I had a flat that needed repair and Ive always done my work at Discount tire. I have the warranty so no charge for the repair but looked all the tires over and have them check the tread and winters ready to hit here in Minnesota so I bought new rubber all the way around. I am always pleased with their service
The manager, Brandon, did an outstanding job of suggesting the right number of tires for my cargo trailer. Brandon and his staff went out of their way to ensure I would be safe on the road. I am visiting from out of town and having this young man take care of my situation lifted a great burden for me. I highly recommend this store. Kuddos
Thanks for the great service to all the crew as I didnt have an appointment set up. They were able to take me in. Big shout out to Jeff for assisting me through the process of getting my new wheels and tires. It was a successful day and accomplishment. I will be coming back in for future service on my tires and if I ever needed new set of wheels.
Employees were extremely courteous and professional the work performed was excellent
This location was fast, friendly, and competent! Arrived a few minutes before close and they had my tires in stock and they were able to get me 4 new tires and on my way in a half hour. Will definitely return to this location.
Very polite salesman, knowledgeable, and helpful. I will return for my tire needs. Did not have to wait very long for them to finish and was not late for work.
Fast, knowledgeable, helpful service. Both Jeff and BJ were very friendly and accommodating.
First time using Discount Tire (for tire replacement from a blowout) and service was exceptional from reception to tire placement to payment & driving off lot. Very busy store but little delay in handling walking along with scheduled appts and appeared all customers needs were addressed and taken care of. Work on my car/tire replacement was fast and efficient...I am definitely a Discount Tire satisfied customer & will use for all future tire needs on any vehicle I am driving!
If you need new tires/wheels or a related service stop in and speak with Joe, you won’t regret it. Joe was able to match an online retailer for me apples to apples and special order the tires I specifically requested. A small non-critical error was made during the installation and he immediately addressed it with concern as if it was his own vehicle. I work in automotive and this experience ensured I’d never buy tires anywhere but discount. The service is fantastic and the prices are too, these guys will take care of you I guarantee it.My car is my baby and they treated it how I would. Don’t settle! go with the best.
Brandon helped me in a jam. Tire was flat and only needed to be patched so didnt have to spend money on a new tire. Actually got the reference to go to Stillwater discount tire from a local person, and was not disappointed. Thanks for the help!
I have been going to this place for tires and service for quite some time. Today I had a flat tire on our RV fixed and I came to have them switch out the tires. They had us taken care of within a half an hour. I asked what the bill was going to be and they said we dont charge for fixing flat tires. I didnt even buy the tires there for the rv. They came on a brand new RV. Their service has always been great. And obviously they take care of their customers. I would highly recommend using them for your tire needs.
Discount tire tries hard. Manager Brandon & employee Brandon went out of their way for me & I appreciate it. Somehow my online order got screwed up & it took 2 visits to accomplish what should have been one appointment. I felt like they heard my complaint & worked on my behalf to remedy it. I couldnt expect recovery service much better than that.
Excellent service! I called to make an appointment so I could talk to a real person. Turns out the person I spoke with was the store manager, Brandon. I was so impressed with his knowledge and he helped me select the best tires for my vehicle. When I arrived for my appt, Brandon met me upon arrival, checked my tire depth, and confirmed my tire selection. The appointment took 15 minutes less than expected, and no unpleasant surprises for the total price.
Great crew and people that take care of you just like all the rest of the discount tire chains Ill be a customer for life and have been
Great staff and great service!! The only place for your tire needs!!
Brandon was a fantastic help, he did a great job helping us select tires and getting the job done right and on time. I highly recommend this Discount tire store and Brandon.
Worked with Brandon. Had excellent service, in and out appointment.
Not very happy with how they handled replacing one tire they had 5 different techs working on it. And the one tech could not get the trunk open he was trying to put the ignition key in the trunk was afraid he was going to break key. Said they checked air in all tires they did not. Techs are not very knowledgable.
I have been doing business with this place for a long time. Have also been taking my daughters there with their cars.Brandon is awesome very professional very knowledgable about what he is doing. Highly recommend. The guy deserves a raise hang on to him, he makes your business, and makes you a lot of money.
Been going there for about 5 years? Just went back today for the free leak repair; squeezed me in. Always helpful, accommodating, etc. Love my current set of tires from them. They are my tire shop, and I dont see that changing.
Best tire serivelce, installers and prices all around been doing business with them for years.
This place is awesome huge thank you to Brandon he is the only person we deal with there all though Im certain the others are quite good would so recommend this place to other people for sure
Fantastic service! Joe could not have been any more courteous or efficient. I went in for a single tire repair and came out with all wheels balanced, and rotated, puncture repaired, and all free of charge! The young guy doing the labor was super friendly and helpful as well. Told Joe Id be back when I needed new tires, and I will be. Service like this is a great way to establish new customers.
In and out with my camper for 5 new tires in about 40 minutes!
Jeff was great and really helped me out tonight. Ive never had a bad experience with discount tire.
Always go here for my tire needs, reasonable and quick polite service.
Extremely busy on Saturday. I was overlooked when my vehicle was completed while waiting on site. Sat for an extra hour and a half. However, all the staff is incredibly polite and knowledgeable. I sat and watched inconsiderate after inconsiderate customer show up twenty or thirty minutes late for appointments like they owned the place. I was steaming, the staff remained cool. Jeff who works in check in was incredible. Jeff made things right for their oversight along with at least thirty apologies. I will be returning again, just not on a Saturday.
Quick and friendly service.
Nice, do things for free, fast.
Great place, amazing staff. Only issue was had to inflate my tires on the way home
I usually go to the discount tire in Woodbury, but I have to say - awesome customer service and a job well done in Stillwater! Never disappointed here :) Andrew and Corey were fantastic
Fast friendly service with good prices.
Was told 45 minutes to rotate tires. I came back an hour later, and they had not started.
My mother -in -laws check tire light was on. Since they last put on her tires we took it in and they checked the air pressure, filled as needed and sent us on our way! Easy peasy.
Very kind and understanding people, very clean and respectful vibes. Good job!
Great service. Very informative. Recommend
Great, professional service in a clean store.
Very professional, Great Service. Corbin and Brett were awesome! Would highly recommend.
Exceptional customer service and always gets the job done right.
They did great they put the Right tires on and now the truck handles great with a trailer on it
First experience at the stillwater location and they did an awesome job.
Love this place, Brandon has great customer service and is a pleasure to work with. If there is anybody that knows tires its Brandon at Stillwater Discount Tire.
From the very friendly staff....everyone I have ever talked to......right out to my car before my appt. time. Very efficient, professional, and friendly! Where do you find these exceptional employees?!!! Discount Tire Oak Park Heights!!! The Best!!
They have awful customer service. Do not go here. They repaired my tire wrong, causing it to be unusable in a few months. Then I returned so they could fix it again, and they blamed me. They told me I did not get it repaired there, even though I had a receipt. They also found the transaction in their own records. The employees tried to get me to pay for 4 new tires because of their mistake. They never apologized, and never admitted that they made a mistake. DO NOT GO HERE. They are dishonest and EXTREMELY rude.
If you come walking in with a skirt without an appointment youll get in before the guy with one.They ordered the wrong size for my 1st appointment.Never called me back for the 2nd appointment when they came in. I called them, and oh ya theyre here.... and claim to have just put me down for 330...Be prepared for the sensors, install, recycling fee, taxes on top of it all you have a bill with a comma in it wishing you wouldve went some where else.All the pricing seemed all over the place depending on who you talked to as I witnessed customer interaction.Live and you learn.Andy brugh2007 SilveradoOnsite 12-21-2020
Had a great experience at this store Joe was awesome came in for 4 new tires he gave us a great deal was very friendly. For just a walk in I was only there less then a hour service was great definitely recommend this store!!!!
Great service at this particular location. On two occasions, weve had leaky tires repaired for no charge. Staff is very friendly and accommodating. I recommend making an appointment though, since its often a long wait for walk-ins.
ALWAYS a good experience, for years Ive been coming to this Stillwater/Oak Grove Heights location, and I would never go anyplace else. They continue to go above and beyond expectations, always quick no-cost tire rotations, good deals on new tires - and great customer service.
Great place to get tires from! Brandon the store Manager was a great guy that did exactly what he said. Quality work at a fair price.
During a snowstorm, my tire was leaking and not repairable, I was leaving the next morning on a road trip. Jarrod and Jordan had me in and out with a great deal on new tires in an hour. They did offer to put my spare on before trying to sell me new tires. They gave me options - clearly their first priority is customer service instead of maximizing profits.The entire team is committed to friendly and honest customer service. Great work.
Great service good price
Had a slow leak on a tire. Repaired quickly. Excellent customer service by every individual I dealt with. Would easily recommend.
Best place to get tires period! Danny is a great guy and will take care of you. I’m not to impressed y many people but he went above and beyond expectations for me. I would recommend their services to anyone.
Store Manager Brandon went above and beyond service when I had a flat tire. I have been to this location many times and the customer service is spot on.
Hands down the best place to get tires! Danny was incredibly helpful and went above and beyond expectations for customer service. I will not go anywhere else for service! It only took 30 minutes tops to put on a set of 4! Theyre incredible and I will recommend them to everyone!
Overall, I am upset with the way the tire appointment went. It took them 3 hours to get it right. Granted they were nice and made sure everything was good. Still shouldn’t have taken so long.
Quick service, very reasonable prices!
Excellent customer service. Came from 1.5 hours away for warranty work and wouldn’t hesitate to choose them for any future tire needs. Thanks!
Brandon Enerson runs a great operation!
Professional, nice, knowledgeable and not pushy. Very happy with the customer service I received.
AMAZING AMAZING AMAZING. I couldnt say it enough!! They go above and beyond what they need to or should have to. Every time I have been in there Ive had nothing but the most exceptional customer service I have been to in a very long time. They have helped out in situations that they should never have to. Always making you feel comfortable and going above and beyond to make you feel special. Example: a loaner tire? Who would think a store would put a loaner tire on your vehicle until the tire YOU needed to order would come in. And in the comment section on your invoice it says helping a customer out. Best part the loaner tire was FREE!! Great job guys!! Keep up the great work...it does NOT go unnoticed!
Great experience. I got a flat while trying to get out of town on vacation. They kindly patched the tire and mounted it and got me on my way. Very much appreciated! I will make sure to go there next time I need new tires.
Great, friendly knowledgeable staff. Bought my last four sets of tires from Discount tire and will continue to do so. Cant put a price on good service
Always great service. Unfortunately I recently had to take advantage of their warranty when I got a flat tire. No trouble at all. They got me in a put a new tire on in no time. As long as service like this stays the same Ill never go anywhere else for tires.
Brandon treated me and my wife really well. Highly recommend this location! They were the cheapest for the tires I need for my wifes Jeep Liberty, service was done quickly with no issues. They did NOT try to upsell us which I appreciate as I do not like that. Tire Pros in Hudson screwed my wife out of $2000 a while back so we were a little untrusting at first. Brandon treated us very well, he was very nice and bent over backward to get us what we were looking for! Thank you very Much I WILL be back!
Wanted to give a shout out and thanks to Jordan at this location. I blew a tire on my Audi in the middle of a road trip. The car has a very unique tire size and no one in the state had the tire in stock to get us back on the road. Jordan offered several solutions and went out of his way to find a used set of Audi wheels that would match my car for tires they had in stock. Was back on the road in a couple hours when I thought we would have to turn around and cancel the trip. Been a customer of discount for 15+ years and will continue to shop at these locations. Thanks!Jeremy (logged in under my wifes account)
This location has been very helpful when it came to tire selection and cost options. I have came in with a budget in mind and was able to pick a great set of tires that exceeded my needs and even got a rebate. They are very good at fitting your needs if you have a tight budget too. The staff have been very friendly and the service itself is surprising quick here. They do offer coffee, and bottled water while you wait and the location is always clean. If you need some tire maintenance done this is definitely one of the better locations Ive been to.
Had an air leak in one of my tires because the rim was corroded they cleaned it re balanced it I filled it with air made sure it wasnt leaking anymore and didnt charge me anything
The customer service at this shop is beyond words. Danny Woods is exceptional. The team was curious, quick and efficient. I will never go anywhere else!
Very happy with the service
Could of gotten a better deal somewhere else for tires.
Brought a different vehicle other than my own. Slow leak in a tire. Out in 20 minutes. No charge.
These guys are pretty fast. $100 dollar package gets you unlimited rotation/balancing for the life of the tire. You are in and out in around 20mins most of the time. Customer service is great as well which seems non existent nowadays.
OK I have said it before and I will say it again, DT Rocks! I just moved here from Forest Lake where I has a loyal customer of the Lino Lakes DT for 15+ years. The team here in Stillwater took care of me beyond my expectations as always. BTW, about a year ago, I had a blow out at an area that was not close to DT and needed to buy tires like that moment, so went to another place that rhymes with Deads.... and starts with an F Over a 6 month period I had vibrations and issues with the tires, thinking they were junk. A last ditch effort took the car to DT and they inspected and BALANCED the perfectly good tires and took care of all the issues... I still cant believe that a tire shop could not get there own product balanced yet kept telling me that the tires were within spec... THANKS DISCOUNT TIRE TEAM!
ALWAYS TAKE YOUR CAR TO THIS SHOP! Friend recommended me this place had my tires done here twice and havent had any problems. UPDATE: On 7/8 ran over a nail and they fixed it for free and they were very quick. Update: Lug bolt broke when i tried to remove a tire. Had a problem and they fixed it with no fuss. They should have 5 starts on google.
We have taken our cars to Discount Tire for years and have been pleased with their service and prices. Early this year my wife brought her Honda CRV into a Honda dealer for routine service. As part of that service they rotated the tires. While rotating the tires they discovered that several wheel bolts had been stripped. The last service on this vehicle had been completed by Discount Tire. I brought in the service invoice from Honda and explained the problem to the Oak Park Heights Discount Tire manager. He agreed right away that they were almost certainly the cause of the problem and was really excellent to work with. We received a check from Discount Tire that covered the cost of the service and fix. This was very nice. Much better than the hassle that I have seen with some other businesses. I Highly Recommend this Discount Tire location.
Great service. Very friendly and knowledgeable. Done in less than an hour.
Who wouldnt love a place that fixes your flat tire for free. Thank You Discount Tires For Reducing my stress. And making my Day Better.
Good guys. REALLY busy on Saturday mornings. But they hustle. Even saw the store manager mounting tires while another dude was working the desk. Thats dedication 👌
I have been going to the Stillwater Discount Tire since I got my first car at 16. Theres a reason why its the only place I go for anything tire-related: they are absolutely fantastic! Every issue Ive had theyve taken care of promptly and with unmatched professionalism. Great business!!
Awesome customer service and staff
This time, I went in for my four wheeler wheels that needed to be replaced and I feel the best thing about Discount Tire is the employees! They are over-the-top friendly and helpful and above all patient :-)
They got me fast and fixed problem.
Always great prices and service!
Everyone was friendly and courteous. Had 4 tires put on my truck and was in and out in under an hour. I have been dealing with Discount Tire for many years and have been very happy with their work.
Have always had good service and honest answers at every Discount Tire. My visit yesterday in Stillwater was no exception. Made quick work of changing out a flat and worked with the road hazard insurance (provided by Tire Rack no less) to ensure I got my reimbursement. Thanks Dan Woods (manager I believe).
Nice fast service, did my boat trailer
I needed tires I brought in mounted on wheels I bought in and they did it for one third the price Tire Pros tried to charge me. They got it done quickly and didnt try to sneak a bunch of upgrade charges into my bill. Very good service. I recommend them to everyone.
On vacation, drove over 750 miles with the wheels shaking at highway speeds. Went to the Stillwater, MN store - they were awesome!!!! Customer service was outstanding from the initial phone call, to the greeting at the door, to the service we received. Chas met us coming in the door, listened to the description of the problem, and assured us that they would find the problem. Within a half hour got the text that the car was ready to go. Chas explained the issue (fortunately just tires out of balance) and then the real surprise - no cost to us. Not sure but I think it was a secret Santa gift. Drove it off the lot and was instantly relieved that the shake was gone. Would definitely return - we visit the area several times a year, I know if I ever needed service I would go there first.
Always good service
Had tires rotated and had made appointment. They got us in immediately and the wait time was minimal. Friendly staff and comfortable wait area with plenty of seating. There are also plenty of places close by to grab a bite or shop while you wait.
Awesome service! Brandon and Stephen were very professional.
Highly recommend this Stillwater location! Danny, the manager was great to work with! Very friendly and knowledgeable! Had new tires put on my Ford Fusion and was in and out in no time...
I came in with a flat tire 20 minutes before closing and was greeted with a smile and told me absolutely no problem, they could definitely help me. They were quick, extremely nice and very helpful. Danny the manager was who helped me, and I cant thank him enough!
This location is awesome. The staff is very professional, friendly and well, awesome! Reasonably priced tires too! Thanks so much for the service!
Great prices on many brands. Shop, order, pay and schedule appointment online then come in for hassle free installation.