user
Oakley Vault
12801 W Sunrise Blvd Ste 425, Sunrise, FL 33323, United States
Appearance
Oakley Vault
Comments
Ro
Review №1

All the staff in the Sawgrass are kind and helpful. Even before the bilingual group came in. Always good specials running!

Cl
Review №2

Had to wait outside due to Covid restrictions but it was so worth the wait. Our salesman Greg was very helpful and knowledgeable. He answered all our questions without rushing us to make a decision. We left wanting to come back. Hes awesome. Thanks Oakley. Keep it up Greg!

Na
Review №3

Staff was very helpful with selecting a pair of glasses as a gift they showed all the options based on the information I gave and even some similar pairs at various price points. On particular employee Micheal spent a lot of time helping me narrow it all down and was extremely friendly and patient.

Kr
Review №4

Very helpful. Customized a pair of glasses cheerfully. Did a great job trying to keep the store clean while still allowing customers to try on frames. The wait time was a little long to check out, but it was a Saturday afternoon at Sawgrass - to be expected.

Br
Review №5

Good Experience. Called in before arriving and had my order ready for a quick transaction. Salesman was polite and helpful. Store was impeccable. Keep up the great work.

Ce
Review №6

Great attention. The shop was really following the rules regarding COVID-19. Congratulations!

Ad
Review №7

In store service was amazing! The sales guy was super helpful and courteous and helped me find exactly what I wanted.

Di
Review №8

I had a great experience, they found me my emerald fuel cell lenses that I lost and made my world right again ... I can’t thank you guys enough for your professionalism and all your help.

Ch
Review №9

Excellent store with second to none customer care A+

Ma
Review №10

Oakley Sawgrass is the place shop for everything Oakley! Go see my buddy, “The Big Kahuna”

kh
Review №11

Cliff is very helpful and helped me find the exact glasses my boyfriend lost, he even remembered us from months ago!

Ed
Review №12

Excellent costumer service by Vanessa .

Ra
Review №13

The staff is 😎 Awesome.

Fr
Review №14

Physical store was fine, personnel working there need customer service training. You cant expect to provide decent customer service with your back to the customer and just saying, I hear you. What do want?

Sa
Review №15

Good sales on black friday. Staff was helpful.

Jx
Review №16

Nice place to Shop.

Ca
Review №17

The layout design of the store is vibrant, and the service of the employees is resourceful to your needs and wants

ma
Review №18

THEY NEVER PICK UP THE PHONE WHEN U CALL ALWAYS BUST SIGNAL DOES NOT MATTER WHEN U CALL THEM TO GET HALP

Na
Review №19

Oakley makes great golf sunglasses.

An
Review №20

They were only letting 10 people on the store so the wait was more than 30 min. The glasses were discounted a little but not worth the wait.

re
Review №21

Patrick was awesome and very helpful!!

Sa
Review №22

Great service! Greg took the time to help my family and I with picking sunglasses. We love our Oakleys!

Ka
Review №23

Great store, great experience. We were there Monday 11/21 and the manager was so very helpful. She was able to steer us just enough and help us find and make what we were looking for. She was a great salesperson. Perfect amount of both selling and listening to what we wanted.

EL
Review №24

I LIKE

Tu
Review №25

Great staff. I bought a set of glasses in Kentucky, and was having fit issues. Elizabeth helped me out and got me into a new set of glasses. She was super helpful and awesome through the whole process. Would recommend to anyone!

Al
Review №26

They had a great sale. Buy one 2 pair half price. Awesome service

Mi
Review №27

I love Oakley stuff, been wearing their prescription eyewear for years and have a carry-on bag which is still good after 10 years and been around the world a couple of times. Needed a bigger bag and there it was... Service good, price good - happy me. The choice is limited, I have been in here many times and walked out with nothing, but when you hit it at the right time its great. Will be back in there there next time I need self-flagellation, I mean next time I go to Sawgrass Mall

Da
Review №28

Not good at supporting product issues after they sell them.. always say just buy new stuff or turn in your 4 month old glass that need fixed for 25% off ??? Um they charged me 200 for glasses and want to never fix anything

RU
Review №29

I like to thank Monica at this store for her effort in finding what I was looking for and going out her way to make sure I got the item I need it, Also to Jennifer for her patience helping me and my family. These ladies were very kind to me and my family and I think this store is very fortunate to have them.

Ro
Review №30

Terrible service at this location

Tr
Review №31

The staff here was very helpful! Compared to the other Oakley location by Miami Beach, where the staff just stares and looks at you like a fat kid stares at cake. Made my girlfriend and i pretty uncomfortable.. if they were expecting us to do something, they were staring at the wrong people. A family came in and the mother of the family walked out with a pair of glasses and none of the staff batted an eye.

Ch
Review №32

I called the store to put a watch on hold and when I went to pick it up, the watch was not available. Disappointed, however all the employees and store manager were great. They spent a good 45 minutes calling other Oakley stores national looking for the watch. They may not be able to find the watch I was looking for, but the customer service was excellent...enough for me to write this review without even getting the watch. Cuddos to the Oakley store employees at Sawgrass!

Ri
Review №33

Great place great eye cover but a bit expensive you pay for quality

Le
Review №34

I work there and I can say its the best place to get a pair of glasses for any occasion and caters to all.

Ce
Review №35

Good prices.

Ni
Review №36

Got a few t shirts today, however the quality has dropped big time. Tshirts are wider but WAY shorter. And Thin.

le
Review №37

You have a better chance of winning the lottery than getting on the phone with with this store.

Er
Review №38

Nice selection. Attentive staff.

Lu
Review №39

Staff was attentive and very helpful.

Jo
Review №40

I had a bad experience at this store at Sawgrass Mills Mall yesterday. When trying 4 items at the store, a very nasty clerk and was able was knocking on the door every two minutes asking me to hurry up. I had to call the manager on the way out and express the incident. The manager was nice, but the clerk was very impatient and nasty. I guess Oakley stores wont see me for a while.

Ke
Review №41

Lots of options and customization choices.

Vi
Review №42

Got a great pair of glasses for BIL at a nice discount

To
Review №43

Nice able and willing staff, high quality products

Ji
Review №44

Very helpful sales staff, great deals on the holidays.

Jo
Review №45

Lenses are junk scratch to were couldnt see within two weeks

Al
Review №46

Great deal on Oakley t-shirts, too bad their polo shirts arent on sale.

Da
Review №47

I didnt get to buy anything. The price is abusive

Au
Review №48

Good I like Oakley clothes.

Lu
Review №49

Great people amazing manager

Ma
Review №50

Best place for Oakleys

Ca
Review №51

Great!!!!

Ch
Review №52

I am from Canada and they told me I could return them to any Oakley vault store even in Canada. The sunglasses I bought have a terrible back glare issues in one lens. I called the closest Oakley Vault store to me and they told me they cant do anything because I bought the sunglasses across the boarder. I am now out 200 dollars.

Ra
Review №53

Good prices.

Ll
Review №54

Helpful staff, discount items available.

Ra
Review №55

Great deals

Ju
Review №56

Nice

Jo
Review №57

Nice

sh
Review №58

Great deals

ma
Review №59

Top

Fa
Review №60

Ok

Ro
Review №61

Like it

Jo
Review №62

Ok

De
Review №63

O nível de atendimento muito bom. Atendeu tds as minhas expectativas e é claro que recomendo !!!!

Al
Review №64

Saleswoman unwilling to help! I wanted to buy a pair of glasses and she was not willing to help me! Unfortunately, because I really wanted to buy them!

ju
Review №65

It is always a pleasant experience to go shopping at the Oakley store, very good service and very good support from the sellers.

Da
Review №66

Excellent service

Lu
Review №67

One of my exclusive brands all excellent

Ma
Review №68

Excellent value for money

En
Review №69

Good prices and variety.

No
Review №70

I loved all the models of glasses. I was just a little upset because the salesman said he would give me a discount, but the store manager wouldnt let me. Another negative point is that I already bought wonderful boots and boots from Oakley in another country, but the seller explained to me that these products are not sold either in the USA or in any country in Europe. I will only find these boots in Brazil. These are beautiful, wonderful and long lasting.

Yn
Review №71

Dont just sell Oakley

Ai
Review №72

Very expensive everything ...

Mi
Review №73

Good selection and the prices are due to various actions in order. Very nice and helpful staff. We felt well advised.

ma
Review №74

So worth the products c 50%

Ro
Review №75

Terrible they dont have any variety

Do
Review №76

Good assortment, and good prices good service

He
Review №77

Great place. Good price.

Ra
Review №78

A classic

Ga
Review №79

Very good assortment but prices still saying they were offers seemed regular prices

Jo
Review №80

It has a range of clothes almost as large as glasses.

Ga
Review №81

All very cheap

Al
Review №82

Affordable prices

Ju
Review №83

To my liking the best glasses.

Al
Review №84

Good prices

Ma
Review №85

Prices and care ok

Ha
Review №86

Excellent store

Ri
Review №87

Cool

Lu
Review №88

Good store.

He
Review №89

Variety and price

JP
Review №90

Beautiful location

Ro
Review №91

Excelet

Wa
Review №92

Top d +

Ed
Review №93

Good prices and variety.

Information
21 Photos
93 Comments
4.3 Rating
  • Address:12801 W Sunrise Blvd Ste 425, Sunrise, FL 33323, United States
  • Site:https://stores.oakley.com/us/fl/sunrise/12801-w-sunrise-blvd?y_source=1_MTU2ODU0Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 954-846-2279
Categories
  • Clothing store
  • Sunglasses store
  • Shoe store
  • Sportswear store
  • Watch store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:Closed
  • Thursday:9AM–9PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations
  • Ralph Lauren Outlet12801 W Sunrise Blvd Space 4155, Sunrise, FL 33323, United States
  • Greg Norman2612 Sawgrass Mills Cir #1517b, Sunrise, FL 33323, United States
  • True Religion1800 Sawgrass Mills Cir #2800, Sunrise, FL 33323, United States
  • PrimarkSawgrass Mills 12801, W Sunrise Blvd, Sunrise, FL 33323, United States