Venus was so amazing and helpful. We walked in once before to just look around and even though we didnt get anything that day she was still great at explaining how the store was and where things were. Tonight we walked in while waiting for a table and she helped us look for a second dresser took us to look at the catalog but we eneded up finding something on the sales floor that worked for us. When we get our hose next year definitely coming back to see her!
Great customer service. Silvia and the manager Adam were very helpful in providing great service. We came in for simple bed frame and box spring and ended up getting approved for a specific bed set that caught our eye. It was such a blessing. They really do want you to get the best deal possible and don’t want you to leave unsatisfied. I am very happy with the service and approval I received.
We were helped by Silvia both times we went in the first time we were just looking she answered all of our questions. We did not end up buying that day but she did give us her phone number. We did text her a week later after we talked about it and measured.she took the time to send us pictures of sectionals for us to look at so we had a better idea of what we wanted for the next time we went in. That made it so much easier for us to decide what we wanted. When we went in she was very attentive to us and very professional and was very nice to our children she was very quick and easy to work with I was able to get us exactly what we wanted. We will definitely be recommending her in the future.
This is my second purchase at Good Deals, what an awesome experience!!! The Good Deal staff was friendly, knowledgeable and professional from the moment I walked in to the end of the sale. The sales representative Lay was great to work with. She was friendly, patient and provided great tips on interior decorating. I highly recommend Great Deals in Pittsburg!! Great customer service!!
I recently visited this store and was assisted by Venus. She gave me the run around of the store upon the deals and sales. Great customer service in being straightforward of the price and what the value of the furniture products. I got a good deal in buying a dresser and ended up buying a chest as well!! If you want some great customer service get in contact with Venus.
My experience at Good Deals was fantastic! As soon as me and my friends stepped through the doors we were immediately greeted and helped. Belen was our sales person and she was extremely helpful with finding me a good mattress. Very friendly and even more patient with helping me, I would definitely go to her again for more help with furniture purchases in the future. Overall my time at the store was pleasant and welcoming, I will be returning again in the future for all my furniture needs.
Gabie, thanks for helping us out today! Such a big help from start to finish. Made our buying experience a easy smooth process. We are at a total appreciation for guiding and working with our preferences. Made our home filled with new memories and new beginnings. We can’t wait to sleep in our new king size bed set, eat on our dining table set and lay on our new couch!!! 🥰🥰🥰
By far one of the best experiences Ive had. Venus was not only knowledgeable but insanely helpful!! She has excellent customer service, and was very attentive! I will definitely be coming back!! 👏
Sylvia was amazing to work with and I found exactly what I was looking for. No high pressure sales pitch, which was refreshing. The entire purchase process was was smooth and easy. I highly recommend this store!!
This store has literally the best prices and everything is in stock! I received everything literally the next day! Jorge was amazing! He is extremely knowledgeable on everything in the store. I highly recommend this store. I tried giving 10 stars unfortunately you can only give 5 but they really truly deserve 10 stars or more. Incredible environment great energy, good vibes for sure, the whole staff was great and very friendly and very nice.
This place was awesome! I just moved out here and wanted to get a couple of things for my new home. I was a little nervous coming by myself but a very nice girl named Adriana came to help and made the process so much easier and less scary! I’ll definitely be coming back here and will highly recommend. Thank you for the great service!
Great prices here! Venus was very helpful throughout the process and I found exactly what I needed. Will definitely be back!
Great service. Came into this furniture store not expecting to find everything I need and next thing you know the employee Emmanuel and Venus helped me find everything. I received amazing customer service and amazing deals!! We will be back for me. God bless this store
Adam has been extremely helpful with my bedset. Amazing customer service here. They take the time to help here highly recommend
Emanuel is the best. I have been stressing trying to find furniture and he saved the day. Customer Service and Customer Care is important to me and Emanuel is the one,
Adam & Adriana were awesome! Adriana went out her way to get me the answers I needed the 6-7 times I called her today! The merchandise was just what we wanted & they even made the delivery happen the next day! Thanks Good Deals
I knew I needed to replace my futon from Walmart that was breaking from the bottom up. I just needed to save up some money to purchase a something more comfortable and most importantly, more stable.On 10/27/20 I came to the Good Deals show room. I looked around at a few couches, and met Liz. She was very polite and let check out couches. After sitting on a few, I talked briefly with Liz, and then went to another furniture store to compare prices and products.Ill be honest and say that I originally found a couch at the other store, and had put money down on it, but after finding out the wait would have possibly been four or more months, I got my money back.On 10/29/20, I came back to Good Deal and took a better look at the couch that felt the most comfortable. I did the stretch out test, because this couch was going to be used for two things: sitting and having a good conversation with guests AND laying down with the dog while watching TV. After the stretching out on the floor model test, I knew this was what I wanted. Liz happened to be there that day and made purchasing this couch a dream, and easy to buy.Liz was professional and courteous in answering all the questions. I highly recommend talking to Liz about whatever furniture needs you have.I received my couch on 10/31/20 and I couldnt be any happier with it.Edit: my neighbor, Daniel Swanner was so impressed with the couch and the customer service, that he came in on 10/31/20 to talk to Liz to order a couch for himself as well.
If you need someone who knows what she’s talking about and need some good deals definitely stop by here and ask for Adriana! She helped me find exactly what I was looking for! She’s really friendly and nice. I’ll definitely stop by here again for all my future furniture needs! Thank you Adriana you did a great job!
Adam was amazing perfect customer service was even better. I needed something for my new home quick and he made it happen. This store knows what they are doing I recommend you come here. Definitely good deals as well!
Jorge was very helpful in helping me and my husband pick out a bedroom set.We didn’t see anyone when we first walked into the store, but Jorge was quick to come out and greet us. He gave us some quick info & left us to browse on our own as we made a decision.There wasn’t *quite* as much of a selection as I had hoped, but we really appreciated him answering the questions we had about the bedrooms sets they did have when he came back to check on us.He was friendly and personable, and we really appreciated his help picking out our first bedroom set!
Adriana was such a big help! She provided amazing customer service and was amazing at helping me pick out items that complimented each other and to my taste. I will definitely be coming back to get help from Adriana since she was really knowledgeable!
Great customer service.we got a good deal. Will come back again.
Cant wait to get this in my man cave!!! I paid this off about a month and a half ago. Im still waiting on my furniture to be delivered. Ive been calling and getting no answers. My love seat finally arrived. It had 2 cuts in the leather and 1 of the cup holders was missing, and the headrests does not work. No one is returning my phone calls or texts. Its like they just basically took my money. I would never recommend this place!!
Was greated right away by Alyssa, she was awesome. Had a great experience. Definitely will be doing business with them again!
I came in not too sure what I wanted to buy decor wise for my new home and Alyssa helped me! She has excellent customer service skills! Not only did I feel comfortable with Alyssa, but she helped me find exactly what I wanted. Im so happy and in love with what I purchased. Thank you Alyssa, I’ll be coming back!
Never ever go to this place. They have terrible quality furniture and on top of that, attitude issues and pathetic customer service. We ordered a dining table and when it was delivered the table was wobbly and chairs were broken and had stains. We called them and they kept saying throughout the day that manager is busy and then later even started picking and hanging up our phone calls. The woman was so arrogant and rude and said manager is busy and I don’t know what you want me to do and hung up! Ridiculous. They are cheats never go to them. They even lied that their delivery service is through a third party and that’s why it is expensive @$159. But when their truck came it had their logo and I even saw an ad which clearly said they are hiring delivery drivers. Such cheats won’t stay in business for long.
Adam was very helpful, great customer service as soon as I walked into the store he greeted us very quickly and professionally, asked us did we have anything in particular we were looking for as soon as I told him what I had in mind he directed me to the area where those items were located and then made me aware that they were having a great Memorial Day sale... He was super friendly and knowledgeable in regards to any questions that I had... I would definitely recommend anyone looking for furniture to come by Good deals and see any of the helpful staff here 🌟🌟🌟🌟
Emmy made it super easy for me to pick up a couch and I had a great experience. Clean store and friendly employees. The only place I’ll buy furniture and appliances from.
Venus and Adam were amazing they got me an amazing deal on a dream mattress. I’ll be recommending this to everyone!
Great customer service! Found the perfect couch, and will receive within the week! I definitely recommend coming to Good Deals for all of your furniture/appliance needs!
Adam and Alyssa helped us find everything we needed at the best price, and it is being delivered the next day! Stop by here for your furniture needs I promise you won’t regret it! I give them 5 stars!!!!
Adriana has perfect customer service, very knowledgeable and willing to answer any question. This store knows what style you’re looking for I recommend you come here. Always have good deals!
Not only was the furniture of good quality and diversity, the customer service was by far the best experience Ive had in a long while. There are no words to describe Liz because she was just that awesome. From the moment we walked into the store until the end of our transaction she was such a great help and very welcoming. She was knowledgeable about everything in stock and things on back order. She answered all of my questions with certainty and clarity. Liz made it feel like a conversation between two people who had known each other for a long time instead of just another transaction. Her customer service skills are impeccable and I would definitely recommend Good Deals to my family and friends and I would definitely recommend they see Liz.
Sylvia was wonderful, helpful and informational. I walked in here just to look and walked out with a new sectional. Definitely go to sylvia to get help here as she will try every option possible to help you accomplish your goals!
Great deal on a washer and dry set, the sales associate Venus was a pleasure to work with as well as the manager Adam.
Thank you Alyssa! Such a happy face and an amazing employee. She was so helpful! And I highly recommend her assistance when needed. Thank you so much for making my life THAT much easier!!
Came in the store Wednesday looking for a sectional and was assisted by Venus she was Very helpful! I was surprised I got my sectional the next day (with Covid going on) I assumed I’d have to wait alot longer, She helped me find the perfect sectional and thank you to the delivery team you guys were awesome! I recommend this store for any furniture I’m happy with my purchase thank you!
I went to Good deals and as soon as I walked in I was greeted by Adriana she helped choose what I wanted and I am super happy with my purchase! I would definitely recommend going here and definitely asking for Adriana cause she will have you covered with any question! Great customer service!
I went in last week looking for some couches and Venus came to greet me she did an excellent job showing me different selections and what deals you had to offer. I ended up purchasing some reclining couches and I absolutely love them thank you so much for your help
Venus was great to work with. She’s new to the company and did a great job helping me find what I needed. They have great deals make sure you stop by and check them out.
SWINDLERS. See below...Called to see if they had any leather sectionals in stock and they referred me to their FB, which actually has pics of everything in stock. Called back to order and they’re delivering the next day! Liz was super responsive and helpful.*UPDATE* They delivered the couch the next day and were friendly, but they didn’t set up the sectional correctly. They didn’t lock the brackets together so each piece is separate and will fall over if you sit down too hard. We paid $169 for delivery and setup, so that’s disappointing.*2nd UPDATE* I don’t normally do updates on reviews, but this has been a very disappointing turn. After we finally got the couch together (since they didn’t assemble it correctly) one of the recliners leans down on one side. I tried texting the number they previously contacted me from and they wrote back that it had been disconnected (even though it obviously hadn’t...they hand wrote the text, not an auto response). Now when I call it just rings and rings. Sketchy place, I feel completely swindled.
Had the best deals great quality furniture and most of all great service. We had went to one other furniture store in stockton and there was no salesman in sight. But at Good Deals we were greeted instantly. Only went in for kitchen table and ended up buying a sectional, bedroom set, and kitchen table. Adam was awesome and offered us the best financing options. Thank Good Deals Crew!
5 Star Experience!Alyssa made it effortless to leave with a brand new bedroom set very pleased!Will recommend to family and friends.Will be coming back to shop again!
Do not buy from this place. I waited 6 months for my couch. Once the 6th month came around, I called and they said: “one more month”. A month passed by and called again, by this time it’s been 7 months without a couch, they said they had one at the store that’s very similar to the couch i wanted since they had no idea until how longer the couch would get to my place. I said sure, if it’s similar okay, then they said I had to pay 250 dollars more for that couch. I said sure, if it’ll come within the next day or so. Received that couch, fast forward 1 month later, the couch springs and wood broke. I called to see if I can get a replacement and they said no because that was the floor couch, the couch they have on display. They didn’t tell me that before I had said yea to that couch. Now I have a broken couch and 1800 gone. Do not recommend for anyone to buy from here! Stay away!!
Got my dishwasher here and i am very satisfied with the awesome deals i got! Adriana gave me answers to all my questions and she made sure to give me a great price. Coming back for a fridge soon!Thank u adriana
We got the best prices ever! We shopped everywhere good deals was the best! Jorge was very knowledgeable and amazing service! Highly recommend!!
Went in the other day to inquire about purchasing a brand new sofa set for my house. A lovely young lady by the name of Adriana helped me out, gave me all the information needed to set up my purchase. I just want to say that there needs to be more employees like her, she was amazing and kind hearted. She helped me find the ideal set for my household, thank you Adriana I will definitely be shopping with you guys again.
Half price during Memorial Day Sale! Bought dining set, bed and mattress, refrigerator and awesome sectional sofa. $159 for delivery and complete setup. My salesperson, Paloma, was professional, friendly, knowledgeable and no pressure. Ill go back for all of my furniture needs. Thank you!
Went in recently looking for a bedroom set. Jorge was the first one to greet us, and was big help throughout the store. We found a great set, and he made sure we got a good deal! Thank you again!
Had a great experience for a customer, great and friendly customer service and very great hospitality. I gotta say that Alyssa Zamora was especially helpful with showing me around and giving great help with my purchases. I would recommend it to friends and family.
Alejandra and Lay were FANTASTIC!!!!! They made the process very easy. They even helped me carry my table and chairs out. What amazing customer service. 10/10 would recommend.
Very good customer service and give very excellent deals Silvia sales person
Came in to look for Dining set and was greeted enthusiastically by Belen and the rest of the ladies in the store. She was new but had great customer service. It took a bit longer for the transaction due to availability of some of our picks but all in all, we were satisfied with the deal we got with the help of Sophia who was helping Belen navigate the system. Came back the next day to pick up the dining set and everything was what we wanted.
Came in looking for some new items for my new place and Alyssa had me come out with EVERYTHING I needed! This is definitely the place to go and the service was amazing with her!! Definitely coming back and straight to her!
I found a bedroom set that was in my budget and great quality. I had no issues with scheduling for delivery. I love the customer service I received and didn’t feel like they were trying to get over on me .
This store is so much fun! Emmanuels personality was 10/10 such a funny guy gave us an amazing deal and delivered very next day. THANKS GOOD DEALS
Thank you Adriana foe helping me find the perfect refrigerator! I will definitely come back for a new sectional! Very satisfied with the help and prices!
Alyssa is amazing!!! Went in to just look around for a washer and dryer set. Not only was her customer service amazing but her knowledge of products and her ability to provide an amazing deal sold me!! Can’t wait to get my washer and dryer, I will be back to purchase again ☺️
I will be honest, at first I did not believe the deals were the best in the area, so we went looking further to other furniture places but WE HAD TO COME BACK BECAUSE NO ONES DEALS WERE EVEN CLOSE TO HOW GOOD, GOOD DEALS ARE. Now here we are back at good deals and we made our purchase yayyyyyy! Thank you to Adam and Emmanuel their service is amazing I recommend everyone comes here beautiful store!
Awesome prices for beautiful pieces! Alyssa was so pleasant, informative, and friendly. Her customer service is what will have me referring my friends here over&over again. :)
When I went to this store, Adriana was very helpful. I needed help finding some furniture that matched my home. I wanted a sectional and she helped me find one, that was in my budge it. I will definitely come back because of her amazing customer service.
The staff was helpful, but at the same time they were a little disorganized and it seemed like I had to yell over the extreme loud music. Selected a new dining room set which was priced fair. They had quite a bit to choose from.
This is the best furniture store I have been to, I am heavy on reviews so seeing how positive they are here made me feel so confident in shopping for my home, the most welcoming associates and comforting atmosphere, thank you Adam for helping create our DREAM HOME with all the amazing options you had at your location. ⭐️ ⭐️⭐️⭐️⭐️
Recently purchased a sofa from Good Deals. Thanks to Alyssa the process went smooth and easy ! Definitely pleased and satisfied with her customer service that I received. I will be coming back for more furniture in the future !☺️
Mariana was excellent she had amazing customer service i will be back for the dining set
Found this store on the map, was greeted and assisted by Venus . Very good customer service skills made the trip much more joyful and fast bc she was able to answer all questions .
10/10 would recommend!Walked in just for fun, came out with an entire bedroom set! Bed, dresser, nightstand and a mirror! S/O to Adriana, loved her energy!
Purchased my furniture today and I must say what an amazing experience! Staff was very courteous and nice! Great prices also!!! Thanks!
What can I say. Competitive pricing! ✔ Knowledgeable customer service!✔ Great selection for simple to superior taste. ✔ I made 3 trips to this store and the service with a smile behind 😷 remained the same. Thank you for making my purchase experience stress-free without haggle!
GREAT experience. I really appreciate Liz!! I had no expectations walking into the store, but I did have a specific style in mind as well as a budget and she was super mindful of that. She showed me some great options. I also didn’t feel pressured into purchasing anything, rather I was convinced just from how knowledgeable Liz was! So so pleased with the exquisite customer service she assisted me with. She’s awesome, I recommend asking for Liz whenever you’re in!
The staff is very nice and patient.. definitely going back again and Great prices too. Alyssa was very helpful 👌🏽
Was helped by some girl I believe her name was Venus .. hands down amazing customer service she helped me find exactly what I was looking for & with a smile on her face ! Employee of the month forsurrre . ✅ great job 👏🏽 !!
Its was a very pleasant experience from being greeted at the entrance and being escorted to the furniture i wanted to see. Paloma was very nice and explained everything i needed to know. The young man that escorted me to her was also very nice. All in all very pleasant.
Venus was very helpful when I came into the store. She helped me find exactly what I wanted and for a good price.
Thank you Adriana for being patient with me today, helping me find my new dining table. I will definitely be coming back for my future room goals 😍
Really great experience from the manager Emmy. He got us what we wanted for an awesome price and made it hassle free
Very clean organized and very helpful Venus an employee of good deals was respectful and informative on the sale selection and financing available.
Emmanuel was fantastic. Great deals and great customer service. I’m in love with my mattress and bed frame! Thank you 🙏🏽
I went to buy a couch the lady Venus who helped me out helped me pick out a perfect sectional her service was really great
Adam, was very helpful and answered all my questions. Gave us a great deal on our new couches. Their inventory selection is awesome! Great furniture store.
Belen was such a wonderful help. She was amazing and actually very knowledgeable. Great customer service. She had a wonderful personality. Would very much recommend if uou buy from here that you have Belen assist you.
Adam is a great help. Very accommodating and very helpful for us to be able to find something that worked with our price range, he made it happen for us! I highly recommend this facility! 🌟🌟🌟🌟🌟
Liz, Adam, and Paloma were a great help, got exactly the item I needed and they did everything they could to make sure it all worked out for me. Everything in stock with next day delivery!! Come here first folks
Purchased a cooktop on Monday. next day delivery not available. Wednesday delivery didnt happen> called and it was changed to Thursday. received and open box that was discovered to be missing parts on Friday. Called by 3 pm to get parts personally speaking with Jorge and never heard back. Saturday nobody is aware of the issue. now I can go pick up my parts. or wait for a possible Tuesday delivery and since I received a partial delivery they dont want to return my delivery fee. I am being unreasonable about waiting until Tuesday or asking for my $160 delivery fee back.
Shout Out to Adam, he went beyond the call of duty, I was in search for specific style with regards to a sectional couch. I described what it is I am looking for, he said we do have that sectional let me make a couple of calls. Now, I have the sectional I wanted.Wait, I now have the washer and dryer, I was looking for. Thank you Adam!Adam is the Epitome of Excellence!
Emmanuel went above and beyond to get me approved with Synchrony. Purchase made and scheduled my delivery for when I return from out of town. We love our new dining set. Emmanuel is 5-star!!
I will go here again when I need furniture. I recommend this place to anyone who needs furniture Theres always good deals and staff is friendly. If you need a good person that knows about furniture go see Alyssa!!
They have it all! Superb customer service and selection of high-quality furniture. Emanuel and Adam went above and beyond to help me find the exact couch I was looking for. From style, color, size and price all the way to my front door using their own delivery service, they exceeded all expectations. Support your local businesses!
Cool store. They have large variety of furniture and good deals. My family and I are very satisfied thanks Emmanuel
Listen here everybody and everyone Emmanuel by far has the best customer service very sweet and knowledgeable. He helped thoroughly to find me a 9pc dining set for an amazing price.
The sales representative was very nice and willing to help as much as possible.I was very pleased.
Amazing service by the customer associate qdriwnna, the manager was also very knowledgeable and informativ! Thanks good deals!!
The sales people were extremely helpful and nice to us. They answered all of our questions and gave us a good deal.
Great customer Service friendly the staff is beyond great highly recommend
Venus and Emmy were great to deal with! We just went their to buy a bed for our guest room but end up buying more including living room furniture as well Great customer service and very easy to work with 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
Jorge help us find our furniture and was awesome. Had great customer service. We appreciate the help thanks.
Silva and Adam were the bomb, they were so helpful and were able to answer all my questions, I ordered a sectional somewhere else and it wasn’t going to come in until September, we came here and are now getting our sectional tomorrow, I highly recommend this store above all others!!
Thank you Adriana for helping me find a new bed set! I can’t wait to remodel my room! Come here to find yourself great deals!!!!
Emanuel was super awesome!! and very helpful with my experience shopping at this location..Best part is they have great deals..I look forward to shopping and buying from this store again.