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HI-VAC Air Conditioning Service
1669 NW 144th Terrace #207, Sunrise, FL 33323, United States
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HI-VAC Air Conditioning Service
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Ha
Review №1

Today I had William and Kentron doing my install and I couldnt be any happier. They were very thorough, punctual, courteous, knowledgeable and informative. They walked me through everything they saw and what they were doing. I was very confident in their skills and without a doubt this whole experience was very very good. Based off of this experience alone I would not only recommend Hi-Vac but without a doubt William and Kentron made it for me. They both went out of their way to provide very good customer service and they were meticulous in ensuring the quality of their work.Joe was my consultant and he was also knowledgeable, professional and punctual. Great customer service overall.

Al
Review №2

Very professional company. From the sales rep (Joe), to the financial dept, to the install team! I’mapologize for forgetting the rest of the teams name- We hired them to install a new ac unit and an I-wave R. They did a great job installing the unit. They were prompt, courteous and professional. And on top of it, my first FPL bill dropped in half!! They did such a good job, that I referred them to my boss. She paid them to install an I-wave R in her house too and she also paid for a yearly maintenance plan. I’m very happy with this company! I did a lot of research to find the best company and I’m glad we choose them!!

Al
Review №3

They responded right away, came over to assess the existing AC equipment and advise me on the replacement in terms of efficiency and cost effectiveness. Given that I was ready to decide and agreed on the terms, Joe did the paperwork then and there. The technicians arrived exactly at the promised time and took great care to prepare the area indoors around the air handler. They worked quietly and quickly and I am delighted with the new, quieter AC system and highly recommend this company.

Sc
Review №4

Hi Vac installed 2 units in my my primary residence 6 years ago and we just used them again to replace a unit in a second property we own. We choose them again for the following reasons. Prices are fair, workers are neat and skilled, service is professional and the company culture. Over the years I have had routine maintenance and a service call. Each time Hi Vac workers leave, the job is well done and I have the peace of mind Im looking for. From the owner down to all the service people and installers, there is a consistency in the workforce. Im happy to give them my business and would highly recommend them if you are looking for a quality experience.

Ma
Review №5

First off the 3 guys that installed my unit were absolutely the best!!William, Elvis and Antonia were super professional, clean and went the extra mile to make sure everything was perfect. They pulled out all the rotted board from old air handler and built a new insulated one. They had to work around gas pipes and all to get the job done!William explained everything before and after he did the work!Elvis worked on the new 3 ton fan and fuses and explained everything!And Antonio was in small places sealing the air ducts to perfection! It was brutally hot and these guys pushed through it all and did a great job and Im recommending this company to anyone I hear say they need or have any AC issues.Thank you guys again.

Do
Review №6

William and Kentron were the installers for my new a/c units. They were prompt, friendly, informative, professional, clean and helpful. I would highly recommend Hi-Vac.Joe is the Consultant that I dealt with. He too was very professional, prompt, knowledgeable, friendly, and returned my calls quickly.I am so excited have my new a/c units!

la
Review №7

So I booked an appointment with Joe for a Friday. He comes and takes pictures of the area...seems nice. Joe tells me that hell have a quote to me by Monday. Monday comes around and no quote, Tuesday, Wednesday, Thursday and so on...no quote. He finally decides to call me back weeks later. Tells me...oh Ive been busy and I wont be able to give you quote for a couple more weeks. This is hilarious. Then tells me he wouldnt even be able to install until the summer of 2022. Maybe this is a good company and just has a bad employee but either way I let a guy come into my home, take pictures, walk around my home and it was all for absolutely nothing. Thanks Joe! 🙂

Ag
Review №8

I had such a great experience with this company. They were quick to come out and check out my old ac. They showed me the issue with my old ac and gave me two options on fixing my old one or getting a new one, it was time for a new one so I went with that. Joe, the sales consultant was great! He was very detailed and thorough! Went through my different options of ac units and recommendations. They came out the next day to install the new ac. Joe even came out to check on the installation to make sure everything was going well. The technicians(William and tony) were also great! They explained everything they were doing and cleaned up and repair the mess my old ac left. They were very professional and polite. I would definitely recommend them!

Ro
Review №9

My AC broke in the middle of the afternoon when the temperature was at 95 degrees outside. I called Hi Vac right away and they were able to have a tech come out to my house and fix the issue that same day. I can’t thank them enough for their quick response. Their tech Robert, was very professional and friendly, as well as the young lady who answers their phone. I would recommend this company for their overall service as well as their prices.

Ad
Review №10

The crew that serviced arrived less than an hour after calling the company. They were very courteous and professional. And although they diagnosed and repaired the unit quickly, they took their time to go over and make sure there was no further underlying cost. Excellent.

Li
Review №11

We’re satisfied with the service we received. Claudio the technician was very helpful, polite and answered all our questions also very profesional .We’re going to follow his recommendations about our unit maintenance.Also they responded very fast and were on time.Prices were fair .

Je
Review №12

I highly recommend this company. Everybody I dealt with was polite, professional, and helpful and no one ever tried to hard sell me. The techs were honest and straightforward and knew what they were doing. The installation team was prompt and very organized, actuality working as a team. The office was a pleasure to work with and the prices were fair.If you need repair work or to replace your system as I did, this is the company to choose. I can honestly say this was the best air conditioning experience I’ve ever had in over 30 years!

Ni
Review №13

Super professional & responsive. Diagnosed the problem quickly & efficiently. Lazaro was so kind & knowledgeable. The office staff couldn’t be friendlier or more accommodating. I highly recommend hi-vac. They installed our initial AC unit years ago & have been there whenever we needed them.

Jo
Review №14

George was very professional. He was able to determine the problem and explain the problem very well. We will use HiVac’s services again.

Ch
Review №15

HiVac tech Verol came out promptly, fixed my issue and had my ac back running in about an hour or so. Customer service was great as well, being she had my part ordered first thing so my issue could be taken care of right away! Reason only 4 star is because the unit isnt 2 yrs old yet and already it went out on me! Overall satisfied!

Al
Review №16

Used HI-VAC Air Conditioning Services to install my new A/C. They have the best prices and beat all other companies for the same product .Installation was great with no problems. Would highly recommend this company for any of your A/C needs.

R&
Review №17

The service man was very thorough and professional. Mask and shoe covers was on the whole time. He explained what was the problem and gave me advice on how to solve the issue next time. Overall great experience.

Mr
Review №18

I have been using them for 3 years. They installed my AC system and have always been great. Also very competative on pricing. But more importantly great service and great people. If you need AC service you can trust them to always do the right thing and not nickel and dime you like some of these other companies do.

Al
Review №19

I have had several AC/HVAC companies over the last 30 years here in my area and this one is tops. They are friendly, responsive and did a great job. Their tech explained things clearly and easily resolved a minor issue in our drains that for years were a headache and other companies did not offer any fix. I would highly recommend HI-VAC for repair, maintenance and service of your AC system.

VI
Review №20

Technician was very professional. Explained to me what he was doing as he was doing it. Hi Vac installed a new AC/ Heating system in my condo a year and a half ago. I had a few small problems that they took care of immediately. I would recommend them to any one who needs this type of service. 5 stars.

Si
Review №21

Thank you Patty for your excellent service! The AC technician (Robert) was very knowledgeable and courteous. He explained everything that he was doing. I highly recommend this company.

St
Review №22

A 92 degree Florida summer day is the LAST day that you would want for your AC to go out! Luckily HI-VAC saved the day in less than two hours they had an awesome technician at my house, and cool air blasting. Robert was fast, professional- friendly and super thorough! Will be using HI-VAC for all my hvac needs.

Ad
Review №23

It was a very pleasant experience. The installers were very polite, knowledgeable and clean.I’m very pleased with the unit and installation. I highly recommend this company!

Ja
Review №24

I recommend hi-vac to anyone who wants to further their career in hvac. As a former apprentice I can tell you they’ll teach you and have opportunities for you to grow. Great company

St
Review №25

WOW, what a wonderful experience it was to work with HI-VAC air conditioning service. Joseph DiCresce was so professional and took the time to property educate me on the different types of AC units, and what was the best for my home. They also offer very competitive pricing along with great financing. The installation process was also completed on time and with a great crew, very respectful and clean. I got a lot of qoutes from different AC companies, but Hands Down HI VAC is one of the Best AC companies you can hire, you wont be disappointed!

Ni
Review №26

The technicians Vero and Evan were on time, courteous and professional. I chose Hi-Vac AC randomly online because I was not happy with my previous AC company. I will continue to use Hi-Vac AC in the future. I am very pleased with the work and the price.

Ma
Review №27

Provided excellent competent service in a courteous timely manner. Very professional.

Ri
Review №28

The Team from HI-VAC from sales to installation were very professional and easy to work with. Joe responded promptly to all of my questions (and there were many), came out to provide a comprehensive evaluation and quote, and worked with us to purchase the best system for our household. He really considered the environment and the location of the units to recommend the right type of system, quite unlike another company that provided a proposal for the same job. There was no heavy sales pitch; just a competent and easy sales process. The installers, Josh, William, Rico, and Arnaldo, arrived punctually on the day of installation, always wore PPE, and were courteous and non-intrusive in our home. They installed two new units in about six hours, and then Josh came back to check the work and ensure all thermostat programming was correct and running efficiently. The office was very communicative with scheduling updates which I appreciated. I strongly recommend HI-VAC and will continue to use their services.

Ja
Review №29

Had new Trane AC unit installedVery happy thus far with professionalism and personal consideration extended by technicians and office staff

Sh
Review №30

Excellent technicians! Very professional, explained what needed to be accomplished. Completed my service in a timely fashion. Well spoken and courteous. I have complete confidence in this company, have used them for over 20 years. The best!

jo
Review №31

Thank you Joe, William, Richard, Josh, Alex and Deandre.Excellent service. Prompt response. Full knowledge.Company very well recommended by Trane.Good job.Thank you.Jorge Reyes.

Ka
Review №32

Had great service, The technician arrived on time and repaired my air conditioner very quickly.

Ti
Review №33

Arrived on time and stayed until job was complete. I will tell all my friends, how smooth this install went.

RO
Review №34

The technician was respectful and very helpful, he talked me through the process of the HVAC inspection.He informed me about all the things I needed to know in regards to how my machine was functioning, and how it should function. He even told me what to look out for in the future and even future repair costs.

Wa
Review №35

I previously used one of the larger AC companies in South Florida, which installed my Trane system. I am so glad I found Hi-Vac after 10 years with the other company since their dedication to excellent customer service and really knowledgeable expert technicians have resulted in my system performing like new again. I would wholeheartedly recommend them to anyone who is looking to make a switch from the bigger companies here.

Ji
Review №36

I called in around 9 pm on Saturday evening when I realized the A/C stopped working and left a VM. The Technician called back within 10 minutes and showed up within 2 hours and took care of the issue.

Lo
Review №37

We were having major issues with our Trane A/C unit. The unit would start up but the fan wouldnt blow out any cool air, then it would turn off after a minute, and repeat. Eventually, the unit would kickstart and cool air would blow out of the vents. The motor could be heard during night, stoping/starting. Side note: Our baby daughter was running a fever and we needed to keep the house cool. Hi-Vac prioritized our claim. Anyways, after some tries and great customer support and phenomenal support from Hi-Vac they fixed the issues. Hi-Vac even submitted the warranty on our behalf which made getting parts that are covered under the warranty MUCH easier. So thank yo, Hi-Vac and team.

Ca
Review №38

The technician, was very polite and knowledgeable, he found the problem why my air handler fan was continuous working and check my outside unit to make sure everything was working properly, highly recommend

Ca
Review №39

Service men arrived on time. They all were very knowledgeable and polite

er
Review №40

Ive worked with a few A/C companies and I considered Hi-Vac for my business. I cant say enough about Peter and his son, Joshua. This is by far THE BEST a/c company you can have on your team. They are directly involved in all that is needed to maintain your units at 100%. I had so many problems in the past with HVAC companies that had no idea what was wrong with my units. Peter is an owner who will be directly involved in any task that is needed to keep your units running to perfection. His staff is completely knowledgeable and are all professional and dedicated to work with perfection. The prices are great, the service is amazing, the response is quick, and above all of youll just develop a friendship with the entire staff that gives you the confidence to call them at ay time for anything that you need help with. I recommend HI-VAC far above any other A/C company in south Florida. Im truly grateful for Peter who is a mans man and a true gentleman in guiding you through all of the help and work that is required to have your units run clean and perfect. NO HVAC company compares. HI-VAC is by far the best a/c company you can ever select. Forever grateful for all that they have done for my company.

jo
Review №41

Hi-Vac has been my go-to AC company for many years. They are extremely knowledgeable and professional. They are proficient in identifying the problem and coming up with a solution. In the past I had multiple companies inspect my AC and not one identified the issue at hand. Hi-Vac identified the issue during the first visit (within 5 minutes) and came up with a solution for our AC troubles. We have not had any issues since! In addition, they will not suggest services that aren’t necessary. I highly recommend HI-VAC for all your AC needs!

al
Review №42

The Technicians that have serviced my A/C are knowledgeable, friendly and always ready to answer any questions that I may have. They are always helpful. And dealing with Office personnel is just as satisfying.

ma
Review №43

I was referred to Hi Vac and Very pleased with JOE in sales and the install team: William & Evan (they were Awesome!) Thanks to Josh for coming out, & Joe for the follow-up!!

Ke
Review №44

This company provided a smooth professional service. I’m glad I chose to use their services.

JA
Review №45

Unfortunately, the only positive thing I have to say about this company is that the customer service is great. Patti and (I forgot the other guys name) is very Professional and courteous. On the other hand, from what we (my husband and I) have experienced for the last three years the services HAS BEEN VERY UNPROFESSIONAL. As another writer mentioned (Delgado) in his post, three years ago we brought a Rheem AC from home depot which was installed by this company. Within the first three months, someone had to come to repair a broken pipe. Six months later the same problem. A year later another problem. Within three years of getting the unit repairs had to made at least 5 times. In addition, the first technician (Jordan at the time) was very rude and unprofessional. We requested that he never come to our home again. Recently, yesterday, after enrolling in the Maintenance plan, a technician (I believe name Alejandro) came to provide maintenance but mistakedly broke the COVER of our (back porch) outside electrical box and did not have the decency to inform us. We ONLY found out later after my husband went into the porch area. This morning the Manager name Maribeth and the Owner (Peter) called regarding the situation but it was a waste of time as the technician lied informing them that he did not break the cover. Mean while they are covering up for him, not willing to pay for any repairs. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE WHO BROUGHT AN AC UNIT FROM HOME DEPOT or if you are a person of color...as some of the techs (from my experience) have a problem with black people. Also, of all the techs that have come to our home (in the last three years) we have not seen one black tech???? Maybe the owner needs to consider this in the hiring process.....

Sh
Review №46

Very professional crew. Cleaned up 🧹 after installingPrompt and on time.

St
Review №47

Excellent and very knowledgeable sales representative and very professional installers. Answered all questions to my satisfaction and were very responsive and helpful with any concerns on installation of new ac/heating system and new air handler as well as new thermostat with remote internet access.

Je
Review №48

Excellence service. Professional. On. Time. Highly recommend

Ca
Review №49

They were very professional and fast. They honor the warranty. Good prices in the area. I highly recommend this company.

Re
Review №50

The tech came within the appointment time and diagnosed the problem quickly. He added freeon gas and stayed to check until the ac works.

He
Review №51

Highly recommend this company, great service and professionalism. In particular the most amazing experience with one of the technicians by the name Lazaro.Keep up with this great staff .

Ma
Review №52

Had a Mitsubishi Minisplit unit with a broken blower and motor. Really hard to find a company that distribute and repair these units and Hi Vac was the first and thankfully the closest option to us in Pompano Beach. They were on time, polite, gentle and efficient in getting the job done. Would definitely recommend them.

J.
Review №53

They used my vacuum cleaner and left it dirty with rocks and also the AC unit didnt work well I had to call for assistance and they sent a guy and he finished the work!

Mi
Review №54

Personnel are friendly and responsive. The company stands behind their work and addresses any questions or concerns the customer may have. They have installed two HVAC units for us over the years, and I fully intend to continue with them for ongoing service and future upgrades or replacements.

Ga
Review №55

Hi-Vac A/C is a wonderful company. I have been a customer for over 20 years as they do the maintenance on my A/C unit. I also purchased a new unit from them about 10 years ago. Everyone that works at Hi-Vac from the office to the service in the field are all kind and professional. I have never been disappointed and highly recommend them.

ku
Review №56

It was a wonderful experience, everyone Was extremely polite. Didnt have to wait for install. Install was fast clean, just way above what I expected. they found the best option for our house. Plus the price was very good. We could not be happier with everything.just easy and seamless. Thank you HI-VAC AIR Conditioning

Ca
Review №57

I had them do a tuneup in both my units and the service was very professional and courteous. Overall great value. Recommended.

Vi
Review №58

Verol was very neat, observed COVID precautions, was 1 hour early to appointment. He is very polite and very respectful of people’s property. He left everything clean and dry. I am not at this time able to vacuum, but Verol vacuumed the inside and panels of the door to the air handler going above and beyond! Thank you. It is a pleasure to have Hi Vac for all my AC needs.

Cr
Review №59

Claudio gave me an honest evaluation of my system and suggested ways to take care of it. Thanks.

Sa
Review №60

HI-VAC Air Conditioning Service is seriously the best! I had problems at 7am on a Saturday and someone was here same day by 10am! Robert was amazing. Knowledgeable. Professional. Quick. I’d recommend HI-VAC Air Conditioning Service to anyone in need of A++ service.It’s also really nice to work with a local, family owned business!

Fr
Review №61

Quick and efficient repair. Thanks.

Pa
Review №62

Jason was very pleasant and answered my questions. Very good customer service. Thank you!

Ni
Review №63

My experience with Hi-VAC was outstanding! They were so thorough and efficient. They are quick to respond, professional and truly one of a kind. I am so happy that my family decided to go with them. They are the best in the business and want the best for each and every customer. Thank you Hi-VAC for going above and beyond. I am grateful for you and the service you provided.If you are in the South Florida area, I highly recommend using them. If I could give 10 stars I would.

Br
Review №64

My experience with HI-VAC Air Conditioning was excellent. The company and all of it’s AC technicians are extremely knowledgeable, prompt, and polite. Service was second to none. I had to replace two full AC units for two properties and HI-VAC handled it perfectly. One of the units was an emergency replacement and they were able to get it done the very next day. Both my tenants and I were truly satisfied with the courtesy and professionalism exhibited by everyone at HI-VAC AC. If you are ever in the need of anything AC related call HI-VAC, they will take care of you!

Yu
Review №65

1st time using their serviceI need someone ASAP and they came ASAPPerla and Alex always answer the phone polite and helpful.Eric did my ac checkup very professional,honest,patient,organizeTotally recommend themThank you 😊

Am
Review №66

We recently purchased a home and needed the a/c serviced. We tried HI-VAC because of their many good reviews. Technician Robert came out and it was easy to see why so many choose HI-VAC. Robert quickly diagnosed the problem and even gave us a heads up on what may happen next being that my unit was about 22 years old (it was passed its prime). Months later something else went bad and it was as Robert said. Fast forward to 6 months later and something else broke and we knew it was time to get a new system.Joe came out and made the estimate process effortless. When our unit came in, William and JC installed the units despite the minor setbacks that came up. Space was a major issue in my home but they made it work without attitude or frustration (at least it was never shows to us). William explained the system to us and answered all the questions that I threw at him with patience and easy to understand terms. We are happy we found this company and would highly recommend them to others.

J
Review №67

Fantastic professionals in every way. Extra courteous, skilled and honest. They treat you like family!

An
Review №68

Very pleased with the installation of my air conditioning system. The two technicians who installed the unit were very knowledgeable and arrived right on time to install the air conditioning unit. I would highly recommend Hi-Vac Air condition in the future.

vi
Review №69

I have used Hi-Vac for a number of years, have always been satisfied with their patient service of my aging AC system & would never hesitate to recommend them. They have suggested that I replace it numerous times, but never pressured me to do so, merely pointing out the potential problems inherent in my old system versus the advantages of a new one. They did convince me to sign up for their annual maintenance program, which actually paid for itself on the first subsequent visit. Their technicians are knowledgeable, thorough & personable, as are the office staff, making interaction with them quite pleasant even when faced withsweating through my seemingly semi-annual breakdowns, which of course usually happen on weekends and/or holidays(!). I can almost guarantee that you would never regret engaging their services, no matter the age or condition of your own AC system.

Ge
Review №70

All I needed was to order a replacement filter for an AHU with QuikBox™ Media Cabinet and provided them the serial numbers for both. After several days of no response and 2 follow up emails, they refused to provide the replacement filter, so they can gouge Trane customers for a phony service call, to check the unit.

Ja
Review №71

They listened, and really helped me out with an intermittent issue, that was difficult to diagnose. Thanks to all…..

De
Review №72

Some of these questions don’t make sense. Peter needs to review them.As far as the tech sent: professional, well spoken, knowledgeable, found the problem and resolved quickly! It was a pleasure! Thank you!

Ch
Review №73

I’ve used Hi-Vac for years for maintenance and service. It was only natural to turn to them when it was time to replace the system. The process was quick and convenient. The installation went smoothly and the end result is a great system and a very satisfied customer.

Ja
Review №74

Jason from Hi-Vac was very professional and explained everything with great detail. Wasnt sure what to expect but it was a great experience especially with all the horror stories you hear about all these air conditioner service places. I will most certainly continue to do business just based on the customer service and the technicians thoroughness and attention to detail. Cant thank you guys enough.

Wi
Review №75

Reasonable price, professional service

Am
Review №76

Excellent after service!!! I recommend this company. I have 3 units. All of their motors are broken in last year and this year. I called Hi-vac. They made schedule quickly and made good responsible jobs.

Pa
Review №77

Hi-Vac was referred to me by a friend, and I was really impressed from the first visit to give me a quote and available options, all the way through delivery and installation of a new Trane XV20i. Joe Dicresce was very professional and knowledgeable. He inspected my previous AC installation and was able to quickly recommend 3 options of replacement at different price points and features. He was patient and sent me several quotes until I made my final decision a couple of months after his initial visit. Once I decided the new system was ordered and installation was scheduled in just a couple of days. The installers Willy and Joshua arrived on time, and I was impressed that they removed the old system, installed the new one, configured, tested and showed me everything in about 6 hours of work. These folks certainly know their job. Their work was clean, precise and the system has been working for a month now without a single glitch. I am very happy I chose Hi-Vac over my previous and very well-known AC provider, which was a disaster to say the least. The difference is night and day. I do recommend them and I am confident they will do great maintenance work over the 10 years of extended warranty for this new Trane system. A few days after installation Ive received a package in the mail containing all the paperwork very well organized - sales order, financing statement, extended warranty policy documents with important service and warranty phone numbers and the serial numbers of all parts installed. I have never seen such organization and communication from an AC provider before. Joe also scheduled a follow up visit, when not only he did not try to sell me anything else (like other vendors do - surprise), but checked the diagnostics in the thermostat to make sure everything is running fine. He also brought me a nice thank you card on behalf of the company and a nice gift. Wow. It is clear that this is a family owned business that does care about their reputation and customer satisfaction. If I knew it would be that easy I would have replaced my AC earlier.

Ma
Review №78

Honest and Professional company with skilled technicians who are polite and excellent. They fixed our unit easily for a very reasonable price after another company lied to us and tried to convince us that it was an obsolete unit that needed replacement! Turns out the unit is only 5 years old and simply had a clogged drainage line!!!

Er
Review №79

At first I was sceptical because when I called they said they were booked up for the next 2 months for a basic maintenance/cleaning. But they immediately called back and scheduled me for the next week. When they showed Josh was extremely professional, pleasant and friendly. Worked very efficiently and the price was reasonable. Id call them again.

Do
Review №80

All I can say is wow, wow, wow. After dealing with so many A/C companies in the last thirty years of living in South Florida, I was very skeptic when it came time to replace my unit. It has been a nightmare dealing with these companies and to the point of where one company actually sabotaged my unit to get me to replace it. I did my homework and got five quotes and ending up choosing Hi-Vac Air Conditioning Service. Joshua, the representative came with such professionalism and knowledge. He even explained in detail about the product and installation. Not to mention, his no pressure, mild manner approach. Being an older woman, he saw genuine concern and was able to put my mind at ease. The technicians Josh and Will showed up on time, were very knowledgeable, courteous, respectful and did an amazing and incredible job. They told me everything that was going to happen, explained how the unit works and even built up my new slab outside to keep the unit off the roots of a tree. From start to finish this has been a very positive experience and I would recommend this company to any one who needs service or a new unit. They are a true asset to the communities of Broward County and they pride themselves on outstanding craftsmanship. It is such a relief and peace of mind, knowing I finally found a reliable and trusting A/C company to maintain my new unit. They are certainly deserving of 5-stars.

Je
Review №81

Hi-Vac did a wonderful job. They were professional and on time.

Sh
Review №82

Been with Hi Vac since 2014 with a service contract. Every 6 months a friendly call from the office to schedule maintenance for the central air. At no time were we pressured to do unnecessary work to our Ac unit.Recently our AC Unit was leaking and had to have the service tech come out 3 times on different times (either a Saturday or Sunday) the wait was never over 3 hours for the tech to come.Unfortunately the AC unit was at the point of replacementWe did shop around for quotes. But Hi Vac salesperson came in and matched all the quotes both by price and warrantyThe installation crew were prompt and professional in replacing the entire AC UNIT.It’s sure nice to have a genuine company you can rely on from the call to the office till they leave your home.

Ma
Review №83

Amazing company!! Everything from making the appointment to the consultation to the service call was done with professionalism and integrity. I was ready to buy a whole new system but when the service advisor came out he said “absolutely not!” He advised what needed to be done/replaced in terms of service and I went from there. He could have easily sold me a new system when I didn’t need one. That is honesty at its best.Maribeth, Joe and Robert are absolutely amazing. 5 star company all the way!!!

GA
Review №84

Please take this as a warning... This company sold a unit to my wife via Home Depot that poor quality and workmanship is a compliment. 5 days later the nightmare started with the first service call ... yes 5 days. Less than a month. had to come out again and replace the entire Air Handler. 6 months after they had to come out again to replace the evap coil... follow by several calls because the unit was not cooling and always charging us to add Freon. A year after again out here removing the coil and removing all damaged insulation From the workmanship. 7 days later had to call because the AC was leaking, work order says they replaced the drain pan all they did was try to putty the crack never replaced. Just found out they installed a 5 ton air handler with a 4 ton outside unit. Please be very careful . My poor wife had was completely taken for a fool by this company. Please be careful!!!!

Ge
Review №85

I have yet to have a bad experience with HiVac.

Ja
Review №86

I replaced my AC with HI-VAC Air Conditioning May of 2017. To date I am extremely happy with the Job that they have done. They very professional and provide excellent service!! I have/will recommend them very highly!!

Cl
Review №87

Pour service the tech did have a clue he asks me what is wrong with the AC???

Ad
Review №88

Fair price for clean up.

Ra
Review №89

A wonderful experience. Got in contact over the phone, gave me an idea of the repair cost and within the hour the service tech was knocking at the door. The service tech, William (AKA Guillermo), was courteous and professional and was equipped with the proper required PPE. Gave me the right diagnosis and gave me an upfront cost to repair which was a bit lower than the price over the phone. Repair was done, unit is performing efficiently, and all the repairs was completed with no mess. Thank you.

En
Review №90

I’ve been a customer and close friend of HIVAC for over 7 years now. Their customer service is exceptional and their technicians even more. I’ve had everything from maintenance to diagnosing done at my various locations and the service and professionalism is ALWAYS top notch. Living in South Florida we know how essential having an up-to-date A/C system is, and I would not trust any other company to service my units. 5/5 stars.

Ra
Review №91

A wonderful experience. Got in contact over the phone, they gave me an idea of the repair cost and within the hour the service tech was knocking at the door. The service tech, William (AKA Guillermo), was courteous, professional and was equipped with the proper required PPE. Gave me the right diagnosis and gave me an upfront cost to repair which was a bit lower than the price over the phone. Repair was done, the unit is performing efficiently, and the repair was completed with no mess. Thank you.

Ev
Review №92

Good experience. Very professional and polite.

Pa
Review №93

We were searching for a reliable and professional AC service and Hi Vac lived up to its reviews..The tech that came over was very professional..Answered the questions we had with confidence he was very knowledgeable ...and overall .., have no reservations in recommending the company...We have an older unit ... but our philosophy is its still functional ..with no pressure re: replacing the AC which was very refreshing..Paul

Al
Review №94

Technician Rico was knowledgeble and courteous,the owner Josh and John were helpful in giving right information for new AC.Overall very satisfied and will recommend

Am
Review №95

We have used this company for over two years and couldn’t be happier. They are always very helpful and kind. Even with our animals when they come in to service our AC.... we love them!

Je
Review №96

Ive been using HI-VAC for over the past year. Ive had various issues with my house ranging from uneven cooling/air distribution to physically relocating the AC compressor unit outside. I have been impressed with their genuine concern to do right for the customer. When I needed to move the AC outside unit, I called HI-VAC and asked whether I should just apply the relocation cost towards a new AC unit. They responded that my unit is relatively new and can get many more years of useful life out of it; and did NOT recommend a new AC unit. Had they only been interested in their bottom line, they would have immediately jumped to the conclusion that I immediately buy a new AC unit. So they have the customers interest ahead of a quick buck. Ive have several differentAC Technicians arrive at my home several times, whether for scheduled maintenance or an emergency call, and they are all professional, courteous and take the time to answer any of my questions and/or concerns.I highly recommend HI-VAC!!

Ca
Review №97

Joe was amazing!! Incredibly smart and knew exactly how to fix my issue. He was solutions oriented and didn’t try to sell me on unnecessary things. I highly recommend Hi Vac. Professional from scheduling/dispatch all the way to at the field work!!

To
Review №98

I’ve been under contract for 13 years and have my AC serviced every 6 months. The unit is 13 years old and runs like a champ. I needed my thermostat replaced and called for an appointment. I got same day service and the technician, Josh, did a great job. He installed a wireless accessible device and gave me a good orientation to it. Super job!

Is
Review №99

The work was very well done, your representative was knowledgeable and very eager to assist. Joshua is a very good representative of your firm. Thank you for a job well doneIsrael a Rodriguez - Soto16448 SW 1st CT,Pembroke Pines, FL 33027

Ol
Review №100

These people were absolutely great from start to finish starting Joe the sales guy to the installers they were on time, respectful, knowledgeable and professional. I cant day enough good things about them; so much do that the city inspector even stated that we had a phenomenal job done and asked me who had done it. These days when everyone has a horror story to tell of service people its a great feeling to recommend a GREAT Co.

Information
19 Photos
100 Comments
4.9 Rating
  • Address:1669 NW 144th Terrace #207, Sunrise, FL 33323, United States
  • Site:http://hivacair.com/
  • Phone:+1 954-246-4141
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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