Why does everything have a markup on it? Maybe it is something in Florida, but up north we never bought a new car with any kind of markup on it (including my husbands SUV that we just got during the pandemic).Maybe Im just used to getting a fair trade, paying under MSRP with no extra add ons. Our converstation here lasted 5 minutes, well save a few thousand dollars by buying when we are back up north.
I would like to thank everyone in the Wallace Mazda team for making our car buying experience much easier, and more pleasant than I ever thought was possible. They were able to work with my less than perfect credit to get us into an SUV that was absolutely perfect for me and my family. I appreciate that there were no hidden fees, or high pressure sales tactics that I recently experienced at another dealership. The staff members were very knowledgeable, friendly, and professional. I would highly recommend this dealership to anyone looking to buy their next vehicle.
Amazing staff and service. Kelly made buying a car simple and fun with a great personality. And Mike in service went above and beyond for us .
I have never had such a pleasant experience purchasing a car as I did here at Stuart Mazda. Joe, our salesman, is an amazing person who has integrity and lots of knowledge. The management and the finance people were also very pleasant and easy to work with. Thank you All so much! We love our CX9!
My husband and I just financed a gorgeous Mazda CX-5 with the amazing help from their representative, Kellie Sheetz. Kellie made our experience easy, comfortable and fun. We definitely recommend Wallace Mazda of Stuart and Kellie to anyone searching for their next vehicle!
Great price and super service. We couldn’t have been more pleased. Josh was so helpful and friendly so it made the experience that much better!
Had a great Experience last weekend at Wallace Mazda, with the help of Josh Rollins we were able buy our new car. Right from the start Josh put us at ease and took away all the stress of buying. He was knowledgeable, friendly, down to earth, and understanding of our budget needs. He went above and beyond to make sure we were comfortable and satisfied with our purchase. We are extremely grateful to Josh for all his help and for making this experience seamless. If your having any anxiety, stressor dont want to deal with pushy salesman go see Josh he will set your mind at ease.**Thank you Josh and we will definitely be back once our son starts driving in the next few years**
We had an outstanding sales experience! Joshua Rollins, Sales Consultant, was extremely organized and knowledgeable. He listened to what features were important to me and put me in the perfect car to test drive. I drove home in my new car in just a few minutes. Joshua went far above our expectations!
My first Mazda! Amazing experience! Joshua Rollins, Sales Consultant, was extremely organized and knowledgeable. He helped me from top to bottom with turning my Jeep lease in and putting me in a brand new Mazda CX-30 lease. I had a consigner with me to help which can sometimes be a tricky process but he helped from top to bottom to make it a smooth process. Drove in with a Jeep and left with my new Mazda. Highly recommend!
Buying a car can be daunting! You are inundated with calls, emails and texts if you so much as show a little interest in a car. I was in a car accident and needed help finding a car. When I arrived at Wallace Mazda Joshua meet us at the door and proceeded to happily run from dealership to dealership only to be told that I needed to go home and do some research. He texted me twice in two weeks and allowed me to get my stuff squared away. Two weeks later he helped both me and my friend buy vehicles. If you go to Wallace ask for Joshua! You will not regret it!!!!
Took my mom out car shopping to replace her car that was recently totalled from an accident. Kellie Sheetz came out and greeted us. We had no clue what kind of car to buy but had a price range and some features we wanted. Kellie showed us a car we hadnt a clue about. Working with her was a wonderful experience. It was like old friends who got together to catch up on life. We left very satisfied with a car. I highly recommend everyone to ask for Kellie when they come to this dealer. She is real and down to earth. I truly loved that in her personality. She loves her job and highly praises the company she works for and it shows. And I must also give a shout out to Daniel Azocar who helped us find an extended warranty that worked for us for the car. The Wallace Dealerships have a great reputation and these two employees are perfect examples of what makes the dealership one that I would recommend to anyone.
Joshua Rollins is great to work with. He is knowledgeable, courteous, and professional. Joshua made the process simple and easy, offering us advice that facilitated us choosing and purchasing a car that we are excited to now own and at a very fair price. Hes not the closest to us, but we will buy every future car from him. Thanks Joshua, and Wallace Auto Group!
This place is SUPER Unprofessional and inconsiderate for my travel and time. I was lied to with false promises just to get me to come to the dealership. Telling me I was talking to a manager but it was a call center lady named Vanessa. She pretended to be a manager named Patrick Harrington and created an appointment for a Cx5 carbon edition today. The manager Brad called me at 11:17 am confirming my appointment. I drove over 40 minutes to get here to be told that the car is sold already. Then they tried offering me other cars I did not want. I feel disrespected for them not to give me a call, specially Brad who confirmed my appointment, in letting me know that the car was already sold. I wasted my time and gas to go to a dealership when they already knew it was sold. Super unprofessional and very inconsiderate.
I highly recommend this dealership. Kellie is best sales girl out there she is no bs to car business. Having her work with me of getting out of my lease now I officially a car owner of 2018 Mazda 3. The entire staff was amazing. They have made my day great!
If all “Car Salesmen” were like Josh Rollins, people would never cringe at the thought of buying a new car ever again! Hands down the best person to speak with if you or ANYONE you care about is looking for a new car. I personally dreaded the thought of dealing with a car salesmen, but the time came where my wife and I (expecting our first child) are in need of a family vehicle. Mr. Rollins not only took time dealing with all my crazy first time dad questions, but helped my wife and I feel at ease during this scary and exciting milestone in our lives. We left and came back twice to speak with him and NEVER did we feel pressured. In fact, he laid out every option available and assured us that no matter our decision, he was honored to help us. Long story short... we purchased a 2021 CX-5 because it fit our needs and exceeded our expectations. Josh said he was honored to help us, but we are the ones who are truly honored. He valued us, and not what dollar signs we brought. Thank you Mr. Rollins!
Just bought our second car from Wallace Mazda and again, it was a very pleasant experience. Kellie was great. She was helpful, understanding and very easy to work with. She’s also honest and straightforward, which (unfortunately) feels rare when buying a car.The team also went above and beyond getting our new car detailed.Wallace has been good to us and Kellie is a great salesperson. Go see her if you need a car.
I had the best experience at Wallace Mazda with the amazing Kelli Sheetz! She really knows her stuff! I felt super comfortable and very well taken care of throughout the whole car buying process.(which can often be stressful and confusing.) I am so pleased with my purchase and its due to Kellis genuine hard work and care that I was able to get my dream car. Thank you, Kelli! Ill be sure to be sending my friends and family your way!
I went in after my Corolla was totalled and Josh Rollins helped me find a vehicle that exceeded my expectations. I absolutely love the car I bought. He went over everything in detail and was completely up front and honest with us through the entire buying process. Everyone there was very friendly and welcoming as well. If youre looking to buy I highly recommend coming to this location! They have a variety of different vehicles that are Mazda and arent. Ask for Josh hes awesome!!!!
Always extremely helpful staff very knowledgeable theyve always been very nice every time Ive brought my car in
I just purchased a vehicle from Wallace Mazda and I had the best salesman ever. Joe McLeod went above and beyond to make everything smooth and hassle-free. He has extensive knowledge of the products and took ample time to review and explain everything to me. Joe is a huge asset to Wallace!
Most Amazing Dealership. They were super friendly and very informative. They helped me through every step of buying a car. Thank you Joe, Patrick, and Daniel for being so patient and working with me. Ive never had a more welcoming experience at any dealership any where. Everyone who works there is very friendly! Check them out, you will not be disappointed.
Hi everyone. I was so nervous buying a new car, until i met Joshua. He made it simple, he did everything and more of what i asked him to do. There was NO all day thing. He was personable, professional and kind. Do yourself a favor,,,,,,go see him at Wallace Mazda. You will be so grateful not to have all the crazy stuff some people try, when purchasing a car. He will be the ONLY one i will be recommending to everyone. Thank you Joshua for an amazing car buying experience. YOU made it easy and effortless.
I recently bought a 2021 Mazda CX-30 at Wallace. I couldn’t be more pleased with my beautiful RED car and the stress free process to buy it. Bruce Losurdo, my sales consultant, is terrific. He treated me as a well informed consumer and asked me helpful questions about my driving habits and needs. This allowed me to be confident about my choice. The finance process went through without a hitch . Thank you Bruce and Wallace Mazda!
Best car dealership experience I’ve had. Arley helped me and was at the door to greet me as soon as I got there and got me into a new car in less that 2 hours. No haggling or frustrating back and forth, just straight to getting the best deal. My family has multiple cars from Wallace Mazda and they will always be our top recommendation.
Wow !!! What a pleasure it was going into Mazda Wallace and getting out of our old lease and into a new one. I was dreading this whole experience because of past experiences.......Let me tell you, Kellie Sheetz really made this experience easy, fun and like a dream. She was knowledgeable, patient, caring and far from a robot, trying to make a deal. My face hurt when I left from laughing so much with her.I recommend anyone looking to get into a sweet deal and enjoy your experience while doing it, GO SEE KELLIE SHEETZ.Thank you for helping us get into our new lease. Happy to be a part of the Mazda family🙂
My wife and I just purchased a new 2021 Mazda CX30 and our sales representative Kelly Sheetz was amazing. We traded our old car in and Kelly was there to help us with anything we needed, from getting us our new vehicle to answering any question we had along the way. A very professional sales rep and even better person. I highly recommend Wallace dealers for anyone interested in buying a new or preowned vehicle. But If you want a Mazda please go see Kelly and she will take care of you with, honesty and professionalism to go along with a great smile. Everyone was excellent even Daniel the finance manager.
Wow! We have purchased many vehicles through the years at dealerships all over. Most of the time it’s a hassle and not a great experience. We usually dread it. UNTIL WE WENT HERE! Arley was our salesman, and we couldn’t have asked for anyone more down to earth to work with. No pressure, no BS. Such a pleasant experience. He was SO easy to work with and went above and beyond! The entire transaction was GREAT! I wasn’t even sure I wanted a Mazda. But I have to tell you, once I drove one, I was sold. If you’re looking to buy, please go here and be sure to ask for Arley! Financing was a breeze as well! 😊 I would absolutely purchase from them again. And I can say, without a doubt, I have never felt that way after purchasing a vehicle.
Yoel is honestly the BEST!!! He was as caring as a sweet son, and made the process fair and extremely easy - hes a terrific asset to the dealership! Id buy every car from him. Love my Miata!
Purchased a car today with Yoel, and the experience was amazing. Definitely recommended anybody looking to purchase a vehicle visit Wallace Mazda first.
I was looking for. SUV I had gone to 4 dealerships. This was my last dealership. No one listened I had either inexperienced sales people or they were not interested in really helping me.Until I met Kelly she was friendly, informative. She Told me about the cars I was asking about. She cares and wanted to truly make this happen. It was like we were a team doing this together. She was there for me to help me get what I wanted. I will be back and ask for Kelly.
My radio stopped working. Call it the small pleasures of life, call it first world problems but I like a working radio. But I refuse to pay 200 dollars to get it fixed. As soon as I am able I’m getting rid of my Mazda 3.
We had an excellent experience here at Wallace. This is Robert’s wife Beth giving Joe 5 plus stars. I needed some assistance after buying my new CX-5 and Joe was right there to help. Joshua was a big help too. I even made them a bunch of TRUMP/ Republican masks🙂 for all of the team there. If you are looking for a new car, go to Wallace Mazda!
Joe and Danny are the best to work with. helped me get my dream car!
I recently purchased a vehicle from Wallace Mazda. Kelly S. Was Awesome!!! I was not looking forward to the experience but she made it easy and enjoyable. I would totally recommend her. I love my new CX5 and know it is a great car!
My dad and I went to Wallace Mazda just planning to try my daughter’s car seat in one of their vehicles to see how it fit.When we got there it turned out they had recently gotten a trade-in that was exactly what I was looking for.Our salesman (Bruce) was wonderful. Not pushy, up front and honest, and worked well with me- even holding the vehicle overnight so my husband could come back with me the next day.The process was seamless and easy. I really appreciated working with people I felt I could trust.We love our new (to us) CX-9!
Best salespeople I have come across, management is meh.So I had to update this... went in to buy the car after management dragged out the sale of a used car and as per usual with this dealership, no one would give us a straight answer on the extended warranty... they decided to pull the deal even though we already agreed on the office and they had my tag on the car. First, the GM refused to sell us the vehicle if we brought our own financing or cash. Then when we relented and said we would use theirs, he then pulled the deal because of the way I spoke to his Finance guy, his little brother, and he wanted $600 more on the sale price. Whats comical is my wife was in the room with the F.I. kid the whole time and I walked in at 810pm and was like I have 3 kids here, this went on 45 minutes too long, and we need to go. Then the F.I. went on and on how he wanted to make sure he got credit for the sale, all class. Needless to say even if I had wanted to have sat in his office I couldnt take it because the kid reeked of cigarettes.In the end, this dealership just wants to take advantage of people. The F.I. guy accused us of cheating because we knew the interest rates and would have caught them adding points. Everyone plays dumb when you ask about extended warranties and them they drag things out in hopes of getting someone just wanting to sign and get out of there. I literally heard a warning that morning from my chiropractors office about how shady this dealership was and they just proved her correct. Luckily, we dodged a bullet and hopefully you will too!
Joe was an amazing help in getting into my 2021 Mazda CX-5. He was very knowledgeable, patient, and catered specifically to my needs. Joe did not pressure me like how some sale people to just to make a dollar. Joe worked for me and I could not be happier with the end result!
They had a used car I was interested in and the test drive was smooth and easy. Sitting down to talk about the logistics and numbers was rough. The manager came out and was bullying me to buy the car or put some money down before I could leave and the salesman stopped being so helpful.
Bruce was absolutely great! Not pushy and very down to earth. I cant wait to bring my husband so we can upgrade his car! Hands down best experience buying a car.
I came in with knowing exactly what I wanted and Kellie was able to get me just that! Super experienced, patient and never made it feel like she was trying to push a sale. Will definitely be back for my next vehicle!
First of all, considering Covid.... Its an absolutely pristine establishment. Clean from top to bottom. From tabletops, to desk areas to bathrooms, clean. Secondly, I have never been met with anything but the best hospitality there is. They genuinely want to make you as happy as possible with what you want in a vehicle and will go above and beyond to help you find THE car for you.
I can not express enough how grateful I am for the purchase of my new Mazda CX-5! The amount of professionalism that my sales lady, Kellie gave me, absolutely exceeded my expectations! She was attentive, precise, educated, and made this experience one that I could not be more pleased with! From the moment she guided me through this experience, to finishing up the final touches with Danny in their finance department, I couldn’t have been more pleased with how I was taken care of. I walked in knowing exactly what I wanted, and walked out happier than I could have imagined! This was the easiest and smoothest transaction by far, and can’t express enough what an amazing asset Kellie is to your company! Keep up the great work Mazda!
Kellie went over and beyond getting me in and out quickly. Great experience, thank you.
I was not planning on buying from Wallace. I had had a unacceptable experience and left thinking I will never go back there. I spoke with a Friend and was told to call and speak to Jo Mcloud, So I did and I am so glad. He not only helped me find the car I wanted, his professionalism, respect and overall knowledge had changed my experience from a -1 star to a 5 star. He was patient, answered my questions called me to make sure I was doing okay with all the information he gave me at the in-service. He is without a doubt a 5 star person. Dealing with Joe and Willie turned me into a Mazda family member. Thank you gentlemen for making my joining the Mazda family so fantastic.
Best experience ever, great customer service, Kellie Sheetz is the best of the best, in less than 3 hours I left with a new ride!!!
Very bad experience! I looked online and called ahead to confirm that they had a specific car in stock. Got there within 1 hour and they told me they sold it the day before. Then proceeded to show me cars 2x my requested price range. Asked for an estimate for my exchange and never got it. Eventually had to ask three times for me keys back to leave. Not personable, didnt like the feel of the place at all.
Robert was extremely helpful while we were purchasing our new vehicle. He answered all our questions making the decision of buying a new car less stressful
Working with Kellie Sheetz turned out to be a pleasant surprise; she was much more knowledgeable than I expected and it was apparent that she had done her homework. After test driving vehicles I thought would work for my current situation and still wasnt happy, Kellie suggested that she had the perfect car to fit my needs and it did!It was so nice to have a sales person that listened and didnt try to push me into every vehicle I glanced at.
Thanks to Kellie Sheetz! Her knowledge of her products and tenacity to find me what I wanted in a new vehicle for me has me enjoying this first week behind the wheel of my Highlander. She has been both patient during the process and caring enough to go the extra mile when I needed help on early Sunday morning getting the auto tailgate closed. User Error! If you head to Wallace to purchase a car, I highly recommend Kellie.
Outstanding service and great vehicle. Zero contact car purchase and delivery! So accommodating in this pandemic! Just bought a new cx-5 site unseen, equipped the way we wanted it, and the salesperson Kellie Sheets was awesome from start to finish, she even brought the car to our house for us. Funny enough this is my best car purchase experience at a dealership.... and i never even had to go to the dealership... Highly recommended
Probably the most pleasant car buying experience Ive ever had.
Polite, professional, friendly, knowledgeable - everything you could want in a car salesperson and dealership. Bruce made certain that I was aware of the pros and the cons (very few) of the 2020 Mazda CX9 that I purchased. I am thrilled with my new car and delighted with my experience at Wallace Mazda.
Stopped in to test drive the MX-5 convertible. Called ahead to get an appointment. Was greeted by Yoel in a friendly NON-pushy manner!! We did the test drive and then discussed the differences between the 3 different trim lines. Yoel was able to answer all my questions quickly and professionally. One item he wasnt sure about, he quickly researched instead of BSing me. Overall it was an enjoyable visit. No high pressure tactics, etc. Only negative I saw was that the dealership still employs the tactic of numerous unwanted dealer add-ons trying to bump up the price. Im relatively new to Florida but I havent seen that one used in years.
Highly recommend!!! Kellie was our salesman and she was awesome. Very professional and honest. Got us exactly what we wanted/needed and left with an awesome deal. Thank you for honest service!!
Today was my first experience at the Wallace Automotive group, and I was completely blown away. My deal was completed in collaboration by the amazing Kellie Sheetz from Wallace Mazda and Jimmy Pescatore from Wallace Hyundai. I’ve known Kellie personally for years, and as someone who has absolutely no working knowledge of cars - I can assure you that you are in good and trustworthy hands when you go to her for your next new or used vehicle purchase. There are no games played; if you tell her your bottom line, you’ll be met with respect and she will move mountains to get you in a great car for your budget. I’d also like to add that while I live in Palm Beach Gardens, and I have Mazda *AND* Hyundai dealerships within a few miles of my house, the kind of customer service you get from making the trip to Wallace is WELL worth the extra time and gas. Everyone at Wallace was supportive and couldn’t have been kinder . . . you’ve got a customer for life!
Very good place, easy to work with and honest people no shady things and such a fast process!!
Service fit me in, but parts department suggested I change the gas cap first, and wait for CEL to come back. I replaced and reset the codes with my ODBII scanner. This dealership is honest and that is a hard thing to find in this day and age. While I was waiting I looked at a few newer Mazdas and Kellie was knowledgeable and friendly on the questions I had for the vehicles. If the CEL comes back, I will definitely be back for service. I got burned twice on the alternator using aftermarket parts and cost me more than if I would have just taken to the dealership and paid for the OEM, lesson learned.
The staff is experienced and efficient. Thats why Ive been going there for over 12 years. The manager Larry is very friendly and knows about Mazdas, so I trust his advice about any work that needs to be done. He explains in detail what issues you have and is not selling you a bill of goods. The service advisor is Melody and she takes good care of her customers. She keeps you posted on how much time it takes for your visit and makes you feel welcome. She also knows alot about my Mazda and keeps me informed about anything that needs to be done on my car. I cant say enough about how well I am treated there. I highly recommend Wallace Mazda in Stuart.
Great service from our broker Edgar Santiago! The car is exactly what we wanted! Highly recommend!
Once again an amazing experience buying my 2nd Mazda from Kellie. All of the staff were super sweet and friendly. Thank you Willy for my zoom zoom sticker. Keep up the good work Kellie you are a superstar. 5 stars are not enough.
Kellie and Larry are highly professional and proficient. Great working with them.
I dread car shopping. Kellie at Wallace Mazda made the entire process pain free and actually enjoyable. Super happy with my new to me car, and she checked in a few days later just to make sure we were happy. If you’re looking for a new car, I can’t recommend her enough!! Thanks!!!
Had an early morning appointment and they didn’t look at my vehicle until 12pm. All the people that were there had left and those that came after me as well. It just was not a great experience. They finally found the issue I had, but to wait for 3 hours for them to test drive it, was harsh.Update:Called and spoke to Larry, the Manager. He listened to my concerns, apologized for the long wait, and helped find a middle ground. Thank you!
Kellie is truly a superstar and got me exactly what I wanted. Amazing customer service and a friendly team. I had a lot of bad luck with dealerships and their customer service recently (dont EVER go to Napleton Hyundai if you dont want to be treated like an a-hole!). Traveling from West Palm to here for an A+ experience all around was a great decision. Just do it!!!
Had an smooth and professional experience at Wallace Mazda at Stuart. Sales consultant Yoel Alvarez was friendly, knowledgeable, and helpful at every turn and Daniel in Finance was also a joy. The dealership was clean and laid back, and I never felt anxious or pressured into any decision. Dealerships like this are a gem so it’s important to get the word out when you come across one. If your looking for a new or used Mazda, stop by Wallace Mazda at Stuart and you won’t be disappointed!! Highly recommend!!
The sales men are awesome, and give amazing customer service. They are friendly and personable. The cashier Barbara is great, big smile and very personable. I bought my first Mazda and I love it. My experience was perfect. Everyone in the parts department/ mechanics are so nice. I highly recommend this dealership.
Couldnt have asked for a better first car buying experience. The Mazda group was great to work with. Patrick and Joe were wonderful and helped me through the whole process. If youre looking for an AMAZING car at an AFFORDABLE price, go to Wallace Mazda!
Joshua was very nice and professional! He was very honest and polite throughout the whole process. Would definitely recommend him if you’re going to this Mazda dealership.
Recently my husband & I went into the Wallace Mazda. We had such a fabulous experience through the whole process!!! We had an amazing sales person help us every step of the way.Thank you Kellie for making something that most people dread into a process so seamlessly easy! You made us feel very welcomed. You took the time and had the patience we needed to ensure we got the best vehicle to meet our families needs.You are fabulous & very knowledgeable about the vehicles at Mazda. I highly recommend you go here if your in the market for a new Mazda. Ask for Kellie Sheetz!We are in love with our CX-9. Such a GREAT vehicle.
Just purchased my Mazda CX-5 from Wallace Mazda and had a very pleasant experience. Kellie was my salesperson and I also dealt with Lee . I have been buying cars for almost 40 years and this was my best experience. Thank you very much!
Had an amazing experience with the Wallace Mazda team!!! Kellie Sheetz was experienced, knowledgeable and an absolute pleasure to work with!
Went with my sister to scope out cars for our mom, from the moment Kellie greeted us we knew we would be buying a car from her, she listens to what u want and does not pressure you like a lot of other salesman. I would recommend Kellie for sure!!!!!!
The people working here are extremely helpful. In the past Ive had great service on my car and from the employees. Today, being a Saturday, I got 2 flat tires on my car and even though their service department is closed, they helped me out by making a few calls to make sure I didnt go it hour transportation until it was fixed. I would recommend to anyone in need of a vehicle.
Joe this is a great sales person. Really went above and beyond to make the deal happen. Just wish the mazda i bought there didnt have so much issues
Friendly team members and great waiting area. Excellent service department.
Due to the recent torrential rains and flooding I had to have my husbands car towed to Mazda in Stuart. This was my first experience with Wallace Mazda and I was very pleased. The car was towed there after hours on Friday evening and I got a call from Mike Laterra, the Service Advisor, around noon on Monday to let me know they had checked out my car and found out what was wrong. He also pointed out some additional issues that might have become a real problem on the 1,000+ miles drive to NY. Mike was very concerned, very professional and very personable and with everything taken care of I was able to pick the car up Tuesday AM. I highly recommend Wallace Mazdas Service Dept.
We drove 2hrs to get here, and it was well worth the drive. The staff was fantastic and there was never a feeling of being pressured into anything. The deal was amazing and we drove off in a Durango of my dreams. It was pouring rain that morning so they opened up a service bay for us to look at 2 different models out of the rain. My wife and I both said that this was the best vehicle purchasing experience weve ever had.
Service was great!! Big thanks to Jake the service director for introducing himself and being a big help, as well as the body shop.
I had a great team to help me. Brad and Patrick at Wallace Palm City. They were awesome and were a wealth of information and history of Mazda automobiles.I purchased the Mazda6. It’s loaded and it’s unbelievable. I am so happy! Great job guys!!! Mike G
The car buying experience went very well and I would have given it 5 stars, and referred everyone I know to this dealer. Unfortunately, the day I bought The car and the day I picked it up were different days. When we went back 4 days later, I felt like “leftovers.” They didn’t want to have to bother with us, and didn’t show any interest in me or My wife at all. I was told that it came with two keys (which was great), but when we tested it out a couple days later, it didn’t work. Not sure whose car it goes to, but certainly not this one. They have ignored the calls and texts regarding this issue. Not a major issue, but I’m big on when you give someone your word you do everything you can to make it happen. Also, we were told there was no smoking in the car. Could we be wrong “yes,” but from markings on the car, we believe there was a previous smoker. It’s 2 stars because day 1 was great, but I just want integrity in a dealership.
Wallace Mazda helped me find my perfect car and Kellie our salesperson was wonderful, super friendly and efficient!!! I had a awesome experience because of her!!!
I just bought a 2020 Mazda CX-5 today from Wallace Mazda. I was really pleased with my salesman, Joe McLeod. He greeted me at the door and was so friendly and casual that I was immediately very comfortable which was a new experience for me when buying a car. He offered me a great deal and his knowledge of cars, Mazdas, and SUVs in general was truly impressive. I would highly recommend him and the Wallace Mazda dealership for anyone interested in buying a Mazda!
I am a 12 year old who went to buy a car with my mom, for a kid that would probably seem boring, but this place is so cool!The person who helped us get our car was so nice! We have a relative, uncle lee, who works there and first time we went he bought us pizza!!!! I just went today for my mom to get a car, and we were with a different person who so nice!!!! My mom got the cx-9, which was the car she wanted in the color she wanted even in intense times like this! They had this interesting show on the tv to! Did you know dolphins have 2 stomachs? Welp I didn’t! We have been going here for years, this is where my mom got her first car where uncle lee showed my mom how to drive a stick shift! They even have golf carts!!! 😀We will go here to get our cars to come!! Thanks Mazda for always being reliable!
I have had bad experiences at Wallace dealerships before, but Mazda did an excellent job. I am extremely happy with my purchase. My salesman, Brad was fantastic at answering my questions and providing a stress free experience. I received a very fair amount on my trade in and I was very happy with the purchase price. Usually buying a car can be such a hassle and something I usually dread. This was by far the easiest car purchase I have ever made.
Ask for KELLIE!! Very sweet, professional, knowledgable, and honest! I was willing to drive all the way to stuart just for her. The car buying process can be very stressful and Kellie did everything in her power to make it a breeze. Highly recommend :)
I purchased a Mazda CX-5 through Kellie Sheetz, & was very pleased with the process.Kellie patiently demonstrated several vehicles to me in the rain & was able to not only provide me with an excellent deal, but was totally knowledgeable of all the features on the car.
This dealer is amazing! They didnt play games and worked to get me the car I wanted at the price I wanted. Ryan and Patrick were GREAT! I will definitely be a return customer. And I LOVE my new car!!!!
If you want to buy a Mazda, do yourself a HUGE favor and go to Wallace Mazda. My wife and I wanted to purchase 2 cars, CX 9 for us and a M 6 Touring for our daughter in college. I went to Palm Beach Mazda, close to our house in Jupiter, and realized they HAVE NO CLUE how to meet a customers needs. With that being said, we walked out and THANK GOD WE DID! Our experience at Wallace was like checking into a Ritz Carlton. Ryan, Patrick, and Penny were Amazing. I explained EXACTLY what I needed to accomplish, (quickly buy 2 cars without ANY BS) and they exceeded our expectations. They went above and beyond to ensure we were happy with both cars and paid a fair price. If you are looking for a high quality car/SUV that’s has a luxury look and feel without the “Luxury Price” YOU NEED TO GO TO WALLACE MAZDA. Ask for Ryan, and you will thoroughly enjoy buying a car/SUV. Thank you Ryan, Pat, and Penny for your professionalism and GENUINELY caring about our needs. See you when our twins get their drivers licenses:).
Went in for a recall fix and had appointment. Came in and got greeted very nicely and told where to wait and help myself to refreshments. Very nice waiting area and within 35 minutes my car was ready and even got offered a car wash! Thank you for great service and love my Mazda!
Best customer service ever ...my salesman Robert was very helpful and knowledgeable. He knew what I wanted and did his best to make sure I got it at the end of the day. Daniel, in the finance dept was also super helpful and QUICK! Explained everything clearly, made sure all numbers added up and voila! Walked in, test drove, signed paperwork, got the car cleaned and gas tank full all in a matter of about 3 hrs. we drove out with a brand new Mazda CX-5. Ill make sure to tell my friends and relatives all about you.
Wife and I purchased a used Mazda3 for my daughter. Sales process was quick and efficient. We arrived, car was running with max AC, sales paperwork ready to sign - in and out in 15 minutes (cash deal). Issue was car was represented as a non-smoker car. It was mid morning, car had the AC blowing full, and the smell was masked by the AC and possibly a mild air freshener from when the car was detailed. It wasnt until we got the car home, parked it in the sun for an hour that the smell became obvious. Contacted the sales rep to discuss and outside of one response stating he would talk to his manager - the dealership went silent. Daughter has severe allergies and at this point and if the smell cannot be removed, she will not be able to drive the car.
Wallace Mazda Is amazing. The best dealer. They go an extra mile to help their customers. The staff is wonderful friendly and honest. Special thanks to Yoel and Patrick. i will be buying my next car from them. i wont go anywhere else
Wallace Mazda is a very good dealer and i have no qualms about recommending them. i cannot speak for the entire Wallace organization, but my service encounters here (two cars) have always been very good, including friendly and helpful service and advice, solid service performance and fair pricing. Bradley Foster gave me a n/c fix for another issue recently during a routine oil change, which was appreciated. on a lighter note, its nice to see HGTV and not cable news!
We had visited several other Mazda dealerships and decided to go to Wallace. I looked online and Rob called. I told him what I wanted and he was waiting for me. I walked in with intentions of purchasing a vehicle. I had prices from other dealerships. They gave me the best price and all weather mats. Worth the drive.
Best car buying experience yet. No pressure, no gimmicks, no BS. Honest, fair and easy! Our salesperson was Robert Harrington and I highly recommend him.
Very friendly salesman, offered low price from the start with no need for the annoying back and forth to the sales manager. Overall excellent experience for my daughters first car...they even showcased in the showroom with a big red bow!! Thanks Bruce Losurdo Wallace Mazda!!