I went to see faith ( Stonybrook location) for waxing and she did an amazing job! Super friendly, and very efficient, I got done in 15 mins. ( this was my first time coming here, and definitely will be going back! )

First time going. My daughter received chemical burns from traditional eyebrow waxing months ago. She has been afraid to wax again. Showed staff the photographs of what happened to her. They were confident this would not happen at the European Wax Center. My 13 year old left with pieces of her upper lid and skin between nose missing, as well as her right eyelid swollen. She is so upset and I dont blame her. Her eyes look awful. She is also in pain. The professional should have known better not to continue once ripping off her skin on the first eyelid. We trusted her as she is supposedly the trained professional. Then I had my eyebrows waxed. I have NEVER had a waxing like this. Half of my brows are missing. I have to purchase an eyebrow pencil to fill in what was there before my appointment. Unbelievable! I can deal with the awful job, but my poor daughter is in pain and has visible injuries!

First time getting waxed here, and Jackie was amazing! Definitely going back!

I had a great first waxing experience with Gabrielle! She was very kind, professional and made me feel relaxed and at ease

I called on the phone and decided to sign up.I was told in advance that they have 2 free time, I signed up for the next one, but since I realized that I would be little late, I asked and the second one will definitely be free. She says yes, yes. As a result, when I arrived, I was late for 5 minutes I was no longer accepted, it turns out that only 15 minutes were allotted to me.I dont understand how you can process three body parts in 15 minutes.In the end, I was told something record that I had it, that I was 5 minutes late, the girl would no longer be able to accept me. I asked, What should I do? I was told, We can do nothing to help you. Come back in 3 hours.For me, such an appeal in the service sector is unacceptable, so I would not recommend anyone to visit this particular place.

I adore Gabrielle! I was so excited to see a black woman as my waxer! Our hair is just different, thicker and I just knew she knew how to handle me! Honestly the least painful Brazilian I have ever received at EWC! I’m NEVER leaving her! 💛

Just not the feeling I want while walking in . Not greeted by both woman & felt I wasnt welcomed. I took my business elsewhere.

Clean but the staff wasnt hospitable or friendly

Gabriella is the greatest! Very friendly and thorough!

Love my waxer Gabrielle! She is so gentle but efficient and a fun/friendly person. The wax they use is SO much better than wax and muslin strips!

Gabrielle is thorough & so patient. Highly recommend her! She’s a gem

Very bad service, I just want to tried for second time but I didn’t work, tried to explain to the receptionist my complaint for last month, she do not care about it, she never apologized for the past service and I will never come back again.

Sheri is amazing

Ashley did my first wax today and she made my experience very comfortable and was quick, but also took the time to explain the process to me and listen to any questions or concerns I had. She was very professional, made me feel very relaxed, and my money and visit was well worth it. Definitely recommending all of my friends here!!

Lauren is the best. Eyebrows to a Brazilian —best.

Had my first wax today with Lauren she was absolutely amazing. She calmed me down since I was super nervous and made me feel great. The only reason why I didnt give another star is because the person in the front was very cold and rude. Overall I was super happy with my service all together though.

Best place for waxing especially for men

I love love love Gabrielle at the Stonybrook location. I’ve heard mixed reviews about waxing in general but my experience with her was perfect. She is professional, personable, prepared and a perfectionist. She gets EVERYTHING! Love her!

This was my first time ever getting waxed and my waxing specialist- Gabrielle was AMAZING. She is very knowledgeable and was so kind and patient with me. The facility is also very clean and the front desk girls are professional and attentive.

Faith has been waxing me for over a year now and I feel like I gained a new bff! she always makes the service so comfortable for me and is so good at her job. so professional, so funny, shes the best! 😘

I am a regular here for more than a year now for Brazilian and Cher is just awesome! Everyone is really nice and make you feel really comfortable. I never had a bad experience here and would highly recommend this site. In general I love the deals offered by EWC, especially since they have a location almost everywhere.

Great location and friendly staff

If I could give -00 stars I would. I normally dont write reviews however after my daughters experience I want to share. My daughter is on Acne cream medication and we were unaware that she should not get waxed until AFTER that fact. They waxed my daughters eyebrows without getting any information or asking her if she was on medication, then after she peeled the skin off my daughters eyebrow is when she asked if she was on acne medication and then proceeded to do her chin anyway even after knowing she was on the medications. Her skin basically peeled from under her chin and eyebrow and may scar. Then the girl pretty much acted like my daughter shouldve told her. I regret not being in the room with her, I will never let her go in alone again. How would a 14 year old know that or know to tell her not to proceed. Good idea for them to ASK IN ADVANCE, it is there job to get the facts before they proceed and STOP when you see a problem dont continue to wax her face. Beyond pissed right now. And I gave a tip and shouldnt have. I will never go to this place again.

Excellent staff. Kim is so knowledgeable at front desk. Gave information without being pushy. Great personality. My daughter loves it Got her student special. Worth it. You have nothing to lose I think the first wax is free

Jaci is amazing, I have been going to her for almost 3 years now. Not only has she made my waxing experience great but she has also become a great friend as well.

Im using my husbands account to post this my name is Angela and I have been coming to Jaci for over 5 years now and she is absolutely the best esthetician iv ever had. She always has a smile on her face and makes something like a Brazilian wax such a pleasure each and every time I go. She is truly the best at what she does.

Always a good experience here. The wax is not too painful. Staff is very friendly and waxers are always great.

Ive been going to Julie at EWC for the past 2 years. In my opinion, she is the best waxer they have. Always so kind, really easy to get along with. She really takes care of you and make sure your brows are on fleek before you leave. There is just something about the way she shapes and cleans up the brows that it is hard to find anywhere else! I always get compliment on my eyebrows ATLEAST once a week, if not more. 10/10. Highly Recommend.

Great, clean, and employees always make you feel comfortable. Waxing is pricey anywhere you go but I find that they are within reason and the wax is actually a lot less painful than the usual hot wax. Would recommend to anyone!

Great job Stephanie is really professional and friendly I’m so happy I’ll definitely go back again ❤️

Been going here for 3 or more years and just had a Brazilian Wax with Saphire and can honestly say it was the best experience I ever had, Saphire was not only professional she did an amazing job being both painless and thorough, I will never go to anyone else but her from now on!

Very professional and very clean

I have been going here since May 2017. I see Rachel regularly for my eyebrows and underarms. She is quick, funny, and professional and the waxing doesnt hurt. I love this place and I will keep going back!

Great. Friendly, professional, CLEAN. Absolutely the best quality of wax product. Never go anywhere else.

Jack is awesome, but still not a fan of get my back done.

I expected my first experience getting waxed to be a scene straight out of 40-Year-Old Virgin; I was pleasantly surprised when Jaci yanked the wax from my nose that it didnt hurt a bit.

Sheri is great and I feel smoother each time I go!

Very clean. Staff were nice and service quick

Wonderful and friendly staff. Eager to accommodate and please the customer which is what its all about.

Great girls at front desk were great and Rachel is the best

Ok so this was my first waxing experience for a full Brazilian and HONESTLY it was the best experience EVER, I wanted rachel to do my wax because before I came I read so many reviews on her . She was very patient with me and took her time and was sooo sweet and funny . I lived my first experience and I’m definitely returning

Entire experience positive from first booking to appointment to scheduling. staff is helpful and knowledgeable and esthetians are professional and pleasant people Ive been going for two years now to this location and the experience is always positive, I highly recommend it!

Cant say enough great things about this place. From the welcoming, accommodating personalities at the front desk to the expertise and precision of the waxers you will love it! Ive seen multiple specialists there and never had a bad experience with any of them. Ive been seeing Julie Z for both of my services for serval months now and she does amazing work. EWC was my first ever wax experience(other than eyebrow waxing) and I will never go anywhere else! Dont be nervous to try it, they walk you through everything and you will be a customer for life!

This is the best place to get your wax, just make sure you ask for Ashley she doesn’t come off shady, she doesn’t leave hair and she’s amazing. I wouldn’t go to no one but her..

Professional very nice staff

Very clean location and kind and courteous staff.

Great staff... super friendly

I got my eye brows waxed here and they just weren’t it!!! They took almost my entire eye brow off and made the shape pointy weird and so thin:( me and my sister got them done and were both extremely disappointed. We won’t be going back here again!!!!

Staff is very professional! Very reasonable rates! Place is Immaculate!I had a very bad Brazilian waxing experience prior to visiting EWC (they used strip wax). Therefore, I was very apprehensive to try a new waxing center! Bree made me feel very comfortable, explained the entire four step waxing process they used as well as the stripless wax, and talked me through my entire wax! She was even able to recommend a product (Ingrown hair serum) that I AM INLOVE with, I used it every day since my first wax there!HIGHLY recommend EWC and Bree especially.

A little pricey but they do a great job!

Very professional and useful...

Justyna is the best!!

Clean and professional yet grossly overpriced

ABSOLUTELY LOVE European Wax Center!!!!!