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Advance Auto Parts
945 Bacons Bridge Rd, Summerville, SC 29485, United States
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Advance Auto Parts
Comments
Br
Review №1

Great customer service, and easy to deal with. New battery in and out quickly

To
Review №2

What a great experience I had! I called and ordered and check in store stocked parts for my car. The representative was THERESA. She was the best. She went above and beyond for me. What a great employee Advance!

Re
Review №3

Very professional staff. The gentleman this evening went above and beyond. I really appreciate the kindness. Great customer service!

Ch
Review №4

This Auto Part Store is The Best. The manager, Alex, is so helpful and has EXCELLENT customer service. Im not a person that cries but I got tears in my eyes because he was so helpful and nice to me. I will never go anywhere else. I hope the manager is well paid. Hes THE BEST!!!!

Li
Review №5

Donna was great sold and installed battery quicly

Ma
Review №6

Prices going up to much get stuff cheaper at wally world

Ch
Review №7

Ordered on line. Perfect, fast service. Very helpful manager,Alex and employee so helpful. I love that place.

Jo
Review №8

Fantastic service! Had a battery changed out in this 31° weather no questions asked. Quick and friendly.

Da
Review №9

Didn’t have what I needed but clerk helped me find a $9 solution instead of spending $45. Really appreciate that kind of service!

Br
Review №10

Went in there for an item and was told they did not sell it went to a different Advance auto parts and they sold it. When I told the employee what had happen at the last store. He was surprised. Poor service

Be
Review №11

Three trips and helpful each time.

fr
Review №12

Great service. They put people first

Ri
Review №13

Best prices and sales deals compared to other local auto parts stores. Ron and Joey were particularly helpful and knowledgeable in teaching me the ins and outs of everything I needed. 100% will be back again.

Ap
Review №14

Love how convenient it is for me to get to from where I live. Employee was definitely friendly and helpful. Especially with helping me put a new windshield wiper blade on my car. Ill definitely be going here again with any future needs that I may have.

Jo
Review №15

Received excellent service from Alex Cook,,, nice, clean store too.

ch
Review №16

I don’t usually leave reviews for businesses online, but I wanted to make sure to do it this time. Ron was an amazing help for me to get the part I needed for my Mini Van. He took the time to explain to me the benefits of each selection, and helped me make the right choice.Alex went way above and beyond I have ever seen with customer service. He examined what I needed, took the time to dismantle the item and put it back correctly so it worked for me.This store is lucky to have the both of you working for them. Thanks again for all the help

Pa
Review №17

The employees are so knowledgeable and very helpful, the prices are very reasonable, they even test your battery and install the batteries, great service

La
Review №18

Always friendly and ready to help

Ma
Review №19

Excellent great service although they didnt have my part in stock John helped me find what I needed to get my car going.

Al
Review №20

Desk clerks were very helpful service-minded quick and easy.

sh
Review №21

Quick in-and-out trip. Salespeople were knowledgeable and friendly. Nice clean store.

Ja
Review №22

The staff goes above and beyond in providing excellent service. Many thanks for answering my questions and assisting me in getting the correct parts for my repair or project. KUDOS!

Br
Review №23

Just great! Im a long time customer of the store but this is the first time ive ever bought parts online. I must say that it was a great and carefree experience! Keep up the great work...

De
Review №24

Got new wiper blade and they installed.

Jo
Review №25

Manager is a good person with a lot of knowledge

Gr
Review №26

Its good thing their refurbished parts have a lifetime warranty. They usually last about a year. The alternators do anyway. I have a Honda. The advanced Auto alternator lasted a year. All 3 of them. Splurged the extra couple hundred for the Honda alternator, has been working fine since.

da
Review №27

Very friendly. Walked me thru my problem.

J
Review №28

Great people here. Very friendly and super helpful. Prices arent always the cheapest, but what you buy usually lasts.

Da
Review №29

Online order discounts have really made Advanced competitive.

Jo
Review №30

I cant speak for every Advanced auto, but these guys are always very helpful. Greeting when you come in most of the time. Well staffed mist days. If they dont have it, they can order it or tell you where to get it.

La
Review №31

The guy that installed my battery did an AWESOME JOB!!! Great service and wonderful customer service. I love this place!!!

Ju
Review №32

They had the headlight bulb I needed and the nice guy put it in for me.

Wi
Review №33

The website said they were out of stock on every part I needed, when in fact they had every single one in stock.I called, where they quoted one price (that ended up being totally incorrect) but couldnt ring me up over the phone.I go to the store, they wont honor my 30% off discount code for being a new rewards member that wouldve applied to the whole order because its online only despite the fact I couldnt check out online because of their BS, BUT thankfully they gave me a whopping 10% off a $5 pack of batteries. Wow, so generous. And they charged me more than they quoted on the phone not 10 minutes before.

My
Review №34

Had part we needed...friendly staff... helpful

Sh
Review №35

Friendly and helpful staff

th
Review №36

This place returned my wallet to me when I lost it in the parking lot. Advanced is my place to shop for car parts . They have good stuff and I don’t feel like the counter help are newbies.

Jo
Review №37

Great place to shop. Friendly people

Ch
Review №38

Had a coil pack go bad on my truck a long way from my house. Swung by advance they had one in stock and loaned me the tools to replace. Cant get any better there awesome.

Lo
Review №39

They had what I needed

Ha
Review №40

Garbage. They used to be wonderful. They advertise for checking why your engine light is on, but the woman didnt want to because my computer was in a spot that required slight effort. Auto Zone had zero issue around the corner. After asking multiple times if she would please try she said what (cylinder 1) and then tried to walk away. I asked what that meant. Cylinder One. Okay well may I have a piece of paper to hand a mechanic We dont do that okay well can I take a picture of the screen no. Ill get my manager.Awful experience. Go to auto zone around the corner. 1,000,000X better.

Je
Review №41

Completely dissatisfied with the customer service. Did not want help.

Jo
Review №42

Wow....counter employees with NO personality. I am typically not overwhelmed with the service at this location, but todays visit was the absolute worst.

Sk
Review №43

Great company! Thanks for recognizing veterans and giving a 10% discount. You get my business!!!

Fr
Review №44

Excellent service and a great price. Also very helpful.

Th
Review №45

Staff very Curtis . Very knowledgeable.. gave very good assent 🤗

Da
Review №46

Had to get a new battery today. They replaced it in about 10 minutes. Very friendly helpful staff.

ro
Review №47

Staff was very knowledgeable

Ka
Review №48

They always seem to know the answer and are willing to help.

A.
Review №49

👍

Ta
Review №50

Great for automobile items.Some items are a bit overpriced but service is usually good.

Ta
Review №51

They have mostly what I want for my car and the employees are super friendly.

Wa
Review №52

Not too impressed. They said they would read the code, once read they couldnt clear it to see the next reading. We spent 2 hours getting the car there. Very disappointing. Question going back. 2004 Ford Taurus.

Er
Review №53

App allowed 25% savings. They were quick to pull items.

Ro
Review №54

Great customer service. They are always extremely helpful every time I go in there.

Ti
Review №55

Very helpful got the right part the first time.

Er
Review №56

John was very helpful. He knows his stuff!

Ch
Review №57

Took good care of me!

Ry
Review №58

The staff at this location is usually pretty helpful. I typically order my parts online and they always have them ready when I arrive to pick them up.

Jo
Review №59

Wonderful help, solved a long standing problem, for free!

Na
Review №60

My wife went there to purchase a bulb for the drivers side brake light. The guy installed the bulb but it did not work. I got home, took a look at the bulb and noticed too much of the dielectric bulb grease in the socket and on the bulb. There was not connection between the bulb and the socket. When I took the bulb holder out, the bulb fell out of the socket indicating that it as not pushed down and locked in. I then cleaned the bulb and the socket off. After placing the bulb in the socket, I had my wife press the brake pedal and wow it worked! Come on people!The assistant told my wife that the car probably had a bad relay that was causing the bulb not to work. At this point I am not happy with this store and her nor I will ever return there.

St
Review №61

Always helpful here.

Mi
Review №62

I call in about a part and they say yeah we have that in stock so I go all the way there and oh we dont have that havent had that in a couple months so Im done Auto zone had it and has had everything thing I have needed and the service is way better 😉

Ca
Review №63

Excellent customer service, very happy with my experience

Je
Review №64

Johns determination to help me out with what I came in for was a huge help to me and it made my night! This is my new go to auto store in my new home town!!

Fr
Review №65

Very helpful

Ja
Review №66

Employees are quick to help you out!

Ri
Review №67

I buy windshield wipers here because they not only have goid prices, but they install them as well at no charge.

Jo
Review №68

Go in for a wiper; meet cheerful helpful staff. Would use for regular business, well see.

Je
Review №69

Had what I was needing so I consider it successful

ja
Review №70

Great location close to the highways.

es
Review №71

Everyone was nice and knowledgeable, but parts coming in from other stores seem troublesome.

st
Review №72

Go online and order ahead of time, they normally have a 20% off promo for online line orders, then drive to the store and pick your part up.

Ma
Review №73

Great customer service & very helpful... Dropped off used oil.

Ry
Review №74

I went to get a battery. They didnt just sell me a battery... They took a look and found that I just needed a charge rather than a replacement. Nice to know that theyre problem solvers rather than just salesmen.

Ra
Review №75

Went in store, waited around and left because no one helped me. One person at the counter, one person watching the person at the counter and one person down a aisle. I was not impressed, went to Auto Zone.

Ro
Review №76

Service was good and tried to be helpful.

Ke
Review №77

Its a great parts store

To
Review №78

Decent prices, nice people

Ma
Review №79

Went I need some thing u have it.

Ma
Review №80

Awsome people work there

Na
Review №81

Objects werent in the correct place but I ended up finding everything I needed

Is
Review №82

Really helpful crew in the is store!

Ke
Review №83

Poor spray paint selection. Primers

Ta
Review №84

They dont do EML computer code readings.

Co
Review №85

My husbands favorite place

Mi
Review №86

Friendly and knowledgable staff

Re
Review №87

Very helpful employees!

kw
Review №88

Staff is always helpful.

Da
Review №89

Knowledgeable folks, helpFul too

Ta
Review №90

Awesome place to go.

Ge
Review №91

Good selection usually in and out

Jo
Review №92

Cool workers and helpful

Ja
Review №93

Need a Car Battery...this is the place to go!

Jo
Review №94

Very helpful

Je
Review №95

Nps at all

Wa
Review №96

Friendly and helpful...

Je
Review №97

Helpful and friendly service

Fr
Review №98

Everything car related you need is there.

Ji
Review №99

Friendly helpful staff

ch
Review №100

Great service

Information
12 Photos
100 Comments
4.2 Rating
  • Address:945 Bacons Bridge Rd, Summerville, SC 29485, United States
  • Site:https://stores.advanceautoparts.com/sc/summerville/945-bacons-bridge-rd?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 843-871-3818
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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