Wow, what an amazing experience. I walked in, knew what I wanted, knew the price I was looking for and got it. Theyve been super communicating, they been on top of ALL my questions. If Im ever looking to buy another Chevrolet, I will go nowhere else! Thank you so much for the beautiful 2021 Chevy Silverado Custom!

Trace Hunt was very pleasant. He listened to my needs and wants and pointed me in the right direction. He was very professional, kind and knowledgeable. I feel I fully understood the process the entire time because of his patience and ability to explain everything thoroughly. I will definitely be coming back to him when I am on the market next!

They did a good job. My service advisor got me a ride home and back to the dealership. He kept me well informed and had my truck ready when promised.

Not that the dealership is going to miss 1 customer so Ill write this for the people thinking of going here. I took my truck in for service and they dripped oil over my intake manifold and never bothered to clean it or wipe it off. They also reccomend that my next service be done in about 13,000 miles. That must be some good engine oil theyre putting in there because Manufacturers suggest is 5k miles.

Nicholas Thompson was my service advisor and he is consistently A+++. He always greets me while a smile and positive attitude. I was quickly checked in, everything was explained and I was back out on the road earlier than expected. I would also like to say that in an era of almost no customer service, Nicholas hits it out of the park by answering all of my questions, taking his time to explain (in detail) the best options and making sure I am well informed of everything my car needs in order to keep it running for years to come. Hes the reason I wont take my car anywhere else for service.

I was looking to have my 2018 chevy truck serviced with an oil change and filter, and transmission serviced. I tried calling the main phone line multiple times only to have someone pick up the phone and hang it up without saying anything. I tried calling the service department directly and got a message of there is no one currently available to take your call before the line disconnected. Super frustrating. I guess this dealership doesnt want my money.

I had the pleasure working with Mike and I believe Jean (sorry if that is wrong). They were very respectful and helpful with my truck. The made it easy for me to get it fixed and ready to go by the next day. It was not a schedule appointment but they took care of me and were awesome to work with. I appreciate their honesty and welcoming attitude. I will be taking my truck back there again!

Friendly, good communication. I tried a different dealership when my battery went dead on my 2020 truck, they told me it would be 3 days. I left and went to you and it was fixed in 2 hours!! Great customer service!!!

My advisor George was very nice and provided me with excellent Customer Service! He was very informative regarding the upcoming services for my car that would be costly so that I wouldn’t be caught off guard at my 30,000 mile service. I highly recommend him!

Amazing customer service, along with an easy and quick process. I would definitely recommend this dealership to everyone looking to get a car or truck right now! You definitely won’t be disappointed

The entire experience was beyond outstanding! Doug Moore assisted us with our purchase and treated us with exceptional care. He was extremely professional, but at the same time displayed warmth and caring. Doug went over the details of the car to ensure my comfort in the operation of the vehicle and made sure it was spotless for my departure.This is a dealership that exhibits exceptional customer service - no pressure, just support for the customer and what they need. Although I cannot recall the gentleman in the finance departments name, he was exceptionally pleasant as well. He provided guidance and then supported my decision.From my perspective, the car buying experience does not get any better than this! Thank you to Jerry and Julie Moore as well - you are appreciated!

I drive a Chevy Volt and had problems with my charging and radiator for the battery as well.I have a lot to unpack, Ill try to be short and to the point. They have no communication, everyone was confused and lost as to what to do with my situation ( even the GM!? ). Ken was my contact and he left a lot out or lied his way out. Promises were made and never kept, have everything in writing is their belief. My car was also held from me when I wanted a second opinion. Granted I may be a special case where everything that could go wrong will go wrong and I dont wish this on anyone to be in such a situation. Im definitely going to the FTC or the proper organization to file a complaint and check over the dash videos with a lawyer. Plus they possible worked on my car for maybe a week and they held it for ( it doesnt seem real ) two months! Im not writing this threatening, out of spite, what have you, but my experience was egregious, horrific, just unbelievable terrible. I will write this though, please be careful and double check with yourself if what youre doing is right with your car. I will admit I wanted my car fixed as fast as it could and trusted people I shouldnt have. Again please be careful.

We had experiences with the sales and service departments at Sands Chevrolet-Surprise.Baraa Tareq, in sales, is personable, knowledgeable, and friendly! Baraa made sure we received the best possible deal on our new truck purchase. His customer service goes above and beyond!Henry Smith, in service, is honest, knowledgeable, and understanding! Henry is on your side and will not stop until he gets to the root of your vehicles problem.Both Baraa and Henry are EXCELLENT communicators and keep in constant communication throughout every step of the process.Due to these two great experiences with two AMAZING Sands Chevrolet employees, Sands Chevrolet has a customer for life.

My salesman, Matt Holeman was fantastic. Best sales experience I have ever had. He was personable, caring, and made the experience actually enjoyable for a change. he was very informative.

Clean friendly Service. I always enjoy chats with Paul and Richie especially. Overall they always have done wonderful work for...I WILL NOT be going elsewhere.

Changing my review after Sands Chevrolet was able to make right out of a delayed delivery. Original review was low due to lack of communication while there was a delivery delay.Hopefully this kind of a delay is a learning opportunity for all.David Guzman was our sales rep and he is a very nice guy and friendly. Thank you to Shaun and Josh for getting our payments fixed.

I have a 2013 Malibu that I took in for a failing alternator. I dealt with Service Advisor Tom who was pleasant for the most part. However, I’m fairly certain they took advantage of me though because they called me to say that something was wrong with the battery cable and fuse block that caused my alternator to fail. So of course it’s going to be an additional $500 to replace that. 😤. Later that night I spoke with my dad who actually teaches automotive technology and repair. He said that I had been taken and nothing with that cable or fuse block could have caused the alternator to fail.Also, I was passed off to Service Advisor Nicholas for the financing paperwork. This guy had a rude and condescending tone with me from the moment he spoke. He obviously thinks he’s God’s gift to the world.This was the last time I will use this dealership!

I was greeted by a friendly service staff & my concern was taken care of. Bonus was that my car had a recall & it was fixed.

Pleasant car leasing experience.Particularly impressed with Bill Patterson, who walked us through the entire procedure in a patient, professional, manner.We will return for additional business.

Absolutely abhorrent, I strongly discourage anyone from doing business with them. My mother, a 10 year local first responder volunteer needed to purchase a vehicle after insurance totaled the last one. My father was TDY and she arranged transport to Sands for an appointment she had via online to look at a specific vehicle. She arrived early and ready to inspect the vehicle, two males saw her and walked away. She called the person who the appointment was set with several times getting no answer. After a half hour wait, she left. The person she had the appointment with called two hours after the appointed time saying they were busy. I am disgusted that they would treat her this way. I dont know if it was that she was a middle aged female alone, how she arrived, or why on earth they would dismiss her this way. While they are not ones to parade their military or first responder service, I strongly discourage anyone from these families doing business with them. Integrity first, service before self, and excellence in all we do. Sands has shown no of these and deserves no business from me or you.

Well we waited 5 hours for our car for an oil change and we had to go back to the dealership never got a call. When we did call we were transferred to our service advisor Nate, he didnt answer then we were hung up. When we got there to get our car I was told he left for the day so I was transferred to no one. Not happy. Also we got charged $50 to but our window crank back on the door. I can understand charging us for the parts but to charge us half hour of labor when it took the technician 2 mins to do it is ridiculous. We could have just taken the parts and done it ourselves. The price should have been told to us before they did the work and before we even had to pick it up. Because we werent communicated with it made a $50 oil change into a $100 bill for us. Not happy at all.

I have only dealt with the service department so this review is on the service department. After dealing with other service department Sand was the only one willing to put the time in to find an fix electrical problem I was having. I would have no problem highly recommending Sands service department and Robert Wolf my service manager to anyone looking to have service done.

Finace department is one of the most horrible departments I have ever dealt with, Eddie lies and wont return phone calls. I have called asked to talk to the Eddie, GM or Owner and havent been able to talk to any of them. What a great way to run a business. I will never recommend this place if business. They say to call and talk with them, but they dont let you talk with any manager or owner!! SUPER DISAPPOINTED.

The moment I arrived, I was greeted quickly and informed my service advisor of my arrival. My service advisor, Jean was friendly and professional. She informed me every step they took while taking care of my truck. Everything was fantastic!

Ken our advisor was fantastic! He communicated every step of the way on our warranty issues. His level of customer service was refreshing. Thank you

I was greeted immediately upon arriving in the service drive, and my advisor was called to the drive to meet me. Nick provided excellent service and addressed issues In a professional and friendly manner. I never felt preyed upon like with other dealers. While waiting for the car, several sales people asked if my son and I needed water or coffee and everyone was extremely pleasant to deal with.I highly recommend Sands and Nick in service!

My service advisor met me at the drive up and we discussed my necessary needs for service and she gave me a time estimate for completion. Everything was completed, plus a car wash, in less time than the original estimate. Plus the service work and the cleanliness of my car more than met my expectations.

I was not pressured into buying nor was I pressured into buying a specific vehicle. The salesman was honest and upfront with every question I had. Sands Chevrolet did their best to get the truck fit my budget.

I found everyone there seemed like they wanted to help make this a great experience. the only recommendation is I wish I would have been able to put down a deposit to hold the SUV until the next day so I could get things in order and complete the purchase at that time..

Your service dept did a superb job. I did not have a good experience purchasing the vehicle thru sales. Would never recommend them.

Survives rep mis lee always on point. Came in at 9:30am out at 11:00.had to call my survives rep let her the tech did not take care of the fluids had to go back had to clock out from job and go back. She had new tech take care and job was done .Mis Lee awesome survives Rep. Big 10 .

We have stayed away from car dealers for years. We went through a third party to buy our last car. Because we had used Sands Chevrolet for maintenance on our last car, we decided to give a dealership another chance. We are glad we did. Dave Guzman, our salesperson, was outstanding. Thomas in the Finance Dept. was knowledgeable and helpful. Wonderful people!

Trace was amazing! I hate shopping for cars because of pushy sales people. He made shopping for our car so easy and no pressure!

Had known issue with auxiliary battery on Duramax which I believed to be under warranty. Was notified both batteries tested bad and were under warranty but tech was unable to remove negative cable from auxiliary battery so must be replaced at cost of ~$250. I instructed that I wanted old cable back and advisor left handwritten note in cab of truck instructing this. Upon arrival after repairs, cost was over $300 and I could not have cable back because it was still connected to battery. Was not offered opportunity to pay core charge and keep battery. Real made me feel there was a lack of integrity and really just needed something to charge me for.

Great Service! Provided direct communication and was upfront about maintenance. Applied all applicable coupons and saved me some extra money.

The dealership had a professional and peaceful atmosphere. Out of the many dealerships Ive visited to look at cars, this had the most widespread selection, even for used non-Chevy vehicles too. I highly recommend visiting Sands Chevrolet if you are looking to buy a car. Also, ask for Trace H. We had phenomenal service from him! He was patient and professional as we explored different models. I didnt feel pressured during the entire time we worked with Trace and he quickly anticipated our needs as we were looking. He respected what I was looking for, helped us narrow down our search, and explained the specs of the vehicles clearly and respectfully. Overall, we had a great experience from this dealership.

I am very pleased with the customer service that I received! Ken was incredibly knowledgeable and helpful. He took care of us in a very timely manner and we will definitely be bringing our other vehicle in soon!

Rep said my air condition putting out cold air and was fully charged it was find i bet if you check they never put a thermidor in the ac ventto see what the air temp was coming out was on a test drive the rep said that she would leave a note for the rep he never called .great service i told the rep i already had it check and had a estimate to fix it. again great service plus it took you over 4 days to fix what you did fix

Im shocked at how quickly we were able to find a car for my grandmother today. Thank you Patrick for sticking with our budget for her and not trying to push more expensive cars. We were in and out in about an hour which is so fast for buying a car. My grandmother is so excited about her new vehicle I was able to buy for her.

Brought my car in for repair to the A/C. You were able to negotiate the price down by $1000.00. I had it returned the next day and the issue was not completely resolved. I contacted George and he had me bring it back in the next morning. By that evening it was up and running. I picked my vehicle up and there was no extra charge. You guys made it right, George was wonderful to work with. I could tell he really cared about me, the customer, and advocated on my behalf. Thank you again. This act of kindness did not go unappreciated nor will it be forgotten!

I was greeted promptly, and got my car taken care of and given back to me WASHED AND CLEAN. They got my car fixed sooner than I expected. Great 👍 job sands.

Would have been 5 stars but this was the second time I had a LOF and tire rotation and after rotating the air pressure in front tires 10 psi more then rear.Doesn’t a rotation include checking psi on all 4 tires

The prices for an oil change are outstanding. I would like to give a shout out to the man who washed my truck. I took notice to the care he took with other customer’s cars and how he washed mine. It was outstanding. This was the first time that a staff member did such a great job washing it at this dealership. Every other time it was not so great, but this time it was wonderful.

Had my 4x4 Silverado serviced today with Henry man that guy is a plethora of vehicle knowledge. A real straight shooter I felt comfortable leaving my pride and joy with him. Todd Forbis the Manager was also helpful even though he was clearly busy he made me feel important. GO SEE HENRY he is the best!!!

Jake Frieberg and his crew are awesome! I am an old mechanic who can no longer wrench and Jake is the only person I trust with my family vehicles. He is fair, honest and thorough.

Jean Jajou is the best, she has taken care of our car for 6 years now.

Always do a great job and dont try to upset you. They will tell you what is recommended, but thats it. Love these guys! Henry is the best!

Chuck Hale, and his Manager, Joseph were absolutely wonderful to work with. I told them going in that I did not want any pressure from front-line sales people or the dreaded finance department, especially as I was a cash buyer. They accommodated me and I was in and out of your store in 20 minutes with my new Silverado 2500 HD and my near new Jeep Gladiator Mojave left in trade. I really appreciate their effort and professionalism.

Huge shout out to Gary Springer. I cant thank him enough for going above and beyond to get me into a new car. Out of so many dealerships in the valley not one was able to meet my hard, unique situation. Gary listened and with his dedication to his customers he rounded up the best of his teammates and was able to get me approved for a brand new Trailblazer. It was the easiest experience ever, he handled it all before I I came in to make sure I was in and out, very simplified and every one was super pleasant. You are the best, I will forever refer you and for sure be back in the future. Thank you my friend!

Matt was amazing to work with. He wasn’t pushy and really helped get us into the car of our dreams, which wasn’t an easy task with the shortage of vehicles. I had to drag my husband to the dealership kicking and screaming, but he left happy. That was by far the easiest, least stressful, enjoyable car buying experience we’ve had! Thank you so much for your help Matt!

I contacted Sands Chevrolet after a terrible encounter with Midway Chevrolet and my, my, my—the difference! I spoke with a gentleman named Gage in the service department and was met with a quality interaction and expertise that is unmatched! He listened to my issues, gave me a better quote and remained professional and personable—he even made sure I was able to get one with my day by offering a free shuttle home and back upon completion of my service. Without prompting, Gage also advised of free vacuuming and added a car wash. I was put at ease with his confidence on taking care of me and am still smiling from our exchange. The customer areas were clean and refreshments were offered; the whole facility looked like it was all in place and ran like a well oiled machine. I will be a customer for life! If you ever want great service with courtesy and care, contact Sands Chevrolet for a great day.

Nicholas was so professional and kept us informed throughout the entire process; he was honest and what I liked is that we brought in an older 2008 truck, and I always feel like car dealers will try to sell you a new truck but not here they did not even mention anything about a new truck, that was so nice! All they did was focus on the truck we brought in, and they did a fantastic job on the truck. The customer service was outstanding.

My service writer, Robert wolf was very attentive and prompt. A great experience start to finish.

DO NOT PURCHASE FROM THIS DEALER!!!Two weeks ago, I stepped into the Sand Chevrolet in Surprise, AZ located on Waddell road. I did a trade in of a 2015 Nissan for a 2018 Mazda. I talked with Patrick who was our dealer. Patrick was very nice in trying to find a car that fit in my budget. I told him that I needed a car that would fit in a $10-$15K walk out the door price. The price they quoted me for the Mazda was in the $12000.00 range. I decided to get it. I told Patrick that we would have a $1000 down payment on top of the trade in value. I waited almost 2 hours for a financial rep. When I finally got a financial rep, I met with Eddie. Eddie seemed very rushed and not focused on our loan. He kept getting things mixed up. He first thought we were doing a purchase for a Nissan. Then he thought we were doing a trade in with a Nissan for a Nissan. He wasnt very focused. After the deal was done and I left with the vehicle, I got a phone call asking for the $2000 down payment. I told him that I wasnt doing a $2000 but that Patrick had said I could do a $1000. Eddie said that he had already ran the loan and that I needed to do a $2000 down payment. On top of this, I get the loan documents and review them and see that the loan is made for $20,000.00 not the $12000.00 that I was quoted!! Needless to say, I am not happy with this!!!

Service was completed in timely manner. Service advisor was friendly, and recommended necessary maintenance. Dealership is clean, and all staff were friendly and helpful.

Awesome GM service and prices. The best in Surprise.

The dealer identified the vehicle we needed and that it was delivering, so I came in and signed for it. Quick and easy, friendly and professional.

Going in, I was quiet nervous and uneasy about getting an estimate to sell my lease, and for hopping in a new one. Throughout my visit, I was completely blown away at how relaxing this experience became for me. The staff was pleasant and attentive, along with the gentleman William, helping me along ever step of the way. William made my buying experience too easy. There was no pressure or frustration like how I’ve experienced at many if not all other dealerships. I told him what I wanted and he did just that. I got my dream car at my dream price, and they took my old car with no hesitation. Highly recommend you ask for William, for your next car purchase! He made everything happen!

The guy who assist us was very helpful and nice. He explain everything and answer our question politely. His name is Jake.

I worked with Joseph & Bill at the Surprise, AZ location. They were incredible. They were both very kind and professional. They helped me achieve a goal Ive been striving toward for a very long time. I cannot thank them enough.

First of all let me say. In my 50 years of dealing with car dealerships, I DO NOT LIKE DEALERSHIPS. HOWEVER. Sand Chevrolet definitely is the first real acceptation. From buying my Colorado to the Service that I have experienced. Sand stands out as the best dealership so far. All has been a great experience.

Bought a new 2021 Silverado 1500 Z71 w/3.0 diesel from Sands Chevrolet in Surprise Arizona. Really like the truck, the power and smoothness of the 3.0 turbo diesel is incredible.THE GOOD: Sales staff and finance was great working with, they do their job well. The collection of old cars in the showroom.THE BAD: The dealer insisted they install the desert protection package (nitrogen in tires, tinted windows, film on door edges and door pulls) and the serialized window etching, for an extra $2000. Also I did not receive all the sales paperwork, they said it would be mailed to me, two weeks later and still waiting.**************************************************************************Update: Who would you recommend that I talk to? I already talked to Sales and Customer Service.**************************************************************************Update #2: Six weeks later and I still dont have the sales paperwork for my new truck. Sorry about this review, but the disfunction at this dealership is incredible.

Awesome people! Took less time than they told me! Overall great experience 😊

My finance manager was incredible. Nice professional. The young insurance guy was very nice too

Service contact Jean is always friendly, thorough in explaining the service to be done, and efficient as always.

Friendly service, quick turn around time, clean vehicle when it was done. Couldnt ask for much more. Will continue to have my vehicle serviced at Sands Chevrolet.

I HAVE BOUGHT MANY CARS IN MY LIFETIME AND WHEN DEALING WITH A NEW CAR DEALERSHIP IT MORE THAN LIKELY IS A HASSEL. WHEN BEING CONTACTED BY SANDS ABOUT SOME TRAILBLAZERS RS THATCAME IN, I WENT OVER TO SEE IF I COULD GET ONE BECAUSE OF THE SHORT SUPPLY I ACTED FAST. MY SALES PERSON DAVID G. HAD ME DRIVE THE ONE I WANTED AND SAT ME DOWN TO GO OVER THE PRICE. IT WAS PRICED OVER WHAT I WANTED TO PAY AND WE THEN WENT OVER TO THE SALES MANAGER. WE TALKED BRIEFLY ABOUT PRICE AND MADE THE DEAL. THANKS SANDS I NOW OWN A NEW 2022 TRAILBLAZER RS. JOHN B.

The sales experience was amazing. I happen to be out of town when I started a conversation with Matt H in sales. He was respectful of my time and we hit it off right away. Conversation moved to text which worked best. He kept me in the loop on everything. My truck took a little while to come in, but when it did I was notified right away. Small issues when picking up my truck but all was made right by Matt and the management. Very courteous and understanding of everything. Very happy with my truck and will definitely return for another vehicle when I’m ready.Ask for Matt H. In sales. He rocks!!

My advisor Shawn M was very nice person .He did a great job.Thanks!

Service is always good. They are very efficient, personable and polite.

Train ur lot newest lot attendant Ryan Clemons he was so rude when I was there not to long ago called me a cracker witch I took offense to I should’ve reported it to you guys when it happened but he’s going to deny it but I will never go back and look at cars from your dealership again because I am very very offended by the way you guys hire employees I’m going to go somewhere else you have lost my business forever

This dealership took care of me & my needs. No high pressure sales tactics, just friendly people willing to go the extra mile, to make sure youre taken care of

Excellent customer service, came in for an oil change and they picked up the tab since it was my new car and first visit.

So I made an appointment to have my tailgate adjusted and to have my trailer brake controller checked for a light that said it needs service. Its a brand new truck and it was getting window tinting done at 9:00 AM and I had a 12:00 appointment in service for the brake controller. I was told service could not squezee me in to have the brake controller check. What do you mean? I had an appointment set for a week and a half! so its crazy but it didnt get done service MGR John said they didnt have the correct tool to check it and would get back with me.... still wait for a tool that was ordered to check the problem.. apparently Im the first guy to have such a problem on a new truck...

Baraa was extremely knowledgeable, honest and friendly which made my experience very pleasant!

These people are snakes! If you want a honest deal do NOT go here. They lie and argue like babies. If you think your getting a discount they will just put it on the end of the loan and lie about it. Not good people at ALL.

Shout out to George at Sands Chevy service dept. Never have I experienced such a level of customer service in 15 years. George was so nice, helpful, informative, he answered all of my many questions with genuine kindness, a good sense of humor. Gave detailed information of services needed coming up, pricing, etc and was understanding when I told him I want to check with a friend for possibly having these services done less expensive. He kept me posted all day during the services I was having done and was just very nice to work with, friendly, excellent customer service. I never write reviews, but I had to because he is awesome.

Overpriced. Auto Zone offers a refund for the alternator core. Sands charged me $400 for a $200 part that would have been less than that considering the core. Labor fee was like $600 on top of that, so even if it was 2 workers at 10hours thats $30/hour. I barely financed this car from Sands 1 year ago and already this issue. Ive been coming to this dealership for the past 7+ years and still get yanked around like this. I am considering leaving the GM/Chevy family.

Shawn from service was great brought my car in to get the shifter fixed he took care of everything for me great guy. If you need service done on your car go yo him ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Very easy dealer to work with, the sales people and all the staff there are very friendly and helpful. Ive never had the service people walk me around the dealership to meet people, and walk me over to the waiting area, all the others just point to where its at.The dealership itself is very clean and neat, all areas are presented exceptionally well. Their waiting area is nice and spread out, with COVID who doesnt need that, and spotlessly clean. They also offer a lot of free services that I have not seen other dealerships do so they are worth stopping by and checking them out.We will definitely be long term customers of this dealership and will highly recommend them to everyone.My only suggestion is the finance officer should not push the extra warranty. I dont mind it being offered at all, but if I say Ill pass then that should be the end of it Not my first vehicle by a long shot, wont be my last either.He did a great job having everything ready and the process was quick, he was friendly and personable. But personally in my opinion, when offering the extended warranty you should have a simple printout going over the highlights of what it covers. When meeting with a new customer just hand it to them, discuss the benefits, and if they say pass or NO, dont look let down that they said no and move on without pressing, even a little.

Jef Rasmussen is a great Service Advisor. Professional, on time and no BS! Thank you for the easy turn around and help with using my points as well! Give that dude a raise!

The scheduling process was easy, the check in process was quick and smooth and they completed my vehicle super fast. I honestly thought it would be there all day like most dealerships. Tom was very clear in his communication and explained everything perfectly. Super friendly guy (and a sharp dresser!)

Gary was fantastic, he understood my concern with the battery issues on the 2017-2019 bolts and tried everything he could to resolve my concern. In the end he and Josh were able to get me into a née 2022 bolt which is excellent and satisfied all my

Eddie and Ernest were the best! They helped my husband and I get our dream vehicles in our price range! I highly recommend them not pushy at all!

Nicolas made sure my car was repaired in a timely manner and kept me updated a long the way. I will never forget his name and I terrible with names. ☺️

I purchased a Chevy Trax from Sands Chevrolet when I was severely injured in a crash and needed a vehicle that I could drive one-handed. Fast forward three years and my vehicle needs had changed to something with high clearance and 4 wheel drive. I was contacted by a sales rep to see if I was interested in a new Trax; I replied no but would be interested in something different with 4x4 and high clearance, preferably white. It must have been fate as a white Colorado ZR2 had just been delivered. The rest is history, I traded in the Trax and now have a more appropriate vehicle.

Chuck was very helpful, made me feel comfortable trading in my car.

Received our new Vette but came with wrong color interior. We decided we could live with it but disappointing. Not thrilled about about the $10 k up charge. The staff were helpful.

Check-in was quick even though I arrived 45 minutes earlier than my appointment. All work was completed within 3 hours even though my maintenance was quite extensive. Henry Smith was a pleasure to deal with and had no problem with me bringing my own oil, oil filter and K&N filter to replace my factory engine air filter. I will request to work with Henry again when I need maintenance.

Nicholas went out of his way to provide the very best of customer service. I highly recommend him and Sands Chevrolet for your service needs.

My experience was fast, along with friendly associates. Made my experience great. I am glad I ended up at Sands to purchase our new family vehicle.

As always my service advisor, Jean did a great job insuring all of my cars service needs were taken care of during this appointment.

Jeanie JaJou is absolutely great to work with. She goes beyond the call to make sure her client is taken care of.Michael J. Sealy Sr.

Lost my busines because I told them I didnt want my credit run, I already had pre-approval from my personal bank.Salesman said If you want to take the truck today we highly recommend internal financing ON A SUNDAY!!!! Told them I wanted to check with my bank Monday to co firm a few things and would call back then. Called monday, had the finance guy on the line with my bank at the same time and heDamn near scolded me sayingto me and I quote you got upset and left.Bottom line guy tells me truck sold and its still sitting on the lot. Was looking forward to making a change from a life long Ford ownership instead ended up at the dealer down the street left with new truckWithin 1:30 hours in a new truck. Lost a Veterans business...

Service advisor kept us informed of what was required, approx. cost & advised us when car was ready for pickup. Very, professional, polite and informative.

From the moment I walked onto the lot, each person ( Will, David, Tyler, Jake, and others) provided me with respect and patience.

Ken always provide us with great customer service.

Weve been going to Sams service for at least 11 years . Robert Our current advisor Always takes good care of us And thats a great job

Recently moved to the area and was looking for a place to be my GM dealership. I went in for an oil change and Nicholas and the service team were AMAZING. Overall wonderful experience and I’m glad I found the perfect place!

It was an amazing experience. Everyone made us feel welcomed and so friendly. Mike Underwood really helped us a lot and really cared about our thoughts and what we were looking for. I will never get my cars from anywhere else!