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AutoZone Auto Parts
5475 Sun Valley Blvd, Sun Valley, NV 89433, United States
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AutoZone Auto Parts
Comments
Tr
Review №1

Absolutely wonderful, helpful individuals who go beyond the norm. They make me drive out of my way for their advice. Always anytime.... AutoZone... Because of them

no
Review №2

Great customer service! The manager was very helpful and informative. She was patient with all my questions. Thanks a bunch Ms. Della Lemons.

We
Review №3

Wow! What excellent service I received from Luis and Mark.Although the service at this location is always terrific.*This is the only auto parts store to give your business to, hands down.We have been coming to this store for many years and know so many friends, family and neighbors who will not go anywhere else.Their service staff is so exceptional that it feels wrong not paying them for all of their above and beyond assistance and expertise.All of that help and their free diagnostic services often are given without even making a purchase.

Ja
Review №4

Very good customer service, and very helpful employees 👍

Je
Review №5

I would give zero stars if I could. Today is one of many times I have stopped in for something simple and the knowledge and customer service was beyond lacking. I asked if they had a carberator adjustment tool and the man behind the counter rudly says it didnt pull up we dont have then stares awkwardly. Another employee says yes we do have one, show me the part on his screen then goes to find it and cant find it and says I dont know what to say try orielys I guess.....again I do a lot of work on cars and this is one of many similar experiences here. Definately dont waste your time at this store. I will not be coming back.

Ri
Review №6

Very helpful. Manager doesnt just delegate, she leads by example.

Ka
Review №7

Great customer service!!! Thank you Luis, for your help in finding a car battery for my car.

Ri
Review №8

The crew is always very helpful.

Je
Review №9

This is the best Auto Zone friendly staff very helpful thanks for always being helpful

Ji
Review №10

Good stuff but oreilly is better

bl
Review №11

If i could give zero stars i would staff is rude. Jasiah or what ever his name is, starts with a j likes to argue with customers and other staff members . Will never go into this store again. Rather shop at their competitors befor this store . When they say it only takes one bad employee to ruin a company they mean it .

Ni
Review №12

People are friendly and knowledgeable

Ch
Review №13

I went in for a battery. Auto zone advertises that they will help you change out your battery if you need it, but this location didnt. They were a little busy, so I understand not having immediate help with it, but shrugging shoulders because tools were misplaced and you dont want to find them, is a little frustrating.

Sk
Review №14

Customer Service is great here.

Gr
Review №15

The staff look for the solution and are careful not to steer you wrong, or take you for a ride (pun intended).

Jo
Review №16

Always willing to help me find what i need even when i describe that thing a ma jig.

42
Review №17

Disappointed, they didnt have any ACDex

Ch
Review №18

Made a return waited the 3 days for them to process the return it posted to my account and refused to give me the money back...so they are not giving me the money back for a returned item beware they are not giving money back in returns for debit transactions...ps was thinking about buying 5000$ in parts that will never happen here.... Well this to me should have went different but I do believe that this was only taken care of after I filed a dispute with my bank....

Ke
Review №19

The guys at AutoZone are awesome, I went in with my car battery that had a dead cell. They exchanged it even though I lost the receipt..

Ca
Review №20

Good service and the prices were very good. Saved over 20 dollars by coming here rather than OReilly.

Jo
Review №21

Was in and out. Very helpful employees.

No
Review №22

Oh yeah! Get in the Zone! Especially at this store. These people are legit. I dont know nothing about vehicles... they got me everytime. Then...I go and figure it out with the advice. These people are cool and very helpful.

Ro
Review №23

Great quick service

Ge
Review №24

Great service and storr

Sh
Review №25

Great store, very knowledgeable staff. Friendly and helpful. Shelves are always stocked well and the team goes above and beyond to make sure your needs are met. They make you feel welcome and the store has an awesome manager, leading an amazing team. Wouldnt go anywhere else.

Gr
Review №26

The employees took the time to address my problem before I purchased and then did a price adjustment very much in my favor, honoring their meet or beat competition prices.

Ha
Review №27

Decent help. Girl could have been a little nice when checking out. Orielly is next door

Da
Review №28

Better than OReillys

sh
Review №29

#Good supply

SP
Review №30

Was a good experience. Fast, not too busy..Guys willing to help..Ok prices..store clean. Good all around parts place.

Yo
Review №31

The service is horrible it was extremely difficult to try and return an item that I did not need and the cashier looked up my phone number said my phone didnt belong to me it was embarrassing and completely untrue and not necessary. I was unable to return item after all, worst experience will never return for future business.

Ja
Review №32

The guys behind the counter have always been extremely helpful and go out of their way to get you taken care of

Ma
Review №33

The staff was absolutely wonderful, my head lights were installed within 5min of purchase, upon questioning, he explained every detail to me for future reference!!! My experience was very awesome, what nice, staff !!! I would recommend auto zone for minor issues as this was my first visit only!

EU
Review №34

Always happy never let me down Gil.is top notch employee.

Tr
Review №35

If Autozone is the only 1 in town that has the part need now is the only reason you should strep foot in there and just hope its the right part... sent a friend to pick up a ball joint kit and they sent them with a adapter kit that had none of the basic parts plus they want more than double for the part as Summit even found them 3 times the price a couple times

An
Review №36

Great friendly service. Better then any other AutoZone in town!

Ja
Review №37

It went good, very polite and knowledgeable, I found what I was looking for

Ja
Review №38

I was just there getting some stuff for my truck and when the chick behind the counter called me up I asked her for a radiator cap. She sighed, rolled her eyes and walked over to another register and called the guy up that was behind me and left me standing there. I didnt catch her name but she was a younger Hispanic chick with a serious attitude. And while she was helping the Hispanic customer that she had cut in front of me she was throwing me dirty looks. I had to stand there and wait till another employee came to ring me up. If I had done that at my job I wouldve​ been fired on the spot.

Ma
Review №39

Have everything you need for your car

Bu
Review №40

It aint Summit. Does what it needs to though and I have to admit I dig the spend 20 bucks five times and get $20 back...Im actually sick about it.

th
Review №41

Need more experience people

Er
Review №42

Quick service, including installation of a new battery at no extra charge.

Ro
Review №43

The prices are on parts are decent and the customer service is great

D
Review №44

They always have what Im looking for and if not they look on the computer to tell me other stores in the area would have what I need.

wi
Review №45

Friendly and fast good group of employees they will find what you need cheap

De
Review №46

Love these guys always help and.always friendly

Ph
Review №47

Found what I wanted here

Ja
Review №48

They are very helpful and knowledgeable. Ive had a time or two that I had left with unresolved issues.

Co
Review №49

Hit and runs are common in this parking lot. Be aware of where you park.

Ni
Review №50

I go here for the helpers she is fun

Wa
Review №51

Great service.

Lu
Review №52

Excellent staff

Sc
Review №53

Great service and customer support.

PR
Review №54

They were nice fast friendly

pe
Review №55

So friendly and helpful!

ti
Review №56

Louise is great always helpfull

Mi
Review №57

Very helpful

N
Review №58

Helpful and friendly staff.

Br
Review №59

Had a brake bleeder kit that I needed.

El
Review №60

Always helpful 😊

Ma
Review №61

Sometimes they mess up the parts I need but its close great rewards program its my favourite AutoZone at all of them to go to but thats also because its the closest

ba
Review №62

I dont know how these people can get stuff wrong when you give them all that information about a car worthless

Lu
Review №63

Great customer service

Ch
Review №64

Nice poeple

De
Review №65

Had all the parts I needed.

Sa
Review №66

Great Customer Service

He
Review №67

Customer service is a little lacking.

Wi
Review №68

Same

re
Review №69

Friendly people

P
Review №70

Great service

Ta
Review №71

Nice staff

Ni
Review №72

Love it.

Ma
Review №73

Ordered what I was led to believe was a set of 16 lifters for my car, it cost me over $50, when the parts came in it turned out to be only 1 single lifter.

Je
Review №74

Sun Valley auto things.

Ch
Review №75

Recharge batteries free

J
Review №76

Cool

Ca
Review №77

Price tag says 16.99 on the shelf was charged 19.99 then the manager goes through this big whole deal about how its going to be such a problem to refund the extra $3 next time Ill go somewhere else

No
Review №78

Excellent

Information
20 Photos
78 Comments
4.1 Rating
  • Address:5475 Sun Valley Blvd, Sun Valley, NV 89433, United States
  • Site:https://autozone.com/locations/nv/sun-valley/5475-sun-valley-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3750&y_source=1_MjQ3MTA0MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 775-673-1900
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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