I have known Scott from Slumberland Furniture forever, for many years since my first furniture purchase and because of him, I own some of the most beautiful furniture. Scott and his staff make myself and my son feel like family. Their affordable prices, knowledge of their products and honesty is the reason I chose to go back again now. Shop Slumberland...you wont be disappointed!Thank you!
We had an amazing experience. We stopped into the Stevens Point location. Theodore was so pleasant and helped us with our purchase of our brand new couch. We highly recommend him for all your furniture needs. Thank you so much!! We will definitely be back in the future for anything we need for our home. You rock!!!
Theodore was awesome and very friendly. My wife and I didnt feel pressured at all to purchase anything and we were able to browse a while before being approached (unlike some other stores).
Went in with a hyper bunch and they were still so accommodating. Helped us find what we needed in less than 20 minutes. And the furniture we purchased was on sale too!! Only downfall is waiting for it to get here 5 to 6 weeks. Oh well at least we got it at a steal and its a gorgeous all wood piece of furniture!
Great and fast customer service! Very laid back and friendly staff, felt very welcome in the store.
My mother purchased a Lift Chair for my step father- he doesn’t walk, he can stand and pivot to his wheelchair. She bought the insurance that was offered too. The chair didn’t even last a year! It’s broken and leans to one side and the footrest will not close anymore-stays out about 6 inches, it’s now a death trap! We notified Craig in March 2021 and EVERY month since then the replacement is backed out to the end of the next month. I would not recommend shopping here and certainly do not buy the insurance. They blame the manufacturer but honestly, if they wanted to fix the problem they would have already.
There were supposed to set up for delivery with my mother. I called to confirm never had set up. 2 of the sales men were cocky .wont be shopping there. We went to Appleton much better service
Had great service at the local store. Sales rep was super helpful and patient in finding me different options for what I was looking for. Great selection of things to choose from and reasonable prices. Have always been happy with my purchases there and will definitely be back.
Knowledgeable staff and friendly.Can’t get better price anywhere else.Good quality experiences, that’s why I continue to buy from Slumberland anytime I need new furniture.
Craig in Stevens Point was super helpful to us! We really liked a couch that was available online but he let us know we probably wouldn’t receive it on time so we ended up choosing another option that actually was a nicer couch & available in our time frame! Thanks Craig for explaining the process and helping us transfer the purchase to Madison as well!! We appreciate the help.
Paige was fantastic at helping us! She was very knowledgeable and patient! We had been shopping at a competitors store and decided to compare. Slumberland will be our go to from now on for anything furniture or mattress related! Their prices are incredible, their staff is everything you could ask for with customer service, and the quality and selection are impressive! I highly recommend checking them out!
Found a great deal on a recliner but the customer service was mediocre at best. If they get commission, they need more initiative to deserve that.
I’ve gone into Slumberland several times until I found the couch I wanted. Always the sales associates have been respectful and helpful. I definitely will be a return customer and recommend Slumberland to family and friends.
Took forever to even be acknowledged by a salesperson but once I was the lady that helped me was phenomenal. She helped me find what I needed and got me out the door! Three other salesmen walked past me not even making eye contact or acknowledging me. Im glad she wanted to make a sale.
Very nice employees. Lots of nice furniture!
Scott was very helpful.Nice store.
Great service, very knowledgeable, very friendly.
Stopped in to look at some new furniture on a bit of a whim. Sales staff was low pressure but still very helpful when I had questions. Ended up getting exactly what I wanted. The whole process was easy and enjoyable.
Love Slumberland, reasonable prices, great furniture. Just didnt get the fifth star because 2 days before my last purchase, the price was $100 less. I dont mind so much that I missed the sale as that the salesman wouldnt acknowledge that the piece was ever that price. Still got a pretty good deal!
Employee was very helpful, but it takes so long to get your furniture.
I was shopping for a new sofa/furniture. I have had luck with Slumberland previously and after shopping around at 2 other places as well, I decided to keep my purchase wirh Slumberland this time as well. I like being able to browse on my own with help being offered for when I was ready. I am not crazy about someone hoovering over me the whole time. I like the qualiry of your products and wonderful pricing as well. I am a fan!!
Ive shopped here twice and have been very pleased both times. Most recently I was very happy with the sales associate that worked with us. Jennifer was very helpful and not pushing or anything. She had good recommendations and was very informative. Thanks Jennifer and Slumberland Stevens Point for having such top notch service and great products!!
Great customer service, and knowledge of product. Thumbs up to Scott, the sales rep who patiently helped me through the process of financing a new mattress!
Awesome help, they let us walk around and look with out being pressured. Asked if we needed help with anything and answered questions when asked. Great experience looking for furniture without being harassed. Thank you!
I found something I liked online, I called them and placed an order over the phone. It was so easy and the person that helped me (Paige) was very friendly.
We just moved to the area and needed several items of furniture. Scott was very helpful. He explained the options without being pushy even though we took our time deciding. Very satisfied with the quality of the furniture and the price. Highly recommend.
Very Very POOR Customer Service. The salesman was dishonest about information And Withheld pertinent information regarding the return policy. Would not recommend them for a dog bed. When I asked why I did not get a receipt he replied Its on your credit card. Manager was rude & also no customer service skills. End result I am stuck with a bed I hate! Will never go back or recommend. Read yelp reviews before purchasing here. They say almost the same complaints.
The sales gentleman that helped us was very informative, explained all options and didnt push product onto us. The delivery guys were very kind and quick.
Very efficient and tryed to help out where they could.... .was very satisfied!
Very nice selection on display. Helpful and friendly staff. Frequently shop Slumberland.
Wonderful service which led to a purchase. Craig was very thorough and informative during our time there.
Great service and selection- Scott our salesperson was very knowledgeable
Needed a new mattress in our recently purchased lake cottage. Salesman was very helpful. Found an excellent sales price on one. Very impressive furniture store. Lots of selection!
Awesome experience!!! We went to Slumberland in Stevens Point and worked with Jennifer. She was great to work with! I was uncertain about how the color of the set would go with the room and she let me take a drawer home to check on it. No other person/store would let me do something like that! It was a game changer for me, thank you Jennifer and Slumberland of Stevens Point!
We come back time and time again. Always great service, non pushy sales people, find what we need in a way that doesn’t break the bank! Thanks!
They were so helpful and friendly! I actually found a chair with matching pillows that they assisted me with and let me purchase the pillows from a different set so I could pull all the colors together in my living room!!
Thank you for quick service and delivery. Definitely will be back.
Great service, didn’t feel pressured into making a purchase and they were able to answer every question we had.
The salesman was great. Knowledgable and showed me exactly what I needed. Much cheaper than competitors price for the exact same thing and more fabric choices to choose from. We also get free doorstep shipping, when the recliners come in, which I knew my husband would appreciate.
Scott has been my go to salesman after my good experience when I made a barstool purchase for my husband’s work bench for Christmas 2020. I also left the store w/new pillow for my neck issues.Since then he has been very personable & professional in other purchases made in Spring. I recently wanted to buy 2 Adirondack chairs but they were not in stock in Stevens Point. He contacted other stores & found the chairs in Marshfield. While in that city last Fri, I got to see the chairs & a matching side table. The set was on display & would not fit into my vehicle. I was able to contact Scott on Sat & my items will be sent from Marshfield to Point & will be delivered to my home in Plover in a few weeks. I’m glad they were able to help me & made me a happy customer once again. 😊👍
Slumber Land Furniture was great. Good prices too.
We were comparison shopping and worked with Scott Pretat at the store. We found Mr. Pretat very helpful, knowledgeable and pleasant to work with. We did make our ultimate purchase from Mr. Pretat.
Was easy and quick to get the items I’ve been searching for
Purchased two mattresses and box springsCraig made the entire experience very. Would definitely recommend.
The staff members at slumberland were very attentive and able to answer all of my questions. It was a friendly and welcoming environment, which made making a large purchase less stressful.
Ive always bought my furniture from a different store in town, but I was pleasantly surprised with Slumberland! My sales lady was not pushy, listened to my needs and we found a fantastic deal in a sectional. The deal was too good to pass up and the protection plan and delivery was also very reasonable. Thank you so much!
Large selection and wonderful service.
Sales person greeted us shortly after arriving and asked if he could help.He was courteous and helpful but wasnt over bearing. We would definitly go back again if in need for other products,
Good service answered our questions Scott was knowledgeable and very nice.
Very nice and helpful very satisfied will shop there again
Extremely helpful and knowledgeable without being pushy. 100% would recommend!!
Scott was amazing. Very knowledgeable, patient & kind. Makes sure you understand all the info about the items youre looking at and is the same way when he goes over the receipt with you. Good prices also.
Great customer service.
The business is Not a high pressured sales store. The sales people are knowledgeable, friendly and down to earth. They point you in the direction of the items your looking for and stand back letting you look and try out items on your own, but are there to answer any questions you may have.
It was a good experience even though I could not shop in person because of covid my salesman was very patient and sent me photos of what he had in my price range and I ended up with a sectional I love! Highly recommend
What a great place to shop our salesman was very knowledgeable on selecting the right bed for me
We needed to exchange a defective mattress purchased from Slumberland. After the mattress was inspected and warranty approved, Slumberland in Stevens point politely and professionally assisted with an exchange. A special thanks goes to Craig in Point for his patience and assistance in choosing a new mattress.
I was very satisfied with my experience at Slumberland. The store is very inviting & clean. The workers were very helpful, and gave me a great deal on my purchases. Im very happy with the quality of the furniture I bought.
Very helpful and knowledgeable. Helped my fiancé and I navigate what we were looking for with ease.
Scott helped us find what we wanted very quickly and efficiently. He was very courteous and professional. Thank you Scott.
Very helpful, great prices. Craig was great to work with. Helped with a custom order, answered all the questioned we had. Highly recommend.
Disappointed that only had 2 sofas that were hot items and no transfers
Great service, very knowledgeable and friendly staff. Always a great shopping experience!
Very friendly employees! They didnt hover while we were browsing. Readily available when we had questions and knowledgeable. The quality of furniture was great.
Got a great deal on recliner. In addition they offer a military discount. I also had coupon for $25 off as a birthday gift. Check them out.
No sales pressure! Very friendly and well informed sales staff. Plenty of options to choose from.
Salesman was great, patient and thorough. Other than the coach about being out of stock everything was great hopefully it comes sooner than later
Very friendly and knowledgeable staff, also have great prices along with great warranties on their products.
We liked your store! So far pending the delivery we are happy customers. Our sales person Katie was very knowledgeable and professional. She was very nice!
Great service from Scott. Product looks to meet my expectations. Looking forward to picking the chairs up.
I have visited Slumberland numerous times and have always been impressed by the sales team. They are respectful, helpful and always friendly. I appreciate the ability to shop without being hounded by the sales team!
Excellent experience, as always. Salesman, whose name I am embarrassed not to remember, was excellent: friendly, helpful, knowledgeable, and patient. I always buy furniture at Slumberland (dining-room set, sofa) because the service is exceptional.
All good, bought a Lazy Boy recliner. Scott was excellent at pointing out the differences between other brands. Price was right and the service was great.
My mother-in-law, husband and I came in shopping for a La-Z-boy and Craig was incredibly helpful and very knowledgeable. We did not feel pressured and he really took his time and was patient with us and answered all of our questions. He worked to get us the best deal. He offered solutions and ideas about our purchase. Craig was able to delay the delivery out for us (which we needed). Craig also told us about the low-price guarantee where they guarantee the lowest price up to 30 days past delivery, which is just awesome! We will definitely be coming back for all of our future furniture purchases!!!
The experience was positive. Craig knew we had price limits. He showed us chairs in that we could afford and didnt pressure us to spend more.
Craig at Stevens Point Slumberland is Awesome. No pressure yet he has great insight.We purchased 2 bedroom sets a few months ago along with a grandious leather couch. Went back today to buy your finest dining room set along with a couch table. Going back for a 3rd bedroom set after we get a room painted.
We come into the store looking for a pair of lazy boy recliners. The salesman was very patient with us as we selected two from the large offering.
Today I was able to pick out new furniture and received amazingly/affordable financing. Scott Pretat went above and beyond as a salesman. He gave me honest opinions when I asked him about wear and tear with children. I absolutely love all my choices and am so grateful Scott helped me along the way.
Trying to get parts there, forget it. The place is only good if you are in the business of getting yourself a new piece of furniture. Then I say that you go visit them.
Craig K was awesome. He helped us purchase the perfect mattress for our college-agreed son. We never felt rushed or pressured.
This is our second purchase from Slumberland in Stevens Point. Craig and Scott are always so helpful without being overly pushy. Very good about helping with color and fabric selections. The quality of their furniture is exceptional and their prices can’t be beat.
Scott was very helpful. I liked that he let us look on our own a bit and didn’t force me to look at anything I didn’t like. No pressure salesmen. Also Slumberland had styles I liked which the previous two stores I went to did not.
After asking whether we liked a firm or soft mattress, Scott, our sales person, took my husband and I around the store to try out five or six beds, all the while explaining each feature, with good true-to-life examples to help us relate. He took his time so that we could process the information about each bed and the way our backs felt after lying down on them. He was extra patient with my overly-involved questions as we tried each one. We left confident that we would soon be sleeping on one of the nicest and most affordable mattresses out there. Because of his help, we even stayed for a while after we paid for the mattress to look around for an extra piece. He had also mentioned that Slumberlands floor prices would remain the same for an extra two weeks past this weekend. So, yes well be back for more amazing deals. Thanks again, Scott!!
Jennifer was very helpful she was a very energetic wasnt pushy a good listener and knowledgeable
Craig was very courteous and helpful. I brought my 95 yr old dad to find a bed. He explained all the types of beds that would work for my dad. I would recommend my family and friends to Slumberland.
Great experience! Friendly staff! Excited to get my new furniture.
The store had a good selection of Lazy Boy recliners, and I was able to find just the one for me at a very reasonable price. Also, I was able to special order the fabric and features I wanted. The sales staff in this store are very friendly and helpful.
My husband and I had a great experience shopping here. We worked with Jami and he was very helpful and wasnt pushy or obnoxious like some sales associates. We will definitely shop here again in the future.
Went in to just look. They approached us offering to help right away. After we said we were just looking they left us alone. We hate overbearing salesmen. When we needed info they were there on the spot asap. Very informative. Left the store after our purchase feeling satisfied and excited about our purchase. Cant ask for anything more and wont accept anything less. I will shop there again.
Jennifer does a great job and very helpful!
If i could give them a half star I would. I purchased a couch on 02/18/2019, the salesman had ensured me that the couch would be available for delivery as soon as I needed it. I gave them a call on 3/1/2019. When I spoke to the salesman he had told me he had sold more couches than he had, in his inventory and was unable to give me a date when he would have more. He gave me a super broad spectrum of sometime in the month of April maybe it will be available. I then asked the salesman if this is a common occurrence at Slumberland furniture, and his response was when they have sales they often over sell. I will never be purchasing anything from this establishment again. He in no way offered a solution to the problem, or any sort of compensation for my troubles. I purchased a couch cause I obviously needed one, and he assured me it would be available whenever I needed it.. You know what they say fool me once shame on you. Fool me twice shame on me.All this being said, I would not recommend you shop here. They will lie to you for sales.
Scott was our salesperson. He did an excellent job.
We purchased a mattress set recently and had several things go wrong, one of which was that the wrong type of box spring was ordered and delivered. While the correct one was on order we found that the mattress was too hard - this is guaranteed for an exchange if we purchase the required mattress protector which we did. When we told them that we would like to do the exchange we were given a hard time (after all we did lay on it in the store - for a few minutes). But they did order the replacement mattress and delivered it at the same time as the correct box spring. Since the box spring was their error it was supposed to be delivered for free but we still had to pay delivery for the mattress exchange - doesnt make sense because we took a delivery date so they didnt have to come twice. And the refund/difference is given in a store credit and there is an additional charge for exchanging! We had been pleased with Slumberland in the past but recently the policy or people have changed. When I wrote to the manager about these issues and others which were in addition to what I listed here I did not even receive an acknowledgment of my letter. Not a pleasant experience.Would not recommend this store nor will we come back to it.
Wayne was vey helpful. I like how the employees at Slumberland don’t pressure a person into buying.
Very pleased with the ease of my purchase and the sales associates were very friendly and helpful!
Has good furniture. Bought a item without being there. The sales man was good over the phone.
Wayne was so helpful. There was no pressure to buy anything and was very kind in the purchasing process. Would highly recommend this place!
We purchased a mattress from another slumberland location and it we received a replacement certificate because our mattress had a 3 sag after 2 years. We took it to this location and they were helpful in picking a replacement but after pushing our delivery date 3 weeks out they just called and said it will be another 2 weeks!!! 5 weeks for a delivery is ridiculous. We are at the low end of the totem pole because it was a replacement but I feel like they are only pushing us further from ever shopping here again.
Excellent service from everyone involved and much better prices than other local competitors.
Prompt service, friendly and helpful staff, very good prices!