Excellent customer service, Javier, Andrew, Yanco and Hugo are the best.... 100% recommended...
I own a Tree Care business. This guys are just great all around, from the moment I walked in the establishment I got a good welcoming and happy faces, customer service was awesome 👌. From now on Imperial is my go to shop. I needed my saws repaired ASAP and they got them done in just a few hrs. Now thats what I call great service 👏.
Very attentive and Thorough . Been there several times just to look and when I was ready to but they treated me like I was there the first time in the store every time . They have a range of great outdoor equipment and parts . I highly recommend this place .
I had already done the research to guide me in what specs I wanted.I searched many stores and shops for a 34 or 36 zero turn mower.When I stumbled upon Imperial I wasnt sure what to think, but Im here today to tell you I was satisfied when I stopped there. They had what I needed and were not pushy, they were knowledgeable and the price was right. I recommend Imperial Outdoor Power Equipment for theyre good selection, good service and good prices.
Great people... Great costumer service, no doubt!!!
Not happy with service, they don’t honer their quotes .
Javier and Andrew are awesome and freaking helpful and very knowledgeable and their inventory has gone up a lot, great products to choose from.
100% Recommend purchasing your lawn equipment here. Javier, and Andrew are very knowledgeable with ALL the equipment they sale. I shopped around town for a Gravely dealership, and this location hands down won my business. They provided me with a demo to test at home before purchasing an expensive investment. Besides buying a Gravely zero turn mower; I purchased a Stihl chainsaw,, Kombi machine with attachments, and a blower. Javier, Andrew, and staff. Thank you very much for your expertise, and hospitality.
The entire staff is knowledgeable and courteous. No pressure to buy and they’re always willing to offer the best products for your individual need residential or commercial.I’ve shopped here a few times since they’ve opened and the greetings have never changed, always genuine.Thank you
Amazing customer service. Friendly easy going. Also speedy
Thanks to these guys here, we were able to fix our generator, we have a bad carburetor, it was fixed in less than a hour. was much needed during the winter storm!
I went to this newly discovered (by me) business Saturday 6/13/20 needing to get my Stihl chainsaw services and my Stihl weed-eater working. Since I needed the weed-eater on Saturday if possible, the next thing I know I was promised both items to be completely serviced by noon on Saturday. I picked up both items at noon and both were in very good working condition. I used the weed-eater for over 2 hour Saturday afternoon and it worked great. I enjoyed dealing with the family owned business atmosphere. Everyone was friendly and the service providers were very knowledgeable. I highly recommend this business.
Great people, they do their best to help you out with questions or concerns.
I went to this family business a few months back with an older Echo blower that would not stay running. Long story short, not only did they go above and beyond to repair the blower they saved me $$ on getting some of the repair covered under warranty. Doing so, I returned a few weeks later to buy an Exmark 30 mower with the Kohler engine that I just cant say enough good things about. Andrew and his brother Javier even loaded the machine and delivered it to my home the same day. I will now be going to Imperial Outdoor Power Equipment and referring them to friends and family.
Just had a pretty great experience here. Came in to get a string trimmer. Friendly full service no pressure sales experience. Great place for quality outdoor power equipment. Came in for a stihl will go back for the service.
They went above and beyond in assisting me for a weed trimmer for myself. I am really Thankful to them.
Expensive
Excellent service
The best service
Good attention
I will never return to this place
Mal servisio