! Use this service at Your own risk. And yes they will screw it up!!!

Gi
Review №11

The manager the short woman was just so obnoxiously rude because I was inquiring about sending cigarettes. And she got very hostile was totally unprofessional and was not even listening to the question. unfortunately due to the time constraint I had no choice but to use your service as a union worker I am very disgusted by your lack of professionalism.

Jo
Review №12

It was a good experience. The young man greeted me as he came to the counter. He had a pleasant disposition and a good sense of humor, I like that with people Im dealing with. Informed me what was going on as he was doing his job. Ill be back again in the future when I need the UPS Store.

Br
Review №13

I dont visit here often but whenever I do its always a pleasant experience. Workers are nice and always trying to get you the lowest price. Love this store!

Lu
Review №14

The customer service is the best I’ve experienced at a UPS store anywhere. Friendly, efficient helpful. Would highly recommend.

Jo
Review №15

Stephanie and her staff are excellent. I have used them many times for advertising materials with my small business. They are great to work with!!

Da
Review №16

I walk in and no one was at the counter and no one said hello as I walked in and ups wants greetings within the first 10 seconds of walking in.I then needed an overnight envelope with a pouch, they didnt carry them. they gave me an envelope and had to put a pouch on which I then got charged for when UPS gives them the items for free. I will never go back here again. they employees were rude as well and so was the owner.

Mi
Review №17

The store wanted to charge $52.00 to ship a RC car to my nephew. Then they charged us $18.99 for the box. Because they already had the stuff in the box, they refused to give us our stuff back and MADE us pay for the box. I will be contacting UPS as well!!!!!!!

Ba
Review №18

Due to a medical condition I cannot lift heavy packages. They were so kind, the girl went to my car and took the packages in the store. Excellent service and the help was appreciated...

Ki
Review №19

I was denied shipping service at this Store. I was asked to reveal the contents of my package and when I responded a scope cover and a lens being shipped to the manufacturer for repair the store employee (who I believe was the manager) refused to process my return. When I questioned reason for refusal she told me it could possibly be used on a firearm. I further questioned and she made a scene in front of other patrons and employees, referring to laws and Las Vegas Shooting? Regardless of whether a scope lens and cover can be used on a firearm, to my knowledge the 2nd Amendment is still in existence.

Ka
Review №20

Excellent service. I had three parcels shipped to the UK and Carissa was excellent.

Ma
Review №21

Very overpriced, did not honor the quote I got online. Go across the parking lot to OfficeMax, I left the UPS store and went there and they shipped my package for half of what UPS wanted (almost exactly what my online quote was). Very nice enployees, but I will never be back.

Wi
Review №22

Never had a problem. Been here numerous times and the staff is always friendly and Im always right in and out.

Mi
Review №23

Had a job I needed done quickly and Stephanie and her team made it happen. Thank you!

Bi
Review №24

Always great service, and the staff is awesome!

je
Review №25

Just like the persons review about the RC car. They want to nickel and dime you for everything they tried to charge me $12 to ship something that is the size of a dvd. Also they insisted I pay for a shipping envelope when my item was already in a shipping envelope. This ups store is not setting a standard when it comes to customer service.

Al
Review №26

Never called or came to door, just dumped package off, where I could never get andleft.

Sh
Review №27

Used this location for 5+ years. I have always had friendly helpful service.

Ro
Review №28

Amazing customer service and very helpful with everything! Couldnt ask for a better store.

Le
Review №29

Very rude!!! If you want customers to patronize your store, then staff should NOT yell at customers with a packed store.

Ma
Review №30

Wonderful service, always willing to help with a rush order.

An
Review №31

Very kind with great service!

Jo
Review №32

Always great service!!!!

Information
8 Photos
32 Comments
3.8 Rating
  • Address:117 S Hollywood Blvd, Steubenville, OH 43952, United States
  • Site:https://locations.theupsstore.com/oh/steubenville/117-s-hollywood-blvd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 740-314-5278
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–6:30PM
  • Saturday:Closed
  • Sunday:9AM–5PM
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