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Morgan Automotive Repair - Stockton
7711 Murray Dr, Stockton, CA 95210, United States
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Morgan Automotive Repair - Stockton
Comments
Jo
Review №1

I really hate to have to make this review public. I took a car for a windshield repair. A 3rd party did it and they did it well. My pickup however that had been worked on for oil change and service is another story. Two weeks later oil change wasn’t done till told I’m taking it home tomorrow weather they did it or not. Ended up getting done after told they were just to busy. They told me they inspected my car during the time no actual work was done. Said I needed a entirely new secondary radiator because of running and it had a hole and was leaking. Second issue they said I needed to replace two front shocks due to both leaking and to replace all. 3rd needed 2 new tires (no argument there). 4th some wire issues (also no argue there). Took my pick up home and the key fob to unlock and start my car now won’t start my truck anymore. Called them to tell them and was told I’ll write it down but no offer to fix what they did. Took truck to a radiator specialist for a second opinion and the guy said after doing a pressure test and exceeding weight no leak. No running, no wear and frankly that it’s one of the best quality radiators he’s seen in a while. Shocks came back as also needed not even 2 years old, no leak either.Once taking truck home from Morgan’s I’ve had issues. Key fob not performing certain functions as it did when I brought it to them. I’d say they tried to scam my cars insurance knowing it would be covered to fix the issues they listed. They also quoted me prices that the second opinion place laughed at and he said those are inflated by 100%. So be prepared for them to attempt to up sell you for things that me exist or not. I had high hopes for this place and they let me down when all of their suggestions turned out fake. I do business with trustworthy companies not people looking to make a buck even if it came from my insurance and not my wallet. They also never called me back to attempt to fix my key. I will update if anything new arises.

Sh
Review №2

This place is great love it first time here and they treated me like i been customer for years i love it. I will always come back to them. Courtney was great excellent service. Thank u so much guys.

De
Review №3

Absolutely fantastic experience!! Amazing customer service! You will not be disappointed with Morgan Automotive

St
Review №4

They were so thorough on letting me know what was wrong with my car and no one has ever done that before. Very friendly and professional .

M
Review №5

Clearly irresponsible and rude. First, they did not talk straight mouth and they were interacting with their co-workers rather than explaining what was needed to be repaired and fixed. Next, stretched the car while estimating and did not even bothered to say sorry. Then, took a long time, and estimated the highest of all than anyone else around the city. Sure, have a lot reasons to not come back. Thanks for ruining the day even more.

Ca
Review №6

The place to go for auto repair. Brett is an amazing and smart mechanic, knows alot about many vehicles.

Me
Review №7

Love Brett he works around any difficult times you might have and he cares

VI
Review №8

Very friendly workers. Work is always done in a timely fashion.

Ch
Review №9

Morgan replaced the fuel injectors on my 2003 Duramax in Feb 2020. Big job - almost $6000.00. In June I noticed a small oil leak (~1 tsp on the driveway). They took the truck in, verified it was related to the work they had performed and repaired it under warranty. The oil leak repair was also a big job - it took approximately 4 days to complete. The repair was performed without delay, they kept me updated on their progress and there was no extra charge. Im leaving this review which I rarely do because I feel that their service is a cut above what most of us have come to expect. They stand by their work, no excuses, no disappointment.

Mi
Review №10

Quality repair and friendly staff. Unfortunately Ive been here a few times and I am very happy with the color matching and timely repairs. Prices are within industry averages. Worked with my insurance agency and made it hassle free. No doubt I will be back with bad drivers on the road and in parking lots.

Ri
Review №11

Was very impressed with the professional caring service. Would highly recommend has all around respectable people to help with your automotive needs. Give them a shot.

Ro
Review №12

Very professional, friendly and accommodating.

Ch
Review №13

Great service and very knowledgeable

Da
Review №14

I was impressed with the level of professionalism and caring I experienced here. They gave me a ride home when I dropped my truck off, then called me and updated me with the repair and expected costs. When I picked my truck up, they found two problems I didnt know about. They adjusted my throttle cable which made the truck drive better than it ever has. I would recommend this business to every one needing professional help with their cars. Thank you again

Pa
Review №15

I feel like family when I walk in the door! Couldn’t be happier with the quality of service I get at Morgan Automotive. My car works perfect they explain everything and I know I’m getting a good price. I can even get a ride home if needed.

An
Review №16

Excellent Customer service ! Our car was repaired at Certified Collision Center across the street, and when we picked it up, the check engine light was on, but wasnt on when it was dropped off for the body work (Certified collision did nothing wrong, it was just a sensor/wiring that needed to be repaired due to the collision).They sent it across the street to Morgan Automotive, and they accommodated right away. They took the car in, ordered the part, and even though the repair kept us out of our car an extra week ( we had a rental, so it was completely OK), they were sure to stay in communication about the progress & I appreciate that ! Id recommend them to anyone looking for an honest & friendly shop to handle their automotive repairs or maintenance.

Ka
Review №17

Always professionalI have never had a bad experience. Everyone is so pleasant and professional. From my very first visit the staff made me feel very welcomed. When I walk through their door Im always greeted by my name and with a smile.

Sh
Review №18

I ALWAYS receive excellent customer service. The staff is friendly, helpful and very knowledgeable. The staff go out of their way to make sure I am well taken care of.

Ti
Review №19

Called for an alignment on referral from my tire company. Got me in same day and gave me a discount for the referral. Great service.

Mi
Review №20

Lady at the desk was patient with me.I came in with the seller of the vehicle, I was the potential buyer. I signed the paperwork because I am paying for that information before i purchase that vehicle. I signed it with Sal witnessing me signing it. While waiting for the vehicle being inspected, i was called in twice in Sals office. Some minutes passes by, Sal calls the seller(the guy that came with me) to the inside of the shop to check on the issues of the car. I was not included. I seen the seller walk towards the back, so i had to run after him and tag along.This is my second time here. Around 3 months after the first incident. I am unable to re rate and give a new review because google does not allow me to. Young lady at the desk did not even say good morning. I checked in. My appointment was at 10. Young lady that attended me said she will let Sal know that I arrived and to have a seat. I did not hear her call Sal at all. 30 minutes later another customer walks in and right away she calls Sal and lets him know of this customers arrival and oil change. 10 min later, Sal comes out and asks, who is here for Morgan automotive? The gentlemen and I raise our hand and they take the gentlemen in. I got up, said thank you to the ladies and left. I tried being fair again and give it another chance. They must not need my business.

Ap
Review №21

I recommend this shop to anyone looking for good, honest and reliable automotive repair services. They go above and beyond to make sure your auto is well taken care of. Their customer service is very polite and professional.

Br
Review №22

The appointment was easy to make, when I arrived they quickly checked me in and got started on my van.I had a great conversation with Jazylnn (Service Manager)while waiting and before I knew it I was ready to go.Thank you for the personal touch!

He
Review №23

Very good on repairs but pushy for more work

Le
Review №24

Best place ever. They treat you like family and you won’t have to worry about them trying to scam or make stuff up. Won’t go anywhere else

Ma
Review №25

The entire team at Morgan Automotive Repair went above and beyond to provide complete customer service and support. They made me feel like a valued client.

Je
Review №26

Morgans took care of my car most professionally. Thank you

Ka
Review №27

Every time Ive been here I have had the best service and my car runs great afterwards. They always go above and beyond to help me no matter what the problem was! I have to say the staff is all well mannered and they treat me with the utmoast respect every time Im there no matter who I talk to! I highly recommend them to anybody! Thanks Sal!

Ki
Review №28

Very Friendly and Helpful Personel..Will Always Return..!!

Ha
Review №29

Reat place to go. Hard to find Auto places that are steady with great reviews and customer service. No upselling like Ive experienced with other dealers. Been there many times to get my cars worked on and they are always honest, on time and fair priced. .

Ar
Review №30

Great customer service ! They dont b.s. You and they keep it real!! Going there from now on.

Lu
Review №31

Great customer and car repair/maintenance service. Would recommend it to anyone!

Le
Review №32

Very professional and informative, very reasonably and affordable. I would refer Morgan automotive to anyone.

Cr
Review №33

Aaaawful experience Do Not take your car here.My vehicle left with more damage from this place than what it went in with!!!!!!! I will never take my vehicle there ever again😡A complete waste of my time!!!

Bi
Review №34

They did a great job on cars

Jo
Review №35

Consistent courtesy and customer service

Ja
Review №36

They repaired my car the work was great

Ca
Review №37

Very nice personnel service was great

Jo
Review №38

Very expensive closed on weekends

Cy
Review №39

Good service

Ce
Review №40

It was good

BO
Review №41

Cheap and trustworthy

Ja
Review №42

Did my alignment

da
Review №43

Meh

Information
4 Photos
43 Comments
4.2 Rating
  • Address:7711 Murray Dr, Stockton, CA 95210, United States
  • Site:http://morganautorepair.com/
  • Phone:+1 209-952-7901
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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