Bought some seals for special project. I bought 25 pack of 500. they shipped me a bulk pack. i do not even know how many are inside. Spoke to the manager did not offer a discount. RIP OFF DO NOT DEAL WITH THEM
So far our experience with Technopack customer service has been lacking. We have a band sealer that is no longer working and needs parts, but they are very slow in communication and not very helpful
Thank you for taking care of my order so quickly and having it ready at pickup. Alex was kind and helpful. When I arrived a young man placed the bags in my car immediately. The whole process from ordering to pick up was so efficient!
Finding Technopack early on into my new business venture was one of the best things that could have happened to me. Knowing what my product is and how I wanted to present it, they were able to guide me into the best and most profitable way of packaging it. They also trained me on how to use my new machines and ran trials with my product before purchasing to make sure it will work properly. Will definitely be back for more advice and machines once the company grows. Thank you!
Bought a band sealer in May. It has been running perfectly ever since. Bought a couple parts from Javier in September and honestly this company could not have better customer service. Great products for the right price!
Machines for multiple applications and industrial safety gear, a great online shop for all sorts of businesses. I called with a question regarding a machine and I was helped fairly quick. Purchased CBS and its working perfectly.
Very happy with my experience working with Technopack. I wasnt exactly sure what was right for me and they helped me choose between a few different options, even cautioning me on getting something too big for my needs, even though it would have made them more money. I appreciate their sincerity and willingness to meet my requirements. Looking forward to working with Technopack in the future.
My friend and I purchased a machine last year and just contacted them for parts. The machines are good, reliable and very affordable. You can find parts and replacements easily for them. Rated 5 stars even though they were hard to reach, Im abroad and time difference plays a role, so its a little difficult to get a hold of them through the phone.Contacted them through facebook and a member of their marketing team responded fairly quickly.In overall a very good place to purchase packaging machines.
Speedy service and incredibly friendly staff. They understood my needs and even helped me save a little bit of money on my budget.Highly recommended!
The machines are of excellent quality. Very fortunate to have found this company that sells a variety of parts for the machines which has been very useful. They have also offered us customer support for any questions with these parts. EXCELLENT CUSTOMER SERVICE.
I was looking for a good quality vacuum sealing machine when I was back in the States. Luckily I stumbled upon Technopack Corp, that sold the brand Jorestech. I got the VAC-275 and I dont t regret it. I travel a lot in between countries for my work and Ive been able to give it lots of use. From keeping my food well preserved to making sure my clothes remain in good condition during my trips. I would definitely recommend this brand.
Excellent people and lovely showroom! I found excactly what i needed to package my products for a good price. It also helps that the people that work there are very patient and friendly! Love the experience.
Sent Excellent customer service and very valuable information provided by their specialists. I am starting a new business and walked in there not knowing what I needed or how I was going to package my new product. They not only provided me with the best and most cost efficient solution, but they also ran several tests with my own product in order to show me how the machine would package my product and what the ending result would be. I can say that I walked out of there confident that I got the best solution for my future operations. Thank you guys, I will be back!from my iPhone
Saw one of their JORESTECH Piston Fillers work and I was really surprised with the performance, so I decided to purchase one for my production line to taste it out, and all I can say now is that I just purchased 2 more during their black Friday / Cyber Monday Deals. Though their website is a little difficult to navigate through, especially the search bar, I was able to find the machines I needed plus some spare parts for my old one.
My brother gave me one of their vacuum machines to take to college and it has helped me ration, and preserve my food. Great for organizing the fridge. Would def recommend.
Wonderful people!! Extremely pleased. Excellent customer service and great quality merchandise. The sales person was willingly and patiently able to answer all my questions and guide me to just the right product. Delivery was quick and efficient and the goods purchased have been working great! Will shop here again, I recommend this company to everyone.Thanks guys!
Great Black Friday deals. Was able to find affordable, yet good packaging machinery for my line of production. Will definitely purchase again.
What a great company. I’m amazed at the variety of packaging supplies that they have to offer! Thank you for the great service!
Good affordable machines and a great selection of industrial safety gear. Wanted to purchase an impulse sealer and ended up adding to my cart a bunch of safety gear for my partners! great store.
Very happy with the customer support I recieved from the employees! Friendly and always aware of the customer needs. Most importantly, the quality of the products are outstanding. Highly recommend!
Great prices for small business. They also sell parts! Promotions are constantly available. Great industrial safety line.
I bought my piston filler here about five years ago and its still going strong! I wont hesitate to come back when its time to replace it.
Been a customer for a long time. Service is always impeccable and their products never disappoint. I recommend them to everyone.
5 stars for great tech support!!Emilio Martin was supportive and knowledgeable with everything. He listened to my concerns and answered all my questions. I was very impressed with this.
At first, I purchased HI-VIS cap plus a couple of other accessories to exercise and I love them, I feel safe jogging on the streets whenever there is low light...Highly recommended!!!
Stumbled upon Technopack looking for a machine that will help me package some food to send to relatives, though I called to ask some information and was left on hold for a while, I was able to find the information I need on their website. Purchased a Jorestech Vaccuum sealer and it is of great quality! it even came with sealing bags. Good price, great product.
Technopack has been excellent for our company on many levels. We have purchased machines in the past year and have been blown away by the level of customer service they have provided, from ensuring we are ordering the correct part to walking us through the installation process with a tech. Now that we are scaling up our production line, Paco has been there every step of the way to solve any problems I have and to meet my needs in a timely fashion all while getting me a great deal on a product I know will work for me. I would absolutely recommend their services and will be doing business with them in the future. Thank you Technopack!
Recommend Technopack Corp 100%! Emilio in technical support was very helpful and attentive. He was able to answer all of my questions and concerns and recommended which machines would work best for my product type. Will be doing business here again! Thank you!
Excellent Technology. Great Services.id found all i need to build a end to end solution.
Im new to this but honestly its the first time I havent felt being pushed to purchase! First they asked for my needs so politely and then sent me a questionnaire and finally discussed my options before I decided to buy the machine... good job, guys!
Bought a band sealer that never worked properly. They never would return phone calls. They would transfer me from one person to the next, without ever being of any help. And finally, absolutely refused to stand behind their product, by either replacing the defective machine, or giving us a refund. We will never be using Technopack again.
The Ropp metal capper is not meant for sparkling beverages Or 28mm 15mm MCA caps and has no redraw. It should be 3 phase 208 volt for what it’s meant for and it’s not. We lost money and even more precious, time. This machine is a dud and a waste. The technical staff was semi helpful but didn’t know anything about this machine. DON’T BUY THIS!!
Great showroom. Very nice and complete. I got good attention on sales. The people was nice. The delivery was on time and got help but phone on the start up.
I had a great experience working with a technician from Technopack. His name was Emilio Martin and he guided me through the process and questions I had over deciding which product to purchase or which product I needed. Definitely recommend this company for your needs and in particular, this technician!
Great selection of HI VIS Industrial safety. Good quality jackets
Bought a band sealer from them, machine didnt work out of the box (drive belt kept falling off during use). Called to talk to them about issue, first they said to try and adjust unit(that did not work), next they sent us new belts (that did not work) finally we were able to send this unit back at which time they repaired it and sent it back to us. All good except 2 weeks later belt fell off again. We called wanting a credit or replacement and was told it is past the 15 day return policy so no they will not do anything about it. We have bought a few of these units and never had a problem but now that we have, they wont stand behind their product.
I just got a jorestech vacuum sealing machine and it’s been great so far! Customer service is great, fast and very efficient, thank you guys!
Quick to respond through email. Good quality safety products, great for work and everyday duties
Great Service. The line of products are of the best quality. The employees are friendly.
They provided great technical support and sent a technician to get my machine up and running again.
I had an excellent experience purchasing from technopack. And I was very satisfied with their customer service.
Affordable, great costumer service, friendly staff. RECOMMENDED
Happy i came across them! Very happy and i recommend - thank you!!
Excellent service. Couldn’t ask for a better turn around. Isa is a star employee
Im extremely happy with the customer support I recieved from the employees of this company! Very happy with the quality of the products too!
I purchased some jackets to take with me overseas, I was lucky to acquire their new JK-04 reversible and its a match for my partners JK-05. Fantastic quality and customer service!!
Been trying to get ahold of somebody for nearly two weeks now they keep answering the phone and saying that they will call me back but Pedro never calls anyone back. Very disappointed Im trying to buy a $25,000 labeling system and I cant even get anyone to call me back. I own a large co-packing facility thats getting built out right now and was interested in buying many more products but I will take my business elsewhere.
Overall great stuff. Extremely satisfied!
Very quick to ship, good quality safety gear for great price
Working at a cruise and jorestech Jackets keep me warm! Would definetely recommend
Got some hi vis clothing to work out at night. Good quality, would definetely buy again
Very happy with the customer service and the experience!!! Love my new machine
Bought a Jorestech HI VIS safety jacket as a gift, now everyone on-site wants one!! good quality for really good price, would be coming back soon, great customer service.!!
Excellent service and overall a beautiful experience. Highly recommended!
Purchased Jorestech vacuum sealer for kitchen use and it works great!!!🌿👌
Good machines, great safety gear, not so great picking up phones
Very attentive and great service, they were able to speak spanish with me which was helpful since english isnt my first language
Definitely recommend it! Great customer service!Thanks!
I really wish that I read all of the 1-star reviews before buying expensive equipment from Technopack. In short, they are deceptive and a total nightmare to deal with. They advertise high quality products and excellent customer support”, but they had no idea how the machine that they sold worked and have no manuals. Expect DOA and defective machinery. Expect automated email responses and no calls back. You might as well buy on ebay directly from china and save money. READ AND HEED ALL OF THE 1-STAR REVIEWS!
Great crew, will surely use again.
Website amazing. Cool innovative stuff!
Thank You Technopack!!! Very professional and amazing customer service!! Highly recommend!!
Five star service and great experience with my new machine
Do not buy from this company. They send out junk and then refuse to allow you to return it.Youre better off buying a bag sealer on Amazon - NOT from Technopack. You can get lower prices and better quality.
DO NOT SHOP HERE! These people have horrible customer service and are over priced. Customer service in this particular industry is important due price and nature of the product you are buying. The majority if not all the items you are purchasing are from china, you would think that you are paying more for the service and for a shorter lead time. Save your money and save your time. If nothing goes wrong you are lucky, otherwise you get the run around. Incompetent sales reps, they sell you something that does not work just to get the money. If I could give them no stars I would.Hope this helps you.
Very profesional. Highly recommend.
Best customer service! They went above and beyond!
Just got my unit. Very well packaged and worked from the start. Very happy with this company.
Got my machine and bags quickly and without issues. Trustworthy.Thank you
Great products and friendly customer service!
Hands down, Best industrial machines in the market!
Terrible company, no idea on what they sell or what they have, no type of support what so ever. They even have to ask manufacturer in china for any type of answer, beware of trying once you buy it, if you wait like me for 3 months for the permits you are in deep problem....
Great company to work with.Highly professional and comited to providing a high quality customer experience.
Customer service was incredible!
Excellent products and service!
Long story, but Solange made a mistake right and product worked as expected.Thanks Solange!
Great products and service !
Defective products . Horrible customer service. They wont call you back . They make you pay for return shipping. Will not buy from them again.Theives Very Bad Customer Service, actually what customer service it does not exist in this company. We will call BBB. And complain about these crooks.
Bought a quality machine at outstanding pricing, they were very helpful throughout. Will buy again!
Javier was very helpful & courteous & patient. Thanks
Excellent purchase experience
Great customer service
Great company!
They treat you really well
Great service and fast
Top!
Good
Very Attentive Love working with Pedro!!!!!!!!!!!!!!!!!!!
It is a place where you get what you need for your construction projects and much more ...
Very good quality jackets with certified reflective properties
Quick to respond, very friendly and knowledgeable of the different industries and their respective applications for all types of packaging
The technopack company cannot say that it is a company that operates in the United States, in a company that does not have a return policy, when the products come bad, including the machine that you buy that does not heat at all and which tries to return 7 days later, they wanted although they found that the machine was bad to return only 15% of the cost, that is, of approximately an invoice of $ 70.00 they wanted to return only $ 40.00. I recommend not coming to buy in this store located at 700 Saegrass Corporate Parkeat, Sunrise fl 33335. The seller Fernando Cuaboy who tells himself Store Manager with Angela Pérez who not only laughs when a customer comes with a problem, has a Very fresh face by saying that the rules simply change according to each time a subject comes up. Even the lady in question takes care that I DID NOT READ what she signs, I address each person who tries to compare here. DONT DO IT if you dont want to waste your money and your time. They are scammers.
Very good vacuum sealing machines, many parts available.