They figured out what 2 dealerships couldnt. Solved my issue, Honest Fair and Professional. Go see Rush and the team, I highly recommend!!
I have been going here for over 10 yrs!!! Great service, excellent service on ur car!! I love them and the owner, Terry!!They know me by name and I love it!! Needed them to disable my time for a service light and if they could change the battery for my Mercedes remote...I was in and out in minutes!!No one else will ever touch a car that I own but Texan Auto!!Thanks guys for over a decade of outstanding service!!
Wanted 1100 to replace rear air springs on a 2004 town car, called a couple other shops who quoted me 200 in labor with my own parts, much less even with their parts. I recommend calling around before coming here, or you may be fleeced.
Great service and very diligent with their work. Always appreciate the work that they do on my Volkswagen. Highly recommend!!
Ive been going to Texan Auto Repair for over a year now, and they have definitely earned my trust and my familys business. From the owner (Terry) on down, they are hard-working, and very respectful. The manager (Eric) could not have been more personable and helpful, and Rush was very nice as well. You can tell its a good place to work because everyone there seemed pretty happy.I recently had an issue with my car that went on for quite a while, and they were incredibly generous, and went above and beyond to accommodate us. The owner even contacted me afterwards to make sure I was satisfied with the repair. The waiting area is neat and clean, and they were always super nice to my little kids while we were waiting. Would definitely recommend, and will definitely go back when in need of car repairs.
We brought in our 2004 Cadillac that has had the check engine light on since we purchased it. The previous owners even tried to fix it at a Cadillac dealership to no avail. Rush explained my options to me and was able to fix the issue in a couple days. Great, friendly, efficient service.
You will have trouble finding a better deal on car repairs in the whole state. I go to Texan Auto any time I need my vehicle worked on, whether it be an oil change and alignment or major body damage, they’ve got you covered. Texan Auto is the only repair shop I’ve been to that doesn’t try to overcharge or upsell you on anything, they get what needs to be done quick and efficiently without any surprise price increases. Terry is one of the friendliest and most honest people I’ve ever met and I will continue to do business with him and Texan Auto for the rest of my life.
Great local garage with friendly helpful mechanics..They are more concerned with getting your car running great than charging you an arm and a leg.. Highly recommend
As always, very satisfied with their service. Great customer service Erik and Rush on a personal level. I called the office that morning concerning an issue with my car and was told to bring it on in. I was in and out in no time. Problem solved. They are very committed to the work they do. Very reliable. The name says it all- truly the best car repair shop Ive ever encountered!! The lead mechanic walked me through the entire process and was transparent with everything. My car ended up not needing a repair at that moment (just a faulty sensor) but out of either pity or true human compassion, and have very fair prices for the diagnostic check which completely brightened my day. Honest, trustworthy, and located across the street from a candle company so youll be treated to sweet smells while waiting for your repair. The bathroom/waiting room is very clean and well-maintained. There are still some fantastic auto shops out there, and this here is the best!! And as a single mom on a budget, I wouldn’t go anywhere else.
Couldnt properly diagnose the problem, then sent me an estimate to change brake pads and rotors, which I knew were fine because I had them changed less than 6 months ago. I told them that, asked how they knew the rotors were bad, admitted they hadnt even inspected the rotors. Very shady!
You guys are the best, thank you. Rush/Eric are both the man. They gave me the most unbelievable deal, when i went there to get an issue with my breaks fixed. First time customer .. definitely goin there forever
I cant thank Texan Auto enough! They have gone above and beyond in helping me maintain my Volkswagen Passat. I trust their sound advice, expertise and they have always conducted business in a very honest, professional way. Mr. Terry, Rush and Erik make me feel like a family member and are always available whenever I need something done. Thank you guys at Texan Auto! Definitely recommended for ANY automotive issues big or small.
Great body work, poor detailing - left wax residue on several plastic body parts including bumper and tail light lenses which has proven surprisingly hard to remove. Also left a fine whitish powder all over the inside of the car, and this was after making me wait hours for detailing to be completed. I dont think Ill be going back.
This establishment is the greatest I have ever utilized. I went to the Jaguar deal ship and they gave me an attitude and a run around. I was told by a friend to contact Texans Auto and I was greeted and treated like family! The owner and Rush always find time out their busy day to hold a conversations and create a friendly environment! They also try to find the best deal for you. Highly recommend to everyone in Houston!!
FANTASTIC CUSTOMER SERVICE !!!This auto repair shop has, not only the best customer service I have ever received at an auto shop, but the best customer service experience Ive received anywhere.Cannot recommend this place enough!
Found mirror stop working after body repair. They denied responsibility. But Terry reached out to me later and offered service to solve the problem. They did found the problem and fixed it. I am really impressed with their service and definitely will use their service again.Higly recommended.
I really cant begin to say how thankful I am to Terry and his Team at Texan Auto Repair & Collision. From the moment I walked through their doors because my truck had been in an accident to when I got my truck back, they have been the best! Terry worked with me and my insurance company to make sure I got the best parts needed and at the best cost. They made my truck look brand new! Honest, dependable, set the right expectations, and the best customer service hands down from David and Ryan. Since then I have become a loyal customer through and through!
Texan Auto Repair is by far the best body shop in Houston. The customer service is excellent as well as the price. They did a fantastic job with replacing and painting my front bumper. I Would highly recommend this place to anyone who is looking for body/tire/brake services.Terry is a fantastic owner. Keep up the customer service !
Terry, the owner, treats everyone with Integrity and professionalism. He is excellent with customer service. I take my cars here even though I live 45 minutes away and have many repair shops to select from. Terry fixes things correctly the first time for both general repairs and collision. He takes great care of his employees as witnessed every time I am in the shop. Take your car here!!
Unable to rate at this time since repair is not completed.some surprises came up but need to wait for final completion of job.
Texan Auto Repair and Collision is the best in the business! Went in for an oil change, wheel alignment, and new brakes for my GLE 350 and they did not disappoint. You can tell from the time you walk into the door that they care about you. Thank you Terry, Rush, Eric, and Mary for taking care of us and thank you for following up with me after the service was completed to make sure my car was doing well. I appreciate you all!
Been coming here for years now! Terry and Rush are superb, helping out in every way possible. Theyre informative and detail everything with an uplifting and positive attitude, and I couldnt ask for better service! Theyve been patching up all sorts of issues in whatever car I bring them. Keep up the great work guys!
Texan Auto has provided Outstanding repair service for all of my familys vehicles for many years! Their attention to detail, stellar customer service, professionalism, quality workmanship, follow-up, and reasonable pricing top the list as to why we will always go to Texan Auto for ALL of our vehicle repairs and needs! 5-Star*****!!
Wonderful services and super friendly staff. I love this place and keep coming back for whatever service that my Lexus needs. A happy customer 👍😃
It was my first time here and they were great .Bush was a very nice honest person u recommend this place especially if your a women they wont rip you off
Very honest and responsive! great place to take your car!
I went there after reading their positive reviews online. There was a loose connection with the battery terminal and they fixed it for free.Very friendly and helping staff, his name is RUSH. I think they are very genuine and they dont want steal money from the customers like the other mechanic shops...
Terry, Rush and the team take great care of us. I know that I will always get honest information and repairs will be at a fair price.
My first time at Texan Auto and they made me feel welcomed the moment I walked in. The work was great and the price was too. I really liked the people they have there and their prices were very reasonable ! You definitely have a customer for life!
Terry is great! I came to him for body repair after I was hit by an uninsured driver. He dealt with the insurance company for me which turned out to be a pain. A lot of waiting for the supplement. Took almost 4 weeks but the work done was well worth the wait. They ended up giving me a discount off my deductible as well as a free oil change. They also did a pretty good detail. All in all great company. My first time in an accident and dealing with insurance company. They made it pretty stress free. A+
I went there 1 week ago with the issue of alternator they told me to leave the car over there because they want to check the battery and stuff then they told me on the call that battery is bad and we will charge $1600 for everything. I took the battery to walmart and it was perfectly FINE they lied to me so when I showed them the result of the battery they were like oh it was a misunderstanding and they also took $120 for doing NOTHING it was a worst and terrible experience with them. Pathetic customer service and they didnt refund my money too.
Had a great experience, definitely taking my bmw there for next service . Quality . Professional! great team. recommend this place! They really took care of me! Rush, Erik and Terry the owner treated my car like it was theres!
Extremely professional service. I was so glad I made the choice to use Texan Auto. Highly recommended for all your vehicle needs.
If you’re looking for a mechanic in Houston who is honest, fair priced and gives the best customer service then look nowhere else and stop here. This is it, a Terry Salamat and his team are nothing but the best when it comes to the automotive industry. These guys have done nothing but give me and my family nothing but the best in service. They will never make you feel unsafe or pressure you into doing anything that you don’t want to. I have had 3 accidents within the past year and Terry has done nothing but guide me through every step and process to get a good deal from the insurance company and repair my car to its original state. I cannot express how thankful I am to have an amazing mechanic like these guys that can always help me with anything that I need. If there is ever any concern or major issue with any of my vehicles I can put all of my trust into these wonderful people to help me resolve it. There is seriously no reject too big or too small that they cannot tackle. Come for any issue that you are experiencing and stay forever because of the legendary customer service.UPDATE 03/02Terry once again has left me speechless with his work. His team was able to bring back life to my Lexus fixing a badly damaged rocker and knocking out a dent on the passenger side door with paint chipping off. Fast turn around time and reasonable prices always has me choose Texan Auto over anybody else. Thank you so much, I do not think there is a job too small or big you cannot handle.
Always friendly and professional. They go out of their way to explain what needs to be done. Options and costs. They even made sure I had a ride home and had the car rental pick me up at the shop. I plan to continue bringing my truck here for all servicing and repairs
Terry and his crew were amazing with fixing my car, back to almost like brand new. I would highly recommend them. Good customer service and friendly staff. Thanks guys.
Terry and his team are amazing. I’ve been taking my vehicles here for 5+ years and couldn’t be happier. They do great mechanical and body work here and are honest and dependable! Highly recommend them to anyone!
By far the best paint and body shop Ive ever used!!!!! Im extremely picky about my truck, and Texan Auto Repair went above and beyond in every single aspect to go over the top with my repairs. Texan Auto gave 110% and worked miracles to get the pricing right. They also replaced every single part with original Ford parts and not aftermarket, even the windshield which is extremely surprising. I definitely recommend for everyone to use Texan Auto Repair, I for one will be using them again!!!!
Texan auto repair is the absolute best. The staff was so kind and diligent when they repaired my car. I also want to send my deepest appreciation to Terry he went above and beyond for my vehicle and i truly am thankful for that.
AC recharge; works great now.
Terry and his team are great. They provide the best customer service and quality.
Very knowledgeable and friendly staff. Erik and Terry were extremely helpful in answering my questions. Excellent prices also. Ill definitely be returning for any auto services I need in the future. Thx!!
Rush and his team are amazing! I have been using this mechanic for some years now and I don’t have any complaints. They are extremely personable, and professional. I have dropped multiple cars here for my family and received quality work/repairs in my promised turn around time. This place is a hidden gem! I can’t thank them enough for all the work they have done for me over the years. I appreciate business like this one and their great customer service.
They are the best, I love you guys and it is time for another service to my car. Just cant wait
Overall, my experience with Texan Auto was very pleasant.This was my first time using a local shop for repairs so i didnt really know what to expect or how to go about things. Terry and the other employees were extremely helpful and prompt with their response every time i had a question or if there were any updates that i needed to be aware of.Also, the work they did was exceptional. Even though things were delayed by the winter storm and other unforseen circumstances, I received my vehicle within a very reasonable time. The quality of their body/trim work was outstanding. I was expecting to have slightly mismatched color due to subaru having a very particular color grade, but i was very pleased to see that the paintjob was seamless.I cant give high enough regard to Texan Auto for their professionalism, kindness, quality, and overall value.I will definitely be using their services in the future.
Thank you very much Terry and your professional team at TEXAN AUTO REPAIR & COLLECTION. I’m his customer more than 4 years and 100% recommending this shop to who is looking for honest and professional shop in Houston.
My car was done the next day! Super fast and super good.
Good people, great service
This is my go-to spot to get my car repaired! The owner is amazing, the service is of good quality and they try to get your car serviced as fast as possible and to the best of their ability. I’ve been coming here for years and I would highly recommend coming here! Also, after every service they always follow up to make sure your car is okay.
The personnel was very informed and knowledgeable. They worked with us on getting the most affordable and available parts for our trucks. Very professional people going beyond to get the job done right.
This shop is best in houston. Professional and honest.
Terry and his crew are outstanding and very helpful. This is one of a very few auto repair facilities that I will recommend. Go see them.
Man this is the spot to have anything that you need done to your vehicle, they are a all around shop. The front desk with my man Erik him and Rush was very professional in helping me get my baby back on the road with a brand New motor instal with no problems and these guys are very honest and helpful in trying to get you the best price out there, they stand by there work 100%
I waited awhile but thats because they wanted to figure out the issue with my car, and they did. After that they told me straightforward what to do next and offered me some discounts for the trouble. Theyre very professional and lenient on when I could get my issues fixed. Will always recommend.Edit 2/1/2018: I still go to these guys when I have an issue and theyre always fantastic. I love being closeby so if I need anything I can just head over!
I wish I could give them 10 stars! The first time o took my car there, they went above and beyond to make sure that the body work they did was impeccable, and most importantly, that insurance covered everything! The second time I took my car in, I had been to 2 different places and after checking my car 5 times, I had been told I needed to spend about $2,000 to repair my AC, because it wasn’t blowing cold air anymore. After the guys at Texan Auto Repair & Collision checked my car, they told me absolutely nothing was wrong, complimentary exchanged a valve in my AC system “just in case”, filled up my Freon, and my car has been blowing super cold air since then. Terry (the owner) always goes above and beyond with his clients, makes sure you are taken care of, and most importantly, that the work on your car is quality. Cannot recommend these guys enough!!!
Rush and Eric are super at listening and scheduling needed repair work. Shelton is tops at diagnostic and mechanics. A great team effort.
When it comes to customer service, I gave Jose, Rush a big thumbs up 👍. They are really listening to what the customer needs and attentive to the customers complains. The job done to my car, honestly, Im not yet there to say that Im 💯 satisfied. Only time will tell but as of now, I will definitely going back to them. Thanks also Mr. Terry Salamat, to their service driver and to their mechanics who handled my car.
The staff is great and the work is of great quality. The techs take the time to go over and explain whats being done and what needs to get done.
Easy going and no BS...they actually convinced me not to spend money fixing one of my cars.
Used them several times. These guys were the best priced and did an awesome job pretty fast. Very pleased and surprised. They earned my business for a long time!
Had a terrible awful experience, rip off garage, best advise is to avoid them!For diagnosis they charged $120 and gave quotation of around $1400 but got my car somewhere else they repaired it in under $700.
Repaired damage to my 2019 Tundra after I wrecked the tail light. Looks like new! I now bring all our cars here for everything and never disappointed!
Took a wee bit longer today than I would have liked to get my vehicle in for my state inspection, but the guy told me up front that there was 1 person ahead of me. Based on the few experiences Ive had here, this place is legit- friendly, forthcoming and honest. Committed to customer satisfaction. Nice facility and a nicely decorated waiting room.
I was looking for an auto shop near my house and this location popped up. I decided to go for it and it was great. The employees in the front were very friendly. They gave me an estimate of 2-3 hours, but called me back in 1 hour. Pricing is fair.
The staff is responsive, efficient, and kind. Thank you Texan Auto Repair & Collision.
I was traveling and needed to get my window fixed. They far exceeded my expectations. Texan Auto was courteous, friendly and fast. Thank you guys for the service you provided me!
Great customer service! thank you Jose for the hospitality and taking your time explaining all the necessary repairs my car needed. Jose and his team took care of my 2017 Lexus RX350 and it runs like new again. You guys have won a customer for life!
Fair and fast service.
Terry, Rush and the folks at Texan Auto Repair & Collision always take care of my cars check ups, oils changes and repairs like Im family.
We have brought our four vehicles to Texan Auto for the past 6 years. We have always been treated honestly and have been provided with outstanding service. We are not going anywhere else!
Well professional, well experienced and very friendly staff, very quick response and lot. If you met an accident or you wanna save money and time with good price, this is the best place. I bring my accident car to this place and they repaired it and looks like brand new. That was awesome. I definitely recommend this place
Every time I have been to Texan Auto, the staff has been friendly and honest. They always follow up after the service is complete to ensure that everything was done correctly. So happy I found them!
I have never ever written a review before, so this is a well deserved rating. My parents, bless them, have been prepping my car to get it shipped out to my school which is across the country. Throughout their entire experience here, they spoke praises of all the staff, their thoroughness and diligence, and appreciation and acceptance of all customers. Direct quote from my mom: It was a tremendous experience. Ryan went above and beyond. Everyone was incredibly nice, helpful, and caring. I found them online. Their rave reviews and extremely polite phone manners brought me in. Theyre even nicer in person. We added on a few things, while the car was there and they were happy to repair those items. Consistently checked to see if add-on-items were covered by warranty. Just a delight to work with! Thanks so much for helping my parents, as well as myself knowing my car was in good hands! Yall are awesome, youve just gained lifelong customers.
Theyre honest. It was my 1st time, recommended by a friend. Even though the work I needed I wasnt expecting they were honest and stuck to the price they quoted me even after getting under realized it was something else. They were straight forward and concerned since car would not be ready until next day. They seemed really busy but I think its worth the wait because I feel can trust theyre doing a good job, will do right and be honest. Hoping I dont have to come back soon other than an oil change but they will definitely be my guys to go to.
Jose and his crew took care of my ride and made sure this was the last and only shop Id ever visit. Very honest and professional this is the go to shop for sure! Im extremely happy with the work done on my engine.
Very friendly people, and probably the cleanest shop I have seen in some time.
Amazing customer service and they’ve always done great work. My family and I have been coming here since we moved to sugar land! Terri (the owner) is just a great business owner and always follows up with us to make sure we had a great experience. All of the staff is amazing and do an amazing job explaining of what’s their going to be doing. It hard finding a shop that doesn’t talk to woman like their stupid and feeling like you’re being ripped off.I have never felt that way coming here!
Expensive but Rush gets the job done
Texan Auto does great work. Theyve been working on my cars for some years now. They are always professional & friendly.
I wish i could give them 10 stars! This is the most amazing place in Houston and possibly anywhere hands down to get your car serviced. Literally everyone from the owners Terry and Jose to the mechanics that took time out of their day to explain things to me to the secretary who answers the phone are the kindest most gentle amazing humans. I have never felt compelled to give a review on a mechanic shop but I just had to this time. They’re family owned and and a local business that you’ll feel good supporting. This is a real review and they serviced my Volkswagen. I didn’t know any of the people who work there before going in but they treated me like family. I absolutely recommend them and would tell anyone who needs their car serviced to make the drive even if they’re in Houston.
Great service
Highly recommended! The kindness and professionalism you experience in this auto shop is above and beyond. I cannot emphasize enough how much it meant to have the wonderful experience that I did with Terry and all whom I interacted with - especially when you are already stressed out to the maximum. It could all be exacerbated easily, if you step in to a place that conducts their business otherwise. Not so here! May they always keep up this excellence - it is a rarity that should not be lost. Ill be certain to be back for any future needs for my car, though hopefully, it will be for only minor things: inspections, oil changes, and the like.
My mother in law asked me to stop in with her as she was recently in an accident. Guy knows what hes talking about and seems like a very honest person. No hidden funny business just straight forward.
Mr. Terry and his staffs are super friendly. This is the only auto shop in town I would go to. Mr. Terry, he guided and helped me out when I got some troubles with my car. Im very satisfied with the result!!!
Great experience! Very good, friendly guys up front. Good, honest work at a fair price! Definitely will come back again!
Great shop! Owner Terry and manager Jose are extremely helpful and customer service oriented. Service was top notch and price was very fair. Recommend this place to anyone looking for a reliable go-to mechanic in the Sugarland area. Will be back for all my future needs!
Have been using Texan Auto for years and always get good service at a fair price.
Customer service is superb. They will always make it right for you. I keep coming back here with my 3 cars because of their service. 100% recommend!
I have been coming here for years. When I first moved to the area, I tried multiple mechanic shops for different jobs, but the work was either slow or the price did not feel worth the service provided. I then found Texas Auto Repair & Collision. They have provided excellent service and fair pricing. The customer service in particular has always been top notch as well. No matter how long it might be between jobs, they always remember me and my vehicles. I wouldnt go anywhere else.
Excellent staff and very professional. They do great work on your vehicle in a timely manner. The only place I will let work on my car.
This place is great. I have been in retail and customer service for years and take service very seriously. Texan Auto Repair knows their customers and know what service is all about. Friendly and down to earth staff who all treat the business like its their own. I like the website where you can get a good idea of what your services will cost before making an appointment. I had some trouble with my brakes recently but we were not sure what the issue was. They diagnosed it and took care of it for me. They even checked on my brake warranty from the parts store to get me the best price possible. I will definitely be going back and have already recommended this place to others.
I took my car there to get fixed because it had quite a few issues. They were very professional and have a great attention to detail. I would highly recommend this place.
I had recently bought my 2018 Audi Q5 in March and it got damaged in the car wash recently. I was recommended to Texan Auto Repair Shop by friends and family. As I drop off my car, Terry and his staff are super helpful in making sure I was able to get a rental and going over the repair process of my vehicle. Terry went above and beyond in answering any questions or concerns I had. He would also reach out to keep my updated on the repairs I. My vehicle. He is truly dedicated in making sure his customers are extremely satisfied. The quality of work that him and his staff did on my car was phenomenal. My car looked brand new as if I just recently bought it front he dealership! Definitely would recommend people to come here to get their car repairs!! Amazing service and quality of craftsmanship!!
Excellent honest service!
Great place and honest workers. My boyfriend and I recently moved to Texas and found this gem a few minutes from our apartment. We were pleasantly surprised by the service and generosity of Texas Auto. Rush accommodated our needs and helped us out during emergency short notice repairs. We’ll definitely be coming back and highly recommended checking this place out!
In the many years and the multiple different auto repairs shops, this is by far the best auto repair shop that my family and I have used. Excellent communication & excellent service. Were definitely lifetime customers.
Texan Auto really takes care of its clients. They do a great job, and are very fair. I have been working with Terry and his team for several years, and they have helped me with big repairs as well as routine maintenance. I highly recommend this trustworthy repair shop.