First trip to Sherwin Williams in Sun Prairie was a great time. I was upset because they were out of stock for the paint I went there to buy.Instead I dealt with the great manager of the store Mikayla Williams. She gave me a better paint at the same sale price of the paint they did not have.Im done shopping at other stores. She made me a forever customer!
I consistently have a great customer service experience here regardless of which representative I work with. The best paint product I have used to date regardless of the product line. Dont go to the big box stores for paint, go where the store is dedicated to paint, it makes a HUGE difference.
Just went in the store to pick paint for our home remodel. The alarm rings in the back so they know I entered. No one came out to help as I listened to their whole conversation. I left with some color swatches. Will try another SW that wants our business.
One of the best Sherwin-Williams around. They go above and beyond every time I have visit!
Nice clean store willing to help you out with your project!!!!
The staff was AWESOME! They were so knowledgeable on the products, I would need and the steps I should take. They sere very fast getting my order ready. The store was clean and they had sanitizer through the store for guest to use. I felt totally at ease shopping for supplies I would need. I appreciate all the help. I will be back for another project.
During this pandemic, the sales associate at the Sun Prairie Sherwin Williams provided excellent customer service in pulling together the products needed for home projects. His kindness and professionalism was very much appreciated. The curbside service helped me stay safe. Thank you so much!
Great experience. Angelica was very helpful and knowledgeable.
Awesome Store!!!! - Used to work with guys in Green Bay felt like I was bothering them - Thats not the case here - August, Blake, Jacob, and all of their staff have been amazing to work with - they are knowledgeable and work with us as a smaller painting company and care for our needs just as much as the bigger companies they work with - This is a great store hands down my easiest part of the day picking up materials for the jobs! I will continue to give them as much of my business as I can, if your looking for a paint supplier, look no further
Very helpful sales people and knowledgeable. Like that they keep a record of our purchases. Paint goes on easily and lasts a long time.
Just poor all around.
The lady was extremely helpful and knowledgeable
Store is clean and orderly. Staff is attentive to customer needs and prices are fair.
Great, professional staff.
August and Jacob deserve kudos for going above and beyond to help me find what I nee: Jacob even drove to another hardware store to grab a paint swatch I used previously to match the colors up. Great dudes.
Helpful. Did an excellent job of matching the existing paint in my garage.
I received help from a staff person almost immediately. He was interested in my situation, and helped me pick out the correct products. He also pointed out current & upcoming sales that I might be interested in taking advantage of.
Excellent place the most magnificent quality paint you can buy
Staff very knowledgeable about paint types and color choices.
Two staff were clueless. Obviously they were just filler staff to keep lights on. Spoke to the guy they call a manager. Obviously he is very inexperienced, with next to no customer service skills what so ever. Its too bad because clients really go to these places looking for advise and help on ideas and how to apply paints and stains. I will not go here again or even refer this place.Goto Benjamin Moore or even Home Depot or True Value is 100% better. That shows how important it is to hire the correct people.
Good deals excellent quality paint but I miss Krystal her attention to detail really made my experience at this location, hope shes successful wherever shes at now it seems like she is a wonderful asset to the company. I look forward to working with them in the future.
These guys are our top pick for paint stores in Madison WI.Steve Karlic is fantastic and made setting up 3rd Gen Painting and Remodelings new pro account a breeze!Thanks again!
Very helpful, they went out of there way to obtain a custom paint color for me . Great customer service!
Yes . I have severe chemical sensitivity and your paint that is scent free-kinda is great! Painters say it is the best and it seems to be
Matched my paint perfectly
Brock is great to work with. Willing to go the extra mile to make sure I have a great outcome with my project!
The service, knowledge, and expertise of the staff makes you feel like you are getting the best product for your job.
If they had more employees working at one time, it would improve my rating.
Good quality paint. Amazing sales.
There is usually always a discount on your paint & everyone is very nice & helpful
The employee was knowledgeable and showed interest in my project..
Customer service was good. Smaller paint samples than other sherwin Williams.
Super helpful, very friendly, very clean store
The guy working was friendly and helpful and he helped me with what I needed
Jacob was very friendly and helpful with my needed item
Very nice and helpful person working there.
Matched an old color for us no problem
Great quality paint with a extremely friendly Knowledgeable staff
If you have questions, talk to Andy. Very knowledgeable.
I love the quality of Sherwin Williams paint.
August the Manager is a very helpful person
Super helpful employees. They should have 10 stars!!
Quality of paint, and knowledge of staff to help answer questions and give advice.
Friendly help and awesome customer service will bring anyone back!
Very helpful, called and they had the paint ready.
Great customer service
Great paint and great, helpful staff!
Very helpful place!
Very helpful and courteous people
Always a positive experience.
Always helpful and friendly.
Great paint!
Sales are great, personnel are friendly
Friendly service
Very disappointed in Service
Nice friendly staff.Very knowledgeable!!!