I love Chris sales! Theres always something new and interesting to discover at each one. Items are priced fairly, and his employees are friendly too. You can tell they appreciate whats inside the house.You can also tell that Chris gets to know his regulars as well as new customers, making sure to catch up with them and crack a few jokes here and there. He truly makes the sales feel welcoming and enjoyable. His personable nature is something that I feel is sorely missing at other sales that I frequent. It really counts for something. Thanks Chris!
I bought items from this company in a online auction. They didnt send me two of my items and two other items arrived broken. They also charged a super high amount for shipping and did it without asking me. I emailed them and someone emailed me back, I have no idea who it is because they havent introduced themselves. This person has not addressed why two of my items were not shipped or said anything about the two items that are broken. They did say they didnt overcharge for shipping. I called UPS and I believe with the information I have gathered they did overcharge. I feel my money was stolen from me. I hope this saves someone from making the same mistake I made. Stay away from this company.UPDATE: Chris states in his response to my Google review that they look at shipping as an extra service... When you auction items all over the United States and it clearly states shipping is available, that is not an EXTRA SERVICE... In response to your statement saying when I send you pictures of the broken items... I did that and you havent refunded me, dont try and make it sound as if I havent done what I am supposed to do. I will now post the broken photos of the items since you want to make implications. $150 in shipping cost for broken items is ridiculous. I have shipped items overseas and have never paid that much. This was a domestic delivery and it was not priority mail. When I sent my complaint, every correspondence I received from you was rude till I made this google review, then you decided to write like a professional.
Only posting one star as NO star was not possible!!Having to sell the family home and all its contents is very stressful. Even more stressful when the estate sales people wont communicate with you! We have had 5 (FIVE!!!!) appointments set up with Chris, who pulled the dont show, dont call and every excuse you can think of when we finally ARE able to get ahold of him. He has strung us along for weeks now and now we have NO choice but to try to sell the contents ourselves due to time constraints. DO NOT USE THIS COMPANY!!! You will only be utterly disappointed in humanity!!!
These sales are always exciting! Ive bought a wide range of quality items, including beautiful furniture, dishware, jewelry, art, and clothes. I always find something fun and unexpected as well. The sales are very well organized, which makes the shopping experience relaxed and enjoyable.Chris is very friendly - getting to know him at the sales has been an added joy. His knowledge of the items is very impressive. I never miss an opportunity to go to one of the sales Chris puts on as there is always something unique to be found.
I started going to estate sales a few years ago. Bennett and Roelef’s have seemed to be the best! I always find something and have actually picked up some neat treasures in the past. The prices have always been great! That is one of the things I mostly appreciate about their sales vs others. Even took my mom and aunt to a sale and they ended up taking home lovely items. Helpful, kind and professional!
Thank you Bennett and Roelofs Estate Service LLC for providing well planned sales with products at a fair price! We love finding items we didnt think we needed and some that have made our home more functional. My son has also had fun finding old comics, games, and books. We look forward to shopping at your sales!
Excellent prices, quality products, with outstanding customer service. Always enjoy going to Bennett and Roelofs sales. Chris takes good care of his customers! Excellent estate sales!
I found the overall service and experience with the Bennett & Roelofs estate sale to be top notch. They seem to know their stuff when it comes to pricing and the handling of crowds. It is a difficult business, but they make it all seem a smooth, well oiled business. I like the quality of their sales and friendliness of the staff.
This is the first time I bid. I was a little confused in the beginning, but then watched the tutorials and that helped a lot. I will have to see how things go when I pick up purchases. So far so good. I dont know how much I will use this kind of on line sale in that you have to trust the condition of the item in a photo. However, it does feel safer in these times to do this on line.
My first experience with Bennett and Roelofs Estate and Im delighted! I wish Id have know of them and their sales sooner. I will be following from now on. Thank you for your services. Looking forward to more to seeing more in the future.
Ive enjoyed going to Chriss sales for several years now. His staff is always super friendly and helpful, and he has been accommodating on more than one occasion. I always find a treasure!
I was perfectly satisfied with my experience! I bought a vintage tailcoat which I gave as a gift. Definitely would go through this company again, they were a nice level of laid-back and professional at the same time.
Ive always found many great buys at Chriss estate sales. Many of the other estate sales I attend are a waste of time but I rarely walk out of a Bennett & Roelof sale disappointed. You always seem to find a treasure there and almost all my good deals in recent years have been found at their sales. Chris plays great music and is an entertaining guy. Come aboard every time he sets sail. Youll be glad you did!
My family has shopped at these estate sales for a number of years. We have always loved everything we have bought including new to us- car, boat, dirt bikes, furniture, household items, etc.... The quality has been exceptional! Chris and his staff are very knowledgeable and items are priced fairly. We love to attend their Bennet and Roelofs sales!!
I am an Investor that buys from Bennett & Roelofs. I have experienced only positives from Our transactions. They go above & beyond making each transaction feel customized to our needs. A welcome transition from the Big Box store definition Customer Service & I highly recommend them to anyone needing the services that they provide.
Quality products, pictures and very responsive to questions! Great to deal with, especially since I was not nearby. Organized and extremely helpful. I look forward to their next auctions.
I purchased some items through an online auction with this company. They were very helpful and sent me my items very fast. I love the option to ship! Great for holiday shopping!
Ive been a customer for several years. The pricing is fair and Chris is very knowledgeable. He always shares his expertise when asked. His staff is also very helpful and friendly.
I have really enjoyed Bennett and Roelofs Estate sales. Have gotten many and varied items. Chris is willing to deal on many things.
My Wife and I have been following then shopping at Bennett and Roelofs Estate Sales for many years now. Chris has an incredible amount of knowledge and experience in analyzing historical value and pricing items consistently with market trends. His price points are many times below retail making them a real value to own. Those that follow him and his service can always expect the very best. We have been to many other sales over the years but Bennett and Roelofs consistently deliver the best sales. They always have quality pieces, priced right and their professionalism is evident throughout the process.I would highly recommend this company.Vicki and Jim in McFarland, Wisconsin
I enjoy both their in person and online auction sales. I think the prices they start most auctions at are fair. For example, there was recently an All Clad brand pan and the starting bid was like $3. If you know quality, you know that those are VERY expensive pans. So, fair indeed. I didnt win the auction, but I appreciate that the starting price was so fair.
My experience is always nice, your always greeted with a smile, very fair prices and quality goods, very nicely laid out and easy to view! You can tell how passionate they are about their sales .... keep up the great work!!
Bennett & Roelofs Estate Service provides great professional service for both buyers as well as estate owners. I purchased some items from a recent sale, and was pleased with the communication and customer service.
Everything changed throughout the whole sale process. We were originally supposed to meet with Chris the owner-he sent an associate instead. We were supposed to have had the sale in August of this year- Chris pushed it back two weeks into September and then wanted to push it even further out into September. We rearranged our work schedules numerous times to meet with Chris personally and on two occasions he never showed up or even contacted us. They were supposed to have prices on items at the sale- that didn’t happen either. Never sold or promoted any of the bigger items like furniture and appliances.They were supposed to have listed some of the more valuable items online as Chris said that they would bring in more money- that didn’t happen either and sold them in a lot rather than individually and sold items that we could have gotten a lot more money for than what he sold them for. ie-war bond posters from WW2. Also, with the itemized listing of items sold that we received two weeks after the sale which we had to keep requesting, when it was promised to us 5 days after the sale, we noticed items that we knew sold never appeared on the sale listing and when questioned about it, Chris never responded back. Basically Chris, the owner, made a lot of promises that he never kept. Also, more than two weeks after the sale I had to deliver his 10 tables back to him as he would not come to pick them up. Hind sight being 20/20.... I would not use this company again. No common courtesy and not professional.
I became a subscriber to Bennett and Roelofs Estate Service LLC a few years ago and Ive been very pleased with the service and value they offer in their estate sale postings. Thank you so much for everything you do!
Chris, Megan, Lilly, Charlie, Carol, Beth and Asher are the best !! Will definitely keep checking your future auctions. Thanks again for all the help.
Chris is amazingly accommodating to Seniors. His sense of humor is obvious...check out his item descriptions. He meets buyers and sellers half way with his price points. Highly recommend his estate sales. Thanks again.
Always timely in closing the auction and communication is great. Have always had a good experience with this Auction house.
They responded quickly to all my emails and even let me set up a pick-up time that fit into my schedule.
I have purchased through Bennett and Roelofs multiple times and will continue to do so. Chris is very friendly and helpful and goes out of his way to accommodate pick up of items.
Very quick response after the end of the auction and was able to arrange for pickup the next day.
Weve shopped Bennett & Roelofs sales for a number of year, both line & lately on-line. Have found the merchandise well laid out at the site; on-line with many CLEAR pictures; & clear prices/labels, with the prices fair. Chris is approachable, and answers reasonable questions.
I have been to many of Bennett and Roelofs Estate Sales and most recently their on-line Estate Sales. I always felt their prices were reasonable and their staff helpful. If I had questions during the on-line sales, I would contact Chris on-line and he would promptly send me the answer. I always look forward to their sales.
Great service and good, quality merchandise offered. Buy what you want at a favorable price
Participated in my 1st. B&R Estate sale and found them responsive to my questions and professional, polite and courteous upon pickup of my items
Straight forward, simple, no nonsense transactions. Great sales.
I always have a wonderful experience at Chris’ sales — it’s a joy to discover what they have to offer and the staff is helpful. Chris and co. do a good job of organizing items and are fun to be around during the sales. Always something new. Thanks guys!
Great way to find some good deals or rare items.
Great experience. Chris is honest, fair and gets the job done amazingly well. He markets your estate sale to drive a lot of traffic and works to get you the best prices for your stuff. His staff is also extremely helpful and hardworking. Best in town!
Well, here we go again....I have posted a review here before which was 100% truthful. The owner of this company sold some priceless family carvings without our consent during a recent estate sale. We were so upset and tried to work with Bennett & Roelofts based on a promise that we would get all of them back. We pulled our earlier post based on that promise. Sadly, when you make a deal with bad business people it will always come back and bite you. Well only one of the three was returned and that was so contentious that we simply just gave up trying....All I can say is beware of hiring this company....It will not go well for you.
I always look forward to Bennett and Roelofs sales. Chris is friendly and approachable and knows many of his regular customers by name. He is a wealth of knowledge when it comes to all things old. His staff are always helpful. Prices are really reasonable. I also appreciate that he posts so many pictures of a sale to show what is there.
Chris helped my family greatly. We did not know how to do with my mothers possessions. He explained how the sale would work and his team organized everything. Many thanks!
They have done excellent work keeping people safe throughout the public health crisis and providing an excellent experience with very professional service and staff!! Thank you for your efforts and your service!
I love going to estate sales by Bennett and Roeloff! They have the nicest staff and they make the whole process a really fun time!
We were in need of a liquidation firm that had a long-standing history of discretion. We had just inherited an estate of considerable value and needed someone well versed in art, antiques, vintage cars and jewelry. We interviewed nine firms within 150 mile radius. We decided on Bennett and Roelofs Estate Service LLC out of Sun Prairie, Wisconsin. We didn’t want a conventional estate sale and privacy was paramount. Mr. Bennett was able to catalog, market and sell 95% of the items within a two month period. We were very pleased with proceeds realized, communication and professionalism. My wife and I highly recommend. Hats off to a great job! You pulled it off what I thought would be impossible.
Chris and his staff were amazing in what otherwise was a very difficult time for me. I lost my parents within a very short time period so I was faced with the daunting and emotional task of dealing with the things people accumulate in a 60 year marriage. Chris was with me as I opened closets, cabinets and dressers. He was patient and kind as we developed a plan to keep, sell or donate. He is funny yet professional and I’m pretty sure that without him I’d still be staring at a household full of items . As an only child this task felt not only overwhelming but heartbreaking. The sale was a huge success. I can’t say enough good things about Chris and the whole team . Thank you from the bottom of my heart .
Chris,I am not interested in the game you are trying to play as it relates to your latest response to the review my husband posted. Hands down you are the most unprofessional and untrustworthy human being I have ever met or have had to deal with. You were hired to do a sale for our familys estate, not just for me! The experience which my husband shared is entirely the truth and I have correspondence to prove it! Weve made every effort to cooperate with you, weve have taken down poor reviews as you have requested, etc in exchange for getting back what was never yours to sell. You made many promises with no intent to deliver. We can sleep at night because we know the truth, I feel sorry for you! Ball is in your court to make this right otherwise you are the one that has to live with it. The rating I would give to you for the services you rendered is not even available!
Seasons Greetings to my favorite Wisconsin estate sale
I always enjoy the sales that they host. Reasonably priced items.
Chris and his crew do a great job with estate sales and make the buying experience fun, too.
Fabulous ! Very professional, from start to finish. We felt that they were really working for us. We were especially impressed when we overlooked a family heirloom, only to have it set aside, so it could remain in our family. Morals and ethics are rare attributes in todays world, but seemed to be the core of their service. We will recommend Bennett & Roelofs without hesitation. Thanks again, Chris, Taylor and your crew.
Over the last six years Ive made a number of transactions with Chris Bennett. Mostly furniture. Im not a professional shopper, but I love estate sales. I mostly take requests from family and friends to look for specific items. He has always given me a more than fair price. One time I mentioned that I was buying the lawn mower for my elderly mother and he was very helpful and considerate. Thank you Chris, I will continue to look forward to Bennett and Roelofs estate sales.
Chris was very kind and actually drove to 3 of my storage lockers to see if holding a Estate Sale would best meet my needs.After perusing all my belongings, years of stuff he was very honest and told me that holding a sale would not benefit either of us.He did however give me several suggestions of other possibilities.I have also attended several of his Sales and have always found him and his staff to be very kind and helpful.Thank for your time, coming out to see my stuff.
Fast and easy paying and shipping!
Fantastic Company ! Chris is AWESOME ! Chris is Very Professional and Serves his Clients with the Utmost Respect, Loyalty and Honesty. Always keeps his Clients Needs and Values at the Front of the Business Venture. Treats his Staff in the same manner. GREAT JOB !
Is a great company everyone is always in a good mood. Staff is organized and always moving. Has good communication so always know whats going on when needed
These people are extremely rude. Went to their estate sale and was treated poorly by one of their representatives, as was my elderly mother. Also they were eating smelly food that stunk up the place which made it unpleasant to be there. I would not recommend.
Very knowledgeable. Sure knows his stuff! Helpful and considerate staff as well
Awesome sales. I am always checking when the next one will be. Great job to everyone.Keep up the great work Chris.
Always look forward to Bennett & Roelofs estate sales. Very friendly and helpful staff. The newer online bidding has worked well for me, and pick up was a breeze! Gotta say I do miss in-person sales.
Very slow or no response to calls.No Show. Had an appointment setup with a no show received a message an hour before scheduled time while we were out of our home state saying it would need to be canceled. Unfortunate for us we took the day off from work and had to travel 2 1/2 hours one way and we were almost 2 hours into our trip. Chris knew we had to travel from far away as we stated this numerous times.When we called to see if a time later in the day would work we received no answer.I cannot recommend this compaby.Deaths in the family and estate sales are stressful and no person should have to tolerate this.
The staff are not only helpful but very personable. I am always pleased with the way it is setup making navigating quick and easy.
Had an appointment for today, Tues 7/25/17 at 10:00 AM with Chris, one of the owners, this was confirmed. Had to drive 4 hours round trip to meet Chris at the property to get an estimate for an estate sale. He was very eager on the phone a week ago, today he did not show up, tried to call multiple times on his cell number, no answer, no call back. I find this to be very unprofessional, would not recommend at all, gave 1 star because cant give ZERO!
Super clean sales, fair prices and always a smile!!!!
Professional, knowledgeable, polite, efficient and well organized. Chris conducts the best estate sales in the Madison area.
Very easy to work with, took a load off my mind. Would refer to anyone needing an estate sale done
Called three separate times and never received a single call back. Very unprofessional.
I always find something interesting at Bennet sales. Always a good time.
I have not had any experience with this particular service.
Great estate sale company. Would recommend them to anyone
Chris and his staff are great, hard working, and fair!
Poor customer service and dishonest.
Very fair, A plus business
Terrible at returning calls and missed appointments.
Fantastic job!!!!