I love there professionalism and quick service. I felt like I can trust their shop with anything pertaining to my motorcycles. Changed my rear tire while I waited. Thank you for helping me.

Waited 2 weeks to get in for some work. Had my motorcycle for 4 weeks. Left the shop on a very unsafe motorcycle, Was running better before I took it there. 1973 supergilde.

Awesome people. They do Excellent work on your bike. Very pleasant customer service . Love 💞 Pam and Tim dearly.

Great prices, great people, great place. A+++

Theyre very informative and know exactly what you need to get the job

Very helpful and courteous. Beats dealing with a dealership any day!

Good place to get your motorcycle fixed

Beyond grateful to them for their help with putting tires back on rims. They did a superb job and super friendly. Will go back again!

Always do a fantastic job !! Very friendly anything I need i have no issue going to them first

Absolutely stellar. The team here could not be more helpful, they assisted me with a battery issue and factory service on my Can-am Spyder. The vibe is amazing, they simply care and that is hard to come by in todays world. I cannot recommend them enough.

Been going here for a couple of years... I let them service my 2015sgs ...havent had any major work done, but I wouldnt hesitate to carry her to them if needed, my only issue is that I had some replacement speakers put in my fairing,work was done in a timely manner and everything checked out good except my bike was kinda muddy... never said anything to them because that seemed kinda petty to me but Im sure some other harley owners would have had a problem with this.... I carried her home and gave her a shower... all is well

Good job on my bike. Ill use them again yall.

Husband jumping for joy diagnosis not an expensive repair on his recent Harley purchase. TMI came thru with flying colors. No disappointment on recommendation to use your shop. Very convenient for us local Suffolk folks. Keep on riding.... thanks!

Been a customer for a few years now, Pam and Brian are great people and will treat you well.

Great Experience!!!! I needed a rear tire and recently moved out this way and my bike needed a new doc. I read reviews of shops in the area and gave Tidewater a try. I found my new bike doc. When they test rode the bike after installing the new tire they noticed that the bearings were bad on the triple-tree. I had noticed something odd in the turns but had no idea, I thought it was grooves in the road. This could have been a safety issue if left unchecked. So I took it back in once they got the parts and she rides like a dream again. They were very accommodating and worked around my vacation...and rain. Friendly atmosphere. Thank you Tidewater!!!

First of All... this shop has the best service, staff, and mechanics in the Tidewater Area! I brought my 91 FLHTCU in for tires and the friendship started right then... since then they have done a Stage 1 for me and they will have all of my future business… all I can say is that if you go ANYWHERE else, you went to the wrong place. Pam and Brian are just awesome people, and so is Tidewater Motorcycles!!!

Amazing service and suck friendly people. The were very helpful and quick too. They even called me back a few days later to see how the bike was doing and make sure i was satisfied. I will continue to go to this mom and pop shoo for everything from service to parts and advice.

Great place to go and chat. And learn about motorcycles

Friendly and fast service, very knowledgeable. I would recommend them to everyone. Try em out, you cant go wrong.

These folks are great! They will help you with all your motorcycle needs. Repair, tire change, clothing, patches they got it all and if its not in house they will help you find it. Great shop with great people.

It was my first time visiting and the woman who works there was so helpful and very professional. Made me feel very welcomed. I will definitely be visiting again if I need work on my motorcycle

I needed two tires mounted on two ATV wheels. The valve stems were already installed, i installed them myself. I called and asked how much it would be and they told me $80.00!! $80.00? I could have had the 33 inch tires on my Silverado mounted, balanced and installed for less than that. Carts Plus in Suffolk did them for $30.00 for both. Never calling or going to Tidewater Cycle again...

Its a wonderful place of business, courteous staff

The staff was spot on accurate with the specific problem I was experiencing with my 2003 Honda VTX 1800S. They had all the information about my bike and responded immediately to the specific parts needed for repair and gave me a very reasonable estimate on total cost. I was flabbergasted. They are very fair and honest about what my cost needs were. I immediately scheduled my bike for maintenance. Their professional and honest approach inspired me to request an oil change and 50 point check. The entire staff greeted me with open arms and made me feel like I was part of their family.

Had a shift lever issue. Tim thoroughly diagnosed the problem,showed it to me, and explained what it would take to properly repair the motorcycle.Tim explained parts pricing and labor.These folks are honest thorough and upfront on repair cost.They have definitely gotten my bike up and running to raise some hell.Thank you Tim,Pam,and Nate.

They take great care of me every time I visit. The staff remember you by name and treat you like family!

They are very personable and knowledgeable. Prices are reasonable and they do quality work. Lots of items to purchase also.

Pam, Brian, Brandon and Tim were very honest, courteous, helpful and extremely kind. Best shopping experience ever! Id DEFINITELY recommend all motorcycle service offered.

IF YOU LIKE BEING TREATED LIKE A VALUABLE CUSTOMER AND NOT JUST LIKE A DOLLAR FOR A COMPANY THEN THIS IS THE PLACE TO GO! THEY ARE THE TRUE DEFINITION OF CUSTOMER SERVICE! GREAT PEOPLE AND THE BEST SERVICE YOU COULD EVEN ASK FOR. THEY HAVE EVERYTHING AND IF THEY DONT HAVE IT THEY WILL GET IT! GREAT STAFF AND GREAT OWNERS! A+A+A+A+A+A+A+A+A+A+A+A+A

Tidewater Motorcycles completed the work in the time allocated at the price agreed upon. Who does that anymore, am satisfied and would recommend their services.

I had an incredible experience with this shop. They ALWAYS asked before purchasing parts or taking the bike apart again when the problem still persisted, but that caused more money for labor, so they called to ask first. I have never had a more pleasant experience with any bike or car shop. I would trust them with any vehicle of mine, I wish they worked on cars too! Another reviewer, Adrian, doesnt sound like he has a correct story and you should absolutely bring your motorcycle here. They were one of the only shops in Hampton roads that worked on ktms and Im so grateful that we found them. We had been put through the wringer with this bike and it had been to two shops that ruined it more and more and the people at tidewater motorcycles were the only ones that actually made progress with it. And pam is so kind and was so helpful. Thank you all for the work you did!

DO NOT BRING YOUR MOTORCYCLE HERE !!!!!!!I know this is a lengthy post but I urge you to take the time to read it if your thinking about bringing your bike here.I own a 2013 Suzuki GXSR. I brought my bike here for repairs after I lost control of it and had moderate cosmetic damage. I gave tidewater motorcycle my bike on 11/06/2017 and did not get it back until 05/04/2018. I contacted them every 2 weeks to get an update on the motorcycle and felt like I was getting the run around. They would constantly tell me they were waiting on parts which I completely understood. They received all of the parts and replaced the damaged parts they advised that they couldn’t figure out why my front brake calipers and needed to keep it longer. After about month three they contacted me saying the bike was ready. I went there and got my bike it looked great ! I went about a quarter mile down the road and stopped in the middle of Route 10 because my brake locked up. The mechanic ran to me and bled the line which made the caliber unlock. He said I was good to go and I rode for a half a mile and it locked up on me again. I gave it back to them and they kept it for another two months.Oh but the nightmare doesn’t end there. About a month in when they got my bike back I called them and asked them for an update and they said they accidentally dumped it while riding it back into the garage. The receptionist advised the accident occurred three days prior to me contacting them and they did not call me because they wanted to find how much damage was on the bike and have parts on order to fix it. My wife took it upon herself to call the business and the receptionist was very unprofessional and rude with the conversation.She cursed multiple times and was argumentative with my wife.i don’t know if they had an off day(months) with my bike but I feel like it was a terrible experience. Even after I got my bike back I felt unsafe riding it. I have not ridden as often as I’d like because I don’t feel like they did a great job. Over all it was experience and I will never bring my business there again. Terrible customer service and a horrible service department. If I could give this place zero stars I would.

I cannot recommend this shop enough. They never gave up on my carbs... Honest with integrity and determination. Thank you!

I had two new tires put on my Yamaha 1300 Vstar Tourer. One on the bike and one off the bike. TM was courteous and did a good job. I will be a returning customer.

I love this little shop and always helpful. Enjoy all the events and Pam is a great Help when needed.

I very much enjoyed the experience. I will definitely be a repeat customer.

Friendly knowledgeable staff. Great pricing! Veteran owened and operated!

It was always our pleasure to join these guys for picnic night every week

Excellent work.

Nice place reasonable prices and close to home for me.

Was out for a ride and spotted them right off the road so I stopped in. Very welcoming and friendly will likely go by again and get service done on my bike (2001 Aprilia falco) prices seemed reasonable based on conversation with Pam.

Great staff and excellent service every time I visit. Not to mention fair pricing for parts and labor

Didnt buy anything, but got a lot of help and a place to wait out the cold until help arrived when I had a flat tire on my car early this morning. Great to see locally owned businesses succeed.

Ripe off. Took a carbureted bike to them to fix idle problem. She said they couldnt get to it till the following week. Told them to keep it no problem call me when find problem. Never called I called them she said it was ready. Bunch of money later brought bike home in same condition. Said they replaced needle in carb as I took apart and it was original. Nothing was worked on and still charged the repair. I ordered parts and fixed myself. Never step foot in there again. The lady that runs shop has natural attitude about her. First time in shop I felt uncomfortable. Just my opinion and my money that I will hold on to in future.

Wonderful customer service and great prices

Wonderful people. If they dont have it they will get it

Love this establishment always helpful always friendly and always ready to serve you

Always a very friendly staff. Very knowledgeable about mtorcycles.

Great for bike repairs. Folks are super!

Friendly, knowledgeable staff, great mechanics

Great service, friendly to novices, fixed my bike.

Very quick service and helpful when you walk in

Great Motorcycle support...

Friendly service. Clean shop.

They were very helpful and nice

Great mechanics that do excellent work

Great lace..good people!!

Small shop but they go the extra mile to help.

Had an appointment @ 8:30 to have rear tire changed. Finished @ 1:15! First time Ive had work done by this company. Very disappointed. Not planning on going back.

Awesome customer service

Friendly and Helpful staff

Very very very pleasant

Bike runs great, rates..... ????

Great shop

Very friendly staff