Its in n out. what youve heard about is true.double single animal style extra toasted bun, whole grilled onions instead of chopped onions, extra tomatoes. its that simple.
If you seek quality customer service, in n out is not the restaurant that will provide that. I ordered a big mac but they said they didn’t have it so I had to get something else. When I went to use the bathroom, a worker there washed his hands with soap before returning to work. I prefer to have my burgers made with unwashed hands. When I got my fries, they were fried, I like my fries cooked rare which should be the equivalent of raw potato strips. The only good tasting product was their coffee which I like to dip my hands directly into the hot boiling freshly made coffee.
One thing you can count on... In N Out is always consistent, and this visit was no exception!We really like the fresh food and clean atmosphere and when we were helping out daughter move, we stopped by the local place to take some burgers, fries and shakes back for lunch.As always, the food was good and the shakes were not foamy like some other chains serve.We always know what we will get at In N Out and it is nice that every store has the same level of service and commitment to quality fast food.
I ordered a burger and asked if it was okay if I picked it up 30 minutes later. They said okay. Seemed like a simple enough request. I come back 30 minutes later, and they said they threw out my order. And then the manager comes over to me and starts arguing with me. She asked me why I didnt tell them that I would be back later. I was so confused. Did they not understand what I said to them before? Was I not speaking in English? They ended up making my order for me again, which was nice. However, the way they made me feel responsible for this situation when it was clearly their inability to follow simple instructions, is just unacceptable to me.
You dont go here for the escargot or filet mignon. You know why youre here, so just order the double double.
There is always a line, causing traffic on the El Camino.Sometimes I even drop by around 3-4pm in the afternoon and still have to wait for 20 minutes in the drive-thru. The wait it worse during lunch or dinner time. Or come after 9pm if you dont want to be stuck for 40 minutes.But at least they always get my order right, and never had any stomachache in this In-N-Out (the mountain view one gave me stomachache a few times!), so I guess this place has done cleanings well.
Was in a hurry to get a quick lunch drive thru style. The line was long but dissipate quickly. I changed my drinks order after submitting it at the cashier. The person kindly and quickly communicate with the other person on the other end about the order change. The good thing is all the drinks are the same price. Ordered 3 double double, two fries abd two lemonades. I go In n Out Burger few times per year. The service is standard and always good.
Fresh you can Taste is true. Of course you can go to a gourmet bugarplace for 2-3x price. Food here is honest, may not be the best for you but makes no pretences. Bottom line taste good.
This place is the best! Awesome secret menu, the best shakes, burgers and fries! Truly the top of the burger family food chain!
Excellent place to eat. Quality and cheap food. No vegan options. Not great parking and not great way to get into drive-thru line. You come for the food and not the parking.
Though I didnt have any of the burgers because Im vegetarian, the men in my family were WOWed by the taste and quality of the burgers they ordered. I did however, ate the fries and theyre pretty good; nice and thin, hot and fresh. You can expect a long line at the drive thru. Ordering from the lobby is faster and you can get free refills on fountain drinks while dining inside.
1pm on a Sunday, not crowded, plenty of sit-down with social distancing. Burger and frys to their usual standard, ie tasty and freshly made
Fast service, food is always fresh. Great service.Wouldnt go for takeout, food gets stale pretty quickly.
I had a grilled cheese. It was so good! The service was fast!
I hit it at just the right time, only a few cars ahead in the drive thru. I order weird toppings and they always get it right. Plus, service is friendly, upbeat and polite. Cant beat it!
This branch is quite fast considering its volume and is one of the better tasting branches of this company Ive been to.
Food is always fresh and service is fast. This place can get slammed at lunch and dinner but they really quick. Great burgers and fries are good too! Milk shakes are delicious.
Narrow drive thru but this place does it right really good job- fresh. Good location
Whenever I visit my family in Cupertino In-N-Out Burger is always on my must eat there list. I have enjoyed their hamburgers and fries for over 20 years and theyre always excellent.
Food is good and people are nice but very packed especially with parking wishes of bummer just a bummer as you wait out there for a long time but theyre quick to serve you
I love this location so much. Amazing drive through experience and this person who received my order, Eduardo was amazing ;) I would love to visit here again and again. Thank you for the amazing food and service guys!
The quality,. The what: they have. The nicest fries and cheeseburger. This is good eating.
Our family loves In-N-Out Burger for their great tasting burgers and a great price. Also we do not have to think much because the menu is super simple.
This place has secret things in the menu and if you know them youre good to go also you can get a super extra large drink which is cool bigger than the one you usually order
Good in an out food. But they need to organize the car line better and keep it moving. Line extends out to el Camino. Best way to get in line is to come via Remington dr
Pretty good, like all other in-n-outs. The drive thru can get pretty long at peak hours; it wraps around all the way out into the street. So if you really want to do drive thru but arent comfortable with maneuvering yourself into the long car line on the streets, youre better off going at non peak hours (or just walk in and order)
Best burgers in towm. Fast service. Clean
Great foodAnimal Fries not on the menu but great tasteTried it with double cheese double Burger and small drink average meal $12
Always the Double Double. Best fresh burger around for fast food.
Service was quick and efficient as In N Out should be. They have touch less soda dispensers inside for customers for hygienic use.
Line is extremely long but the food is worth it. First time was good but the fries were burnt. Anything after time is spectacular! The food is amazing and affordable. Would recommend
Always fantastic! Super friendly staff. Plenty of seating at lunch time.
Drive thru was fast and efficient. They have additional order takers ready to process your order.Cant really go wrong at in and out. Lately, we’ve gotten fries well done animal style which hold up better with the extra sauce.
My first meal as soon as I land anywhere in California. Cant beat the freshness of their burgers.
Productivity and time of food being ready has been stepped up. The cleaning of the tables in a timely manner needs a little work.
Great tasting burgers. Wonderful customer service. Please come to Washington state
Constantly the best in quality, flavour and value.
Love the burgers. Simply the best.
Service was reasonably fast as the food is made to order. The inside dining was appropriately spaced out. As always, the food was tasty and fresh.
It’s actually been a loooong time since I’ve had a hot and fresh in n out burger. It was assembled perfectly like how burgers would look in poster ads. Best in n out fries I’ve had too, they weren’t floppy like most I’ve had. Probably the best in-n-out experience I’ve ever had in my 20 years living in California.
Double double was great, as always. Fries was a bit soggy and meh.
Ate inside. They need to rethink the drive up pattern. Cars backup on to busy street
If you are in the mood for a delicious hamburger and fries, this is the place. The food is grease-free. They are often busy but the wait goes by quickly since they have an organized system. While there, try the vanilla milkshake. It is very thick and tasty.
Let me start by saying I love In N Out. Great product, always consistent and reasonably priced. But this review isn’t just about food it’s about the quality of service and how the company clearly invests in their people. Bryce is an employee at the Sunnyvale location, he rang me up and he went above and beyond to build a connection with me. He asked and genuinely cared how my day was going, he was attentive to my order and did it all with a big smile (well I’m assuming he was smiling under the mask HA!). Thank you Bryce for creating a positive environment and thank you to In N Out for valuing your employees. It shows!
Great burgers, but the drive through set up is really odd as traffic backs up the El Camino
They do a good job handling large group orders, will even help you carry it all out to your car
My favorite #1 with chocolate shake and animal fries
Not from the west coast. It was my first time ever at an in-n-out burger. It was pretty cool. The wait for the food was long because its such a popular place, but they made the food really quickly. The fries are fresh cut. They have secret menu items and lettuce wrapped burgers. Really impressed. People always compare in-n-out to shake shack, but its not the same level. But it is cheaper than shake shack. Definitely worth a visit if youve never had in-n-out before.
Really good food for super cheap
Wait time is tooooooo looooong. Could have been two lines like McDonalds do.
Quick service.. great food
I love in-n-out. Every restaurant tastes exactly how I want it.This location gets 4 because drive thru and parking need a full redesign. Its way too tight.
Good service short line good vibes and very clean. I did get sick from the food it made me throw up 👎 so wont i wont be eating 🍴 there ever again. I eat at a lot of in-N-outs only certain ones make me sick, Im not sure if its the food or staff but when any place makes me sick i cross ❌ them off my list for good. I recommend this place if you have a strong stomach 😂👏 I love in-N-out but this one.
So much better value than expensive burger places. Great for carnivores and ketovores
Animal fries for the win! Even vegetarian can have it - it has caramelized onions, and cheese on top of fries
Fresh ingredients and their employees are very professional. There is a reason this is a California favorite.
Have that hamburger crave? I can taste it right now, making my mouth water. Double cheeseburger with sauteed onions. Are you really hungry? Order from the secret menu - a triple or quadruple burger. Yeah, you can share it with someone special. Enjoy, but dont overdo it, stay fit!
The lines are almost enough to make me want turn around sometimes! However, this location moves them along fast enough that I dont! Thanks!
The best burger has to be the double-double animal style burger. Love it!
Need I say more! Its the cult favorite - In N Out! Dont know how they have managed to keep such great quality with such a small menu! We are vegetarians and yet we love their grilled cheese. And of course, the fries; noone can beat them!
So i wanted so badly to try these burgers as they are broadly publiziced on social media. It was my first trip to the west coast and pretty much my only chance to try them. So we drove to one and were amazed by the amount of positive feedback and reviews it had. We went in ordered and sat down. Yes they look picture perfect however the patties themselves were rather thin and the onion took over flavour wise. Nonetheless the products used where extremely fresh (always good). Fries were not my kind of fries they were too floury for me. The one thing i did like is that in the soda bar they had lemons for one to use such a nice detail.
One of the faster locations in my opinion for the drive-through, beware at peek times people are not always the smartest at this location and will commonly block the right lane on the southbound side of El Camino Real. There is plenty of room in the parking lot for the line to wrap around. But people commonly enter from the El Camino entrance which causes this issue. They Recently put a single cone out but most people don;t see it.
Best burgers! Amazing fries! Open till late, for the Bay Area it counts as super late.
Best burger in history fries are perfect, burgers are crunchy and have LOTS of taste. but pls make 2 drive thrus at my place, the in in out is way to long.
Was there 2/27/21 evening was a tiring day but the gentleman that help me with drive thru order his name is Bryce was super courteous and full of positive energy When taking my order. The young deserved a big kudo!!! I hope his manager reads this comment!
Place is always a must. Avoid common lunch/dinner times