This place always has the hay we need, and they carry straw bales too! Hardly anyone carries straw bales regularly so I am glad Dales Town and Country does. The guys who load the feed give excellent customer service too. My boyfriend Jim bought me a great animal pen for our goat, Little Witt, and it is strong and sturdy. I dont think Witt will be able to tear that down!

We thoroughly enjoy the employees and other customers here! They are always so helpful and kind. Not many places these days where you find truly kind people, let alone opperates with the same business practices. The prices and products are worth the drive for us inorder for our bunnies and tortoise to have what they need. Thank you!

I have taken my dogs, to Jill and Jessie for 3 years they both take such care When my Scooby-Doo passed Jill was so upset this is because she gets so attached. I love them all that work there.

We shop here exclusively for our dogs food but today upon pulling up the employee ran quickly to the door and flipped the open side over to closed with 2 minutes left till 5:30. I get it, it sucks when someone walks in right before closing, but very unprofessional. We will be talking our business elsewhere from now on so I hope it was worth losing a customer!

These people are the best and never said a word to us about not wearing my mask because of my medical condition. They carry really top quality products for you pets. Whats not to like. Need more businesses like this.

My first time in this store. WOW! What a fun place, with a huge selection. The staff was so helpful and knowledgeable. We used to buy our dog food from Chewy.com, but decided to shop more local to support small business. Glad we did! Well be back!

The dog used to live going to Dales but not anymore. You can tell by the hair cut as well. The two times were not his but the last one was the last straw for the puppy. Not sure why and she loves everyone. Wont go back for now.

Seriously the nicest staff ever! The lady walked around with me and gave me all sorts of options for my puppy. Great selection and they have grooming also! Defiantly coming back.

Great place and as always nice people to help

Very friendly service all the time. I always have an employee there to not only help me in the store, but help carry heavy items to my car.

This is where I buy my dog special dog food the staff there is very friendly very helpful Ive been going there for quite a few years and will continue to do so

Great store, super nice and they have all my pet food in stock everything I shop. Very conveniently located. Its nice to shop at local shops.

Love this place! Our favorite local store for pet goods and needs, and lots of other country store items. Everyone that works here is extremely friendly and they all provide great service.

Very nice store they had everything you need for your pet

Love Dales, gr8 family owned business!

Been going here to have ny maltipoo groomed for 8 yrs and Christine is our groomer 🤩 she is awesome! Dales also has really adorable and unique clothing for women and my furry babies 😍 Trisha Simmons

Fantastic place for all your dogs & animal needs and Grooming, friendly folks here. Ask & answers any questions you might have. Thanks .love your store.

Best Grooming for Dogs. Christie is very good with our 2 Maltese/Shitzus.

Great place, only down fall is NO eastbound exit 😒

Good selection of dog food and very friendly service!

Got our dog cut their excellent atmosphere excellent staff from entry to exit. A very homely feeling when you walk in. The trimmers are all excellent when it comes to care for the pets our dog is special has one eye a little skittish went in just fine they really care there with the pets and our dog came out with a shine and very comfy! Thank you groomers and staff.

Friendly and helpful employees, great assortment of merchandise!

I have shopped there many times over the years . This week I went in but had to leave because no one that worked there was wearing a mask.Part of being a good business owner is being a good citizen. Everybody should be wearing a mask now, especially workers in the store!

Great prices and costumer service

Great little family owned business with top of the line products..

I love this little neighborhood store they have all the essentials I need and the staff is very friendly

Great selection of pet care products, toys and food. The groomers gave my Cocker a very cute and practical haircut.

Amazing Groomers for dogs & cats! Our old cat loves Jessie & doesnt give her any trouble while getting nails on all four paws trimmed!! Great supply of food, leads & anything you may need for your pets! They have clothing & great gift items, as well as anything you need for horses! Wonderful family owned business - highly recommend!! ♥️

Ave feed store. Has messy message board. Low customers while I was there

A breath of fresh air!!! We have been going to Dales for years for all of our pet supplies- great toys 🧸 and leashes and boots (for your more adventurous pups) everything your fur babies might need or want!! Only recently have we used their grooming services after a bad experience with another local place- I have the sweetest Dachshund you ever will meet (yes I know everyone thinks their dog is the best🥰) but she really is “bomb proof” she has never met a person or animal 🦔 🐎 🐈 🐥 🐐 she doesn’t like! She made it clear she didn’t like this other place AT ALL!! So we decided to try Dales!! Right off the bat everything was much better they came out from behind the counter and introduced themselves to me and my Dixie and ya feel very welcomed 👍 they ask questions and want to know about Dixie and her personality. So when I go to pick her up she is happy and wagging not desperately trying to get to me and she looks FABULOUS!! What a difference!!! The staff-the cut-the attention to detail - and the overall experience was wonderful and we can’t wait to go back!! Thank so much 🐶🙌😁

Shop mom and pop in your local city!

Good food straight up.

Clean, organized, and overall the staff are helpful.

Great dog food and very nice employees!!

Love this place. They are a feed store, groomer, reduced vet, (every Saturday), clothing and jewelry. Just nice animal loving folk. Weve used the vet and groomer so far. We buy our dogs food there, and I bought the cutest sweater from them. Id recommend them.#go

When I went in, there was nobody around. Nobody greeted me upon entry, and when I had questions I couldnt find anyone either. I had to go to the back grooming area and ask for someone and the girl that came to help was on her phone in the back corner. I never would of known she even worked there. No vest, nametag, lanyard. Nothing. Not a single thing to indicate employee. She even saw me looking around for someone and offered no help. Very bad first experience.

Great service every time!I drive 45 mins. to use their services and make purchases, because their service more than makes up for inconvenient drive time.

Love it. Great people and products.

Best place in the valley for farm and dog needs

They have what i want at a fair price and they are not a big chain of stores that dont care

Compared to a Petco you can take your pets into the store to shop. The amount of different food is vast. They have grooming and toys also.Needed a specialty food in which they had. If not they will order it for you. Good place to get your pet needs.

I dropped my babies off to be groomed it has been a minute and Dale’s did a Amazing job.A Customer for life❤️

This place was great! We just got new kittens and feeding a quality food was a priority to us. The staff was knowledgeable and pointed me in the direction of several great options. We got on the frequent buyers program and they even had samples and coupons available. Id never stopped in here before, but I am glad I have a reason to go now.

Had a fair variety of dog stuff

The groomers are fabulous!! We have two Aussies, one who reallllllly suffers from anxiety and the other does but she is more manageable. We tried a couple of different groomers here in AZ with our calmer Aussie and from one she came back with a razor burn and cut and shaking from fear. Our doggy sitter suggested we try Dale’s. We have been a couple times now and couldn’t be more pleased with the outcome. We 🐶🐶 now love 🥰 Dale’s Grooming. They accepted the challenge of our two Aussies, especially the young one. Jessie really showed patience with them and did a beautiful grooming on both. Thank you so much Jessie! The store is fabulous as well it has so many options for you and your animals. The staff there is sooooo nice. You absolutely can’t go wrong at Dale’s Town and Country.

Amazing customer service and great prices. AND they offer military discount. Will definitely keep my business.

Credit card readers are both broke for Samsung pay. Overall the experience is blah, one sales rep helped me with CBD items and very knowledgeable and friendly but the others just work there.

Great place for animal supplies and very friendly staff.

Very friendly staff. If you need it, they have it.

Great place to get feed and supplies!

I had a great experience my first visit.Its the 4th July wish I could know if they are open hours say they could vary today. I have called many times.guess they are closex

Very friendly and knowledgeable staff. The only store in Surprise that has the bone marrow bones my dog likes. Its a very country store that carries all the special brands and supplies that are high quality. If you have any questions, they are very nice and probably have the answer for you.

Very friendly folks. Really helpful. They know their products and their services are terrific.

Down home friendly people, really cool gifts, clothes and good pet foods.

Love to support local companies. Everyone is soooo friendly n helpful and Tom loads ur stuff in ur car for you!!!

I used to drive by and one day I decided to stop and take s look. I found a wonderful store with all sorts of pet supplies and other stuff. I left with a bag of needed things for my house and pet dog. The prices were great and I’m glad I stopped by.

I LOVE this store. If they dont have it, they will try to get it for you. They have also saved me a TON on all natural 🐱 litter with helpful tips and my house isnt as messy or stinky as with with clay litter. Plus the clothes they have are SUPER cute. If I had time away from my kiddos to shop here I would spend SO much 💰. Good job ladies, you make it a pleasure to shop here!

Friendly staff. They always help get the stuff out to your car. I usually buy 3-4 bags of 40lb dog food at a time so the help is appreciated.They have feed for horse, dog, cat, bird, etc and even sell baby chicks should you need them.Or maybe you’d like your dog groomed...they do that too.Great local owned place.” To do business.

Excellent customer service!

This tack and feed store is by far not a tack and feed store, BUT, THEY CAN BATH AND GROOM YOUR PET,, BUT NO MERCHANDISE FOR YOUR FENCEING

This is an update from my previous review, I made a new google account since then but youd recognize my profile picture.After a very professional response I decided to follow up with them. althoughI do wish they had more lawn stuff on the sales floor. Im one of those lawn care freaks and I saw that you guys had a quality bermuda seed, Id rather buy from this place rather then going to a big box store and buying common bermuda seed. I do wish there was more of a quality bermuda seed selection (referring to the type of bermuda seeds not the seed itself and also called certified hybrid) Id like to see Arden 15, Yukon, Riviera, and other quality Bermuda seeds on the shelf

I have been going to Dales forever!! Best prices on dog food that Ive found, among other pet supplies as well. Most of the staff is pleasant and helpful. Definitely better than the big box pet supply store chains!!! I will always support the small business owner if I can!!

Love Dales

Great store

Merick was great, family ran business. Young lady at the counter was a big help as well. Good place to get your dogs hair cuts

Large store with a huge inventory, they stock everything i need for my dogs raw diet plus a good selection of toys. They also have stuff for larger animals, horses, goats etc.

Hot a beautiful groom for my Scottie yesterday, and thats not easy to find! Very grateful! They also have a good selection of pet food & knowlegable staff. Also nice clothes and decor. Its a fun place to shop. The only reason I didnt go a full 5 stars is its on the expensive side.

We bring our Sasha here to get her nails trimmed since she wont let us. She always is reluctant to get in the car until she knows where we are going. She loves to go here... I say to here Sasha lets go see your friends, and its Game Over. She walks in sniffs everything and attempts to turn around right before we get to the grooming section. Once we are there life is good and they clip her nails. 10 Bucks is not a bad price to know she can walk without her nails hurting her... and the people there really do care about the animals they work with. This is rather important to myself.

Been going to Dales for almost 5 years. I know where everything is so Im in and out in great time. Im glad they havent rearranged the store. The guys are great at helping me. Theyre easy to talk to and joke with. The girls are too. If ya dont like waiting in line elsewhere, try here. The girls are quick.

Very friendly people and if you need anything for your pet they have it!!!!

Super friendly and knowledgeable. I shop here for my pets. The selection is good and its local. If there is something Im looking for they are always willing to help me find it and get it.

We come on Saturday for the low cost Get clinic. Dr. Carney does great. Very reasonable prices for two dogs with boosters, rabies and boardatella. We also love the groomers here, Jill and Christie do excellent work. Fair prices and close to home if you live in Surprise.

Its big. Its a feed store. Theyve got almost everything you need including a groomer that does amazingly. Sometimes a vet visits here. Theyre central, and best of all they have those big bags of dog food that doesnt usually come in big bags!

Go here for my dog grooming... the groomers are great caring people. Will not take my dog anywhere else now.

I came here because it was advertised that there was lawn care stuff. Im a huge fan of grass. I expected an aisle of lawn care supplies not just a small shelf of it since it was advertised. Im not at all accusing them of false advertising because they said they had lawn supplies and they did I was just disappointed with the selection.It appears to be a great pet shop I will give them that but this review is more about the Lawn Care section

So so friendly! A big Aerie store with lots of variety for customization on pet food. And they have chicks. And who doesnt like to listen to chicks?

Good food Love it

Great place for all your dogs needs

We go here for Dr Carneys veterinarian services on Saturday mornings. Their new set-up is so much better and truly appreciate that Dales offers their space for affordable vet care.

I already feel like family when we visit. The good side of the family, not like that side of the family!

Love this place they were really good with my dog

Huge selection off pet food and supplies

HELP was offered before we asked

Always very friendly! They also hire younger employees who really enjoy working there and want to help you...Its really refreshing to do business with Dales and they always have what youre looking for!

I get my straw from them.Staff os very helpful.

A nice little feed store where the employees are friendly & the groomers in the salon work tirelessly for their clients. They carry feed supplies & items that cant be found anywhere else close by, although the selection isnt very large.I go there to purchase my puppys distemper/parvovirus vaccines, and I couldnt be happier!

Helpful friendly staff with a good supply of tack and feed

Spay and neuter clinic. No complaints. Easy peasy.

Great selection of animal food. Groomers are great. I love the selection of western wear.

Quaint feed store that has been around longer than the homes and businesses that now surround it. Prices seem to be average to a little high, it they have a large selection of pet foods, toys, and upkeep items. Staff is friendly and knowledgeable.

Great place!

My two Pomeranian babies get groomed at Dales for the last 6 years by Kristie . She does a great job. Everyone at Dales does a great job and good customer service !

Love the grooming department, they are always friendly and able to get my cat looking her best!!!

Best around

Very helpful and pleasant staff. Called ahead and my merchandise was ready at check stand. Prices are fair and well stocked inventory.

Moved here from Chicago and a friend told me about this place. I was looking for a groomer and I took my dog there. I usually have her shaved. They told me they only shaved dogs and dont do fancy cuts. This work just fine for me. I also needed to take my dog to the vet and my neighbor told me that they have a vet that comes there every Saturday. Its first come first serve and you wait in line at 8:45 and the doctor start seeing dogs at 9 a.m. the prices for the vet are so reasonable! I would highly recommend this place!

Great, honest, and knowledgable people. There prices are good, and its just a good store..

Good service, not great return policy. Out of things often. Like doing business with smaller home town businesses. Would give 5 stars if better return policy.

Nice customer service. Wonderful selection

Best groomer EVER!!!