I work for a designer hardware showroom in Burlington and when I had a customer call, needing hinge screws that we did not have in-stock, I called Aaron at Spartan. Aaron literally jogged back and forth from the front of the store to the back, a couple of times, to check stock on the specific screws my customer needed. I was able to call my customer back and send him up the street to Spartan to pick them up. Now my customer can install his clients front door in this freezing weather! Everyone is happy! Thanks for the hustle, Aaron!!
They are a bunch of cool cats in there. They always help me with my CRAZY projects
Great place to go locally for ny garden supplies, paint for the home, and most other things I need like a mat for the bottom of the bathtub! Great friendly staff! AND huge selection of Yeti products and grills!
Outstanding customer service with really friendly staff! One person walked to the back of the store with me and cut the length of tubing perfectly. Then, above & beyond, he cut down the seem to accommodate my needs. I highly recommend bringing any project needs to this store for supplies and assistance. Thanks everyone there!
The assortment of the store is plenty for nearly all hardware and home repair needs. Highly recommend it
I enjoy shopping at Ace Hardware Spartan Paint. They have plenty of parking, a knowledgeable staff and are always happy to answer questions.
They stock items those large home stores dont. I was looking for a few 1/4 x 28 TPI screws. Looked for them unsuccessfully at those BIG Box stores. I really didnt expect Ace to have them but gave it a shot. I was amazed that not only did they have it, they had an assortment from hex head to cap, black, galvanized, stainless all neatly organized. Wow how they do it is beyond me. Im so glad they have such a vast assortment of fasteners in such a wide range of thread sizes.
Staff is really friendly and its a great place to get Benjamin Moore paint. Generally higher prices than the big box stores, but a great selection and youre supporting a neighborhood store.
The store itself is clean and seemingly well maintained. If it was not for that fact Id rate it one single star.If I go into your store and youre having a conversation with somebody at the front, and youre behind the register, you need to strongly consider implementing at least one of these changes:A) Learn to multi task. There are zero people in line. I shouldnt be waiting 5 minutes to check out $5 worth of hardware when nobody is even in front of me in line.B) Ask one of the (at minimum, that i saw) 2 other associates that arent helping customers at that moment to helm the register while you chat it up.C) At least step away from the register that you arent using so that there wouldnt even be an expectation that Id receive timely service from you.It comes down to the ability/willingness to multi task, how you choose to present your body language (standing at an empty register implies readiness to help), and simply not making me stand there in the middle of the afternoon wasting my time.Ultimately I have only myself to blame for this experience. I passed right by Rounds hardware right up the road and should have just given them all $5.38 of my valuable business.I encourage anybody associated with the management of Spartan hardware to simply walk into Rounds one day and observe the placement of their personnel. It might open your eyes.
Great service! Clean easy to find what you need. Plenty of parking.
What a Great Hardware store!Very helpful, Awesome Customer Service
Not only a well stocked hardware with a helpful & knowledgeable staff but a great source of entertainment for our two year old grandson, an excellent resource for Stoneham.
Very friendly and courteous. Staff is very assistive and knowledgeable about the store.
After going to all the other stores Spartan had what I needed, Im very happy
Always had good service here. Good selection of nuts and bolts to use on the car They also offer propane refills.
Love this place when it has what I need. They do propane refills which is a great deal.
I get all my Benjamin Moore paint here. Great staff.
Love it! They are so nice, and they have the best price for Benjamin Moore paint.
I started off not liking the staff here, but theyve gotten friendlier over the past couple years. Good spot to get your propane tank filled.
Friendly, knowledgeable, good prices. Small business owned.
Great hardware store and great staff, very knowledgeable.
Great place to shop.Have everything you need.
Spartan workers are knowledgeable and helpful. Ask for the senior discount This is how a hardware store should be run.
The best in the area.
Personable and knowledgeable staff.
It is a great place if you are moving and painting
Very good the workers are great
Friendly fair prices good information
Always helpful, knowledgeable product advise.
Always helpful staff.
Everyone is very helpful, knowledgeable and nice
Good place for residents to buy....
Great staff that are very helpful
Clean, well organized, friendly, helpful, courteous staff.
Good hardware store
Nice and friendly staff
Best hardware around
They had just what i was looking for.
Well stocked
My go to place for paint!
Terrific staff!
Nice