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The UPS Store
9915 W Bell Rd, Sun City, AZ 85351, United States
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The UPS Store

Comments
Na
Review №1

Service is amazing. Staff is very friendly and co-operative They did packaging of my stuff very nicely and carefully. I was very satisfied with the packaging they did. Highly recommend.

Ma
Review №2

Have been to store for Notary and Print services. Had excellent experience. Would recommend them. Definitely will be visiting them for other services too.

ni
Review №3

Very good customer service! Staff is very accommodating. I strongly recommend!

Ta
Review №4

Excellent service and very friendly staff. Highly recommended. Will be using their services in future too.

Lo
Review №5

My friend and I just left the UPS store we could not be more delighted with the service. RROXIEI not only did her job stepped out of the store to assist with some returns to Amazon. We will surely be using the UPS service time and time again and can’t wait to go back and see Roxie.

Ha
Review №6

Fast, friendly service at all times. Very happy using their services!

Je
Review №7

Highly Recommend this UPS store. Roxie is AMAZING (friendly, professional, knowledgeable, helpful, and fast)!I have a GREAT experience each time I come here. Everyone is so respectful, friendly, helpful, great attitude, and fast/smooth service. Always a phenomenal experience.

Dh
Review №8

Very friendly staff and equally professional. Took care of my needs in no time. Highly recommended.

al
Review №9

Professional service, they always help me with a smile, I trust there services, thanks

Ka
Review №10

Exceptional service! They were very patient to help receive documents via email to the store, printing and scanning signed documents back to us. Thank you!

Ri
Review №11

Couldnt be more happy with the owner and employees of this store. Use their printing and shipping services with a positive experience everytime.

La
Review №12

Great experience, excellent customer service.

Su
Review №13

Friendly staff, always a pleasure coming here.

Cr
Review №14

Called ahead of time to make sure all was together before the drive over. I arrive with what was said to be needed only to first be looked passed in line and the person that got in line after me being called, (luckily an honest person reiterating I was before her) only to arrive to counter for notary and be told different information I was given on call prior to my trip here in the first place. Inadequate customer service and informational support. First and last visit.

Mi
Review №15

Whoever the female was working at around 2:30 pm on Dec 30, 2019 was an efficient person with a smile. She was shipping, helping with copies and faxing all at the same time BY HER SELF! The store was busy but she handled smoothly. Great job!

AC
Review №16

I go to this place all the time to send package internationally it was very smooth (i let them know what are the items in the box specifically all the time and they input it there with the proper item and price and quantity-very thorough) and no charges at all when it was received internationally. But the last time I was there i did the same thing, informed the employee of the items, the price of each item and the quantity. Apparently when I saw the import fees online sent to me it wasn’t the amount, price and quantity of the items that I spent there dictating what they are. IT WAS OVERBOARD. She just put HOUSEHOLD ITEMS as description of goods which isnt the situation. And the sad thing about it is she went overboard with the price of the item inside the package. I only wish there were expensive items in there because the price is ridiculous as what she put in for the customs/import form. The sad thing about it is the person receiving the package had to pay for import fees that are way more expensive than the package itself. I called this UPS store and they said they cannot put in the exact items for me. I tracked my 2 old receipts i had before they can put description as “baby stuff, masks”. This one I shipped lately just said household stuff which amounted to almost 400 usd which was barely the case. The items in the package only amounted to almost 150usd. Horrible feeling I have. Better not describe the items and let them put whatever they want for the price And description of your items. Very dissappointed.

J.
Review №17

The service is amazing love the girls so helpful

ja
Review №18

Extremely friendly and helpful employees!!!

Ap
Review №19

Terrible customer service. Lady would not move a finger to help you unless it’s something straightforward

SU
Review №20

I could walk to the UPS store in Sun City West, but I go out of my way to come to this one. This store is MUCH faster, more efficient and more friendly - especially after the Sun City West store seemed to think I WANTED to wait in line to drop off a package.Yeah, skip the Sun City West store, use this one. MUCH BETTERFebruary 2017:. This store doesnt seem as friendly as the one in Sun City West, but more efficient. So .... I almost always use this one. They also dont sell as many geegaw stuff that you dont need, but too often buy. And then wonder why.Oh, and they have two computers you can use there. I didnt check out the price though.

Cu
Review №21

Great customer service and Roxi was very informative and polite employee, much better then the post office.I will recommend this spot to my friends and family

Na
Review №22

Not too busy, always manage to get in and out quickly. They always have adequate staff to help customers.

Ri
Review №23

Awesome and Aware staff, Very helpful and driven staff! They get it done!

ja
Review №24

I Experienced excellent customer service, at this ups. I have been to this location several times is always extremely short and Meet is always friendly and helping me out ( thanks meet ).

Sa
Review №25

Any time I come here, I receive the best help. Theyre convenient just 5 minutes drive from my home. & I always leave happy

La
Review №26

Shipped here on several occasions, no problems whatsoever!

Ti
Review №27

These folks are very courteous and friendly. Enjoy going there.

Ge
Review №28

Store was supposed to be open at 7:30am. It is now 8:16 and no one is here.

Ph
Review №29

Keep your receipts and watch for employees leaning on packages while weighing up your package.

Do
Review №30

Not knowledgeable rude disrespectful employee will never go there again. Not worth the hassle of dealing with disrespectful people.

Ni
Review №31

Amazing customer service. One stop shop for everything from printing, packing and shipping.

T
Review №32

Very convenient, but can be very slooow...

fr
Review №33

This Ups store is on the way to my job so i leave early to drop packages here before 8am start time at job, this ups is suppose to open at 7:30 am so i got there at 7:40 and waited till 7:50 and doors were still locked, so i left my house early and wasted my time in my morning because someone that is employed here cant be to work on time.

Ka
Review №34

Always a pleasure coming here

Information
12 Photos
34 Comments
3.6 Rating
  • Address:9915 W Bell Rd, Sun City, AZ 85351, United States
  • Site:https://locations.theupsstore.com/az/sun-city/9915-w-bell-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 623-889-0308
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
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