Dustin from the pharmacy was really nice to us when we walked in. My husband got a nail on his foot and Dustin was really nice explaining everything to us about the shot and more information about it. He was really nice and helped out a lot.

Had covid test Tues 8/8. Young man, Carlos was very nice and helpful.

It says theyre opened ril 10pm.but they were closed at 930

Ive been getting my meds from CVS for years. Ive only been shorted once and it was only one pill a long time ago. But Sun Valley CVS is one of the busiest .. Theyre pretty spindy and if I dont feel like driving too far I have purchased things the stuff is quality but they have good prices and booze .

So I went here this evening to get some feminine hygiene supplies. The whole aisle is full of men sitting in chairs waiting for there COVID vaccine. Like I am going to even walk down a aisle that is that crowded but much less try to shop for feminine hygiene in front of them! When I spoke to the operations manager about it. A heavy set older lady with a bad hair dye job. She was rude and dismissive. Said I was the only one to complain. Probably because most of us are to embarrassed to speak up. I will never go back to this CVS and I will make sure all my friends and clients don’t either. How unthoughtfull and their own operations manager rudeness was below a one star rating.

So i went to the pharmacy to try and pick up my prescription for norcos which i have before at this same location. I use my resident alien id card which is all i have. Didnt have a problem before ever but tonight i couldnt get them because of my id said the chinese rude pharmacist. Not happy ill be in pain thanks to that lady.

Blond behind the counter is not very friendly or nice. Never going back.

Do not get your covid test here if you need results back quickly, fyi. Theyll be slow, and no one will help you.

There are zero signs about co-vid testing so just go to the drive-thru, its simple and the attendant was very helpful and nice.

Always nice 😊

The store is always cleaned and everything is stocked pretty well everyone friendly and fast

Terrible customer service and the staff never know what they are doing! I do not currently have a script but they continue to call to tell me I have one that is waiting. I have called four times to try to get this resolved but they never answer the phone. When I did have a script there I waited 40 mins (in the drive through) I recommend choosing another pharmacy. They have no clue what they are doing and need to go back to school and get a better education!

This is a very nice store but for some reason they see no need to staff their pharmacy with enough people to take care of the workload they face each day. Corporate should be ashamed of what they put these poor people through, NOT to mention what we go through as customers. Step UP guys, hire some help!

While not the most heavily stocked CVS, this one is conveniently located if you live in the Sun Valley area. The employees are generally polite and check you out quickly. The pharmacy is typically busiest around 4pm thru 6pm; plan your calls and visits around that if possible, otherwise there might be a wait.

Their pharmacy is trashed, literally. There are piles of baskets stacked up from the floor everywhere and they couldnt find the book they apparently needed to teach them how to flavor my toddlers chalky medicin that they charged me an extra $3 for by the way... was supposed to be ready at 5:30 and here I am still waiting at 6:01 watching them try to figure it out ....

Pharmacy is seriously under staffed not to mention rude. The employees working there cant be bothered to listen to you. They are too busy. Time to find another pharmacy.

Worse serviceThe employees at pharmacy the are talking personal stuff and not paying attention to work. I have the prescription to one of them e whose name is Lupe and she told me to come 30 min later and I come more than an hour later and not done because she didnt pay. attention to what medicine she was typing. She was just taking to the one next to her about not work related. The only one polite enough was Leilani that found the error that Lupe made and was not polite enough to apologize, not even the pharmacy that obviously was overworked. Like the other reviewers just put your prescription elsewhere.

They are so slow

Been sitting on the phone for almost 30min. Nobody in pharmacy would pick it up. Frustrating!

The pharmacy is embarrassing! I was going to rant about how bad it is but apparently Im late to the party. Either save money and shut it down or figure out how to hire competent employees! I have already taken my business elsewhere.

Great selection, great deals on occasion but overall prices a little high.

The worst CVS I have ever been to. The store personell are fine but the pharmacy should just be closed down.

Love it its got every thing

They never get the rxs correct. They started splitting my wifes rxs up and double billing insurance. This has put her rxs to where shes not getting​ the correct amount each month, shes being shorted. Her and the ins. company have been on the phone with them for 2 days. The ins. overrode her rx so she could get her 135ml of breathing medication and they gave her 75 ml. Lupe is the one that has been working on it with Ins. and has been nothing but rude, inconveniencing and disrespectful for a problem that was caused by their incompetency. The state came in today and low and behold, Lupes license is missing. They need to clen house on those that are incompetent.

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Great service friendly and helpful

Not even worth 1 Star... Too bad there isnt a negative star system. Seriously took in script at 9:30am its now 3:30pm and still it is not ready.????!!!! Another 30 minutes is what I was told.. Why is it taking so long? Was told they are a day and a half behind. Give me a break. Wont be going back thats for sure. Terrible terrible service.

Worst pharmacy staff Ive ever met, they are rude they never get the stuff right, they take forever and supposedly their system is always down so they never get things done

Its a little expensive and theres usually never anybody there to help you. And the Pharmacy is terrible.and expensive and they never have what you need. you usually end up waiting in a huge line. and theyre rude