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Keystone Automotive - Seattle
4123 142nd Ave E Suite 100, Sumner, WA 98390, United States
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Keystone Automotive - Seattle
Comments
Mi
Review №1

Awesome place to order parts VERY helpful.. Alexis has always went above and beyond to help me search for what I need. Sometimes we find parts Im looking for other times we dont but its people like her that make it easy and want to come back.. Thanks again.. -

Si
Review №2

Such nice people! Very helpful, great sense of humor, great customer service. The lady had great a personality.

Ch
Review №3

O.k. prices,customer service,will call could use more training.

ti
Review №4

If I could give them a zero I would. I tried them for a hemi engine and the engine cam in very rusty after trying to install the engine I found that it was out of a car rather than a jeep Cherokee srt so the motor and to be pulled and and the flywheel, oil pan, Intake manifold, exhaust manifold, injectors and wiring harness needed to be swapped in order to get the engine to work. Engine was noisy and was told unless it blows up they wont do anything. dont use this company ever

co
Review №5

A lot of hard working people work here...... parts are ok. . jorden is cool

Ja
Review №6

Poor customer communication and a lot of confusion misinformation about processes. My parts were lost, I was told I had not been charged but I had been. They then told me I would not be charged on purchase but at time of pickup, was not true. They need better training for the people on the phones.

Je
Review №7

Went in to pickup a seatbelt retractor I ordered. Their customer service at Sumner is horrible. Walked up and there was 2 customers waiting along the wall. The lady at the window just looked. At least a hi, smile, or someone will be right with you would of been nice. Went outside and came back an 3 ladies were now in the office but they seemed like they didnt know what they were doing and the first lady that was in the office was standing talking about how irritated she was instead of helping customers. The other customers said theyve been waiting an hour. And the other guy said they gave him the wrong part.If you can the Buckley location is a lot more helpful & able to order parts there unlike Sumner where they tell you to call and order over the phone.

Ak
Review №8

Pls avoid this pls😂

To
Review №9

Good pricing, just make sure you have 30 minutes to spare when ordering parts..

Ju
Review №10

WORST COMPANY EVER DO NOT USE THEM. THEY WILL TELL YOU ANYTHING TO SELL YOU PARTS !!!! I ORDERED A REAREND FOR A 2006 CHEVY FOR $1030. THEY THEN CALLED BACK LATER AND CHARGED ANOTHER $300 FOR AND OVERSIZE CHARGE FOR FREIGHT THAT I WAS NOT TOLD ABOUT. I ASSKED ABOT THE REAREND AND THEY PULL ANY PARTS OFF THEM THEY CAN TO SELL SEPARTATE SO THEIR COMPLETE REAREND IS NOT COMPLETE AND NEED SEVERAL PARTS TO WORK. DO NOT USE THIS COMPANY

Ro
Review №11

Great people and they improve every day to make it a better experience

BB
Review №12

I work there

Ch
Review №13

The employees work hard to make customers happy

Be
Review №14

Waiting time is too long here every time im there i have to spend hours or rwo

Sa
Review №15

They were friendly and helpful in dealing with my return, which I had purchased from a reseller so it was a whole mess.

Je
Review №16

Awesome to deal with. Best ever.

Co
Review №17

I never been to this place but by other customers complain dont think this place is helpful for me personally.thanks.

Am
Review №18

Have very good parts

Ja
Review №19

Horrible service ordered a part and not even a phone call that they had canceled the order and wont be able to get the part for my vehicle until I called them one week later to find that out.

Os
Review №20

Excellent quality aftermarket parts

Ke
Review №21

They pay me

D
Review №22

Not a good place to work for.

ar
Review №23

Great service

Fi
Review №24

Great

vi
Review №25

Very bad service

Je
Review №26

Very friendly, helpful,

Vi
Review №27

Service too much bed

An
Review №28

You find what you are looking for in parts of your car

Information
11 Photos
28 Comments
3.5 Rating
  • Address:4123 142nd Ave E Suite 100, Sumner, WA 98390, United States
  • Site:http://lkqcorp.com/
  • Phone:+1 800-843-2886
Categories
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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