Wonderful experience! Conor and Phil are just great: informed, helpful and patient. Very happy with my purchase.
Eric was so kind and beyond helpful! Thanks for your excellent advice and taking your time to help me with all my questions regarding my foot problems. Thanks to you for helping me find the right sneakers HOKAs, the perfect fit for me. Very knowledgeable!
Limited collection and awkward sales associate. She was not particularly rude, but made me feel like I was really bothering her just by asking for assistance. I get it - I dont need an overly enthusiastic clerk, but dont make customers feel unwelcome. Probably will not return.
Very personalized and professional customer service
Best running store in the world!!!
Staff graciously accommodated my request to be fitted outside the store so I could safeguard the well-being of a newborn in my family. Exceeded my expectations in every way! Bought new sneaks at a great price and will certainly be back! Thanks, Jack Rabbit, for going above and beyond!
Super friendly store- staff (Connor) is very knowledgeable and helpful.I really wanted to get a waterproof running jacket and his partner recommended New Balance 😁 Wind/ Water Resistance Jacket. Great jacket with extra 20 %off sales price. Got a pair of Stance socks too!Thanks to Wayne for recommending this store!
Awesome customer service! Was trying to get a (very) last minute Xmas gift and was able to get size recommendations and complete the sale completely over the phone! -Thank you Teresa!
My brother referred me here told me they have you run on a treadmill and they analyze how you run to pick the best shoe. Lenny Was very knowledgeable about running shoes and what is best for my foot. If you run regularly you must get your next pair of running shoes here. Excellent service.~Ben
Staff is excellent! Best place to go to find the perfect running sneaker.
Excellent running shop! Knowledgeable staff will fit your foot for the best shoe for your needs. Great apparel selection as well!
I had an amazing experience at the Summit, NJ JackRabbit. The store manager, I believe his name was Zach, spent almost an hour with me giving me shoes to try on and talking through inserts and foot rollers for my plantar fasciitis. Im not a long distance runner, but Ive had bad luck with past sneakers that I use for crossfit, short runs, and agility work. Im so happy with my new Adidas and will 100% go back to this store next time I need new shoes.
Great staff
Incredibly helpful and had a really nice selection of shoes in the brands I expected (hoka, mizuno, brooks, etc)
Great place to get quality sneakers
Staff are professional runners, definitely know their stuff. The tread mill in the shop is in constant use as people try on shoes. Their buyers also pick out the best of current workout gear, no garish prints here! Most importantly, their prices are the same as the big box stores like Sports Authority and Dicks (I compared 1 pair of Nike leggings and some mens workout ts - they were actually slightly cheaper here).
THIS IS THE WORST RUNNING STORE IVE EVER BEEN TO. THEY DONT LISTEN TO ANYTHING THEY SAY. THEY PUSHED FOR ORTHODICS AND NOW MY FEET HURT, HIPS HURT, CANT FEEL MY FEET WHEN RUNNING, ETC. THEY TOOK MY MONEY AND DIDNT CARE WHEN I DISCUSSED MY ISSUES. NOT EVEN DICSOUNT ON ANOTHER PAIR OF SHOES.
Great service. The people there really know what they are talking about.
Awesome discounts