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Mattress Firm Superior
300 Center Dr Ste J, Superior, CO 80027, United States
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Mattress Firm Superior
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Ry
Review №1

My experience was amazing. The current working staff was impeccable and helped me with every question and concern I had. If you need a mattress, this is your spot, thanks!

Gr
Review №2

Bought a top of the line InteliBed 2 years ago and half of it collapsed in 18 months. I was able to file my claim online which did take some effort to avoid paying $80 to have someone else take pictures. Good news is that the process was fast and I received a full original price warranty voucher. Went back to the store and had a great experience and was able to recover 100% of my initial purchase with a much better bed and adjustable base. Its rare to receive such customer centric service. Good job Mattress Firm!

Sa
Review №3

Greg was very friendly, patient, and helpful while I looked at various mattresses. He also gave me a great deal! So glad I went to Mattress Firm!

Za
Review №4

Jeanne Clarke was wonderful at helping navigate all the choices for a new mattress. Patient, friendly, and knowledgeable! Found the perfect solution thanks to Jeanne. I’ll definitely come back.

Pa
Review №5

At my local out mattress firm they were efficient and fast! To talk to me through the mattress and convince me to get the mattress cover which is much needed. I appreciate Jeannies help quite a bit. Excellent customer service. Highly recommend this store.

De
Review №6

Christian was extremely helpful and patient while my girlfriend, Christina, and I were looking at new mattresses. It was close to closing time and he recommended a great mattress that he arranged for us to pick up the same day. Thank you 😊

Va
Review №7

Sean is very nice, knowledgeable and kind. He helped me pick out the perfect mattress!

Ch
Review №8

Christian was very knowledgeable of all the products which made my buying experience quick and painless. His friendly yet professional demeanor made it a great experience and would definitely recommend him and Mattress Firm to others!

Ma
Review №9

Salesman was very pushy and not helpful. We discussed buying a mattress for only 5 or so minutes (we had to wait to talk to him) and by the end of that 5 minutes he said Whats it going to take to get you to buy a mattress today. I believe his name was Greg Walburn.When we asked to order a mattress for delivery, he was very wishy-washy and was saying Well, it says theres one in stock, but you never really know until the day before it is delivered. I feel that If Im ordering a mattress for $1.5k I should know if its in stock or not.Go to the Broomfield Plaza location instead, they are very competent and helpful there.

Ge
Review №10

I was just shopping around for a new mattress, and still trying to choose 1 of couple I had narrowed it down to. The ladies at this store were so helpful showing me their products and explaining the differences. They worked with me on price, and I purchased one of their mattresses on the spot. I dont think that you can go wrong here.

ja
Review №11

My boyfriend and I visited this location and picked out a mattress with Linda before purchasing. She was super sweet and patient with us. She gave us all the info we needed and pretty much let us try every mattress in the store. When I came back to buy it Jeanne helped me with the purchase and she was also amazing. Hands down best customer service Ive had ANYWHERE in a very long time.

Bi
Review №12

Service was positive and professional. Would go there again!

Li
Review №13

Lovely store staff. Very friendly and helpful. The ladies Allowed me to look over the mattresses and they answered all my questions. They also allowed me to change my delivery date due to bad weather.

As
Review №14

Jeanie in Superior, CO went above and beyond to help with our order. She was absolutely fabulous and Mattress Firm is lucky to have her!

AM
Review №15

It’s a pandemic. Wear your masks. Idc if you “know you don’t have it” or what the excuse is. Just. Wear. It. Not that hard. Won’t be back at your location ever again.

Sh
Review №16

Friendly staff. Greg and Sean were both super helpful

Ma
Review №17

Friendly, helpful, knowledgeable staff helped us pick the best mattress based on our preferences and budget!

Ca
Review №18

Jeanne was warm and knowledgeable but no pressure. She had all the answers and even gave us a quote to consider while we had to decide between a few options. Highly recommend this store

Eh
Review №19

After being treated very unprofessionally at American Furniture Warehouse we called Mattress Firm in Superior. From the get-go Linda listened to our needs and responded with accurate information and product knowledge. She directed us to the perfect mattress based on our criteria and worked to get us a great price. They also were able to schedule a delivery within a few days! This Superior location and staff are your best choice for anyone in Boulder County and beyond looking for quality bedding and accessories.

Lu
Review №20

Linda was amazing. Looked at different options and was patient as I changed my mind on one product. Found another that was in my price range and score!!! Outstanding service and can’t wait for my bed to come.

Pe
Review №21

Christian was wonderfully professional and informative. I have to switch out our mattress yet again. Severe spinal issues make mattress matching a nightmare for me. Christian took the sting out of continuing the search. He took great care of me and my husband. My medical issues make this a challenge and I appreciate a sales associate knowing his products and understanding my physical pain and challenges. Christian, you have no idea how much your kind professionalism meant to me. Thank you! Youll be an outstanding member of the management team. Best wishes.

Sh
Review №22

Great customer service. Quick and easy process

Br
Review №23

Best mattress store I ever set foot in! Probably the only mattress store Ive ever set foot in!

Jo
Review №24

Cristian was an amazing help!! He seriously made buying out mattress so easy and he really explained everything in detail!! He is your best bet for finding your perfect mattress:)

He
Review №25

Christian did an amazing job providing me with information about all the different mattresses. He was polite, friendly, patient, knowledgeable and professional. All CoVid precautions were taken. Enjoyable experience.

St
Review №26

Very helpful and not pushy employees. They helped us find great options in various price ranges so we could pick what we felt comfortable with.

Ji
Review №27

Sales Associate Linda D was very helpful and informative about my options for a new mattress. In the end, I felt confident I was making the best choice for meI was making a purchase in Superior, Colorado for delivery to a second home in Tucson AZ, and it was all handled smoothly and efficientlyCan’t wait for delivery and installation 👍

De
Review №28

We bought a mattress with great advice from the store manager. He was very personable and took care of us in a great way. Weeks later when the mattress was delivered, it took two guys almost 45 minutes to get the mattress from the truck to our bedroom. It was right at the end of a snowstorm and it being a king size mattress was hard for them to do. They got it done however and we had a great night sleep. The next morning we received a call that they had accidentally delivered the wrong mattress to us. We ended up with a much more expensive mattress than we had ordered originally. However, Dietrich the store manager and District manager Allison went above and beyond and let us keep the more expensive mattress because it was not our fault. That is some customer service and we are so grateful to them. This will be our store for any bedroom needs in the future. Thank you.

On
Review №29

Salesman was Rick, sold us on a Tempur Pedic mattress and frame. We appreciated his knowledge of the product, as well as his attention to detail and needs. The product is an investment, and we are hoping to see that his expertise fits with the product purchased.

Ja
Review №30

Linda was so friendly and helped us find the perfect mattress with zero pressure sales.

Ra
Review №31

Friendly and helpful staff. Didn’t try to up sell me on a product I didn’t need. Quick and easy transaction. Would definitely recommend to anyone looking to buy a a mattress.

ma
Review №32

Very easy process from purchase to delivery

Ch
Review №33

Linda was amazing. She made the whole experience super easy

ma
Review №34

Had to buy two beds- one for us for new house - king size - one for college kid in queen size . Stressed out moving country + covid delays - was dreading buying new mattresses - so much to consider - high prices - it’s a big purchase ! Linda asked great questions, listened closely and we were done in less than an hour with great products, great pricing + two different delivery days as needed . Great experience . Trust Linda and this location !

Ma
Review №35

Great visit to get a new mattress. Helpful salesperson and no pressure.

li
Review №36

Linda was super helpful, patient and kind!

Ca
Review №37

We had a great experience at Mattress firm in Superior. We were very unsure about what we wanted and the store manager, Dederick, spent almost 2 hours with us making sure we were getting everything we wanted and needed out of our purchase. We would definitely recommend it!

Jo
Review №38

Easy, quick and great service . I told salesman how much I wanted to spend and he didn’t try and get me to spend hundreds more . I was in and out in 15 minutes.

Kr
Review №39

Service was Great! Ask for Jeanne. She was very helpful, and easy to work with—not pushy, and she really knows mattresses! She thoroughly (and patiently) answered all our questions. We are very satisfied customers.

Ar
Review №40

The service was fast and friendly! Unfortunately, they did not have the mattress we needed then in store but we were able to purchase there and pick it up in a close location.

Al
Review №41

Very helpful and easy to work with

Sh
Review №42

My husband tasked me with selecting a new mattress without him so I was a bit nervous. I worked with Joe who was very patient and knowledgeable to make my decision, and was put at ease when he explained the 120 day exchange policy. After the mattress was delivered the next day I decided to add the adjustable base to my order. There were a few challenges with the delivery and set up with my addition as it was a new product for the company, but Joe and Heather worked to make sure I was getting taken care of. We are super thrilled with the end result!

Ad
Review №43

My first day of mattress shopping and I’m already done! Victor was professional and informative. Better yet, he got me a good deal!

Ma
Review №44

Rick took great care of me. We needed 3 mattresses for a rental property and Rick took the time to show me a number of different options and we ended up getting a great product at a great price courtesy of a Hampton and Rhodes twin mattress set. If you are in Louisville or Superior come in and ask for Rick. Your sleep will thank you!

Li
Review №45

First stop on our mattress shopping trip and we found the perfect mattress. The Beautyrest mattresses were all so comfortable and it was a tough decision. Jeanne was super helpful during our visit and made sure we got a great deal. Can’t wait till it’s delivered!

Ch
Review №46

Great customer service, Rick was very helpful and knowledgeable helping my wife and I pick out our new mattress. We got a wonderful new mattress at a fair price. Would definitely recommend this location and Rick to my friends and family! Thank you!

Ma
Review №47

Christina is the best! Patient, caring, empathetic and helpful!

Da
Review №48

Salesman James Cooper was very knowledgeable and helpful. Will definitely return for future needs

Wi
Review №49

Top notch - great place. Jeanne was super helpful and friendly and knew her stuff. Best experience!

ig
Review №50

Rick helped me out tonight and I really appreciated the personable, professional, and swift help he provided me given my needs. Within two tries I had found a mattress that suited my budget, and Rick gave me a really great deal on my frame and delivery. He even called me later on to confirm the details of my delivery. I would shop here again.

Ma
Review №51

Excellent customer service at this location. Very helpful, no pressure, and care for your experience with the mattress or pillow. Highly recommend!

Ch
Review №52

This is the best mattress store weve ever been to. Jenne was very amazing and professional. Thank you so much!

Ky
Review №53

This place is super awesome, we were able to get all of our mattress shopping done super quick and Jeanne was super helpful. Definitely come here if you’re looking for a mattress!

La
Review №54

A good experience. The salesman was very knowledgable and helpful.

Ni
Review №55

Rick was extremely helpful and patient with my husband and I while we were searching for the perfect mattress. He was attentive and gave us a fair price for the one we loved. I fully recommend this mattress firm and will be return customers! Thanks Rick!

st
Review №56

Bought a new mattress & adjustable base from Heather Halvorsen. Very good experience. Had bought my last mattress here. She was knowledgeable & very helpful & let me take my time & explained the various features of the confusing world of mattress construction. Very satisfied with the pricing & time there. Curtis also helped on second visit & was very helpful as well.Had an issue with delivery. Had to call the store to find out my delivery time. They said I was called, but dont thing I ever received a call. Certainly did not leave a message. Looking forward to a better back !

Pa
Review №57

Went in on a Sunday afternoon after debating on buying online the night before. I told Jeanne what we wanted from a new mattress and she showed us X, Y and Z. No pressure to spend a lot or a little, she wanted us to feel confident in our purchase. After about an hour, we found what we needed and are currently waiting for delivery.

Jo
Review №58

Second time buying here in 6 months. Fair price. Good product. And, best of all a comfortable buying experience. No high pressure salesmen.

St
Review №59

Relocated to CO from FL and needed a good mattress for a great price FAST. We met Paul and he was FANTASTICALLY helpful and super knowledgeable! Highly recommended this store - Great experience!

Mi
Review №60

Rick was awesome! Super nice guy and extremely knowledgable. He gave us a great deal and helped my wife and I find the perfect mattress that fit our needs. I definitely recommend this mattress firm!

Ch
Review №61

Richard (Rick) was extremely knowledgable and helpful. He listened to our concerns about our current mattress, and helped brainstorm some possible solutions. He then showed us options available in the store, and we reviewed the pros and cons. He was fantastic, and we will definitely be back. Thanks Rick!

Mu
Review №62

Nice selection at reasonable prices. Great service. They are willing to work with you to earn your business

Ri
Review №63

Great service, I never go anywhere else!

To
Review №64

Victor at the store was a very knowledgeable sales person who made the buying process of my new sleepys hush as wonderful in not better than a good nights sleep. I recommend Victor to everyone.

Sa
Review №65

Heather Haworsen at this store was great! She was knowledgeable and gave us our space while we were deciding on our product. She was also honest about timing of the delivery and great at setting expectations. We really liked her.

Jo
Review №66

Veronica Ashford is an amazing mattress firm associate. She is very knowledgeable, patient, kind, and very thorough with the entire process. I didnt feel pushed into buying a mattress i didnt need or one i couldnt afford, she explained the color code for mattresses exponentially well. My delivery was fast and efficient and they were on time within their arrival window, Ive purchased from mattress firm in the past and I always go through Veronica no matter which store she is in at the time, she just makes the process so easy and pleasant! THANK YOU!

Dh
Review №67

Paul was courteous and professional.He was able to understand my needs and direct me to the best range of mattresses .By the end I was confident to make my selection and finalize the purchase.

Ni
Review №68

We worked with Michael DeAnda at the superior, Co location to get our mattress. He was absolutely amazing. The mattress we liked was too expensive and so we started looking at another one which was within our budget. But then we found out that it was not in stock and was going to take a month to be delivered. Michael made it possible for us to have the mattress we liked in 2 days after knowing about my back issues. He worked within our budget and made it happen for us. Cant thank him enough.

Va
Review №69

Went in for our first time mattress buying experience and Victor Fletcher helped us select the perfect one! Even got a couple incentives for buying. Will definitely recommend to any mattress buying friends!

La
Review №70

Fantastic experience with Victor! He had a great knowledge of the mattresses and provided an easy and no pressure experience.

En
Review №71

Knowledgeable staff with low pressure, polite help

Ne
Review №72

Excellent service! Wow!! We just moved here from South Africa and such a pleasure to deal with Heather H and get the best deals. Recommend Mattress Firm Superior 100%!!!

St
Review №73

Awesome place to buy a bed. Rick was extremely helpful and knowledgeable and gave us a great deal! He really went the extra mile.

Ms
Review №74

There is an older gentleman and women working on weekends. They are the rudest team of employees I have encountered in a while. The two of them sat in their chair until we walked all the way across the showroom, right up to the desk and finally they seemed to look up from their computers to ask what do you need. HORRIBLE CUSTOMER SERVICE. If you want good service and are looking for someone to care that you are spending your hard earned dollars, go to a different store. THESE PEOPLE DONT CARE ABOUT YOU.

Ja
Review №75

Rick is the man. He is very knowledgable. Gave me a great deal on my mattress. Would recommend to everyone. Exceptional customer service.

A.
Review №76

Fantastic service. Great advice, fantastic mattress and pillow for an amazing deal! Rick gave me a good deal and impeccable service.

Ju
Review №77

The shopping experience was good. The mattresses are color-coded for soft, medium and firm to make shopping easier, and Zane had a very laid back approach which was appreciated.

He
Review №78

We had a great experience. Heather was so helpful! Glad to have a comfy bed to sleep on!

Jo
Review №79

Loved the service jeanne provides, it was great! Good prices, good service.

Ka
Review №80

Good attention to detail. Lots of options fast service. Rick was super helpful.

Mi
Review №81

Rick was very friendly and helpful.

Me
Review №82

Fast, easy and friendly service. Recommend this location to anyone looking for a new mattress.

Sa
Review №83

Just bought a new mattress from Heather at Mattress Firm and it was such a great experience. She got us (my gf and I) on the most comfortable mattress we’ve ever laid on and it has changed our lives. Wow! Just wow. I can’t say enough good things about Heathers salesmanship and this particular Matress Firm. 5 stars isnt enough.

Da
Review №84

Jeanne was awesome. Very helpful, informative and patient.

Pa
Review №85

Rick was great to work with. Competitive price and made the process easy and quick

Ca
Review №86

Paul was super helpful and we found the perfect mattress!

An
Review №87

The gentleman that helped me was great and he knew a lot about mattresses and I suggest everybody should go there.

Al
Review №88

Great customer service, extremely helpful found me what I needed quickly and professionally. Best prices that I found anywhere.

Jo
Review №89

The sales staff were uninformed and impatient. Prices are average, certainly nothing special. No stock is available, so delivery is required-but its NOT free (try an extra $59). Delivery isnt scheduled by the store staff (they can only give a12 HOUR window, like people dont work to afford their products). I was told to call the store if the warehouse set a time I couldnt meet. That was a LIE. The warehouse uses an automated service that will not allow you to talk to anyone. The stores cant do anything other than start over completely, with a new 12 window. I would recommend you shop literally ANYWHERE else, you couldnt possibly have a more aggravating experience.

Ja
Review №90

Good place to buy a bed.

Cl
Review №91

Lovely and knowledgeable customer service

Me
Review №92

Victor was so helpful, we found the perfect mattress!

Ra
Review №93

Great experience, good customer service, great prices! Quick service too!

Ka
Review №94

Thank you Rick for the GREAT customer service and for meeting my budget and needs!

Hu
Review №95

Rick was great to work with, very friendly, made the process very easy and quick!

Ne
Review №96

Yup, its a mattress store. The pricing is good, but you might have to drive to another store to get your purchase as they have limited stockrooms at each location.

Mi
Review №97

Great service and best price we could find.

Br
Review №98

The gentleman and lady working the 9am door-buster deal on September 3rd were incredibly rude. I ended up going to mattress firm in broomfield after 10 minutes because they gave me very little information and didnt even say hi to us when we came in. Didnt ask what we were looking for and didnt seem to care that we came to spend several hundred dollars. At least for some of us, when spending money looking for a new bed, you may want to take time to talk to customers and see what they are looking for. Horrible service, wouldnt recommend this store.

Ka
Review №99

Richard Sanford was a pleasure to buy a mattress from. He gave me a great deal!

Sa
Review №100

Their sales men are misleading

Information
31 Photos
100 Comments
4.7 Rating
  • Address:300 Center Dr Ste J, Superior, CO 80027, United States
  • Site:http://stores.mattressfirm.com/co/superior/mattress-stores-superior-co-6690.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=Denver&utm_kxconfid=uflnw2ovk
  • Phone:+1 720-304-2051
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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