Great service - all of their folks are professional and polite.From the phone service to the will call folks..would recommend going to them..

I would have given -0 stars if I could. This company is so corrupt to business partners its sad. They keep your credits on returns. Their math practices are way off. They will basically take more than owed from you, make you wait 120 days plus for you money or not return it at all. Im still getting invoices from months ago after I was told that they were paid off. I filed a complaint with the California Attorney General, who knows if it will go anywhere. Im sure theyre connected in some way. A huge corporation gobbling up smaller businesses and forcing you to buy form them. Ive found ways around it, it might cost a little more but being able to not deal with this company is a lot better. Benzeen Auto wreckers in Sacramento, Rock n Roll in in Dublin area are far better choices. Their customer service is far better than LKQ/Keystone by far. They actually credit you back on time. Avoid this place at all cost and only use them if youre stuck. Or try car-part.com and find your used parts. For aftermarket, Quality Auto Body Parts is your best bet. Same part, less money.

Sent the wrong part and for 2 hours to finally answer the phone still didn’t get the right part

LKQ used to be a decent company, but not any moreWe bought an engine from them and purchasing experience was horribleThe first engine they tried to sell us had 140 Kmi, but after we checked the vin through car fax the engine had more then 400 kmi (it had a rolled back mileage)The second engine had nice mileage and vin number was clean, but the delivery was 2 days late, and also they charged us sales tax, even though we have resale number on file with them, and we have bought parts from them before.They also charge a core for an engine, this is normal practice, -- unfortunately the last time we bought an engine from them, we couldnt get them to pick up the core. I spoke with at least 2 or 3 different sales reps. Each one of them assured me that core would be picked up within a week, and ..... nothing.So to make a long story short, we will not be ordering from LKQ again, and unless you have a good legal team wouldnt recommend them to you either

They cannot deliver a part for the price quoted on the phone. Parts you dont order will be billed to your account. They will also call regularly just to see if you want to buy anything. They will also say anything to make that sale.

Great prices on parts like fenders

Bought a replacement engine for a Chevy Equiniox. No issues. Great refurbed engine. Good price.

Unbelievable... I purchased a Transmission from these Yahoos on Thursday Guaranteed to be here in Salinas Ca on Monday... Monday comes and Dale said Oops...it was sent to Los angeles. Then tells me they screwed up and it doesnt have all its parts and that he is sending another one out of Bakersfield... Has 10K more miles... So today is Wednesday and still No Transmission. Very Very Bad company to work with... Quick to take your money... SMOOTH talking ... BAD Results Given.... Do your best to find your part ANYWHERE else.

Aftermarket car parts place good guys working there and really good prices they also do bodies doors assemblies for sale as well

Fast in out

Worst customer service over the phome I ever experienced. 👎🏼

I have now er

Horrible service!